15-r007TU-Display does not turn on when it automatically turns off after closing lid.

I just purchased hp 15-r007TU, Windows 8.1 x84. I'm facing a strange problem. After all initial setup, I put the laptop on to download and install all lates Windows 8.1 patches. The display is set to tuen off automaticaaly after 5 minutes. After 5 min it did turn off as set. But then I can not turn it back on. I pressed all (except power) keys, used touch pad, closed lid and opened but it stayed off. Laptop was on and running as I could see HDD lights flickering, I could hear system sounds on pressign mute/volume keys, also I could toggle WiFi with key. I then pressed power off key to turn Windows off normally. I did turn off. I again turned it on, I could see 'hp' logo with spinning wheel and then nothing. Display is off and I don't see start screen. I have to hard reset (press power button for more than 5 seconds) then display is normal. This happens every time the display turns itself off automatically after set time or I close the lid. Only after hard reset it works normally and I see the start menu.
The power settings I use are:
1. never put system to standby after preset time. (either on battery or AC power)
2. turn display off after 5 min. (both on battery or AC power)
3. when I close lid - do nothing. (both on battery or AC power)
4. when I press power button - shut down
I am using Windows 8.1 x64 with all latest patches installed. BIOS updated to lates available. All latest drivers installed.
I have not yet set password to the system to log in.
Help would be immensly appreciate. The device is still in warrenty if it needs to be replaced.

Hello K1200LT,
Welcome to the HP Forums!
I understand the computer will not sleep when you shut down the lid. You seem to have already done most of the troubleshooting I would've suggested.
To be honest, it is either a hardware or software-related issue. To determine this, I would like you to reinstall the operating system. It will clear up any software conflicts and allow you to start fresh.
First, please ensure you backup your files. Here is information on how to do this: Backing Up Your Files (Windows 8)
Once this is done, it is safe to reinstall the operating system. Performing an HP System Recovery (Windows 8)
If the same situation occurs, the computer likely has faulty hardware. At that point, please contact HP phone support. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know what happens. Thanks!
Mario
I worked on behalf of HP.

Similar Messages

Share Screen does not work well when wifi is turned on.

Hello,
I'm having a minor little problem with Share Screen among 3 machines, 2 Lion OS mac pros connected with network cable, and a 3rd mbp laptop, also LION. I use share screen a lot and I am unable to connect from my main mac pro to the 2nd mac pro (via an ethernet cable) when wifi is turned on.....actually, I can connect, but it gets stuck on the "Connecting" screen and then 10 minutes later, it connects. When I turn wifi off, then hit Share Screen, the connection and response is very fast.
After several hours playing with Sharing preferences....I think it seems like a network thing. I have checked network preferences, and re-ordered them to prioritize ethernet over wifi, powered off all devices including router, and everything else I can think of. btw, the share screen connection from my laptop to the mac pro is fine, even when wifi is turned on on the laptop.
A simple work around is to just turn wifi off, make my connection, then turn wifi back on. But I'm curious and would like to solve this issue. It started after my 10.7.4 client combo update and has been working fine for several months before that, so I'd like to figure it out. Any ideas?
Thanks for all the help on these boards.

Nevermind.
I had a failing hard drive (not the OS drive) in one of the drive bays. A couple of days after I posted this question, the drive (which has been at S.M.A.R.T. status "failing" for 6 months completely died, at which point the computer wouldn't even turn on. After removing the drive, everything with the Share Screen works fine, both over network cable and wifi.

Home sharing not working? does not register even when it is turned on

Hi, We watched a movie last week and all was fine. Tonight Apple TV wouldn't recognize home sharing turned on on my mac. Any advice would be greatly appreciated

I've had this happen on occasion. Usually restarting the Apple TV, by pulling the power plug and then plugging it back in again, solves the problem. That is of course, if no other changes have taken place on your network or Mac between now and the last time it worked. Let us know how it goes.

Display does not turn on even though computer is running

Hello All,
I have a 2008 non-unibody MacBook Pro. When I boot the computer, sometimes the display does not turn on. I've tried using the flashlight technique, and there isn't even anything on the LCD. I know the computer is on because it makes the chime and if I enter my password I can adjust the volume and play music. Occasionally, resetting the SMC will fix the issue temporarily, but it doesn't always work. What should I do?

Tried resetting PRAM?
Some of the display settings are stored in PRAM.
Reset PRAM: http://support.apple.com/kb/PH14222
Best.

HT201263 My iPod touch suddenly stopped working. It was fine, but when I went back the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. What should I do?

My iPod touch suddenly stopped working. It was fine earlier, but when I went back a few hours later, the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. I thought it just needed to be charged but there seems to be a larger issue now. What should I do?

Let your ipod die. Then when it is dead charge it adn turn it back on. After that it should be fine.

Why has my landscape orientation feature quit working. Images do not rotate when device is rotated., why has my landscape orientation feature quit working. Display does not rotate when device is rotated.

why has my landscape orientation feature quit working. Display does not rotate when device is rotated.

Is orientation lock on?
iPhone User Guide (For iOS 6 Software)

Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?

If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

Mac Mini + A1038 Cinema Display does not work

Hi,
I have a 2009 model Mac Mini with mini-dvi and mini-display port's on the rear. I can connect any of my DVI based monitors to the mac mini using either the mini-dvi to dvi cable or the mini-displayport to dvi cable. All monitors except for the A1038 model Apple Cinema Display.
The cinema display works with 3 other computers with DVI ports, turns right on and is detected right away. When plugged into the mini it does nothing. Sometimes I can get it to work with the mini-dvi to dvi adapter but that is sporadic.
This is the same behavior with a 2009 model mac book pro and macbook. Using the mini-displayport to dvi cable the cinema display does not work but 3 other monitors do.
So my question is, why does apple hardware only work with non-apple hardware?

Is the A1038 the old, plastic Cinema Display that doesn't have a power cord or power supply? It only has a video cable with the special ADC on it? If that's the case, it needs this to run from a newer Mac:
http://store.apple.com/us/product/M8661LL/B

HT4044 Part of my iPad(1st gen) screen display does not show,hence I can only see it partially.It was not dropped and neither is it broken. Any help as I was told it cant be fixed and i hv 2 replace with a new unit i.e. pay in full as warranty is over? HE

Part of my iPad screen display does not show. It was not dropped and neither is the screen broken. I was advised to see the local service provider for a diagnosis.
I had finally managed to find time to find a local service provider last week (not easy) and was disappointed to be advised of Apple's policy of one for one exchange i.e. they wont repair and said that i would have to replace with a whole unit. As my unit is no longer under warranty, it meant that I had to pay for the full price of a new unit!
I might as well have paid for the latest new unit but since my unit is only 2 years old at most, it would be a great waste of money.
How can this be? Does this mean apple's product is inferior and do not last since warranty is only for one year?
I sincerely hope there is a favourable solution otherwse my money is flushed down the drain.
HELP!!!

I was using my iPad last night, shut the power off and when I turned it on this morning 2/3 of the screen is not working. It looks like the pandalela picture. What is the answer to fix this; is this a screen issue or and electronics issues. Has anybody else experienced this?

My iPad does not have sound when on the Internet, including YouTube, but does have sound with iTunes and other apps. How can I correct this?

My iPad does not have sound when on the Internet, including YouTube, but does have sound with iTunes and other apps. How can I correct this?

If you are sure that you have sound in other apps - and if you can still hear keyboard clicks and get notifications, then system sounds are not muted. Try this and see if it works.
Close all apps completely and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Application does not work properly when I press a CommanButton

Hi all, I am having a problem with weblogic 10.3.5.
It turns out that an application built with JDeveloper 11.1.5, I test it, and everything goes well in the JDeveloper integrated Weblogic.
But when deploy in a standalone weblogic 10.3.5 server, the application does not work properly when I press a CommanButton to go to another page search (the property "action" is set correctly) , but nothing happens, stays in the same home page. Similarly when a commanButton link to run a task-flow, It do not work , however in the JDeveloper integrated Weblogic it runs correctly.
How I can solve these problems?
Thanks.

Thanks Frank for help us, but when I writing this comment we are doing at home. So, we going to test the page in a stand alone weblogic server 10.3.5. We wrote the URL as :
" http://<our ip>:7001/myApp/faces/index.jspx "
this application contains a report desing and compiled with iReport 4.5.1 ( last version in the moment ), we can see the report when I press a commanButton without any problem.
But now, we need try your suggestions in the office, and give you more information about it . Thanks for the moment.
In the Afternoon we gonna give you more information about it .

TS4268 My iphone 5 does not notify me when I get a text or incoming call anymore.

My iphone 5 does not notify me when I get a text or incoming call anymore. It will appear on the screen, but the screen does not light up and it does not give me a tone. If the phone is open (home page or any other screen) it will give me a tone.

Turn off Do Not Disturb.

SP1 does not get installed when the machine is set to Japanese Language, software push through sccm 2012

Hi,
Please help me with the below issue, iam trying to deploy Service pack 1 on Windows 7 , 32 Bit OS
SP1 does not get installed when the machine is set to Japanese Language, software push through sccm 2012 , it does gets installed of installed manually, by remoting into the machine
also it gets installed through sccm when the machine is set to english language,
Thank you
Tanoj
OSLM ENGINEER - SCCM 2007 & 2012

Hi Friends,
we are deploying the SP1 via SCCM 2012 , and the success rate is around 50 %, its a Light touch installation where user will initiate the installation via Software Center ( Web based )
i was able to gather few errors , and this are the errors which failed during SP1 Installation 0x800f0828,
some errors which sccm reports display are
11171
10008
10021-
17031 -
1602 - User Cancelled installation
113 - No more internal file identifiers available
10070 - File handle reference is no longer available
10050 - A socket operation encountered a dead network
11170 - The task sequence manager could not successfully complete execution of the task sequence
i could not find the reason for some of the errors, also i am looking for a fix/woraround if any
Also i have noticed that in few computers the task seq failed at a place where after the sp1 installation a reboot happens and then PGP BYPASS utility is uninstalled, it did not start the PGP bypass uninstall after reboot
is there a way to cut short the Task seq and keep it simple ?
right now its like this
1. checking for prerequisite : checks for OS Name and OS version
2. installs PGP Bootgaurd Bypass
3. System Restart
4. Installing Windows 7 Service Pack 1
5. Final Restart
6. uninstall PGP Bootgaurd Bypass
Regards
Tanoj
OSLM ENGINEER - SCCM 2007 & 2012

I am trying to delete some aps, but the delete "X" does not come up when the ap is pressed. Anyone know how I can fix?.

Hi, I am trying to delete some aps, but the delete "x" does not come up when the ap is pressed. Anyone know how to fix. Also, my ipod is turning off on its own and won't power back on unless I plug it in although it is fully charged.

For the apps:
- You can't delete the apps that came with the iPod
- Go to Settings>General>Restrictions and see if there is the Restrictions set that prevents deleting apps

Presenter Display does not update current slide or run timer ...

Hey - I'm a newbee, so forgive me is this is something obvious. When I run my presentation, the Presenter's Display does not update the current slide as the show progresses. Nor does the timer run. Nor are the notes displayed, even though I have checked all the appropriate prefs for all three. Help!

Yes, AIFF or WAV should work. I've never tried importing a SDII file.
A few more caveats, however:
1) A Recorded Soundtrack (i.e. with the Builds and Transitions timed to the audio) may not play back properly in sync if the slideshow is created on one computer and played-back on another; the durations of Builds and Transitions are dependent on the processor speed of the playback computer. SO be sure to check your synchronization on the playback computer! You may need to make some adjustments.
2) It has been reported in numerous threads in this Forum that Synchronizations also frequently fail when exported to other applications - especially when running OS 10.5.
3) Synchronization also fails if the slideshow is played back as a hyperlink. I've found that slideshows will playback just fine if a "stand-alone" Keynote presentation. If linked to others via hyperlinks, however, you will have to trigger all Builds and Transitions yourself.
All of these are known problems with Keynote and it's lamented implementation of audio.

15-r007TU-Display does not turn on when it automatically turns off after closing lid.

Similar Messages

Maybe you are looking for