1st gen shuffle not recognized by windows or itunes

When i plug my shuffle into the USB port, it is not detected by iTunes or Windows. It still gets charged but I cannot access it to change the playlist.

i plugged it in, pushed play and took it off the off mode, and my mac still wont recognize it....help please????
EDIT: under iPod Shuffle Reset Utility it wont let me push restore cause its not recognizable
Message was edited by: miguellovesjesus

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1st Gen Shuffle not recognized by Windows XP Pro

I cannot get my 1st gen shuffle to be seen by Windows XP Pro. We have all the updates, the latest version of iTunes. The Shuffle plays, it connects to another computer running Windows XP. I see several messages here that point to different articles. The only thing we haven't done is edit the registry.

Have you tried going through the steps here: http://docs.info.apple.com/article.html?artnum=305136
If that doesn't work, sometimes other USB devices plugged in can cause this. You may want to try removing any other USB devices plugged into the CPU (other than the keyboard and mouse).
Also, what version of iTunes are you running? Check that by going along the top of iTunes and choosing Help>About iTunes.

1st gen shuffle not recognized by windows, itunes, or reset utility

Have had shuffle for just over a year (figures). Ran out of charge, tried to charge it, but computer didn't recognize. Have tried to reset and recharge. No lights come on when attached to computer. When I try to play it, green light comes on momentarily and I can hear music, but then it dies in about a minute. Can't restore because itunes won't recognize it. Finally downloaded shuffle reset utility, but that doesn't recognize it either. Is it dead? Should I toss it? I'm almost more ****** that I've spent a lot of time trying to diagnose it than I am that it stopped working. See lots of references to this topic, but can't get a definitive answer.
Dell Dimension 8100 Windows XP

Try this, it worked for me.
http://docs.info.apple.com/article.html?artnum=305136

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

IPod Touch 1st gen suddenly not recognized in Windows

I have Windows Vista, and the 1st gen ipod touch. It was syncing last night but this morning I plug it in, and it doesn't sync. I get an error message from Windows saying it couldn't recognize the device, and to reconnect it. I un-plug then re-plug it back in, but I get the same error...oddly enough my iPod is not showing any error messages on its screen at all. I read the troubleshooting article and preformed the steps, with no help.

I'm trying two things, since we discovered a major part of the problem was my connector. I switched cables with my sister and her computer immediately synced my iPod.I bought a new cable ut now back home, my iPod doesn't do anything. It just charges, doesn't show up anywhere, no 'new hardware' notification shows up. So I will try uninstalling everything, just what about if I have Quicktime Pro? Will I have to re-enter my registration code into it again?

1st gen shuffle not recognized

I have a 1st generation shuffle that my mac won't recognize. The problem occurred shortly after I upgraded to itunes 7 yesterday.
Its not recognized by the iPod shuffle Reset Utility. It doesn't seem to be recognized by any of the usb ports on computer/keyboard.
Restarting the computer doesn't help. Warranty has expired and the battery is dying. I hope its not on its way to being terminally DEAD. Suggestions?
G4 Mac OS X (10.4.8)

I have a 1st generation shuffle that my mac won't
recognize. The problem occurred shortly after I
upgraded to itunes 7 yesterday.
Its not recognized by the iPod shuffle Reset
Utility. It doesn't seem to be recognized by any of
the usb ports on computer/keyboard.
Restarting the computer doesn't help. Warranty has
expired and the battery is dying. I hope its not on
its way to being terminally DEAD.
Suggestions?
IF it doesn't charge on YOUR computer, try another one. That's the only way to find out if it's REALLY D E A D.

IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?

Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
I am not happy with this upgrade issue at all. I expect much better from Apple.
Steps Already Taken:
1. Reset iPod.
2. Set Terminal Services to "Manual" and restarted my laptop PC.
3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!

qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.

Brand new Shuffle - not recognized in Windows or iTunes

I just got an iPod Shuffle 1Gb for Christmas (today). Followed all the instructions installing software, etc. Plug in the iPod - the light on the front flashes orange. Does not show up in My Computer, Device Manager or iTunes.
Uninstalled iPod and iTunes software, rebooted, installed latest iPod and iTunes software downloaded from website. iPod still not recognized and still flashes orange when plugged in to a USB port. Tried several different USB ports - no change.
Rebooted again (more than once).
iPod is fully charged.
iPod has been reset.
I can't restore it, because even the iPod software doesn't recognize it.
My USB ports are fine - digital camera and external USB hard drive still work when plugged in to the various ports. Unplugged all other USB devices and iPod still wasn't recognized.
All my friends love their iPods. This is my first one. I have to say... I'm not impressed.
As I said, this was a gift, so I don't have a receipt for it, and there isn't an Apple store near me. And I think having to pay $30 to send it back to Apple so they'll replace it with a "new, used or refurbished" iPod is bullsh*t.

I had the same problem today.
What I found is that during the install routine, the Shuffle was not formatted. I went through Windows Explorer (right click on "Start" and choose "explore"). My computer found the shuffle as a removable media, but when I tried accessing it (clicking on the drive while in explorer), I got a message saying that it wasn't formatted. So, I said yes to the prompt to format it and as soon as it did, iTunes saw it and started the rest of the install routine. I had to restart and replug in the device, and it seems to be working great.
I don't know if this will help you out, but it is worth a try.
Merry Christmas
Shuffle Windows XP Pro
Windows XP Pro

How to reformat Ipod Nano 5th gen when not recognized by Windows or iTunes?

I've done all the steps on the site to correct this problem up until the reformatiing part except I tried to update the driver software but Windows says that it encounters an error when trying to install the new software.
So after going through the steps I noticed that the iPod I just bought was formatted for Mac. It says that in order for me to reformat, I have to restore my iPod in iTunes but since it isn't recognized my my computer or iTunes, I can't do it.
Suggestions anyone?

Hello there, HateKnuckle.
The following Knowledge Base article offers a pretty thorough step-by-step for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Replacement Shuffle Still Not Recognized In Windows Or iTunes

Hello everyone,
I was having the orange/green light issue and my 512MB shuffle was not recognized in Windows or iTunes 7.0.1. I contacted Apple and they replaced my shuffle - after I attempted all documented fixes and running the Shuffle Reset Utility.
I plugged the replacement in and received the message "xxx iPod shuffle cannot be updated. The required disk cannot be found." I found an article on how to remove some temp and application files. I did that and also ran "checkdisk" on my laptop and that error went away. The problem is now the shuffle is not recognized in iTunes or Windows once again. The shuffle did come up for less than 10 seconds as the "F" drive and then disappeared and could not be relocated.
Here is the real rub for me - I plugged the shuffle into my wife's laptop running iTunes 7.0.1 and it works just fine!! Since my laptop is my primary - this is still a major issue for me.
Does anyone have a fix for this? This has to be a Windows disk or driver issue.
Does anyone have a fix for this type of issue? It is obviously a Windows disk or driver issue.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Then try with the iPod in forced disk mode.
Putting iPod into disk mode.
Still no joy, see these.
iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod</font color</a>.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.

Device not recognized by Windows or iTunes - Blinking green light

When I try to connect my iPod shuffle to my computer (Windows XP), it's not recognized by Windows or iTunes. (i.e. device does not appear in Windows explorer or iTunes) While in the USB port, the Shuffle's green light blinks incessantly. My wife uses an iPod on this machine (under separate user name) and has no problems.
I've tried updating software (iTunes, iPod), restarting my computer and resetting the iPod to no avail. My machine is not on a network. The USB port(s) work fine as I can use my memory stick (no USB cable) with no problems. I've tried connecting my Shuffle under my user name as well as my wife's. Same problem.
Also, I had my Shuffle setup on an old computer (PC, Windows 2000) and it still works fine plugging into that. (I'm getting rid of it soon, hence why I'm discovering these new problems).
Please advise. Since my Shuffle is over a year old, I am not eligible for online chat or phone support without paying for an Apple Support agreement.
I know there's another thread with the same issue that was not resolved on the discussion board.
Thanks to anyone who can help.

Recently I used my ipod at work all night, just like normal. After work on the way home, like normal, I plugged it into my aux port on my car's head unit, and plugged it into power. 10 minutes later, in the middle of going over Ortgea Highway(hiway 74 between Orange and Riverside Counties), it just suddenly stopped working. When I plug it into any of my computers at home, nothing happens, it is not recognized or seen. When I plug it into power, it displays either a "sad ipod icon" or a battery with exclamation mark(!) icon. I have brand new power adapters both for the car and home, plus brand new usb cables, thinking that would help. It hasn't and now, since I opened those packages, I am out that $$ and ******. Since I received this unit as payment for electrical services rendered, I have no idea how old it is. Does anyone have any ideas? ([email protected])

Ipon not recognized in windows or itunes

my ipod is not recognized in windows or itunes, but i have a shuffle that is able to be recognized. when i connect my classic to the computer it starts charging but that is it. i know there is a 5r repair but i have yet to do it bc if i have to reinstall itunes i am worried about my music and whether or not i will have to re-add all my music again manually. i have several thousand songs that i have all the artwork for and all song info poosible and it would just take forever. any help would be great. thanks.

I had the same problem just after downloading latest version of itunes. 5 r's didnt work. Device was recognized on my daughters's computer. I also got windows error saying new hardware would not work properly. I eventually got advice to update the ipod driver by going through start menu and'Control panel' (with a right) click and finding "ipod" under device manager. Right click on that and select update. Once it was done my ipod was recognized by both itunes and computer. Now seems to be working fine and no loss of library/music. Hope this may be of some use

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2

1st Gen Shuffle not rec'd by Windows/Itunes/Laptop

I've had my 512 1st gen shuffle for approx. 1 year.
The battery died so I plugged the shuffle into my CPU's (Windows XP Home SP2, DFI Lanparty Motherboard, AMD 3000 Processor yadda yadda yadda)
USB port and there was no response. I tried multiple ports, restarted computer, installed latest and greatest Itunes.
I tried my flashdrive on my desktop, it works fine.
So then I tried my Ipod on my laptop (which does not have itunes, windows xp home, old pos) and the laptop did NOT recognize the ipod.
However the ipod, although nearing battery death, still works, plays music, skips songs, it just refuses to play nice with my computers.
Any ideas?
Thank you,
~Mike
1st Gen Shuffle Windows XP

I have a similar issue..
The iPod name has changed to iPod, the serial number doesn't appear to be right. The version of the software is correct at 1.1.5 and the capacity of the player is now n/a
Both have been operating flawlessly one with windows and one with Mac for almost two years. I see that there are quite a few restore issues being raised on the forum at the minute... does anyone know if this is an issue related to the latest version of software or is it just something that I have been unaware of?
I'm scared to plug my second shuffle in just in case it turns into a non-functional piece of white plastic too..

1st Gen iTouch not recognized by iTunes on Laptop

I have a 1st Gen iTouch that I cannot seem to get iTunes to recognize.
About a week ago I re-named it in iTunes, cleaned it up, and performed a sync.
Used it until the battery was low, and re-charged using my wall charger. Now, when I connect to the laptop, is is not recognized at all...
I have tried the following to no avail:
Re-install iTunes
Stop/Start the Apple Mobile Device
Try a different USB cable
Re-boot the laptop with USB devices not plugged in
Force the iTouch into recovery mode (http://support.apple.com/kb/HT1808)
Try to connect using a different laptop
It still charges when connected to my wall charger. I have a 2nd gen iTouch that connects just fine (charges & connects to iTunes). I don't what the problem could be?! This iTouch is 1.5 years old and work great apart from this issue. Can anyone help?

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

1st gen shuffle not recognized by windows or itunes

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