15" retina creaking

So it's 5 days old and I've noticed it's got a creaky palm rest. It's not loud at all, but it does happen. I don't know if I'm being overly picky or whether it's the fact a £2000 laptop should have no issues. I know the PC I built myself has no hardware issues, and was £200 less to put together, but that's not really the point. What I need to know is it time for Macbook number 3 in the space of 7 days (first one was actually fine, but Mavericks was bugged so it didn't look fine). Took this Mac to the Apple store and told them the situation. They said get it changed, but I'm not really willing to go through the hassle.
Anyway, video attached to see what you think
https://www.youtube.com/watch?v=5ntrC6JEraE
Don't know if you'll be able to hear it, because as I said it's pretty quiet. I couldn't hear it at the Apple store, maybe due to background noise, but the guy said get it turned around. So I don't know if I'm overreacting here or what.
If this is an actual returnable problem, not impressed Apple. Thought your QC was better.

Anyone?

Similar Messages

Macbook pro retina creaking

Hi, anyone experiencing this? my macbook pro retina makes little creaking when you hold it with one hand (screen opened). does any other macbook unibody do that? thanks for your opinions

I am having the exact same issue. Even if i lightly press on the case below the trackpad it will sometimes creak a little. Just putting my palms in the rest position it will make a noise that my old macbook pro never made. Coming from a 2010 unibody macbook pro this is annoying and even more noticable. I came to the forums looking to see if it was just me but now relaize it is not just me. I also have an issue where the lowest right hand corner of the trackpad does not always respond to click presses. Anyone else have that?

MBP Retina Creaking

Please help.
I bought a brand new $2.400 MBP with retina display and so far it works perfectly but since day 1, everytime pressure (even very little pressure) is applied to keyboard, mouse, or even carried by the edges, the aluminium case makes a creaking noise. Instead of taking it to Genius bar and waiting for ever until they fix it but screw up another part of the laptop, how can you get a replacement? I have heard other people get simply a fix while others get replacements. SInce i spent 2.400, I want a brand new one not a defective one that will get more problems.
Thanks.

You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Macbook Pro Retina 15' (early 2013) / Creaking noise and hinge loose

Hi,
After a couple of months of using my Macbook Pro Retina 15' (early 2013) started to creak when closing and opening. At first it wasn't loud but now, when im not using it for couple of hours and then try to open it creaks really bad. Also i've noticed that on the left side of the hinge i've got more space then on the right side. Unfortunately my guarantee is over and i live in country where we dont have Apple Stores, ony premium resellers, and their services aren't good. In the links below you can find pictures of this loose hinge. My question here is: Does anybody know what i can do, or maybe know what needs to be done. Before taking it to my "professional" service i would like to know what's wrong with my macbook, so they won't rob me
http://i58.tinypic.com/2uesp3c.jpg
http://i61.tinypic.com/2itqxq1.jpg
Thanks for the help
adach4

you can check with task manager if something running in the backgroup taking up much cpu usage
(cpu idle is not a program it's where all % not! used are shown)

Macbook Pro Retina 15 has a creaking noise even without touching it

These days I found that my macbook pro retina Early 2013 Model has a creaking noise when the CPU and GPU's temperature is going up to 50 degree Celsius, which should be normal temperature when you only run the machine for web browsing and video watching.
And I got this creaking noise sudden without my hand put on anywhere close to the machine, it came out itself. And I have checked that:
1. it is not the sound from the spring on the main board.
2. it is not from the buttom because I tried to removed the buttom and use the machine the noise still there
3. it is from all over the keyboard, most close to the screen.
I am doubting that it is because metal moving while heated.
And I made a video to record it then show it to "Genius" in apple store. But they claimed that they couldn't hear anything, since me and my friend have all comfirmed that it is exsisted!
Watch the video at max volum and at around 3 SECOND and 35 SECOND, there comes the noise.
https://www.dropbox.com/s/o7kqww05d1e2avv/03__35.MOV
See if any one got the same issue.
Thank you and wish you don't suffer from this.

Believe it or not, Flash REALLY isn't the issue.
It's hardware makers making devices with less processor performance and requiring software makers to fit into a certain requirements of such. Namely iPhone, iPods and iPads.
Flash is designed to give a lot of features and work across many operating systems, browsers and platforms as a write once solution.
Flash has a certain level of processor performance requirement, which hardware makers like Apple want to build less powerful machines using less expensive processors.
Apple has removed Coverflow 3D effects from iTunes and discontinued the 17" MacBook Pro, leaving only the 15" as having a more powerful 3D capable graphics capability.
So Apple is obviously on a anti-heat/performance quest as they further thin up their hardware, trying to kill Flash by punishing Mac users who want to run it.
Flash runs without a fan sound on my older Mac with dedicated GPU and older OS X verison, no sweat.
Head to your System Preferences > Energy Saver and if you have it, uncheck Automatic Graphics switching, this will use the dedicated GPU and shorted battery life, but if your on power should reduce the heat and fan noise.
Another option is to use SMC fan control and set the fan default speed slightly faster, this will keep the machine slightly cooler and not trigger the higher fan speed as often.
If your running 10.8, you will need to System Preferences > Security > downloads to "Anywhere"
SMC FanControl is over at MacUpdate.com.

Macbook Retina Display - Creaks when opening programs

My macbook retina display creaks randomly only when programs open.
For example, when diablo opens, it makes a creaking sound just underneath the keyboard.
When a youtube video starts playing, it creaks.
When i open chrome or safari, it creaks.
It only creaks at the beginning when programs starts running.
Wierd.
anyone having this problem too?
Please share.
cheers.

I imagine it is not an expected issue, as my 2010 MBP worked just fine. Also, were the issue expected I would hope that it would be compensated for. I am typing this response on the Retina MBP and there is definitely lag or letters disappearing all togther. I am also typing this to get the screen shots of the activity monitor.
Here are the results:
Also, when posting the pictures here in this message, the images seemed askew until I scrolled the screen a little. It would seem to me a video card issue but I am not a Mac genius so I am just guessing. I am using the default "best for retina" resolution setting.
This is also what I am saw just now as I was scrolling:
Notice the lines of text don't align.

MBP Retina or Powerful Ultrabook?

Hi, I've been a PC user all my life, but after working my way through the first iPod Nano, a couple iPod Touches, and now an iPad 2- I've grown to like the way Apple works. I'm finally at the point where I've decided to upgrade my 4-year old Future Shop sale Toshiba, which surprisingly has lasted me a good deal of time. However, I'm not a fan of the limited capabilities, the weight, and the fact that it very easily overheats (to nearly scalding temperatures), leading me to opt for my iPad most of the time. I'm a sucker for HD and quick boot-ups, so of course I fell in love with the MBP Retina when it was released. The only thing holding me back is the hefty price tag. Because of this, I began to research several ultrabooks and found that I could get the same specs (except for retina, but I'm fine with 1080p) and even a few bonus features (I would love a Blu-Ray drive and some accident-proof features) for half, or slightly-more-than-half of the price of the MBP. My favourite features of the MBP are the "little things"- fast bootup, magsafe, trackpad, and iCloud to work seamlessly with my iPad (which, i guess isn't really a "little thing"). I'm just not sure if these are worth the extra $1000 when I could just get an amazing PC.
I plan to use this computer in the following ways:
- Web browsing/ social networking
- Homework (university... of course)
- Entertainment (play movies, TV shows, etc)
- Some video and picture editing (I have a Sony camera which records AVCHD, which edits best on Sony Vegas)
- Running language software (i.e. Rosetta Stone)
So anyway, I'm not a gamer or a hardcore video editor, but I would like to be able to do some editing and video playback with clarity and without lag. As such, I figure I really only need the i5, so the base model of the Retina is fine for me. But again, I could get a **** good computer with i5 for much less money than the Retina, so I'm looking for reasons to sway either way. Any thoughts?
Thanks,
tj

Hmm...
'll readily admit, I'm a bit of an Apple head, so always say YEAH GO FOR IT.
However,
I'd say be aware, if you aren't going to use the power, you may be better going for alternatives, but I'll give you a rundown of some pro's and cons for your usage.
- Cold boots in 15 seconds flat
- can play 4 1080p streams at once without lag or framerate drop
- Photo editing on Aperture is excellent
- Photostream means your photos are there almost instantly wirelessly (not with the camera of course)
- Photoshop CS6 (when the retina patch is out) will look brilliant
- I had a photo zoomed out to fill half the screen size, of a whole person, yet could still see individual hairs on the head.
- Build, engineering, design and material quality unsurpassed in the industry (you cannot flex anywhere or make anything creak)
- Logevity, just upgraded from a 2008 Air - which was still going strong with no visible wear or damage/scratches
-Power, good graphics chip, switchable for battery life
- Video editing is amazing (on Final Cut Pro - which is Retina ready) you can veiw full 1080p with the interface still visible
Cons:
- Lag - on 'best for retina' its great, on 'More space' scaling, if you allow GFX chip switching, will cause serious lag - forcing the GeForce fixes this
- Other laptops will be great for your needs, and cheaper, but may not last as long
- The next generation in a year will likely iron out the lag issues
- Most programs are not yet retina ready - meaning they look... well... very dodgy indeed
I would say the MacBook is a fantastic machine and you will not regret the purchase, it will last you a good 3-5 years and you will thoughoughly enjoy it. It's an absolute joy to you and the trackpad and keyboard are brilliant. The speakers are also great.
However, you will likely get a notebook more than good enough for your needs, as you said, for much less money. If you can happily afford it - get the Mac, they are some of the finest computers money can buy. If it's a stretch - get a **** good alternative, you'll enjoy it equally and get great performance and some extra money in the old pocket!
Hope this helped a bit anyway - if you have any questions, ask away, more than happy to help

RMBP (Late 2013) Creaking

I have one of the Late 2013 Retina MacBook Pro's that makes the creaking, squeaky clicky noise if I pick up my laptop or squeeze it near the bottom right of the trackpad.
I have finally managed to get a reservation at the Genius Bar next week.
So, I was just wondering what the general outcome is. Have any of you been to the Genius Bar with your creaky laptop? What did they do it?
Should I expect some tightened/loosened screws and have it handed back? I read that some Apple Stores have been looking for creaking laptops to examine, and issuing brand new MBPs!
How did you get on? Did the problem go away after visiting the Store?

HI .... So I too have that ******** sound - mine though is not like creaking - like shutting something w a hinge or like a door - it's like a very high pitched (totally wrong word to use but I can't describe it lol) tinging pinging clicking dinging sound... but like a bell but a teenie tiny bell hahahaha this is ridiculous lol ok ok I think I got one.... Ok so our computers are made of aluminum .... There's tiny screws which are also metal ..... Metal tapping another metal or something metal inside of a thin hollow metal casing jiggling around bc it's loose or whatever makes a very distinctive tiny tinging sound ... When I first noticed it it was if I press down on the bottom directly in the middle below the serial # & spec stamp between all the top half of surrounding screws ... There's 4 screws along the top where it hinges or closes & mirroring screws at the bottom where you would open it to use it... And 3 on the right and left sides... Imagine a line horizontally connecting the middle screws on the sides then one vertical between the sets of 4 ... I know this is dumb as **** lol I'm sorry ....Annoying sound location is on the top half and smack dab on the line splitting the top 4 set screws exactly half way between the 2 side screws
I Go to apple thinking tighten the screws please it sounds like there's a gap bc they're loose and something's tinging inside ...... I can make it make the sound every time and of course no one can hear it - 30 mins later and 15 techs later he heard it....Guys go in the back completely take the whole thing apart to see what's wrong.... Hour and a half later - nothing's wrong nothings loose and they pick up the other ones in the store and they all effing do it. after they did all that obviously I was so relieved and felt so much better - UNTIL the next day after I installed some updates and had to restart ...... My screen with the apple would change to pink and that multicolor weird screen when something's jacked up ... Flicker a little brighten up change to another color then go normal as my login screen would appear....... it continued on until a month ago then went back to normal ...... Don't try and get the noise fixed ... It's not worth what they can screw up on accident trying to see what's making the sound ... I got lucky reaaaaal lucky whatever happened wasn't serious bc I'm sure id have to pay to repair it....
and notice my elaboration on the word LAP Alirt
PS I have the 15.4 MBP Retina mid 2012

My retina macbook pro's audio has a very low voice.

I just have my retina macbook pro yesterday. I played a movie with Mplayer and some video on Youtube, but the output audio was very low. I compared with my macbook air(2011), with the same video and movie, use the same audio level, it is obviously the retina's sound is smaller than air. Is my audio system in retina have some problem? or it is normal?

So not sure how the 2014 MBP's trackpad works but on the ones I've seen the trackpad has to be exactly centered in the trackpad opening. When you service them you place shims around the outer edged before you tighten them in place. Meaning the springs that hold it in place.
If it wasn't centered correctly I could see how it would creak.
https://www.ifixit.com/Device/MacBook_Pro
This is for the 13" late 2013. It's glued in place here so I could see how it would creak if it wasn't properly installer.
https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Retina+Display+Late+2013+Upper+ Case+Replacement/27438
Step 34.
Make them fix it!

Macbook Pro Retina 13 inch Hinge Pop

Hi,
I had my 2 week old rMBP 13 inch exchanged for a new one, because the palm-rest was creaking excessively and was interfering with my work progress in quiet work conditions.
However, this new one is even more irritating. Whenever I open my laptop from clamshell at a moderate to fast speed, there is a loud popping sound on the right corner hinge that supports the screen. Also, there is a bit of looseness that can be felt where the screen angle can be readjusted moves without much resistance, but after that there is much more resistance (which is the normal kind found in all other MacBooks).
Does anyone else have this problem? Is this worth the hassle of exchanging?

Huh?
Just go into that article, check if there is " MacBook Pro (Retina, 13-inch, Early 2015)"
what about this one?
http://9to5mac.com/2015/03/12/2015-macbook-pro-retina-unboxing-overview-benchmar ks-video/
There is no 2015 version? what is this?????

MacBook Pro creaking hinges

How many of you experiencing creaking hinges or creaking unibody case with their macbook pro's?

Hopefully not on the brand new Retina!!
Awhile back, a crafty engineer posted this solution: https://discussions.apple.com/thread/2495627
If it IS the Retina, note that this solution will violate the warranty.

Any fixes for the rMBP creaking?

Just got my Late 2013 13" Retina MacBook Pro, and this thing is super creaky. If I rest my hands next to the trackpad (while typing) it creaks as if the chassis is an old peice of wood. This is ridiculous, if I pay this much money for a notebook it should be dead silent! I have an appointment with the genius bar, but I want this notebook to last me the next four years of college and thyis creaking will drive me crazy. Has apple released any statements about this? Luckily I have apple care so I will probably just ask for a new one, will they give me a new one right in the store though? I can't go without one.

Then let me help you:
https://discussions.apple.com/thread/4050975?start=75&tstart=0
https://discussions.apple.com/message/23753413#23753413
https://discussions.apple.com/message/24697462#24697462
https://discussions.apple.com/message/19356119#19356119
https://discussions.apple.com/message/20497749#20497749
PS: If you took the time to look at the "More like this" section, you would also find more threads.
or
a quick google search of "retina macbook pro creaking" you would find videos, webpages, etc.

Found Fix for rMBP Creaking Palmrest

Hi guys -- I just wanted to let you all know that I was having the problem with the Retina MacBook Pro creaking whenever I touched or pressed on the right palm rest.
I lived with this problem for months -- but the fix actually turned out to be quite simple in my case:
1) Remove the bottom cover
2) You'll notice that there is a plastic divider separating the the battery packs from one another. The problem is that one of the dividers is causing the creak whenever it rubs against the battery. Press gently on the top of the plastic divider -- if this is your problem you will hear the same creak you hear when you rest your palm on the palmrest.
3) Place a thin object (like a folded over piece of paper or perhaps electrical tape) between the battery pack and the plastic divider
4) Press on the top of the divider again and confirm that the sound does not happen
5) Replace the cover
You should now be good to go.
Good luck!

JoshD wrote:
when it's moved from lap to flat or vice versa.
Your MacBook is a notebook, not a laptop
When you’re using your MacBook or charging the battery, it's normal for the bottom of the case to get warm. For prolonged use, place your Macbook on a flat, stable surface. Do not place your Macbook on your lap or other body surface for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn. The bottom of the Macbook case functions as a cooling surface that transfers heat from inside the computer to the cooler air outside. The bottom of the case is raised slightly to allow airflow, which keeps the unit within normal operating temperatures. In addition, warm air is vented from the slots in the back of the case. This is why your Macbook is a notebook and not a laptop, additionally the monitors on Macbook notebooks do not lay flat as in the case of many laptops. Again, use a lapdesk if you want or plan on using your Macbook on your lap.
its called bottom plate pop, pick it up and lift if from the center, or preferably front and back center and it will not happen.

MBP Retina 15''

Hi all.i have macbook pro retina 15''
Lower body creaks. Is this normal?

Push bottom of the case. There is a small gap

HT1430 I got problem with imessage in my ipad 4 (retina display)

I used my SIM card in my ipad 4 (retina display) into my iphone 4 just to check the network line.
After that i change it back into my ipad 4.
I tried to imessage with my friends which is using apple device meaning to say they have their own imessage.
it dosen't working at all.
It says "not delivered".
. I have tried to switch on and off still not working.
I tried to restart the ipad 4 still not working .
Even i reset the networking and also tried to reset all setting as well.... Still not working..
Guys please help me! I run out of ideas!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

15" retina creaking

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