1st Gen shuffle...can't hear anything...could the ear jack go bad??
On my husbands shuffle you can't hear anything..can the ear jack go bad? you can charge it, see the playlist on computer etc, but can't hear a thing.
Any help appreciated.
-Shananapa
Have you tested the earphones on some other device/ Have you tried other earphones on the shuffle?
Yes, the earphone jack CAN go bad...
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ThanksI've already tried hard reset....
Nothing changed.
I've just made backup, now I just have to click the "restore" button?
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Hello Nuzkhan,
The following article provides some useful troubleshooting steps that can help get your iPhone's receiver working again.
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On my iPhone 4 I can play music through the speaker or headphones, but I can not get audio in phone mode! I can hear anything through the ear piece or via a headphone. Nor can people hear me when I call. I must be doing something wrong, but what?
Hello Angela,
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Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
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If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, followthese troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
You can find the full article here:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have iTunes 7.0.2 and Mac OS X 10.4.8. My (1st-gen) shuffle is recognized and syncs older or non-DRM songs just fine, but won't sync some newer songs purchased through the iTunes Music Store. I get a message telling my to perform an update from the Summary tab.
Unfortunately, the Update and Restore buttons on the summary tab are disabled, so I can't use them. Nor can I use the iPod Updater 2.0.1 -- it never recognizes the iPod. The iPod Updater 2006-06-28 *does* recognize the iPod, but fails to recognize a software version. Likewise, the summary tab in iTunes says "n/a" for both Software Version and Serial Number. (I've tried "updating" using the 06-28 version; it tries, but gives me an error.)
How can I update this thing? I'd like to have my newer music on my iPod.I downloaded and tried the Shuffle Reset Utility, but it couldn't restore the shuffle. I received an error message saying "No Firmware."
However, I went to my wife's Windows computer, downloaded the Shuffle reset utility, and it worked fine, there. In fact, the Shuffle worked flawlessly with Windows (I was able to sync it with my wife's iTunes library, etc).
I thought -- great, back in business! However, when I returned to the Mac and tried to sync with my own music library, I have the same problems; the Shuffle's version, serial number, et cetera isn't recognized, I can't sync newer songs, et cetera.
Obviously, the Shuffle isn't the problem. Also, the Shuffle worked fine with my Mac before the latest iTunes update; I'm beginning to think it's a Mac software issue with the update. The other possibility is a connection issue, but I've tried all the direct USB ports on the computer, and also a powered hub (also, the fact that the Shuffle worked fine, before, makes me think that the connection probably isn't the issue).
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1st Gen Shuffle not recognized by Windows XP Pro
I cannot get my 1st gen shuffle to be seen by Windows XP Pro. We have all the updates, the latest version of iTunes. The Shuffle plays, it connects to another computer running Windows XP. I see several messages here that point to different articles. The only thing we haven't done is edit the registry.
Have you tried going through the steps here: http://docs.info.apple.com/article.html?artnum=305136
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also when i registered the new shuffle the serial code wasnt accepted, so i had to use the MP code on the box, then it shows me the serial number, which is the exact number i entered.
my question is: can you run two shuffles on one computer, on one itunes, and just have the program recognize the two different shuffles? how? PLEASE HELP ME!!!!!For running Multiple iPods please look to this article.
http://docs.info.apple.com/article.html?artnum=300432
As For trying to install the CD to the Shuffle, Make sure that you are running the latest version of Itunes.
1. Click Help in iTunes
2. Click About Itunes
The Version number will be the first thing you see scrolling up the page. if you are not Running 7.0.2 then Download latest software and try to sync ipod once again.
http://www.apple.com/itunes/download
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