1st Gen Touch has a pic if usb cable going to a 0itunes logo. It's in recovery mode but keep getting "I Pod" could not be restored. Unknown Error occurred (1). Updated Windows
Entered wrong password to many times, When i started tonight and after i charged my I Pod, It said "Device Disabled" for 6,688,000 mins. in instructions for Recovery. After Updating Windows & iTunes every time i try to Restore i Pod I get "iPod could not be restored. An unknown error occurred(1)." Tried everything it suggests when I click on "More Information" don't know what else to do...PLEASE SOMEONE HELP THE NOOB
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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a message comes up when i plug in my iPod shuffle (version 1.0.2) and when i click to restore and update message comes up saying iPod could not be restored unknown error occurred (1430)
The linked article
http://support.apple.com/kb/TS1372
has some suggestions. Did you try doing those things? -
Attempting iOS 3.2.1 update, iPad could not be restored, unknown error 1014
Tried to update my iPad wifi+3G tonight. Got error message in iTunes:
The iPad "iPad" could not be restored. An unknown error occurred (1014).
I'm stuck now and can't use my iPad because the iPad goes to recovery mode, and when I try again, the same thing happens. Have tried about 6 times. One time, tried and I believe succeeded in getting into DFU mode - dark screen on iPad while iTunes said it had found a device in recovery mode - but that restore ended up the same way.
No iPad now. Bummed. Is this hardware? I hope not. Please help if you know anything about this. I can find very little about this error.I am still unable to restore my iPad, and it is therefore still not usable.
Here is the loop I have been going around - NOTE - this is not a recipe for success here - I'm just describing what I'm seeing and doing detail, in the hopes there will be an additional clue here in how to fix things:
1) Select files in ~/Library/iTunes/iPad Software Updates/ and drag to trash (there is a single ipsw file). (Note, I also trashed my iPhone Software Update file from last night, on the thought there might be a cross-up somewhere - made no difference).
2) With iPad plugged in, showing "iTunes has detected an iPad in recovery mode" on Mac, and showing Recovery Mode graphic on iPad (USB cable -> iTunes), get iPad into DFU mode as follows:
Hold down iPad Power and Home buttons until iPad disappears from iTunes screen.
Release iPad Power but continue to hold Home until "iTunes has detected an iPad in recovery mode" on Mac, but now with a dark screen on iPad (no USB cable -> iTunes graphic on iPad)
3) Click Restore in iTunes, then click Restore and Update in the Are you sure… dialog in iTunes, then click Next, then click Agree in iTunes. iTunes shows Downloading 1 item, iPad Software Update (7 minutes remaining).
Note: iPad screen still dark all this time
After the download completes, there is a bunch of activity in iTunes, with messages like (probably didn't capture all these messages):
extracting software
verifying ipad restore with apple
preparing ipad
waiting for ipad
preparing ipad software
Eventually a long progress bar shows up on iPad
The progress bar starts to move with messages like this in iTunes (pretty sure I did not capture all the messages here):
Restoring iPad Software
Verifying iPad Software
Verifying iPad Restore
Finally, the iTunes dialog end up like this:
iPad:
Restoring iPad firmware…
and the progress bar on the iPad gets very near the end, but not quite. It sits there for maybe a couple of minutes.
Then, in iTunes, this dialog appears:
The iPad "iPad" could not be restored. An unknown error occurred (1014).
and on the iPad, the recovery mode dialog appears (USB cable -> iTunes graphic).
I've been around this loop a number of times now.
Not sure where to look for error messages in any log files on my mac.
Any other ideas?
Thanks for reading. Sad I don't have an iPad anymore... -
TS3694 First attempt to update failed! ipad could not be restored, 'unknown error 11'
This is my 1st attempt to update my 1st gen ipad- 'unknown error msg 11- ipad could not be restored " I dont think this is a computer issue- my PC is 6 months old and has newest version of itunes; ( just installed yesterday). It is lightening fast and I have administrator access, etc. The update appeared to be running fine, going through all the steps, etc, then failed. HELP! Need ipad for my job! Thanks for any help.
This is my 1st attempt to update my 1st gen ipad- 'unknown error msg 11- ipad could not be restored " I dont think this is a computer issue- my PC is 6 months old and has newest version of itunes; ( just installed yesterday). It is lightening fast and I have administrator access, etc. The update appeared to be running fine, going through all the steps, etc, then failed. HELP! Need ipad for my job! Thanks for any help.
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HT201210 the ipad could not be restored, unknown error (40) - has anyone found a solution to this?
greetings.
I just tried to restore my first generation iPad and got the following message:
The iPad could not be restored. Unknown error (40).
has anyone else had this and found a wasy to bring the iPad back to life?
I have tried all the trouble shooting ideas that iTunes led me to... very sad...
many thanks,
Shannan.Try and force your iPad into Recovery Mode
1. Turn off iPad
2. Connect USB cable to computer only
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times. -
my ipad 2 is in recovery mode when i plug it into itunes and my comuter to restore it itunes stops working and the window close, what should i do i really need my ipad if anyone knows how to fix it i would really apreciate the help.
I assume that you mean that the iTunes window closes. Quit iTunes, reboot your PC and try again. The iTunes software might be corrupt and it may require reinstalling iTunes on your computer.
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windows vista home premium service pack 2。error measage __（the windows installer service could not be accessed.this can occur if the windows installer is not correctly installed .contact your support personnel for assistance ）no error nurber
Hi Abdallah,
According to your description, could you please post the summary and detail logs for further analysis? By default, the logs can be found in: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log.
Usually, the error occurs when the Windows Installer Service is not running or the Windows Installer registry settings are corrupted. I recommend you reset the Windows Installer Service settings in the registry and restart the Windows Installer Service,
then reinstall SQL Server 2008 R2. For more details, please review this similar
article.
Thanks,
Lydia Zhang -
when ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password. any ideas?
You may need to connect the iPod in Recovery Mode and then restore it via iTunes. See this article for instructions on getting your iPod into Recovery Mode.;
http://support.apple.com/kb/ht1808
B-rock -
I have tried to download an audiobook that contains Two Parts. The second part was successful in downloading. However, the first part was not. I keep getting "Part 1 could not download at this time". I should have enough space for the download. Any suggestions of what I can do?
Answered in the other thread you posted in:
i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere. -
Unknown error occured when updating my ipad to ios 7.0.6
When I was updating my Ipad to IOS 7.0.6 the bar was just moving fine but suddenly my Ipad restarted ans then it said to connect to ITunes when i had connected to ITunes a message came that I have to restore my Ipad so I did after installing the file i installed in my Ipad but again the same problem occured and a message came saying an unknown error occured your Ipad couldnt be restored. Now my Ipad is fully formatted and it does not has any IOS
Please help me!!iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
I update my iphone 5c ios 7.1.2 (i think) to ios 8.0.2, however when it was intalling it suddently stppoed and my iphone only displayed the itunes icon with the cable plug in in the screen. I searched all over the internet for the solution and it says to turn the device into recovery mode and plug it to itunes so it can restore with ios 8 on it, however my itunes doesnt find my device in any way, i tried updating my itunes my windows everything, but still doesnt work, help please!!
If your phone is in recovery mode, all data on it are gone. Certainly before performing a software update, you backed up your data and imported your important photos onto your computer, right?
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i am know using iphone 3g ios 4.1. i want to update version 4.2. i tried 2 or 3 times but update is not completing. its showing ''an unknown error occured(1015). Now what can i do?
That error is usually indicative that the phone was hacked/jailbroken. Was it?
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1st gen touch won't charge with iphone cables...but there's more issues...
so i got an ipod touch off fleabay...tried charging it on the cable i charge my 3gs with, doesn't charge or even recognize it on my computer (nothing happens at all)...as far as i knew any older equipment would work on newer cables...is this incorrect?
to make things more confusing i bought a "first gen" touch data cable...it does nothing...no charge or recognition by computer...only way i've successfully charged the touch is to hook it up to an old speaker system or in my car to my pioneer touchscreen...but this doesn't help with putting any movies/music on it.
googling for hours results in tons of recommendations for getting new "high quality" cables or doing a restore on the ipod...so i did a restore and it's stuck in the "connect to itunes" mode now...but still isn't recognized by either of my computers...
any suggestions are greatly appreciated. i'm about to throw this thing out the window lolanyone?
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HELP! Firmware update failed. iPhone could not be restored Unknown 6
I wanted to upgrade my iPhone's firmware.
Plugin, backup, sync, etc, update downloaded and it began, extracting, preparing iphone, preparing software, then finally restoring iPhone.
IT NEVER FINISHES, I get an error code unknown 6, could not restore iphone.
I repeat, same thing every time.
I uninstall iTunes, even deleted my backup so everything is gone, reinstall, same thing
Created a new user account in windows so that it is forced to redownload the update, guess what, same thing.
Has anyone else encountered this problem and did they resolve it?
Thank you so much
MattI thought I should chime in even though some of the issues have been addressed.
I downloaded 2.0.1 yesterday evening. The download was relatively fast. The upgrade process began.
I am generally very finicky and always want to watch the progress meter. I have noticed that with Apple products (as Microsoft), the progress meter's generally mean nothing.
… Fast-forward about two hours. I come back to the computer and the upgrade is still doing its thing. It was stuck at the Restoring iPhone Software section. The iPhone became a brick the phone displayed the lovely connect to iTunes graphics.
I decided to kill the session and try again. iTunes began the upgrade yet again, but this time it stalled at the section right before Restoring iPhone Software.
I spent a good four hours working on this thing. I downloaded the latest iTunes hoping that would solve the problem. Again, no success. I also tried deleting the USB driver with no luck.
I went to sleep on the third attempt thinking it is taking its sweet time. I wake up at 3AM or so, and it is again, stuck on the last bar of Restoring iPhone Software meter.
It was at that point I decided to try something different. On a whim, I install iTunes on another computer. I plugged in the iPhone, downloaded the upgrade, and in about 30 minutes the upgrade completed successfully. I actually got a more consistent progress meter on the various updates. The iPhone restarted and iTunes recognized the phone instantly.
I plugged it back into my primary machine, which was giving me trouble, and everything is hunky dory.
*So, if you guys have been trying everything and are going insane, perform the upgrade on another machine.* It solved my problem and three other users’ issues that were having the same problem at work. -
Hi after updating my iPad to Os6 I get to the point where it needs to be restored? It does a download bar and says 'Extracting software' then I get the message 'iPad cannot be restored at this time because the ipad update software server could not be contacted or is temporarily unavailable' .. I have been to the trouble shoot section ..as it has an error code .. but when you click on that it does nothing .. I have turn off my firewall etc.. just keep getting that message?? HELP
Me too! I have iPad 2 on iOS 6. Not sure what to do.
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