15-r018dx display turns off and won't come back on

I have a HP 15-R018DX laptop that I just bought and when I close the display, it turns the display off and won't come back on when I flip it open again. I've already changed the Power Options so that the "what happens when you close the display" options are all set to "nothing happens". Despite that, each time I close the display and open it again, the display goes blank and stays blank, though the status LEDs on the left side tell me that the compuer is still on and not hibernated, etc.
The only way to return the display to normal is to push the power button (I have it set to hibernate when I push the power button) and then turn it back on again after it hibernates. Then, the display is illuminated again like normal. No amount of touching the touchpad, it's buttons, or keyboard keys will return the display to normal once it turns off after the lid is closed and re-opened. Any ideas on what's happening and how to make the display turn on when opening the display again? Thanks in advance!

I was also facing the same probs..
bt when i reinstalled OS, nw alomost every part s ok except the brightness part..
The option to adjust brightness seems unavailable..

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15-r018dx display turns off and won't come back on

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