1st Gen iPod Nano Recall Program...

I brought my 1st Generation iPhone Nano Decemeber 2005. According to what I have read, they are recalling iPod Nanos brought on this date. However, when I've typed in my serial number online, it says my iPod isn't in the program. I don't understand why not. And yes I have entered the correct serial number. Is there another way to find out if my iPod is in the program, I am sure it is. I know I brought it Christmas 2005 because I got it engraved on the back. Thanks for your help.
Steph J.

Hello,
I have the same probleme but I think it's a Apple problem this WE they made a server maintenance. I tried last week a SN# everything was ok (i didn't launched the procedure) but today the number don't work... I tried several other SN# and always the same issue "ipod isn't in the program".
I hope Apple will solve this problem.
Vincent

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Are AASPs allowed to charge customers that will qualify for the 1st Gen iPod nano recall?

Are AASPs allowed to charge customers that will qualify for the 1st Gen iPod nano recall? There are no Apple stores in the Philippines, only AASPs. Early reports from customers claim that one of the AASPs is charging a 10% discounted price for the replacement. We need clarification from Apple if the AASPs are allowed to do this since this seems counter to what the replacement program is supposed to do. I will not name the AASP for now until I personally confirm the reports.

There are no Apple stores in my country either, i went yesterday to one of those AASP but they didnt charge me or said anything about a price, just checked the screen, wheel and frame i guess to see if there was anything broken because they didnt turn it on. Confirmed the serial number, gave me a receipt and told me to come back in six weeks with the receipt to get my ipod back. I dont think they are supposed to charge you

My country is not listed in 1st generation iPod Nano replacement program

Hello;
When I first heard about the replacement program, there were no Apple stores in Turkey. So I couldn't get my replacement. Now we do have an Apple Store in İstanbul. Last week I went there with my 1st gen iPod nano and explained them the issue, showedthe e-mail apple has sent to me few years ago about the replacement program and asked if I can get a replacement here. They said they have no information on such issue. Turkey is also not listed on the online. What should I do to have my replecement?

Rkid001 wrote:
I called AppleCare and they weren't much help.
Instead of calling Apple Care, call Apple Customer Relations (1-800) 275-2273. Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.

HT1386 I just reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. Help!

reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano

Having problems syncing 1st gen Ipod nano.

I have a 1st gen Ipod nano (i'm pretty sure it's a 1st gen) that I gave to my mother because I got an Ipod touch. She has her own Itunes accout on her own computer and is trying to connect my old Ipod to her computer/itunes so she can use it and download her music. The problem is the sync function is not working. It will not highlight and stays grey and unable to sync. So can anyone help? I thought I was being nice giving her my Ipod nano for her to use but it's no good is she's stuck with my music and can't put her own on.

Your mother will have to restore (wipe it out) the iPod Nano. After doing that, she will be able to sync her own music.
james s.fromscottsdale wrote:
I have a 1st gen Ipod nano (i'm pretty sure it's a 1st gen)
iPod Manuals
iPod Models

1st Gen Ipod Nano - Shuffle Songs Issue

Everyday I take my 1st gen ipod nano with me for a walk and just select shuffle songs. My walk takes about an hour, but my nano in shuffle mode seems to play alot of the same songs over and over everyday in shuffle mode. I have almost 800 songs on the nano. Is there someway of getting my nano to shuffle up the songs a little better so that I'm not hearing the same songs over and over?

I am having the exact same issue with my iPod, 5th generation. I would like to know if there is a way to change the setup so it will shuffle it better.

Do I get a 1st gen ipod nano back when I send for a replacement?

Do I get a 1st gen ipod nano back when I send for a replacement? I have a black 2GB that I got from my grandfather for Christmas years ago. I want the same one(1st gen black 2GB) sent back. I didn't realize I had to send my original back until I was finished. I don't want a 6th gen, I have one already.

That's not good. I just sent mine back a few days ago. Great I want my 1st gen Nano back. I don't want a 6th gen, already have one. And that 1st gen was special. I thought I was getting a replacement. They better be willing to send back my 1st gen if I can't get a replacement 1st gen nano back.

Where can i buy a 1st gen ipod nano

hi
i rencently lost my 1st gen ipod nano and i loved it so i really want the same 1st gen ipod not the 2nd gen so do you know any websites that sell them

You can buy them refurbished in the Apple Online Store.
Click the 'Apple Certified (iPod)' button on this page:
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=14F BC7C5&nclm=CertifiedMac

IPod nano 1st refused iPod nano Replacement Program because not boot to normal screen.

I am not strong in english.
I have iPod nano 1st and problem with battery broken. batterry in iPod make my iPod cover glass broken.
I claim to icare in chiang mai (Authorized Service Provider in Chiang Mai Thailand) but refuse because iPod can't boot to normal screen.
iPod nano Replacement Program must boot normaly.
I try to call 001800 4412904 (apple support) can't call no signal everytime,

Thanks!

MY 1st GEN IPOD NANO WON'T TURN OFF IT IS DRIVING ME CRAZY

It just seems to have a problem recognizing when i'm pushing the play/pause button or if I'm trying to shut it off. It has had water damage is their any way to make it shut off. PLEASE.

Hi, i had the same problem with my 1st gen 4GB nano. I solved it by chosing not to visualize the clock on the ipod display. you can change this option from the ipod prefernces. Apparently visualizing the clock on the display triggers some kind of bug.... Don't ask me why or how, but it worked! good luck:)

Syncing and Charging Problem with 1st gen iPod nano

I purchased a 1st generation iPod nano via eBay about 3 months ago and have developed an interesting syncing and charging problem. When I plug the nano to my iMac, frequently neither the computer nor iTunes will recognize it. I have done "the five R's" with occasional success. I've tried jiggling the cable in the computer port and sometimes it works in getting iTunes to recognize the nano, sometimes it doesn't. Even when I am able to get iTunes to recognize the nano, I have frequently found that the nano hasn't charged up at all. In fact, a couple of times I found it almost totally drained of power after having been connected to my computer. Yes, I have the most recent version of iTunes installed on my iMac and my iMac, by the way, is relatively new - having been purchased in May of this year. What is interesting is that I've taken my nano to work and it has absolutely no problem charging up on my Dell (yuk!). For the record, I do not have iTunes installed on my work computer and I am not allowed to add any apps to my work computer without the consent of my supervisor. The chances of getting iTunes installed on my Dell at work are pretty much nil. Any suggestions on how I can fix the problem?

I bought a new USB dock connector and hoped, with fingers and toes crossed, that something positive would happen. Sure enough, I was able to sync and recharge my old iPod nano. I guess the original USB dock cable is on its last legs. Not totally broken, but no longer reliable. I consider my problem solved! My thanks to everyone who took the time to read and try to solve my iPod problem. I greatly appreciate it!

What Happened with the 1st Gen iPod Nano Settlement

Whatever happened with the 1st generation iPod Nano settlement? Was it a scam? I signed up online a long time ago but never heard back.
Sorry if this is the wrong forum for this question. But, I haven't been able to get an answer anywhere else.
Thanks!

I didn't sign up for it, but my understanding was it had not yet been finalized.
Message was edited by: deggie

IPod Nano Recall program

I put in a requst for a iPod 1st gen Nano recall back on October 24 2012. It is now January 02, 2013. Where is my empty box at to ship my iPod nano off? On the Repair Status page it still shows service requested. Anyone else having this problem?

Call AppleCare and ask them.

1st Gen iPod Nano Will Only Let Me Add One Song At A Time!

Hi. I've got a 1st Gen Nano that has worked fine until recently. Last night, I decided that I wanted to reorganize my library and cleared all the songs off my iPod. I normally maintain my library manually, and have more songs than I do space (I have 4GB), so I wanted to pick and choose the songs I put back on.
I highlighted multiple songs and dragged them over to my iPod, but after three or four, they suddenly stopped transferring. I tried this over and over but the same thing kept happening. Then I tried to automatically sync it just to see what happened and, again, after just a few songs, it simply stopped. (Note that it never froze up or anything.) I shut down, rebooted my laptop and tried yet again -- same thing. I even restored my iPod to factory settings and THAT didn't help.
Apparently, I can only add songs one at a time now -- and I don't get why. I'm wondering if it could be the USB cord? I feel like that could be the issue, yet I wonder if a damaged USB cord would allow any transfers at all...
Any ideas? Thanks in advance...
-Heather

Welcome to Apple Discussions!
Try a reset...
http://docs.info.apple.com/article.html?artnum=61705
Also, does it work right in iTunes? Are all the songs checked?
Merry Christmas
btabz

1st gen ipod nano with a frozen screen no longer recognized by computer

I have an ipod nano (1st gen) with a frozen screen that is no longer recognized by any computer. I had just barely downloaded a new audio book onto it before ejecting from itunes and trying to play it when it froze. Since then I have tried updating my itunes, plugging it into a second computer, and turning it off by holding the pause button, but nothing seems to work. Suggestions? Or, has it just reached the end of its lifespan?

Hi caitt,
I don't know if "what Apple said to do" means that you tried the 5 R's, but that's a good start:
The 5 R's
From there, try this:
iPod missing in "My Computer" or in iTunes on Windows
And this...
iPod won't turn on
Good luck,
maz

1st Gen iPod Nano Recall Program...

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