1st Generation Apple TV No Longer Appears as Device
Since the latest iTunes update, my Apple TV no longer appears as a device in iTunes on my Mac Pro even though it does on my MacBook despite both are completely up to date and are running on the same network (AirPort Extreme Dual Band) with EXACTLY the same network and firewall settings.
I have wiped and reinstalled the Apple TV SW and iTunes on the Mac to no avail. Since the Mac I use to host my Apple TV content is on my Mac Pro this is a problem.
I'm in the same boat. My Mac Pro iTunes does not show my AppleTV (1st Gen) in the devices, nor is there an AppleTV icon in the Preferences anymore. Here's the wierd thing... My MacBook Pro, on the same network, and same iTunes version, shows the AppleTV in Preferences. But not in devices because it is "tied" to my Mac Pro's iTunes.
Curious oddity....
Tom
Similar Messages
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I had a new hard drive replaced in my imac. Now my 1st generation apple TV does not appear under devices in itunes. How do I get my apple tv to connect to my computer? My OS is 10.6.8
Welcome to the Apple Community.
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can't doing anything abouty this, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted. -
Apple TV no longer appears in devices list
Hey all:
I'm having a very frustrating problem with ATV and iTunes. I can no longer see the Apple TV in the devices list. Now, I know that there are two Apple Support KB documents that cover this issue. I've already gone through everything in those. I've reset the Apple TV back to factory defaults. I told iTunes to 'forget' the Apple TV. I have attempted to reconnect the Apple TV all to no avail. I even uninstalled iTunes and reinstalled it thinking that all of the plist files would be deleted because I use the Hazel app's App Cleaner function to get rid of the plist. The plists were all deleted as I expected them to be.
As a control, I attempted to have my partner's Macbook sync with the Apple TV. That worked just fine. iTunes on her machine shows the ATV and synching worked perfectly. I quit the sync told her machine to 'forget' about the ATV and then restarted iTunes on my machine. Still no joy. What's even more bizarre is that I can stream from iTunes to the ATV so it's not a network problem. (Plus I can see everything else on the network. My partner's Macbook can see my iTunes library and I can see hers so it's not a sharing issue.)
This leads me to believe that somewhere there is some plist or xml file that controls what iTunes 'knows' about the Apple TV. Does anyone have an idea what file that might be and if it is a plist, what needs to be edited or what file needs to be deleted so iTunes will think that the ATV is brand new?
I want to reiterate that I've already reset the ATV to factory defaults (three times) and told iTunes to stop synching to the ATV as well so it's not something I haven't done. I searched through ~/Library and the system Library locations and didn't see anything that was obviously to do with ATV and iTunes. Any assistance would be appreciated. I've troubleshot this as far as I can go.No, I don't have Netbarrier X. Ironically, I uninstalled Intego Virus Barrier X6 thinking that might be the problem but it isn't. There's currently no software firewall running on the system at all. The one thing I've been able to discern, so far, is that my partner's Macbook can connect and sync to the ATV and the only difference is that she didn't download the latest security patch (2010-001) that came out on Tuesday and I did. I've let Apple Support know but their response was "we haven't heard anything about this". However, since that is the only significant difference between our two machines and hers can connect at this point I'm presuming that's the issue.
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I bought a hd movie on my iPad , however when I try to play on Apple TV 1st generation. It does not appear or says content not available. My TV is hd compatible
AppleTV1 only supports HD upto 720p - chances are the iPad HD vserion is 1080p and beyond ATV1 capability.
Also do not expect recent iTunes purchases to appear on AppleTV 1 store menus as purchased - ATV1 does not know about 'cloud access'.
Best option is to download the 720p version (set in iTunes Preferences on computer iTunes) and sync/stream to AppleTV 1 from iTunes. -
Does homesharing prevent 1st generation apple tv from appearing on itunes?
does homesharing prevent 1st generation apple tv from appearing on itunes?
Welcome to the Apple Community.
prozak57 wrote:
does homesharing prevent 1st generation apple tv from appearing on itunes?
No. -
I ordered a rental movie on my computer and want to watch it on my 1st generation apple TV and it is not showing up there...any suggestions?
I had same problem last night with a movie rental not showing up under the 'Rented' tab in iTunes/Movies on my iMac: as I had no other rentals, there was no 'Rented' tab at all.
In iTunes 11, the Downloads icon only appears next to the Search bar while there is an active download. Once any downloads are finished, the icon disappears. I had no icon so I had to assume the downloading had finished (in the previous UI you could check download progress even after they had finished).
My movie rental did, however, show up under 'Rented Movies' under the 'Movies' tab in iTunes/Devices/(select any i/device) so I knew it was somewhere in my iTunes. Yet, we couldn't access it via Apple TV.
I fiddle around for a bit, restarting iTunes, restarting the iMac, to no avail. Then I did a little housekeeping and moved a different movie I'd imported awhile ago, from the 'Home Videos' tab under iTunes/Movies. Under File/Get Info, the 'Media Kind' was incorrectly set to 'Home Video' so I changed it to 'Movie'. Thus the file was moved over into the Movies tab. Hey Presto! The Rented tab suddenly showed up, and there was my rented movie!
This is the second time a movie rental did not show up after downloading. Unfortunately my husband initiated the download so we figured he must've messed up somehow as he's not as familiar with iTunes as me. Hence we opted to download the movie under a different iTunes account, which worked the second time with no problem. Needless to say the invoice for the original download had no problem in finding us, hence we were effectively being charged twice for the same movie! We have to contact apple support (such a hassle) but hopefully they will understand the issue (that's the difficult bit) and they are usually good at refunding when they finally accept the customer is genuine in their claim.
In case anyone is tempted to critique my method, we download rentals through iTune on our computer as we had too many problems trying to rent via Apple TV. Often the movie was not available to watch for many hours after it was rented, even though we'd start 'download' halfway through the day and sit down at night to watch it! We have also had problems with movies that kept stopping during viewing because it wasn't streaming fast enough. We'd give some time and come back to viewing, only to encounter the same. One time we gave gave up and tried again the next evening, only to find the movie expired. There is meant to be 48 hours after you've started viewing to resume watching a movie. Apple's only response to this was to advise we needed a broadband internet connection to stream the movie - this was despite me already telling them we have broadband.
Anyway, I hope this helps anyone experiencing similar issues with movie downloads. -
Hope I'm using this forum right. I purchased a 1st Generation Apple TV on eBay. Unfortunately, I cannot get it to turn on. I have another Apple TV (1st Generation) that works flawlessly on another TV. So I tried to use the new unit on this TV with same electrical cord and HDMI cable. No luck. It would not turn on. So I do not know if I have a defective unit or if there's another method of turning on the Apple TV. Again:
1. I double checked and it was on the correct HDMI setting (the other Apple TV worked on it) and used the same cable
2. I double checked that the electrical was correct - again, the other Apple TV worked correct.
Any suggestions on fixing this would be most appreciated.
Thank youWelcome to the Apple Community.
A good indication would be the status light to begin with, it should flash rapidly on start up and then settle down (assuming the status light is working-they have a habit of fading)
The other thing you could try is cycling the resolutions in case the previous user has left it on a setting that your TV doesn't support.
Press and hold both the 'menu' and '+' on the Apple Remote for about 6 seconds.
Press '+'or '-' on the Apple Remote to cycle through the display resolutions.
Pause a couple of seconds after each press for the Apple TV to accept your selection.
When Apple TV reaches an acceptable display resolution and “If you can see the Apple logo, select OK” appears on your TV screen, press 'select' .
If that doesn't help, I fear the Apple TV is defective. -
How can I get my 1st generation Apple TV to connect to my new MacBook Pro?
Welcome to the Apple Community..
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted. -
TS3354 I downloaded a HD and SD version of the movie and can't play it on my 1st generation Apple TV
I bought a HD version of a movie and it won't play on my 720 p TV or WIndows PC, then I went back and re-downloaded the SD version of the movie. Now the SD version will play on my Windows computer, but it still won't play on my 1st generation Apple TV.
AppleTV1 can sync with 1 iTunes library - the top one listed in Settings>Computers.
Other libraries are 'shared' or streaming only, and appear under the top entry.
You basically need to remove the current iTunes library from AppleTV - select it and remove it - then adfd it again as the to 'sync' compuetr entry.
NOTE - changing the sync liubrary wipes AppleTV of data though apparently it does not delete items not yet reverse synced to iTunes. If it buggers up contact iTunes store support.
AC -
Does 1st generation apple tv work with windows 8?
Having trouble getting windows 8 to reconize 1st generation Apple TV. Says nothing about windows 8 in online manuals. Talks about iTunes as being 32 bit system - windows 8 is 64 bit system. Is there a problem?
As long as iTunes is installed on the computer and it is on the same network as the Apple TV, they should simply see one another.
Do you actually have iTunes installed on the computer? -
I bought a movie on my 1st generation apple tv and it isn't automatically transferring to my computer so I can watch anywhere. Anyone have this problem? Is there a solution?
AppleTV1 can sync with 1 iTunes library - the top one listed in Settings>Computers.
Other libraries are 'shared' or streaming only, and appear under the top entry.
You basically need to remove the current iTunes library from AppleTV - select it and remove it - then adfd it again as the to 'sync' compuetr entry.
NOTE - changing the sync liubrary wipes AppleTV of data though apparently it does not delete items not yet reverse synced to iTunes. If it buggers up contact iTunes store support.
AC -
Why is Apple trying to phase out the 1st generation Apple TV, but they still sell shows, and movies?
Why would Apple continue to sell movies to people who won the 1st generation Apple TV, while they are obviously trying to phase it out? That is totally unfair to the original customers! The upgraded remote only works with audio content, and not video! If they are phasing it out, than they should no longer sell products to download to it! Or when they upgrade their remote app, have it work with the item that you're still making money off of! Now, I have to turn on my computer in order to listen to music with the new upgrade, whereas I never had to do that before!
Hello:
You are only talking to users here (not Apple). I suggest your direct your question to Apple HQ in Cupertino.
Barry -
I have a 1st generation apple TV, which was working perfectly until I changed from a Windows PC to a Imac. The Apple TV will not show in Itunes. I have changed the IP address, sub mask and Router IP address. Since changing I have switched everything of and on again. Can anyone help?
I have a new router and computer. I have just remembered that just before my old PC died on me, I transferred my iTunes library to a hard drive. I can't remember exactly just how I got my library back, but there are definately things in my library now that were in my library on my old PC! Hope this makes sense. What do you mean by same location? Do you mean in the same place in the house?
Another difference I have just thought of was my old router was connected directly to the computer bu I have not been able to do this with Sky as my PC is not near a phone socket! Will this make a difference? -
I need to transition my 1st Generation Apple TV from an older instance of iTunes on my iBook to a new instance of iTunes on my new Mac... How do I get the 5 digit Network code to come back? Is there anyway for 1st Generation Apple TV to be synched to two instances of iTunes or do I have to choose one or the other? I appreciate any advice or suggestions. Thanks!
The 5 digit code is every time different. That does not matter. Just integrate every device into your network.
You can connect many computers to Apple TV but syncronisation works exactly with one computer. That's why I use "streaming". But you can sync one computer, then another, and so on. The content on your Apple TV is the content from your computer that has synced last. But you can not mix it.
The new Apple TV has no syncronisation. Everything is streamed,
Regards,
Torsten,
Germany -
My apple tv gen 1 no longer appears in Devices on itunes. Any ideas?
My apple tv gen 1 will longer appears in Devices in itunes and therefore can't synch. Any ideas? My ATV1 software is up to date, it connects to the Internet, my laptop iTunes is 11.1.3.8, connects to the internet. Both connect my WiFi. Since it stopped showing up in Devices, I reset my Apple TV 1 to original factory settings and updated its software. Still does not appear. I tried different laptops, all with the 11.1 version of iTunes. Any suggestions?
Welcome to the Apple community cdmlbca.
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.
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