1st gen ipod nano with a frozen screen no longer recognized by computer

I have an ipod nano (1st gen) with a frozen screen that is no longer recognized by any computer. I had just barely downloaded a new audio book onto it before ejecting from itunes and trying to play it when it froze. Since then I have tried updating my itunes, plugging it into a second computer, and turning it off by holding the pause button, but nothing seems to work. Suggestions? Or, has it just reached the end of its lifespan?

Hi caitt,
I don't know if "what Apple said to do" means that you tried the 5 R's, but that's a good start:
The 5 R's
From there, try this:
iPod missing in "My Computer" or in iTunes on Windows
And this...
iPod won't turn on
Good luck,
maz

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I've stopped and started the service, and also have performed cold reboots.
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See:
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There are no Apple stores in my country either, i went yesterday to one of those AASP but they didnt charge me or said anything about a price, just checked the screen, wheel and frame i guess to see if there was anything broken because they didnt turn it on. Confirmed the serial number, gave me a receipt and told me to come back in six weeks with the receipt to get my ipod back. I dont think they are supposed to charge you

Having problems syncing 1st gen Ipod nano.

I have a 1st gen Ipod nano (i'm pretty sure it's a 1st gen) that I gave to my mother because I got an Ipod touch. She has her own Itunes accout on her own computer and is trying to connect my old Ipod to her computer/itunes so she can use it and download her music. The problem is the sync function is not working. It will not highlight and stays grey and unable to sync. So can anyone help? I thought I was being nice giving her my Ipod nano for her to use but it's no good is she's stuck with my music and can't put her own on.

Your mother will have to restore (wipe it out) the iPod Nano. After doing that, she will be able to sync her own music.
james s.fromscottsdale wrote:
I have a 1st gen Ipod nano (i'm pretty sure it's a 1st gen)
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http://support.apple.com/kb/TS3218
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Message was edited by: deggie

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Hi, i had the same problem with my 1st gen 4GB nano. I solved it by chosing not to visualize the clock on the ipod display. you can change this option from the ipod prefernces. Apparently visualizing the clock on the display triggers some kind of bug.... Don't ask me why or how, but it worked! good luck:)

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1st gen ipod nano with a frozen screen no longer recognized by computer

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