1628: Failed to Complete Installation

Question

Howdy all. I was having a 1607 error a couple weeks back, got that fixed thanks to b noir, but immediately got a 1628 error that I haven't been able to fix.
I've tried the suggestions on this 1628 error that this link gives you:
http://docs.info.apple.com/article.html?artnum=93976
-I didn't find any process running on my computer of the install processes they had listed, are there other processes that might be causing my 1628 error?
-I've cleaned out every temp folder on both of my hard drives except for some temporary internet folders that it doesn't allow me to delete for some reason.
-When I try to install the windows installer engine on my computer I get a "the specified service already exists" message.
My anti-virus program that I have is called avg free edition, but I have been disabling anything on it that would be interfering, at least as far as I know, when I go to do installs.
An attempt at a stand alone Quicktime install will also give me the 1628 error.
Any help is appreciated! Thanks!
Custom   Windows 2000  

Answer 1

The error message occurs at run time usually when you are trying to uninstall, repair, or update an installation. This error message is caused by the Windows Installer Service and is often caused by the installation itself.
Fix
This error message is often caused when the uninstallation log file becomes corrupt. This can happen if the installation is corrupt or an issue on the computer has caused this. To fix this, end the process that is running IDriver.exe via the Task Manager. Follow these steps to do this:
Refer to the article Detect and End Previously Running Installation Processes to end the IDriver.exe process. http://consumer.installshield.com/kb.asp?id=Q108393
Run the installation again to see if the error still occurs.
This error can also occur if the Windows Installer Service is not properly configured on your computer. It can also happen if the installation is created with a newer version of the Windows Installer Service, and your computer has an older version. To fix this issue, install the latest Windows Installer Service on your computer using these steps:
http://consumer.installshield.com/kb.asp?id=Q108201
to download and install the latest Windows Installer Service.
Reboot your computer.
Run the installation again to see if the error continues to occur.
This error message may also occur if a file in the Temp directory is conflicting with the files being used by the installation while it is being run. To fix this, delete the entire contents of the Temp directory using these steps:
Refer to the article Clean the Temp Directory to clean the Temp directory. http://consumer.installshield.com/kb.asp?id=Q108334 Run the installation again to see if the issue is resolved.
Another reason your installation may not run is changes to your computer caused by recent updates. For example, updates to your operating system may cause installations created prior to the update to fail. You may want to uninstall any recent updates, install your application, and reinstall the update. WARNING: You should check with the software vendor who created the update to ensure no adverse affects will result from uninstalling the update.