1st Gen iMac G5 doesn't turn on--after shutting down during sleep

So I bought an IMAC G5 17/1.6/256/80/COMBO when they first came out. Within the first year and a half I had to get two logic boards replaced. Fast foward to about 4 months after Applecare ran out and the machine began shutting down instead of going to sleep. Then, last week--nothing--wouldn't even turn on. So I unplugged it and plugged it back in and it started fine. Two days ago same thing only now it won't turn on at all. So I took off the cover, internal power button doesn't work--tried reseting SMU and still nothing. LED 2 doesn't come on at all, but LED 1 isn't constant, it flickers (don't know if that's normal). So I assume it's either logic board or power supply.
Now, I've read the Repair Extension program about this model, but unfortunately it only goes out three years (curious because that's how long my AppleCare lasted). And I found it odd that after getting it fixed twice it would still have these defective parts. So I called the support line trying to explain the situation. After being on hold for 20 min. the guy came back and said my warranty was up so I couldn't even talk to someone on the phone about the problem. I could get it fixed, but it was going to cost me.
Anyone have any advice? I was going to get another computer later this year (although will probably change my mind about getting another Mac after this experience), and I know fixing this one will be pretty expensive--something I can't afford right now. Does anyone know the rationale behind a) three year cutoff and b) Apple not informing owners that they'd better get it checked out before period runs out. And I guess as a last resort if it winds up being too expensive to fix, anyone know if people buy broken IMACs? Talk about frustration, I didn't even have to go through this type of nonsense when I used Windows.
Thanks for your help.

Welcome to Discussions - try calling Apple Customer Service 800-767-2775 and politely telling them your tale, then ask for a fix or a new computer.

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  • No video whatsover G5 1st gen iMac

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    Is it starting up, but with no video? Or is it not starting up? I'm not certain an iMacG5 will handle a SATA disk drive successfully. Another possibility is that whoever had it before saw it die, salvaged the HD and RAM, and junked it. Sometimes you get what you pay for! You could get an external case for a SATA Hard disk, and maybe find someplace that would take the RAM in trade for some that's right for a new Mac, and be ahead to just buy a new one. If you're like me, I HATE to see one bite the dust with no hope of resuscitation!

  • Choppy video playback on my 1st Gen iMac G5

    Everything from internet video to DVD playback on my 1st Gen iMac G5 is choppy and getting more so as time goes on. Can anyone tell me if this is a symptom of the defect that's covered under the extension plan or is this just some other problem?

    Check the version in the Application Folder!
    (I have had no problems at all after installing QT 7.5 on my G5 iMac in case you think it can't work at all.)
    It is possible that something in either your pre-existing setup or your method of installing updates, are the root causes of whatever problems you are having with QT 7.5 particularly with choppy playback. Out of date plug-ins and add-ons could also be playing a part. Some users have found choppy playback to be associated with improperly loaded plug-ins and add-ons from third party vendors as well as those included by Apple with prior versions of Quicktime.
    Third-party add-ons include DivX, Flip4Mac, or FLV components, while the included plug-ins are AppleIntermediateCodec.component, and AppleMPEG2Codec.component. The files for these are located in the root library, therefore a faulty component will load improperly for all users, resulting in choppy playback even when a user creates a new account. Some may need updating or just reinstalling to work with QT 7.5.
    You should therefore:
    Remove and re-add all quicktime components and plug-ins.
    Navigate to /Library/QuickTime/
    Move all plug-in ".component" files from the folder (to the Desktop, for instance)
    Launch QuickTime and quit it again
    Place the ".component" files back in the QuickTime library folder
    Launch QuickTime again, and the choppiness should be better.
    A few more things to try but in each case first close all applications and repair permissions.
    1 Try opening then closing GarageBand, or launching then quitting the "Audio MIDI Setup" application located in Applications/Utilities. Failing that, go back to Audio MIDI Setup, and under the Audio Devices tab, make sure the Audio Output Format is 44100.0 2ch-16bit.
    Restart your Mac.
    2 Go to the Library on your main hard disk and find the Internet Plug-Ins folder. Try removing the following files:
    QuickTime plugin.plugin
    Quicktime plugin.webplugin
    Restart your Mac.
    Re-install the Quicktime 7.5 update
    Go to Home/Library/Receipts and delete the file Quicktime 7.5 pkg.
    Download from the Download page on the Apple site the correct version of Quicktime 7.5 for your Mac.
    Install it and restart your Mac. Repair permissions.
    3 If still no luck, it is time to look carefully at your plug-ins and add-ons. The safest way is to download and re-install all of them. The ones you need in order to see and hear virtually everything the web has to offer are:
    RealPlayer 11 (which is no longer in beta) for Mac from:
    http://www.versiontracker.com/dyn/moreinfo/macosx/15540
    Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
    Perian from http://perian.org/
    You should read this support page http://perian.org/#support in case you need to delete older codecs.
    Adobe FlashPlayer should first be uninstalled using the appropriate uninstaller available here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2 and then the latest version obtained from here: http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash and installed.
    (You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.)
    You should also ensure that you have downloaded and installed all the correct version for your Mac of all recent Security Updates.
    (N.B. Security Updates require both a restart and a permission repair.)
    In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/
    Now go to Safari Preferences/Security, and tick the boxes under Web Content (all 4 of them) to enable Java.
    Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz, and that you have selected 'Built in Audio'.
    Important: Now repair permissions and restart.
    There is an additional 'fix' you could try if you are having problems with Flash and Quicktime, depending on which type of Mac you have:
    On Intel Macs, make sure that you are not running Safari in Rosetta. You can check this, and change it, in the Get Info window.
    On PPC Macs, go to the Hard Disk/Library/Internet Plug-Ins folder, and drag the file 'QuickTime Plugin.webplugin' to the desktop. Quit and restart Safari. If things have improved you can trash that file. If they haven't put it back, as the lack of this plug-in can cause QT content in some widgets to cease functioning.
    If none of the foregoing worked, then you should consider and archive and install before repeating all of the above.

  • 1st gen imac g5 graphics problems

    Hi-
    I have a first gen 1.8ghz 20" imac g5. About a year and a half ago, the mother board was replaced because of the exploding resistors. Recently, the screen has started intermittently getting pixelly in spots (like it did pre-mo-bo replacement) and then freezing (which is new). It happens every day or two, or sometimes within 10 minutes of booting. It seems to happen more quickly when Safari is up strangely enough...
    I took it to the apple store this weekend and the genius there said that the resistors were not exploding and that the mother board looked good. I haven't seen any drivers for the graphics card available. Wondering if anyone else has had this experience and if there is anything that can be done. A shame to have to do away with this thing...

    HI,
    I too have a 1st gen iMac G5 20". It too recently started showing artifacts on the screen. For example when moving a window parts of the screen would get messed up. The problem became worse to the point where it would get stuck on a blue screen during boot (mouse and pointer still working). I took the cover off and saw three leaking capacitors on the mother board. They were in the group of 5 near the middle bottom of the board. I had them replaced, but unfortunately, this did not fix the problem or improve it in anyway. At the moment I have no idea what the problem is. Is this in anyway similar to your problem?

  • 1st Gen Imac G5 Question

    I own a 1st Gen Imac G5. I just recently purchased the Apple VGA Display Adapter hoping I would be able to use an external monitor as an extention of my desktop... after looking through the system preferences I realized there was no such option. I thought it might have had something to do with the OS version I was using so I upgraded to Leopord thinking it would solve my problem... it did not. Is there any sort of Patch or possible solution that could solve my problem?
    Nick

    Welcome to Discussions, Nick - as far as I know, you can only mirror to another display.

  • I am suddenly having a problem with my iMac - when I try to restart or shut down, it hangs on a gray screen, and I have to hard reset to turn it off.  How do I fix this?

    I am suddenly having a problem with my iMac - when I try to restart or shut down, it hangs on a gray screen, and I have to hard reset to turn it off.  How do I fix this?

     
    http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup 

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