15in Macbook Pro early 2011 won't shutoff nor can I run disk utilities. Any suggestions?

Situation:
I have a 15in Macbook Pro early 2011 that I can not shutdown nor can I run disk utility to repair any issues. I recently had it serviced to replace a failing hard drive.
Known issues:
     - Disk Utility: Will not respond. A couple days ago I had to run it to repair some damage to harddrive. When I try to open it, it is frozen with the rainbow ball.
     - Shutdown: I can not shutdown or restart my computer as it freezes during shutdown with grey screen. I can manually turn it on and off by holding down the      power button.
     - Disc Drive: This may not be related but I can not eject DVD in the disc drive.
Any thoughts or advice would be greatly appreciated. I currently live overseas (for school) so just going to an Apple store is not really a realistic option for me at this time. Thanks

thetribes wrote:
Situation:
I recently had it serviced to replace a failing hard drive.
Take it back to where you had it serviced, there is usually a ~90 day guarantee
you can force a shutdown by holding the power button for longer than usual.

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