1GB nano always locks up - already tried other pc...

Hello everybody
I had been using my ipod nano with iTunes 6 for some months now and everything had been working well.
But today I tried to connect it to iTunes... iTunes did crash and the ipod freezed. OK, I know how to reset it, so I did.
Nor Windows neither iTunes or Ipod Updater recognized my nano afterwards...
I tried iTunes 7, I tried anything else (the 5 R's as it's called.. reset, retry, etc... but of course without restore, because ipod updater does not work either) but nothing changed.
After that i tried with a different computer where never any iTunes or iPod software had been installed. I installed the software, restarted Windows (XP Home) and... again the same problem: the ipod is not recognized and freezes.
So - is this still a software problem? I just can't believe it... isn't this a hardware problem?
I would be really glad if anyone could tell me. Thanks
Kerstin
Windows XP

Hi
There are several options for you to try:
1) Have you tried booting from your install DVD?
Put in your installation disc and reboot whilst holding the 'c' key.
When finished booting, choose Disk Utility from the menubar and use this to check and repair your disk permissions/hard-drive.
When finished, quit the installer and restart.
2) If you have access to another mac, you can boot your macbook in target mode using a firewire cable. Your macbook and files can then be accessed directly.
3) If all else fails, you may need to consider an archive and install (whilst preserving your user details). This will replace your current installation but preserve your home folder and files. Of course, you will then need to go through the system upgrade process again.
Hope this helps.
MacBook 2Ghz (White) Mac OS X (10.4.7) 1Gb RAM, 80Gb HD

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