160gb iPod Classic causes iTunes to freeze/crash

I have a 160gb iPod Classic and when plugged in the USB, it causes my iTunes to crash. My computer recognizes the iPod when plugged in but iTunes does not recognize the iPod and immediately freezes until I force shut down iTunes. I have an updated version of iTunes, running it on Windows 7. The iPod works when I am listening to it; however, there seems to be lagging and slower than normal controls compared to when I first purchased the iPod. I have an iPod Nano that works while I plug it in the computer and iTunes does not crash. iTunes also works normally when there is no iPod plugged in as well.

Having essentially the exact same problem. I have an iPod Classic 160GB but everytime I connect it to my laptop, iTunes freezes and I have to close it through Task Manager. I'm running Windows 7 Home Premium 64bit on an Acer Aspire 5551 with an AMD Athlon II P320 Dual-Core Processor.
The iPod plays music fine, although it is a little slower and less responsive than when I first had it (no track skips, just browsing menus). iTunes recognises my 8GB iTouch and remains responsive with that but for some reason it freezes when the Classic is connected. The Classic appears in My Computer but doesn't appear to be recognised by iTunes. As far as I'm aware my iTunes is up to date and it runs fine when nothing, or even my iTouch, is connected.
Any help would be greatly appreciated.

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IPod Classic causes iTunes to freeze

Recently iTunes has frozen every time I connect my iPod classic, it shows 'not responding' in the task manager and refuses to respond until I unplug my ipod, once I've done that a message comes up saying itunes has stopped responding and windows is looking for a solution. The ipod doesn't make it as far as being recognised by itunes, but it is by my computer, as when it is connected I am asked if I want to scan and fix.
I have Googled various solutions and eventually I have managed to format the ipod, then when I connected it to itunes it said it had detected a corruped ipod and I followed the steps to restore to factory settings which went ahead fine. However, now that my ipod is wiped of everything and I'd like to sync to put my songs etc back on there I am encountering the same problem where itunes just freezes as soon as it's plugged in.
Has anyone got any advice? I know that it is a problem with this specific iPod and not iTunes or the computer because everyone in the household has an iPod and they are all working fine.

It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the resultings numbers and we can verify what the next steps to take.
B-rock

80 Gb ipod classic causes itunes 8.02 to freeze during sync

Itunes 8.02 w/ 80Gb Ipod classic. Owned and synced to same mac for a year. No hardware changed.
Initial problem occurred over a week ago when connecting ipod to mac. Error popped up and told me I would have to restore ipod to factory settings. Clicked on restore. ipod rebooted and cleared itself.
Since then I have trouble syncing completely. Ipod and itunes seemed to be syncing properly but slowly and then stopped with progress bar still-came back over an hour later, and progress bar still at same place and sync icon on itunes and ipod still spinning. Tried to cancel, change settings, and/or do anything in itunes and it freezes with spinning cursor. Will not force-quit. I have to manually reset or unplug ipod from connector to resume.
I have been able to load music (9.96Gb) onto ipod by disabling auto-sync, syncing of podcasts(over 300), 1 audiobook, and 1 .pls file-radio station (which never tried to synced to ipod before). All of these items I have had long before the problem. I loaded a new cd into itunes and created a new playlist. Itunes accepted this with no problem. Ipod will not sync the new music when I manually click sync.
*if thread already exists please send link-tried problem solving using other posts, but to no luck
Thanks

I found someone online who has the same problem, and claims that it can be fixed by reformatting the ipod in windows. I currently have not yet tried this, but I have tried reformatting it through disk utility on my mac pro, but to no avail.
I am planning on trying to reformat it through windows, and I will let you know what the outcome is when I get around to it.
Here is the link I found http://www.answerbag.com/q_view/550903
I hope that this may be useful to all the other people with this problem.

I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. Help?

I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. I've tried every single solution I've seen, and none of them work. I know the Classic is outdated, but my other iPod doesn't have nearly as much room. Can anyone help with this?

See Corrupt iPod classic.
tt2

I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune w

Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.

06-sep-2012 0:14
Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.
iPod classic, Windows 7, ME BORRA TODO Y SE CONGELA

Itunes freezes when i connect my 160gb ipod classic

Hi. I have a 160gb ipod classic. Tonight i tried to put some new songs onto my ipod. Everything was fine but when i took it out, all of my music had been deleted. Now when i plug my ipod into the computer itunes freezes straightaway and i can't do anything. This is the first time it happened and i have the newest version of itunes.
Help!!

seem like the iPod filesystem is corrupted.
Do the iPod Diskdiagnostic as posted by tt2, it wont fix your problem but help in troubleshooting.
Have a nice day!

160GB iPod Classic not recognized by iTunes

just got a new 160GB iPod Classic today, and I had no problems at first. when I was nearly finished syncing about 5500 songs to it, I accidentally bumped the dock, causing it to disconnect. i plugged it back in, and it started syncing my whole library again from the beginning. this time, something happened that caused iTunes to freeze up on my PC, so I had to restart.
I'm now left with my iPod that has only 480 songs on it, and iTunes will no longer recognize it. I had tried to update the firmware to 1.0.3 but that failed. I have the latest version of iTunes. my PC has recognizes the iPod as a separate drive as usual, the problem seems to be with iTunes.
help anyone?

This is a problem caused by 10.10.2, only way to fix it at the moment is to revert to 10.10.1.
Quite a few threads on it on other sites and only that one solution. Make sure you raise a feedback to apple though.

160gb iPod Classic/iTunes Sync Issues

I'm using a 160gb iPod Classic and I just got a new iMac and as soon as I plugged it into itunes. itunes freezes and doesn't read it I can't restore it nothing. Could it be because it was a windows ipod before?

What message?
See Corrupt iPod classic.
tt2

I have a 160GB iPod classic. How do I get my HD movies from itunes to this iPod?

I have a 160GB iPod classic. I have HD and 1080P HD movies purchased through itunes. How do I get them to my iPod classic? It has plenty of storage. It gives me errors that make no sense to me. If making an error message, why can't they be more specific? The error messages unknown error occured (-50) audio and because they cannot be played on this iPod, "The Bourne Identity" was not copied because the video format is not supported by the iPod. I'm tired of buying 20 different versions of this and 20 different devices to play items I've purchased. Can anyone help with this issue please?
Thank you.
Henry

Hello Henry,
Thank you for the details of the issue you are experiencing when trying to sync your movies purchased through the iTunes Store to your iPod classic. I found an article with some useful information:
The iPad and iPhone 4 can play High Definition (HD) content and Standard Definition (SD) content. iPods and the original iPhone, iPhone 3G, and iPhone 3GS can play Standard Definition (SD) content. To find what video formats are supported, see the Tech Specs page, click your device's product family, and then your specific model. All HD purchases from the iTunes Store also include an iPod/iPhone-compatible Standard Definition version to accompany the HD version. When syncing an HD purchase from the iTunes Store, iTunes will automatically sync the SD video for devices that require SD content.
You can find the full article here:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
You can download the SD version of the movies from your list of past purchases. You can find the steps to do this in the section titled "Apps, Books, Music, Movies, or TV shows on a computer" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thank you for using Apple Support Communities.
Best,
Sheila M.

New 160Gb ipod classic will not be see in in Itunes V11.3.1(2)

I bought a new 160Gb Ipod classic. I bought it because my previous 2, older ipod classics, stopped syncing. One day they worked the next they didnt. I swear this happened after an Itunes update too. Anyway, I took one to Tekserve (local Apple service provider) and they told me one of the pins in the ipod i brought to them was damaged so the connection couldnt be made. I didnt really buy the answer, but since the ipod was older i figured, ok, I'll get a new one. Well I just got a new one. opened up the box, took out a new USB cord, plugged it into my computer and boom, NOTHING. The computer recognizes it in the Finder (MAC OS 10.6.8). Then again the MAC recognized my other 'broken' ipods too, Itunes just doesnt.
So I had hunch before this this problem has to be a software bug. Now its confirmed. There is no way a brand new ipod should not be seen in Itunes. Trust me i tried all the normal 'Ipod doesnt sync support stuff' and it doesnt solve the problem. This is an advanced problem and one that i need real answer on. Does an ipod classic work with Itunes V11.3.1(2) running on a MAC 10.6.8 OS? Ipod classics still cost $250 which is ridiculous since the technology is 5 years old, so if Apple stopped supporting them on the new Itunes without making that know I think there should be some serious press about this!
Please help.

Well I finally figured out the problem, not thanks to anyone from Apple for that matter. You would asume this problem has happened before and is still happening. The problem was I couldn't copy certain songs anymore from iTunes to my iPod Classic. When trying to copy certain songs I got an error.
If you have this problem it means your song file is corrupted. You can simply check this by trying to copy it from your hard drive to an external hard drive. Here you will also get an error message.
This means you need to replace all the corrupted files by a back up on your hard drive or download it again. I did this and now everything works fine.
Hope this will solve a lot of problems.

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
Can anyone please help?

Hi gscoops,
Welcome to Apple Support Communities.
You may find the steps in our iPod Troubleshooting Assistant helpful:
http://www.apple.com/support/ipod/five_rs/classic/
Best,
Jeremy

My 160gb ipod classic won't sync to itunes on a mac (I've tried everything)

Just got a 160gb ipod classic off of craigslist. The slate grey one.
It says "connected eject before disconnecting" on the ipod when I plug it in and nothing shows up in itunes. Every once in a while the "sync" circulating arrows start up, then stops and goes back to the plug symbol.
It isn't available under "devices".
I updated itunes, I restarted my mac, I put the ipod into and out of recovery mode (while plugged into itunes and on it's own), and still nothing.
Everything on the ipod works perfectly fine.
One thing to note, is the ipod is completely full. It has like 3kb of free space. Could this be part of the problem? Is there any way to delete directly off the ipod not through itunes?
Is it possible that it's formatted for windows and needs to be reformatted for mac? If so, how do I do that?
Please help!

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

160GB ipod classic 6th gen cant be recovered by itunes 12

My 160GB iPod Classic (6th Generation) cannot be recovered by iTunes 12. I plug the iPod into my Macbook Pro and it shows up in Finder. Then an iTunes message appears: "iTunes needs to prepare your iPod for recovery. Please leave your iPod connected." Then it is says that it is preparing my iPod for Recovery and then that dialog window closes and the iPod screen is a flashing Circle with slash and the line "Do not disconnect." under it. At this point the iPod is not visible in the side bar in iTunes 12 and this message goes on with no progress. I have left it for a while doing this and there is no change. After a while I'll disconnect and it if I try again the same thing happens. I have a dual-booted computer with both Mac OS Yosemite and Windows 8.1 and on the Windows 8.1 side iTunes is able to restore and set-up the iPod, therefore I know the iPod, the USB, and iTunes are all working. All my music is on my Mac side though, so I need to get this working on the mac side. I need help getting iTunes 12 on the Mac Side to restore my iPod.
Thanks in advance for help!

disk utility is normally correct. you can try putting ipod in disk mode and control + click > get info on the ipod. see what the capacity is and it should have the 160 GB. in disk utility you can try verify disk. I would try to return the hard drive.

I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

Yes, you can!(:
STEP 1: Open iTunes
STEP 2: Navigate to the "iTunes Store". It can be found under the "STORE" tab.
STEP 3: On the right side of the store there should be a "Quick Links" Section. Click on the "Purchased" link.
STEP 4: Navigate to the "Music" tab and click on "All Songs". Then at the bottom of the screen there will be a button that says "Download All". Click the button and your songs will be begin downloading!
NOTE: This will only work with songs that you bought from the iTunes store, if you imported them from a CD, you will have to do it again.
NOTE: You can also do this with Apps, Movies, TV Shows, and Books.
NOTE: You may have to sign in with your Apple ID to verify the download.
Hope this helped! Enjoy your music!(:

What version of iTunes should I use for my 160gb iPod classic with a 2.0.1 software?

I have a 160gb iPod classic with a 2.0.1 software. I just had my laptop fixed and I downloaded the new iTunes but I can't sync my iPod. I think this is because it's not compatible with each other (am i right?) Well, anyway, I need to know what verstion of iTunes to use so that I can sync again on my iPod. Thank you!

hi PT the devil advocate,
The first reason why I'm suggesting this is because of the first question ask in this post;
sphericalcamel wrote:
I updated iTunes to whatever is current through software update, but when I tried to run it I was informed that it needed 10.4.9 to run (and for some reason software update didn't pick up that requirement).
The second reason, is because you will not receive full support on older software version. Like said above, you cannot buy song with an older iTunes version.
Beside, I said in a previous reply of this post that this is my personal preference to keep software up-to-date and that _I do understand_ that other person could prefer to stick with software version that have been proven to work well and not update. Having say this, I do not beleive that you need to play the devil's advocate here.
Nevertheless, this is normally suggested to keep software up-to-date in order to prevent either security issue (lot of updates are for improving security) and also for bugs issue. I'm not suggesting to buy Leopard here. I'm only saying that 10.4.2 is out-dated by 9 version which are free upgrade and that at version 11, 10.4 should be quite mature now for all computer.
For me, based on this, I do not see any reason why someone should not be running previous version than 10.4.11. If there is sleeping bugs running 10.4.3 and not 10.4.2, I'm suggesting to adress this issue instead because _there must be a solution to this_.
In order to solve the issue, I'm just suggesting to post it on Tiger forum.

160gb iPod Classic causes iTunes to freeze/crash

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