$15 out of a $25 itunes gift card? ripped off!

i recently recieved an itunes gift car for $25. when i redeemed it i only got $15 on my itunes account. what the heck?. can someone from the itunes staff please fix this or contact me to work it out? i feel really ripped off. and would like to get my full $25 of itunes cash.

Click here and ask.
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