17-inch to 15-inch: what is the exchange policy?
Hi,
So I recently ordered a MacBook Pro 17-inch laptop (the one released on October 24th) with the following specs:
PROCESSOR 065-C0CD 2.4GHz Quad-core Intel Core i7
MEMORY 065-C09M 4GB 1333MHz DDR3 SDRAM - 2x2GB
HARD DRIVE 065-C0GG 750GB Serial ATA Drive @ 7200
OPTICAL DRIVE 065-C09X 8x Double-Layer SuperDrive
DISPLAY 065-C09Y MBP 17" HR Glossy WS Display
DVI Adapter 065-C0C1 None
VGA Adapter 065-C0C3 None
REMOTE 065-C0C5 None
KEYBOARD AND DOCUMENTATION 065-C0DK Keyboard/Users Guide
COUNTRY KIT 065-C0DM Country Kit
I've thought about it, and I would rather exchange this for a 15--inch, which is much more portable but has the same tech specs.
I've called the Apple Store in my area and theyre willing to do an exchange, but I'm not really sure what that entails, and I was too busy this morning to remember to ask.
So would all the tech specs be the same for the 15" MacBook Pro I exchange my 17" for (including the High-Res Display)? What about the extra value of the 17", which costs around $300 more? Can I use that credit towards increasing my RAM, or does that money disappear?
Bonus question: what is a country kit?
Here is Apples return policy: http://store.apple.com/us/open/salespolicies. Also, I would suggest looking elswhere for ram you can find it much cheaper elsewhere and with a lifetime guarantee: http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_133 3MHz_SDRAM
Country kit refers to the keyboard..example qwerty for USA azerty for France etc. Also th plug it comes with, as diffrent countries have different style power outlets.
And no Apple will not keep the difference in price: "For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $250, Apple will mail a refund check to you within 10 business days."
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