180 Remote won't work

Hi,
I have recently set up a Mega 180 but I cannot get the remote to work at all in either Hi-FI or PC modes. Is it possible that I may have accidentally removed a cable from somewhere? I double checked and all the bits and pieces seem to be in the right place. The only cable loose is the one entitled 'Remote TV'. If this needs to be connected to something can someone please let me know. The system is the Deluxe model but I don't have the TV tuner card. I'm not an idiot by the way so please don't say something silly like "Is the battery in the remote correctly". Everthing else in the system is working fine.
Cheers
SG

There are several people on the forum from the UK.. Hopefully they will respond...STU ????
I agree with your conclusions about MSI. I have never owned an MSI product before. And I'm not sure I would buy another one.
However I do believe that the Mega 180 is a good value for the money. And I am very happy with the way it works in my living room when it works. However the amount of debugging and work it takes to turn it into a useful HTPC is incredible. Having read other HTPC forums I know that no product in this space are perfect.
However having to reverse the fans and cut sheet metal to keep it cool to me is just bad engineering.
Plugging and unplugging the thing from the wall to keep it working is really annoying. This is required to fix:
1. Lost on board audio
2. Lost card readers
3. Failure to boot
4. Lost radio
and who knows how many other things. I seem to have to do this at least once a week. In fact I put it on a power strip that I can turn off and on so I don't have to reach around the back for the power plug.
Even something as simple as having the remote control (assuming it works) turn on the computer would seem extremely obvious to me. Lots of things they could have done better.
By the way I ended up using a Sony RM3000 as my remote. This is a very good universal learning remote with macros user defined labels.... all kinds of things. It also is extremely powerful and I can operate the Mega pointing the remote 180 degrees away.
Good luck

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