1G nanos: refurb 1Gs are gone... you will get a refurb 6G as a replacement

Good news for those of you who like the ugly little square touch nanos... but NOT good news for those like me who sent back an almost pristine, working black 1G nano and really expected a refurbished one as a replacement.
According to Customer Service today (the man was very nice, and really took the time to look into things for me), all of the 1G nano inventory is already gone and now people are getting refurbished 6G nanos as replacements. theya re not even refurbishing the 1Gs that they are getting back. They are "dissecting" them for any parts that can be sued for later gen nanos that they ARE still doing refurbishments on) and trashing the rest of the unit.
So, if you have a 1G nano that you love, at elast know taht you will NOT get a 1G nano back if yours has not already been shipped.
Apple really screwed this whole process up. Their Customer Service was not able to tell people what we would get back, AND they did not botehr to announce that they were waiving the 10-day return requirement so those of us who loved our 1Gs could hold onto the return box for a while to wait and see what they were sending back. (If I had known this, I would have chosen to keep my 1G!)
Anyone that got a refurbished black 1G nano want to trade for an ugly, as-yet-to-be-determined-color 6G? (With my luck, I'll get a butt-ugly orange or silver one...)
Thanks for nothing, Apple... REALLY poor customer service on this one.

Kinda sad but it doesn't surprise me at all - it was obvious they would run out of replacements of such an old product sooner than later.
Keeping the old nanos for use in repairs for people who are paying for repairs or still have a warranty also makes sense - this replacement plan is FREE - remember?
Apple didn't have to replace anyone's nano at all, they decided to, and they ran out of replacements. Instead of going back on their promise and giving people nothing, they are giving out newer models. Sure it might not be what you wanted, but in my view they are still doing The Right Thing (TM) - I'd rather have a new nano than an old one with a potentially exploding battery!

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walterkarroll wrote:
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My shortcut keys on CS6 are gone. I get a message to reinstall CS6. I would rather not go through the hell of getting the license key for Adobe. Any options?

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When they donot replace it by new phone then why the service center say that you will get new i phone .they take good chages for even for old one

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iBook G4 Mac OS X (10.4.4)

Hi Nancyjo
did you backup the home/library/mail folder before you trashed the .plist ?
If you did - the old messages can be recovered.
If not - & you've searched the mail folder in vain for your sent messages - then short of some data recovery software - they're gone.
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You are not addressing Apple here at all.
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1G nanos: refurb 1Gs are gone... you will get a refurb 6G as a replacement

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