1st - itunes downloaded to my ipod albums that are all fractured, compilation albums are seperated.This should not have happened but itunes felt it knew better. I do not like it.

1st - itunes downloaded to my ipod albums that are all fractured, compilation albums are seperated.This should not have happened but itunes felt it knew better. I do not like it.
2nd - While trying to fix it, itunes made all albums and artists unknown
3rd - While trying to get an answer I am unable to contact anyone or even send an email requesting an answer.
4th - While trying to use the "fast lane" i ran into trying to find the product S/N, I went to my account and it was not there. I tried to see it on the back of the Ipod but had to find a magnifying glass to even read it.
5th  -- The we will get back to you really ****** me off
6th  -- I have wasted 2 hours to fix something that should not have happened and the situation is worse than when i started
7Th  --- Itunes management of songs is terrible and there are NO instructions and even worse no support
8th  ----  Apple is going down the toilet because the products are good, not great, and the itunes instructions are non existent
9th  --- to even suggest i pay for product support is insulting and a sign that apple is desperate
10th -The suggestion for online feedback is this; BE ON-LINE SUPPORT, NOT WHATEVER YOU CONSIDER IT TO BE NOW.

I agree with stevejobsfan - (0123).
However, if what you actually want to do is to fix/sort out your problem, why no try posting a question on that subject?
For starters - you can re-name the tracks in your iTunes library, so it is possible to correct the changes that you must have made that mean that songs are now "unknown artists and albums."

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