1D Mark 3 and SRAW with ver 10.4.10

I know that the new OS version 10.4.10 works fine with my large raw images. However, I get the dreaded red screen unsupported file format message with SRAW. The new Mark 3 allows for a smaller raw image to be used but Aperture on my computer doesn't work with SRAW.
Anyone else tested the SRAW files from the 1DMark 3 with Aperture?

I believe that Canon's DPP is still the only conversion software to support the SRAW format.
Ian

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Mouse 4 and marks - pros and cons with Mavericks

Hello,
I'm pretty new to mac but have had computers for many many years. However I've bought the latest iMac maxed out.
Pros and cons:
Pros: It's an Apple product. It great really and I love it. The only wonder I have is why they made the computer thinner and didn't install a true desktop graphic card in there. I guess it's because they don't want people to buy that computer instead of Mac Pro.
Cons:
1. I've been searching for a way for go back in a browser faster without trackpad/magicmouse. There is only thirdparty programs that I have to pay for that support Mouse 4, for example. Still don't understand why Apple have chosen not to support this. Atleast allow me to just drag the window like we do on the iPhone. Right now I have to either click the back button or right click and chose "Back".
2. When I'm in my Videos folder or any type of folder really. Let's say I have a folder with 10 movies in it. I open one, watch it and then close the player. I then can't see which video I just watched. The only way to see this is either to remember the videoname or open all videos again until I find it. In Windows, the video/file will be marked so I know which file I just watched.
3. iCloud service are very nice, but still a little hard to understand how it works. If I transfer all my pictures from my iPhone to my iMac using iCloud and then delete them all from my phone. Will they disappear on my Mac too? Since the systems are synced?

Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback

Why each time I try to save my day's work,version WITH mark-ups and version w/o, does it say "you have placed a large amount of text on clipboard do you want to access this? What is clipboard and how can I just save my work in its proper file?

I don't get this clipboard thing! I have created two files, one for the MS with mark-ups, and one for the unmarred version, each living in their own spot in my "house." It seems to be merging the two versions and I have to go in and re-paste and then it always says "you have placed a large amount of text on clipboard do you want to be able to access this?" and it prompts me to say no but I am afraid I'll lose my day's work so I just tap cancel. I highlight the day's revision and select "copy" to paste into the unmarked doc. before I save on the marked up or working doc. It is when I try to close that one that the clipboard issue pops up. What can you tell be about saving doc. in two places and how to NOT get it on clipboard? Thanks! I am not super computer savvy so layperson's language much appreciated!

Are you using Microsoft word? Microsoft thinks the users are idiots. They put up a lot of pointless messages that annoy & worry users. I have seen this message from Microsoft word. It's annoying.
As BDaqua points out...
When you copy information via edit > copy, command + c, edit > cut, or command +x, you place the information on the clipboard. When you paste information, edit > paste or command + v, you copy information from the clipboard to your data file.
If you edit > cut or command + x and you do not paste the information and you quite Word, you could be loosing information. Microsoft is very worried about this. When you quite Word, Microsoft checks if there is information on the clipboard & if so, Microsoft puts out this message.
You should be saving your work more than once a day. I'd save every 5 minutes. command + s does a save.
Robert

I have CS4 and was using a Canon 5D Mark II with raw photos. I just got the Canon 5D Mark III and CS4 now can not read the raw photos. It has raw version 5.7.0.213 and CS4 version 11.0.2. Can anyone help?

I have CS4 and was using a Canon 5D Mark II with raw photos. I just got the Canon 5D Mark III and CS4 now can not read the raw photos. It has raw version 5.7.0.213 and CS4 version 11.0.2. Can anyone help?

Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
EOS 5D Mark II
CR2
5.2
2.2
EOS 5D Mark III
CR2
6.7, 7.1
4.1
Photoshop CS6
7.0
8.3
Photoshop CS5
6.0
6.7
Photoshop CS4
5.0
5.7
The 5D Mark II was first supported by Camera Raw 5.2 which is compatible with CS4+.
The 5D Mark III was first supported by Camera Raw 6.7 and 7.1 which is only compatible with CS5 and CS6.
So the CS4 will never be able to open Raw 5D Mark III files.
Why doesn’t my version of Photoshop or Lightroom support my camera?
Choices:
Purchase CS6 full version (CS4 is too old to qualify for an upgrade)
Join the Cloud
Free option: download the free Adobe DNG converter, convert all 5D Mark III Raw files to DNG format then edit the DNGs in CS4
Photoshop Help | Digital Negative (DNG)

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I am operating with CS4. Photoshop produces an error " Could not complete your request because photoshop does not recognize this type of file"

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I have operating with CS4. Photoshop produces and error " Could not complete your request because photoshop does not recognize this type of file"

Assuming you mean 5D Mark III, Photoshop CS4 cannot directly open raw files from your camera.
Generally speaking, Adobe stopped updating older versions to be able to read raw files from newer cameras when they released a new major version of Photoshop. Photoshop CS4 is no longer receiving Camera Raw updates.
You can double check this yourself:
First you need to determine whether Adobe has released support for your new camera in your version of Photoshop. To do that, look at these two pages. You'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
If you find your camera is supported by your version of Photoshop, you need to download the latest update for Camera Raw. There's more information on how to do that here:
Keeping Photoshop Up-To-Date
If your version of Photoshop cannot support your camera, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
Photoshop Help | Digital Negative (DNG)
The DNG converter DOES work, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
-Noel

HT1310 when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what

when i starst my mac i get a flashing folder with a question mark. i tried rebooting and holding the option button then i get 2 boxes, one with a refresh arrow and one with a forward arrow neither of them seem to do anything. now what

Here is an article that describes what it is supposed to do:
Startup Manager: How to select a startup volume
If no Volumes are shown, it is telling you there are no potentailly bootable Volumes attached. That means your boot drive has died or the bootable image on it is unrecognizable.
What Mac Pro ? by year, GHz, number of processors, screen size?
What Mac OS X ?

Sad face and folder with ! mark. Help needed

My ipod will either show the sad Ipod face, or the folder with the exclamation mark when I try to turn it on. Also my computer won't even recognize it. It wont work or anything. I have tried to reset it, but nothing works. What are my options? I went to check out the repair options but when I choose defective unit, it wants me to pay over $200. I also just went out of warranty. Like last week. I have the 20GB, and its the version right before the video ipods.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
last resort and at your own risk.
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

I just bought the canon 5d mark iii and my photoshop elements 10 wont read my raw files. I want to buy photoshop elements 13...is this compatible with my new camera?

I just bought the canon 5d mark iii and my photoshop elements 10 won't read my raw files. I want to buy photoshop elements 13 but want to make sure my camera is compatible with it first. Thank you for your help!

Photoshop elements 10 should be able to open those files if you update to camera raw 6.7
Which operating system are you using?
windows
Adobe - Photoshop Elements : For Windows : Camera Raw 6.7 update for Elements 10
mac
Adobe - Photoshop Elements : For Macintosh : Camera Raw 6.7 update for Elements 10
Also, photoshop elements 13 will open those files as well.

Dark pictures with canon 5d mark 3 and 600ex flash, night indoors in Auto Mode and flash on.

I have purchased a new canon 5d mark 3 and speedlight 600ex-rt flash. While testing it indoor at night , the room lights are on and I was using the Auto Mode with Flash on. The pictures are Dark with the Flash on and when the flash is turned off the pictures are brighter. I am confused. How to get the AUto mode working with the Flash on.

Automatic mode, it it's attempt to be reasonably foolproof, is going to lock you out of having any control over the exposure.
The E-TTL metering system on your camera & flash are attempting to find the correct exposure for your subject.
Due to laws of physics (the inverse-square law), light has "fall off". It's not actually possible to use a single light source and expose a large room with that single light. Either the subject is nicely lit but everything else will probably be too dark. OR... the background is nicely lit but the subject is heavily over-exposed. (BTW, there are two ways to get around this.)
The amount of fall-off is based on the relative distance from the light. Every time the distance increases by a factor of 1.4 the amount of light is cut in half. This means if you have subject 10' away, but you have a foreground object only 7' away and a background object 14' away, and the flash is exposed for the subject at 10', then the foreground object will be over-exposed (with twice as much light as needed) and the background will be under-exposed (with half as much libght as needed.) Incidentally... if you "double" or "halve" the distance then the light difference will be 4x or 1/4 (depending on if you are getting closer or farther.)
Here's a video which both explains and then later demonstrates the concept in a way that makes it very obvious to see and easy to understand. If it seems confusing at first... stick with it. The video is only 12 minutes long.
In fully automatic mode the camera wont let you control anything (except how far away you stand from your subject).
If you switch to "Program" mode, it essentially works like automatic mode EXCEPT it will actually allow you to override settings or set compensations.
When you use a flash in a room with some ambient lighting (but otherwise dimly lit) there's a technique called 'dragging the shutter' (which the camera can actually do for you somewhat automatically).
To do that, set the camera to Tv mode (Tv = Time value... which is shutter priority mode). Dial in a slow-ish shutter speed... say around 1/60th of a second. Use a moderately boosted ISO (400 would probably work well... you might even go up higher).
The camera is going to evaluate the exposure needed for the room as though you don't have a flash... and it'll set the camera settings accordingly. However... since it knows you have a flash, it'll still perform the E-TTL II exposure metering and will use the flash anyway. What you end up with is a shot that has a nicely exposed primary subject (because the camera used flash) AND... a nicely exposed background which was primarily illuminated with ambient light -- but looks pretty good because the camera used an exposure that was adequate for the ambient light.
The reason I suggest using Tv mode and NOT Av mode is because you can control the mixture of flash vs. ambient light by controlling the TIME that the shutter is open. But this does NOT work if you control either the aperture or ISO.
Here's why: The flash is "momentary" but the ambient is constant. If you were to adjust the aperture settings, that will increase or decrease ALL the light sources that contribute to the exposure... so it increases (or decreases) the amount of flash AND the amount of ambient light ... and it does them in the same proportions. If you want to bright up the background lighting WITHOUT over-exposing your foreground subject, then you don't want to increase both... you only want to increase the amount of ambient light.
Since the flash is a momentary burst of light, if you leave shutter open longer you wont actually collect any more light from the flash (because the flash was providing illumination for only a tiny fraction of a second. Extending the amount of time that the shutter remains open means the camera will _only_ collect more of the ambient light... and that helps bring up the dark backgrounds.
One way to get around the flash fall-off problem is to greatly increase the distance between flash and subject. You still get "fall off" but now the distance you have to change to notice the fall off really increases. But this method usually isn't very practical because you'll be standing much farther then you'd prefer to be to get the shot.
The second way (and much more practical) is to "drag the shutter" (deliberately use longer shutter times so that the camera can collect more ambient light long after the flash is done.).
Tim Campbell
5D II, 5D III, 60Da

I Have a folder with an interrogation mark blinking and the computer does not start. Anybody?, I Have a folder with an interrogation mark blinking and the computer does not start. Anybody?

I Have a folder with an interrogation mark blinking and the computer does not start. Anybody?, I Have a folder with an interrogation mark blinking and the computer does not start. Anybody?

Here is some information and troubleshooting steps from Apple:
http://support.apple.com/kb/TS1440

Screen shows aflashing question mark on a black folder and alternates with a small globe illustration? What's does this mean?

MY screen shows a flashing question mark on a dark folder and alternates with a small globe symbol ---does anyone know what this means?

How many accounts do you have?
Regardless, https://discussions.apple.com/message/25709811#25709811

Every time I try to get on youtube or netflix on safari all I'm getting is a white background and a lot of links and boxes with question marks in them, what is going on?

Every time I try to get on youtube or netflix on safari all I'm getting is a white background and a lot of links and boxes with question marks in them, what is going on?

Make sure your system software is up to date.
Click the Apple  menu (top left in your screen) then click: Software Update ...
And try troubleshooting Flash. Uninstall then reinstall.
http://kb2.adobe.com/cps/865/cpsid_86551.html#ostype=m,prob1=fnctn,prob2=game,

Are there any conflict issues with Mountain Lion and Quicken Essentials Ver. 1.7.2

are there any conflict issues with Mountain Lion and Quicken Essentials Ver. 1.7.2 ?

https://qlc.intuit.com/app/full_page#

Autoplay window will not open when I connect Iphone 6 plus with Ver 8.1 and running windows 8.1 on pc.

Autoplay window will not open when I connect Iphone 6 plus with Ver 8.1 and running windows 8.1 on pc.

Hi, sstroec,
How about your problem now? Is arnavsharma's suggestion helpful? If you need any further assistance, please feel free let us know.
Roger Lu
TechNet Community Support

With the new i0s7 update I can't delete the mail in my inbox all at once. I see there is the edit which allows you to mark all and to the right of that is MOVE and TRASH, why when you mark all you can't access these two options?

In the new ios7 update, why can't you mark all your messages in the inbox all at once? The EDIT tab lets you Mark All and off to the right is greyed out "move" and "trash", why can't you Select all and then press TRASH. It only lets you mark them as Flag, or mark as read. This *****!

Hi Scottay777,
Per pg 52 of the iOS7 User Manual, what you describe should be possible:
Delete, move, or mark multiple messages. While viewing a list of messages, tap Edit. Select some messages or tap Mark All, then choose an action. If you make a mistake, shake iPhone immediately to undo.
iPhone User Guide - For iOS 7 Software
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
If a button isn't responding correctly in Mail, you may want to try forcing it to close and then relaunch it. You may find the following article helpful:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Regards,
- Brenden

1D Mark 3 and SRAW with ver 10.4.10

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