17" MBP C2D Arrived and Busted!

After 34 days of waiting and Apple messing me about my 17" MBP C2D finally arrives! However, it doesn't work!
During the initial setup stages once booting the MBP for the first time, it asks for which keyboard layout I wish to use. Upon selecting any of the languages, the computer screen goes black and the kernal panic screen comes up telling me to turn off my computer.
It's no surprise to me though...
In total, over 3 years I have spent £12,500 on Apple Computers and so far I have never received a fully functional computer first time without having to send it for repair.
First it was a 1.25GHz Al PowerBook G4 which I had to send back 3 times before I finally got a functional computer.
Then it was a PowerMac G5 which went to sleep every 5 minutes and sounded like it was going to take off!
Then it was an iMac G5 which I have had to send back 4 times. Finally Apple have replaced the piece of garbage with a C2D machine so that makes me a bit happier. But now they are having a joke!
Over a month I have waited for the MBP to arrive and it's packed away ready to be thrown back at Apple.
One very very very unhappy customer who can't live without OSX, but has to put up with Apple!

I can see your logic about removing the RAM modules. It should hopefully isolate the problem.
However I can also see the original posters frustration at not having a decent setup from the box. Theoretically he should not have to play around with the RAM modules it should just work.
I only hope that Apple read this and sort this posters problem out pronto.

Similar Messages

  • PB AL 15 to MBP C2D not going well

    Tried using Migration Assistant but old PB G4 Al 15" 1.33Ghz always froze as Target Disk on any transfer over 5GB (all that mattered). So moved stuff manually, so no big wonder I'm hosed now.
    Please spare me the "wipe it and start over" stuff, installing all the apps & pwd's from scratch will be last resort only, and I manage >60 G4 & G5 Macs at work that will soon migrate to Intel so I need to know how to fix things.
    So new MBP 15.4" 2.33Ghz is fine except for:
    1. MBP goes online fine at work (web, POP mail, whatever) but typing 1 character into any text field like Google or banks or anything freezes Safari instantly with BBOD. Firefox is fine. Unable to re-install any Java software update or 10.4.8 combo update
    2. At home old PB & MBP will connect to Belkin FD7230-4 wire & 802.11g gateway router fine (wireless or wired), can ARD & fileshare fine between them, Network pref's show "connected to network 'xyzap'. ..connected to Internet via Airport (or Ethernet, or both)" but the new MBP can only get RSS feeds (with Safari but NOTHING with Firefox, web sites get "ur not connected 2 internet" [Safari] and "Server not found" [Firefox] nor POP mail for that matter, haven't tried FTP yet..)
    x. Why does Migration Assistant fail with target locking up? Tried DU & DW repairs, no luck. On manual moves there were a few files that would kill transfers with "can't read or write" type errors, moving them separately by themselves or deleting got past that.
    *** does this tell us? Need some help here.
    Thx, dh

    Not much attitude about m&a (migration assistant?), but about these forums, I never get any help here.
    On about the 5th wipe and install try used ma after install instead of during (not the 1st time trying that way) and it left a log file on desktop (never did b4) which pointed to the mail.app files that were the culprits, deleted them, wiped & installed again and success moving 1 home directory.
    That said it seems clear from posts elsewhere that there are issues with "can't read or write" issues. The G4 PB had no problem with the files in question.
    And as to internet connections, also obvious from posts elswhere that there r issues with MBP C2D's and wireless gateway routers (NetGear, Linksys, D-link & Belkin (I have Belkin F5D7230-4US8.01.07, what a POS, worked with a couple all day at work trying to set up WDS / bridging, when their "tech support" hung up on me in 1st 5 seconds with 2nd level guy I threw 'em back to wally world). Dug a bit deeper tonight, plugged the MBP straight into cox cable modem again, no luck again UNTIL reboot cable modem then joy.
    So reran AirPortUpdate2006002.dmg but no joy. kaka. So anyway gonna mark this 1 done and post over at "Getting Online & Networking" to see if the help there is any better.
    peace, -d

  • Issues with MBP C2D and networks with any PCs attached...

    So for a long time any time I go to anyone's home with a wireless network, I will jump on and the network will stop working for anyone but me. This happened recently when my girlfriend updated from a netgear that broke to a Linksys wrt54gs. Any time I connect my MBP C2D to it wirelessly I know out the rest of the house, 2 desktop PCs. I also have this problem at my store where it affects the people working around me, so that they cannot connect to the net, which is a BIG hinderance to them, obviously. I had this problem with my wrt54g and changed the firmware to one noted somewhere else (different forum) and it works fine, PS3, and everything connected works perfectly. I am almost to the point of buying a PC so I stop knocking out peoples networks, any thoughts on this, I don't want to have to go back to a PC
    Oh and I am using a WEP 128bit hex and no other security on both networks.

    I had similar problems with a WRT54G Linksys Router, and after a bunch of searching, I found that there is a problem with the latest firmware on the router. I downgraded the firmware as the post recommended (Linksys Forum) and now all my macs can connect.
    Here's a link to the post I found on the Linksys site that solved my problems:
    http://forums.linksys.com/linksys/board/message?board.id=Wireless_Routers&messag e.id=10007#M10007

  • WinXp on External USB HD with MBP C2D and rEfit

    I'll try to make this short... I've been in the process of installing WinXP onto an external USB drive to be used on my MBP C2D without installing ANYTHING on my OSX internal drive or partitioning. I've come a long way with tools from some very slick, resourceful people on the net and my own personal obsession with this.
    This is where I am right now:
    - I've made a USB installable WinXP disk with this guide (http://www.ngine.de/index.jsp?pageid=4176)
    - I did install Boot Camp 1.1.2 to burn my driver disk, thats all.
    - I've boot to the XP disc then been able to begin the first phase of installation of XP, but when I reboot I am unable to boot to the windows drive to continue installation. Hitting Option -- or Cmd-Option-Shift-Delete doesn't work, also going into the OSX's Startup Disk option in System prefs. and selected the Windows drive doesn't work, it just sits there on the reboot.
    - So I came across rEFIt- great tool (http://refit.sourceforge.net/), I decided to install it to a spare USB thumb drive (a suggestion from the site). rEFIt comes up, I select the windows USB drive, the gray windows logo appears then... I get a Booting Legacy OS error concerning rEFIt not fiding the USB Device Path.
    I've read people with other models have gotten this to work and other people with this model have reported similar problems. What I have gathered is that this could simply be an issue that rEFIt (despite being an awesome tool) is not up to date enough to work with the MBP C2D firmware, that is why we are having this problem with it not initializing the USB for boot up. I found a thread on another forum where someone was having issues with the MacPro firmware and rEFIt, the creator of had to come out with what is now version 0.8 to address the issue.
    Wasn't sure if anyone had any other suggestions.... any help would greatly appreciated, like many, I've lost lots of sleep over this!
    THANKS!
    MacBook Pro C2D 2.33-PowerMac Dual 2.0 G5-PowerMac Dual 1.42 G4-Mac mini 1.42 G4   Mac OS X (10.4.8)  

    Funny how I had exact same problem (Seagate 300Gb drive, works great with PB G4 1.67, worked fine with 1st Gen MBP 2.0Ghz, new c2d MBP 2.16 does something strange to this drive. After plugging the drive into my MBP, it will not work in any other computer until I power it down.) - I am sure you get errors in system log after plugging in the HDD (just open Terminal.app and type sudo dmesg to verify)
    I called AppleCare, they had me take it to store to confirm the problem. Next Apple initiated return. Now I am sitting without a laptop since Nov 8 and replacement will come on Nov 17th at the worst and 15th at the best.
    I would suggest you call Applecare and have them initiate a return. The USB controller has a problem. Let AppleCare know of the details of your problem.
    Forgot to add - Since it also is a OS issue (I had kernel panic after plugging/unplugging the external USB drive) I filed a bug report with Apple.
    You can also file a bug report with Apple - http://bugreport.apple.com) and remember to provide drive model, serial number and model number, and dmesg output with errors in the report
    Message was edited by: Parag Warudkar

  • What type of wireless router w/new MBP C2D??

    I have a new 17" C2D MBP on order and I would like to sort out my wireless home network before it arrives...
    As I am new to the wireless world, I do not understand what wireless router would work for this new MBP. I have read about it having 802.11g technology, but I have also seen something about N technology... my local computer shop says that they don't have N technology yet, but will soon.
    What is this all about? Is 802.11g G technology? What do I get to have wireless internet access with my new MBP at home?

    If you have the MBP C2D and you would like to get a wireless router. I suggest that you get a 802.11n router, as it works for both 802.11b, 802.11g as well as 802.11n. It is common knowledge by now that the wireless card that is used in the MBP with the C2D is an Atheros AR5008 802.11n. Though it is recognized as an 802.11g in the current OSX 10.4, this wireless card has the possibility of being used at its native state of 802.11n. What does this mean to you? Well, the 802.11n is ~ 650% faster than 802.11g and has about 5X the range of it as well. Though 10.4 does not recognize the card as such, windows vista will (that is if you plan on installing it onto the system) and OSX 10.5 might (I don't if Apple, will support draft N [802.11n] of the new wireless standard, even though they put a wireless card in the system that is a Draft N card). So get a wireless router that uses 802.11n. It'll save you money in the future.
    Ok, now I'm done explaining why you should get the 802.11n router. Now, as for those who might say otherwise. If you think the 802.11n draft standard is going to change much from now, until the standard is finalized, then you may or may not be right. But from what my professor explained to me about how the technology works, it probably won't change that much. If I were to explain it to anyone on this board about how the standard works, it would be a hopeless matter unless you have taken classes in state variables or control systems. But I guess there are more than enough resources online to find out about how the Draft N standard works. And that is my 2 cents.

  • Any MacBook/MBP C2D Benchmarks?

    It's been a few weeks since both were released, but not many Logic Pro benchmarks have followed. On the Benchmark Song 2 thread:
    http://discussions.apple.com/thread.jspa?threadID=375180&tstart=330
    there's only 1 post for the 2.33ghz C2D MBP, which is 27 tracks. I've scoured the web a bit and found only 1 post for 2.16ghz C2D MBP for 23 tracks.
    Can anybody chime in on their MBP's or MB's? I'm lookin' to pick up one of these soon and wanted to see their performance to help better guide my purchase.

    you don't care about desktop space for logic? for me that was a big deal. the 15" is a good compromise between having a laptop you can use comfortably on a plane or something but also with ok display space for logic. but for me, the 17" (having exactly the same real estate as a 20" cinema display) really hits the sweet spot in terms of having plenty of space to work with logic. I decided a compromise on still having a compact laptop was not for me, not for my logic machine.. I'm keeping my 12" PB to be my real 'laptop'.
    anyway, enough talk. my MBP just arrived this morning with all its bells and whistles, so I'm off to lobotomize it and reinstall a lean OSX from scratch...
    I might have some performance specs to post with it later in the week.

  • MBP C2D: Kernel Panics all over (11 days old)

    Hi,
    my freshly arrived MBP C2D 15'' is a bit nervous.
    It panics a lot!
    I use it for 11 days now and got about 25 kernel panics, about 15 of it yesterday. Usualy while doing really simple stuff, even while doing nothing(!), like reading a webpage or a mail (not clicking, scrolling or doing anything).
    Worst case I had only safari and adium as active applications.
    It says "unresolved kernel trap" in the panic.log.
    It even hang on bootup, about one second after pushing the button. It than paniced with "no driver for this platform: acpi". It took me several trys, booting windows, resetting pram and finally starting in save mode to boot again into MacOS X.
    Any ideas?
    BTW: I have an uneven backlight too, but it isn't worth the effort to send it back.
    MBP C2D 15'' Mac OS X (10.4.8)

    They surely didn't do an 'Archive and install', cause
    I did not find any backup with old data. (Not that I had left much data to be lost...)
    So at least they did a 'clean and install'.
    Yeah, zeroing out a drive takes time. But long term test do too. So does a MLB replacement. So I leave it up to the Support do decide if its the best (or first) thing to do. They are the experts, aren't they?
    OK, Apple could reproduce my errors and they changed the MLB. And your advice is that I should have no "reason to suppose that this point that you have anything but a software issue". OK. Your opinion.
    I can't recall if all panics happend with the AC adapter pluged in or not. But I got them pluged in to power outlets several hundred kilometers appart. So if it was about power fluctuations, they should be random an minimal, and well within spec.
    "Apple can only be responsible for so much"
    Yes. They are responsible for delivering to me a product (both hard- and software) which fulfils any advertised properties including anything from common practice.
    An advertised property is "works out of the box". Which means to me, I don't have to zero out my HD and re-install my OS just to use it.
    Something from common practice is, that I can install third party software. Apple is not responsible for that software, but (at least during the one-year waranty) I'm not the one who has to prove which software causes an error. (Of course they will make me pay, if they prove it was the third party software)
    Another thing from common practice is, that a computer has to be reliable to a certain degree. In my opinion this is clearly more than a week. If this is longer than they are willing to wait to reproduce the error: not my problem.
    I just have to prove the error exists. I don't have to make the error reproducable by them.
    I'm sorry if all this sounded harsh to you. But I'm a little bit fed up with the situation. It's not that cheap to by a Mac. All I wan't is to use what I have bought.

  • Problem: DVD-RAM can no longer be read on MBP C2D

    The "MATSHITA DVD-R UJ-857D" in my MacBook Pro C2D is said to have read (but not write) support for DVD-RAM media.
    During the first few weeks of its lifetime, reading DVD-RAMs definitely worked. But now, no more, no matter what brand of media I try.
    All other types of optical media continue to work as advertised (read and write).
    I wonder whether this is a physical defect (but then why doesn't it affect other types of media?) or an issue caused by recent sopftware updates (but when I boot from an external DVD-drive using the very original MacOS DVD with no updates at all, why do I still not get read support on the internal drive?).
    AFAIK there has not been any recent firmware update for this model. So what can be the reason? Should I let Apple swap the drive? Has anyone else observed the same issue?
    Guido
    MBP C2D   Mac OS X (10.4.8)   MATSHITA DVD-R UJ-857D

    Hey Grant,
    thought you'd like to know my "cleaning the lens with a cloth" worked fine - uh... but for about three days only, then back to the same old, same old.
    I'd originally slid a business card covered with a lens cleaning cloth (from my camera bag) to clean the lens, and although the cloth emerged mostly pristine, I figured it must've done the trick as the drive started working again.
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    Put everything back - and fired up my Mac Pro. And the drive has been 100% fine since then - two whole weeks!
    Maybe this time I've cracked it? (for my drive at least)
    Roger

  • MBP C2D 15" display blacks out!

    My week old MBP C2D 15" blacks out on me. I find that it happens when applying light pressure on the back side, at a surface square underneath F1 - F5 - F - Caps Lock. Light pressure makes it flicker, a little harder results in complete black out. Obviously a production fault and I will of course take it in when I have time... this is my work tool so no way I can just leave it in for days. But that is another issue. Maybe someone else experience the same black out? My build is 8N1037

    Hello
    Did you find out the reason? The same message shows up in the system.log of my iMac Core Duo after the Mac OS X 10.4.9 Update, but the iMac works fine.
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  • Help! I Can't Boot from Firewire Drive (Previous MBP C2D Hard Drive)

    Can a hardrive from a C2D Macbook Pro start an i7 Quad MBP?
    I just sold my 2008 15" 2.4ghz C2D MBP, (that had 10.6.5 installed), and today bought the newest
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    I installed a fresh HD on the 15" before selling it, and kept its HD, and put it into a FW800 enclosure.
    +(note: The 15" Macbook Pro I just sold, booted fine from this HD in the FW800 enclosure.)+
    Before migrating my data, from the FW800 drive, I figured I would upgrade the old OS to 10.6.6, so it would be a seamless migration.
    While up and running on the brand new i7, I could see the FW800 drive with 10.6.5 as a Startup Disk option in System Preferences.
    I rebooted holding down the option key, selected the FW drive, and pressed the arrow below to continue startup.
    The grey screen with the apple came up immediately, but I was horrified that the spinning gear never did appear, and startup froze at that point. I left it like this for five minutes. Grey screen with apple. Frozen.
    So, I held down the power key, shut it down, then restarted holding down Command-S to run Disk Utility in SIngle User Mode, (/sbin/fsck -fy). Disk was okay.
    I rebooted into the new internal, installed Diskwarrior 4.3, and checked the FW800, and it had no errors.
    I opened Startup Disk in System Preferences, and chose the FW800 drive as the Startup Disk, and rebooted. Same result. Grey screen with apple, and no further...
    Can someone please help me troubleshoot this?
    Should I be able to boot this new MBP i7 with the HD from my old MBP C2D?
    Is there something incompatible between the old C2D and i7?
    Thanks in advance!

    Ho Lee MACkeral wrote:
    That CD2 OS will not boot into a new computer's OS.
    Hi, thanks for replying.
    I knew that the switch to Intel from ppc, meant a ppc drive, partitioned with APM could not boot an intel machine with a GUID partition table.
    Do you know:
    1. for certain that a C2D HD cannot boot an i7 machine?
    2. and why?
    Ho Lee MACkeral wrote:
    Why not use Migration Assistant in the Utilities folder?
    I am planning on doing this.
    My old drive was 10.6.5.
    The new machine has 10.6.6 pre-installed.
    I figured that if I was able to upgrade the old drive to the same OSX first, it would provide a more seamless migration.
    I was also concerned that my applications on 10.6.5 might become broken if they were migrated to 10.6.6. I really do not want to have to install everything.

  • MBP CD w/256Mb video or MBP C2D w/128Mb video?

    Hi.
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    buying my first MAC    

    If you are going to use the current version, 2007, of AutoCAD you might want to check the the system requirements. The difference with this version is that it does make use of the GPU although I'm not usre how much a difference VRAM will make.
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  • Temperature-related startup failure in MBP C2D

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