1GB Zen Nano Plus player stuck in Radio mo

I have a GB Zen Nano Plus player. I use it every day, have since I got it 2 yrs ago. It has the radio feature. I switched it to radio the other morning and now it won't switch back to my mp3 music. When I push in the scroller to go to the menu, it takes me to the Radio menu and locks up. Won't scroll up, won't scroll down, can't up or down the volume, can't even turn it off... I have to remove the battery for it to quit. I have no clue what's going on. I connected it to my computer and formatted it....didn't help. Went here online and got the firmware update drivers....didn't help. I can still load music onto and play it while it's hooked to my desktop, but I can't use it any other way than radio when I'm using it solo. Any ideas?

Make sure to reflash the firmware in recovery mode (see instructions on Creative's support website), and also let the updater format the data area. If that doesn't work it's probably a hardware failure, I'm afraid...

Similar Messages

  • Does Zen Nano Plus player is discontinued produ

    Does Zen Nano Plus player is discontinued product and?will no available anymore?
    Message Edited by STREAM on -08-200709:03 AM

    In the end, the choice is really yours. Personally, I would stay clear of discontinued products because it would normally mean that something new is coming up. However it does not necessary mean that the new models would have the same features as the old. What I believe is that the Zen Stone Plus is a sort of a replacement for the Zen Nano Plus.

  • Don't buy 1GB Zen Nano Plus!

    After trying countless attempts to resolve the issue of my Zen Nano Plus turning off by itself after 0-5 seconds, I have decided to return the product. I did as their Customer Tech Support said ( install the firmware, hit the reset button, hit the reset button and then try to install the firmware...), but nothing worked. I had owned the mp3 player for only day, and was never able to listen to any of the music I downloaded onto it. Yesterday I purchased a Samsung player, and hope to have better luck with it.

    Ok... Maybe If you woulod have asked help here some ppl like me would have helped you! I bought one (Zen Nano Plus Gb) for my mom and it works perfectly. I found out that if you are using the compact mode in the creative media explorer it makes a mysterious problem with the mp3. This fonction transfers songs into wma format to save space. But I don't know why, when you use this, your mp3 close for no reason after 0 to 5 seconds. What I did is that I remove all the transfered song and I transfered the original version (in mp3 fornat) to the mp3. To my surprise it worked perfectly!!!
    Creative could you please check your software or the firmware compatibility with that fonction!?
    And by the way, next time you got something that doesn't work as it should, remember to ask on the forums, it also helps!
    Thanks

  • My Zen Nano Plus player wont switch on anym

    When i try to switch on the player it does not operate (it also is no longer registered when I connect it to the computer). I've actually had two players for which this has happened...is there anything I can do or is it fully broken?
    Cheers

    You could try connecting the player to your PC in Recovery Mode - see the post in the sticky threads for how to do this.
    When you manage to get it connected in this way reload the firmware and hopefully it will work again.
    PB

  • Downloading a book on CD to my Zen Nano Plus mp3 pla

    Does anyone know the best way to download a cd book to my Zen Nano plus Player?
    thanks
    pejid

    I have a MuVo TX FM for audio books, but I imagine the procedure would be the same for your Zen Nano.
    There may be faster/easier ways, but this is what I do:
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  • Creative Zen Nano Plus Firmware Upgrade 1.03

    Hi everyone,
    Just wanted to make you aware of an update that has just been posted on our site.
    <TABLE cellSpacing=0 cellPadding=0 width=540 bgColor=#eeeeee border=0>
    <TBODY>
    <TR vAlign=top>
    <TD height=5><FONT color=blue> (<FONT color=#222222 size=><B>.6 MB</B>) </TD>
    <TD><FONT color=#222222 size=>2 Sep 05 </TD></TR></TBODY></TABLE>
    <TABLE id=Table5 borderColor=#cccccc cellSpacing=0 cellPadding=3 width=540 border=>
    <TBODY>
    <TR>
    <TD colSpan=2><B>Filename: </B><B>ZenNanoPlus_PCFW_LF__03_02.exe</B></TD></TR>
    <TR>
    <TD colSpan=2> ZENP-FWARE-2-LF
    <DIV id=ShortDesc>
    This upgrade improves the functionality of your Creative Zen? Nano Plus player. For complete functionality, make sure that you meet the requirements listed below before installing this upgrade.
    <DIV id=Features>
    <EM>Enhancement:</EM>
    Supports Thai unicode character display.
    </LI>
    <DIV id=Fixes>
    <EM>Fix</EM>:
    Ensures proper functionality of WMA playback when you move forward or backward within a track.
    Improves Shuffle mode randomization when you play back a large number of MP3 tracks.</LI>
    <DIV id=Notes>
    <EM>Requirements:</EM>
    Microsoft Windows XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition (SE)
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    Creative Zen Nano Plus player
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    Press and hold the Play button while connecting your player to your computer's USB port.
    Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
    Release the Play button when the Find New Hardware dialog box appears on the computer screen.
    Follow the instructions on the screen to install recovery drivers for your player.
    Double-click the firmware upgrade file and follow the instructions on the screen.</LI>
    </LI>
    </TD></TR></TBODY></TABLE>

    I went ahead and updated it anyway. One little thing I noticed was now the volume only goes up to 25 like my Zen Touch instead of 40 or whatever that it did before. Same loudness, different numbers only. Other than that, I have not noticed anything different, but it seemed to work OK scrolling through a song with the old firmware. I did not, obviously, do a detailed comparison.

  • Creative Zen Nano Plus Firmware Problem, AGAIN! (PeeBee HEL

    Hi all,
    I am new here and have read all the posts and FAQ's but couldn't solve my problem. Actually there is a post http://forums.creative.com/creativel...d=68923#M07024 which tells exactly my problem. Have tried the solution but didn't solve it.
    So I am here asking again.
    I bought a zen nano plus GB and downloaded the latest firmware(ZenNanoPlus_PCFW_LF__0_03.exe) and the latest mass storage driver (MStorage_PCDRV_LB__07_00_250.exe). When I put the player in recovery mode as the firmware is detecting devices the player takes it self out of recovery mode and back in mass storage mode how do i stop it from down that?
    I am trying to update it because my player doesn't play wma files :angry:I have tried PeeBee's solution but it didn't work. I have taken the battery out, reconnected it and it is recognized in recovery mode. I run the firmware and the computer plays a sound, the icon of connection appears in the nano's lcd and it is out of recovery mode. Then firmware program tells me that the 'device state is not set' and after that the message 'put into recovery mode before updating firmware' Aaaaaarrrrrghhhh!
    I'm also running windows XP SP2
    Can anyone help me?
    Thank you in advance
    Marcelo Lopes
    Rio de Janeiro - Brazil

    Hello-
    I had a similar situation develop. Did your error message say, "Media state not initialized?" Here is what the creative support site says:
    If you receive a message "Media State is not initialized ..." while updating firmware for a MuVo or Zen Nano Plus player, it will be necessary to install the Player Recovery Device driver and then update the firmware.
    . Download the latest driver if you have not done so. You can download it from http://us.creative.com/support/downloads, and file name is MStorage_PCDRV_LB__07_00_250.exe.
    2. Install the latest driver by double clicking on the file name.
    3. Unplug the player from a computer if it is plugged.
    4. Remove the battery from the player (except Zen Zeeon which has a built-in battery).
    5. Press and hold the Play button while connecting the player to the USB port.
    6. Continue to hold the Play button for about 0 seconds after connecting your player is connected to the USB port.
    7. Keep on holding the Play button till Windows displays the Find New Hardware dialog box.
    8. If this is the first time a player is installed as Player Recovery Device, Windows will find a Player Recovery Device (or USB Device), and prompt you for drivers. Click on No, and select "Do not search. I will choose the driver to install". Windows will install the drivers automatically.
    9. Double click on the latest firmware upgrade file that you have downloaded previously, and follow the instructions on the screen.
    0. Format the player if you are prompted to do so.
    It is recommended that you stop your player properly before physically disconnect it from your PC.
    To stop your player in Windows XP, Windows 2000 or Windows ME
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    To stop your player in Windows 98SE
    Make sure that the icon below appears on the LCD screen again for at least fi've seconds before disconnecting your player.
    Now, I did all of the above and still got the error. What solved the problem finally was to connect (using the above method - remove the battery - hold the switch, etc) to a DIFFERENT USB port. Then all worked well, and the firmware transferred. Don't ask me how or why.
    Good luck.

  • Zen Nano Plus Installation Er

    Hi,Just bought a Zen Nano Plus player for my sons Christmas and have discovered that when I load the installation CD on my PC the following message appears:?The Windows operating system running on this computer is not supported by this product?I'm running Windows 98 SE on a Pentium 3 with 640MB of RAM and according to the minimum system requirements listed on the box this should be supported for the Nano plus. Any ideas?

    Creative have changed the specs and now say you need XP to run anything!?This thread outlined how to install the software on Win 98 so should work for you on Win 98 SE. PB

  • Zen nano plus & windows

    After inserting the CD I saw this message "The Windows operating system running on this computer is not supported by this product" What is wrong with my computer? Please... help!

    gruba wrote:
    After inserting the CD I saw this message "The Windows operating system running on this computer is not supported by this product" What is wrong with my computer? Please... help!
    It's getting harder to find devices that still work with old operating systems, but you could try installing this driver:
    Filename: MStorage_PCDRV_LB__07_00_250.exe
    This download contains an improved version of the drivers found on the Installation CDs for Creative MuVo?, MuVo USB2.0, MuVo TX FM, MuVo N200, MuVo V200, Zen? Neeon, Zen Nano Plus or Zen Nano players.
    Requirements:
    * Microsoft? Windows? XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition
    * Available USB port (version . or higher)
    * Creative MuVo, MuVo USB2.0, MuVo TX FM, MuVo N200, MuVo V200, Zen Nano, Zen Neeon or Zen Nano Plus player
    * To install the driver, do the following:
    . Download the MStorage_PCDRV_LB__07_00_250.exe file into your local hard disk.
    2. Connect the player to your computer.
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    Instead of using the Creative software on the CD, you could just use Windows Explorer to drag and drop you songs to your Nano Plus.

  • Zen Nano Plus stuck at USB 1.0 sp

    I've had my zen nano plus for sometime now and I just recently got a new PC with USB 2.0. The thing is that whenever I plug in the player into any of the USB ports, I keep getting the message "This device can work faster...". At first I only thought that maybe it was the motherboard or drivers. But when I plugged in my friends' MUVO 2.0, it didn't get that message. It worked at 2.0 speed. Also, whenever I plug the player in the PC in the office I get 2.0 speed. I've tried everything and I'm still stuck with .0 speed at home. Anyone else have this problem?

    If you do a search of the web you'll find lots of reports of problems with the SIS 700 chipset. It shows up on Device Manager as an Open Host Controller and so is only USB.. There are solutions out there but you'll have to look on the web for them. They've been talked about in here before so search the forum for SIS 700 and you should get some of the posts - look for one by myself as I remember posting a link to a useful website for this problem before.
    Lower down is a single Enhanced Host Controller entry - you need to connect your player so that it shows up under that entry. I bet your friend's player shows up there when connected.
    PB

  • Zen Nano Plus 1GB i/o device er

    Hello
    i have been using Zen nano plus gb for some time now. Today i plugged it in my pc and when i tried to acces it i got the following error message. "L:\ is not accessible. The request could not be permitted beacuse of an i/O device error.
    so i see my zen nano in my computer, but my zen nano exlorer dont regonize it and i cant acces my player and it gives me that error. How can i fix this?

    Hello!
    I had the same problem/error message with my son's 52 Mb Plus. In my case solution was firmware update. I downloaded from support latest firmware (ZENNanoPlus_PCFW_LF__3_03.exe), installed it and reformatted the player. If I had understood right, before firmware installation, also the Player Recovery Device was installed and run.
    Last April (04-20-2006) Buck posted in this forum a message with more precise instructions. You can also find instructions for updating firmware from Support KnowledgeBase (eg. Solution ID # 265 Updating firmware for MuVo or Zen Nano Plus).
    Hope this hel
    ps.

  • Fm radio problem and speakers zen nano plus..

    . Why does my zen nano plus automatically turns of when i use the fm radio even if it has full battery?
    2. Why does my zen nano plus automatically turns of when i connect pc speakers even if it has full battery?
    I NEED HELP!!!!!!!!!!!!!

    Try reloading the firmware for your Nano Plus - that sorts out most problems with these players. Go to Support, Downloads and choose MP3 Players, Zen, Nano Plus. Make sure you follow the instructions carefully.
    PB

  • Zen Nano Plus--Nothing happens when I try to rip from my cd player to the Zen Nano pl

    Please HELP!! I just bought my Zen Nano Plus last week(st mp3 player I ever owned). I've tried to rip cds from my stereo to the Nano but nothing happens. The encoding bar appears but shows no progress. Could I be plugging the cord in the wrong place? I plugged it in where you would normally plug in headphones into the stereo. Any suggestions?

    I did get the line in connector, however, the only place it fits into the stereo is where you would normally plug in the headphones and that's where I plugged it in. As I mentioned earlier, the status bar does not show any progress when I press the play button.

  • Zen Nano Plus 1gb turns off .

    Hi
    I've had my player since September 2005 and have NEVER had any trouble out of it until 2 days ago. The problem...When I am listening to a track and use the wheel to back it up and listen to it again or the track before it, the player shuts off. I've been reading the posts here and realize I probably need some new firmware but which one do I need. Also my daughter has a 52 mb player that started doing the same thing.
    thanks in advance
    August22

    August22,
    The new firmware for the Zen Nano Plus is available on the Downloads page, it was released on the 25th of August. It includes this fix:
    Resolves the issue of your player (battery level full) turning off, while playing a 28 kbps DRM-protected WMA file. </LI>
    Please note that (as it states in the details fiel) this firmware does remove your player's FM recording feature.
    Cat

  • Zen Nano Plus 1GB Accessor

    Hi there!
    I am considering purchasing the zen nano plus flash player. I've read the product's review at http://www.cnet.com.au/mp3players/mp...0063743,00.htm
    However in the review it's mentioned that this flash player comes with a belt clip, a case as well as an armband included in the package!
    Could any of you who have purchased the player please tell me if that's true, as there is no mention of that in the product description from Creative.
    Thanks,

    The Zen Nano Plus might come with a case/armband in the US, but in the UK it only comes with a neckband :angry:
    So after months of searching, I've finally found a silicon/rubber case with armband on ebay! Looks like a genuine US one (has the Creative logo on it) which is $9.99 (but they wont ship outside the US). BTW DONT buy the one for the MuVo TX listed in the UK Creative shop as it wont fit :angry:
    http://cgi.ebay.co.uk/ARMBAND-AND-CL...QQcmdZViewItemMessage Edited by pokem02 on 08-0-2006 03:32 AM

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