1602 errors when trying to install the Extended Asian Language font pack for Adobe Reader XI
My company is trying to deploy Adobe Reader XI 11.0.10 with the Extended Asian Language font pack via SCCM 2007, and some computers are failing the install of the Extended Asian Language font pack with 1602 error. Reader is installing successfully, but the font pack log file will have this entry:
ADelRCP logging: : In Process : MsiExec.exe
ADelRCP logging: : Setup terminated because critical files are in use or applications that interfere with files installed by setup are running. Review the preceding entries in the log file and close the applications listed before retrying setup.
CustomAction ApplicationInUse returned actual error code 1602 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 9:08:42: ApplicationInUse. Return value 2.
Action ended 9:08:42: INSTALL. Return value 2.
Our automation to install this is killing Reader and Acrobat before running the Reader 11.0.10 install, so I do not know what would be in use here.
I appreicate any suggestions you have. I can provide the entire log file, upon request. Thanks.
Moving this discussion to the Adobe Reader forum.
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