1st MP3 player, a Zen Touch and it wont

I just received a second hand Zen Touch, my first MP3 player woohoo!! not!!
Day
When the player first arri'ved I plugged it into my PC and I was able to view it as a separate dri've and could see all the files and songs that had been loaded good stuff, cool!!
I installed WMP on my laptop and thought I was off and running ripped a CD and tried to transfer it's hit Sync (wasn t sure I should do that but I assumed that s how to transfer) it says the device is FULL and I know it'ss not. (25.9 GB remaining) so I tried dragging items into the sync list, hitting start sync, and NOW it tells me there is not enough storage space on my computer err!!
Downloaded the manual because obviously I don t know what I m doing no help there just more confusion.
Day 2
Note:
I deleted about 000 songs and had also plugged the player directly into my PC speakers for external sound it worked so I hope I didn t damage it'sbecause the Zen dri've shows up on my PC still, but now empty...WHAT!! But its not all songs are still there and they play, I just can't view the files
Is there maybe a setting or something I may have unknowingly screwed up I really haven't done anything except delete some artists that aren t my cup of tea.
I installed Creative Media Source 5 Organizer from thinking that was the ticket, but still I get a message telling me that there is no Creative MP3 player connected.
The seller supplied a burned CD with the driver version .0.0.0 so
I reinstalled it'sstill nothing
Tried the Firmware, not sure what this is but it was on the disc so what the heck.
(Version ..3.0 and Plays4sure 2...0) but message says the player isn t connected go figure
I followed the article on checking my USB connection still nothing
Then I found this forum and searched it only to find similar problems with no solution .can someone PLEASE HELP a newby to MP3 players
Thanks

I could recommend a few things, but will not guarantee these are the solutions.
First off make sure that your computer is detecting the MP3 player, either as a device or even a hard dri've.
Second see if there should some sort of folder structure the player recognizes, some players have this annoying functionality, where there might be hidden folders with content (since used device).
This would be my guess, see if you have a virus scanner software that may have inadvertently or through some setting may have recognized or found some content in your MP3 player unsafe and may have quarantined it, surprisingly this does happen.
If none of these seem to help then do the most default solution. Reset the player to its original settings, should be some reset button or format the MP3 player. Unplug the device remove the drivers uninstall the software and then re-install them fresh.
This is what I can think of.

Similar Messages

We demand Audible support for Zen Touch (and all new MP3 players from Creativ

I am flabbergasted!
A BIG company like Creative working with a Firmware for secure "music" files for 2 month and then don't deli'ver "audible" ready files at the same time?
(if Creative don't know, Audible books are almost a must on a MP3 player now a day and if not supported the player is absolete)
It is said in another thread that Creative don't have any income from making firmware and therfore we can't expect them to do so.
What a missunderstanding!!!
Firmware is one of the most lucrati've tools Creative have, and if not done, one for the most damaging tools they have for future sales.
Let say they put out a couple of firmware upgrade each year. Listen to the customer and try to give them what they want or make sure that the player work like it is supposed too.
Well in dooing this they have a big global customer base praising Creatives name to friends and relati'ves, and it's most likely that Creative's products will be on their next shopping list.
Do it the "Creative" way...let it go 2 month...let your customer have as little as possible and tell me that this is the way to go.
I tell you:::: the same customer base tells friends and relati'ves that this company are " not customer friendly" they might have some good product, but don't expect to much if it don't work. Creative products will almost ceartain not stand on my next shopping list!
Who will now say that developing firmware don't pay off? You have to use millons in ads just to try to repair some of the damages done by lacking of support.
Some of you have made critic to moderators and Crati've employees. Thats wrong!
The only one to blame is Creative management, if they don't know how customer relation work, then they make take a course!
Remember time with "free" entrance to every new PC is gone, now you have to start fighting for your customers.
Have a nice day

"I guess a new firmware comes out only when there are sufficient complains, demands or a major problem with the current firmware. "
Yea, looks like that, but in dooing it this way they are on defence. Defence gives few happy customers because they have to ask and ask agein. When it comes the customer take the credit for it and Creative are just sitting with the blame.
If they on the other side try to figure out what is popular in the current situation, try to give their customer this, they are on "attac" situation.
This way customer will praise "the company" and feel that it takes care of it's assets. A big customer base with happy customers (never all, can never be managed) is a great asset to any firm and specialy if you like Creative want to make many diffrent models of the same product, because it's her you find the customers that always are on look for the newest and most popular thing and that is what these customer make an item, or destroy it.
Have a nice day

Creative ZEN TOUCH and Macs, plz h

Hi,
I am considering buying a Creative Zen Touch and would like some help
I was wondering if anyone could answer this for me, and yes, I have the read the FAQ and about Macs and how it isnt officially supported, yada yada
What I would like to know is, I have a PC at home which I will use to transfer music
HOWEVER
At Uni'versity, I am forced to use a Mac computer. What I want to know is, I would like to use the Zen Touch as a portable hard dri've so I can copy my homework (not mp3s, but school work) on to the Zen Touch, then go to Uni'versity, plug in the mp3 player into the Mac and access my DATA files from the Mac WITHOUT having to install any software (i.e. plug n play)
Thanks,

peterh85,
I'm afraid you can't. The player will need driver and application installed in order to link up with the computer for file transfer. Even when MTP firmware is available, you will need to be using Windows XP and Window Media Player 0 to interact with the player.
Jason

Problems with Zen Touch and MediaSou

I have a Zen Touch and I'm trying to figure out how to easily tranfer songs onto a PC. I've downloaded the latest version of MediaSource and drivers, but it doesn't recognize that the player is plugged in. However, the PC and the Nomad Explorer do recognize it. Unforunately, it doesn't seem that you can easily use Explorer to tranfer files onto the PC in an organized manner, nor can you use it to play tracks that are on the Zen. My Zen Touch is Version .0.03, and i'm reluctant to upgrade the firmware because I can't back up the tracks on my PC! Is there anyway around this? Thanks!

mattisb,
Did you download the Jukebox plugin (Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource) that's meant for the Zen Touch player? If not, go to the website and download it.
Jason

Differences Zen NX, Zen Touch and Zen 2

Hi,
Can anyone tell me what the main differences are between the Zen NX, The Zen touch and the Zen 20GB? I've been looking into these three models for a while now, but haven't found any major differences. My main goal is to have my entire music collection on the player, and I would like to be able to sort my music on genre or in playlists. But as far as I know, all of the players I just named are able to do that. Which one would be the best one to go for?
Thanks,
Peter

The model differences are listed here.Message Edited by SSR on 0-27-2005 0:6 PM

Develop software for connecting to creative zen touch and other devices not recognized by wind

hi there,
as a programmer i wonder, is it possible to obtain information of how to connect to usb-connected creative device (which is not recognized automatically by windows, as the zen touch) and how to communicate with it's is there any documentation about that available to "non-creative" ;-) developers?
the idea is to create a plugin (e.g. for musikcube) that enables the programm to access the files on the device.
i know there are third party companies that do provide software for connecting to e.g. zen touch, but i do not think that they have figured out every little bit by themselves, have they?
greetings and thanks a lot
asdf

Try this:
Download <a href='http://www.delldjsite.com/forums/attachment.php?attachmentid=444' target=_blank>this[/url] file. Extract it to whatever folder you like. Inside that folder run the file fixup.cmd. A DOS window will open up and start display messages on what its doing, when its done it will instruct you to remove the device from Device Manager and reconnect it.
Try this and see if it works.

Mp3 player creative zen vision m 30gb doesn t turns on

Hi!! I'm an italian girl!! I got mp3 player some days ago and it doesn t turns on... It turns on only when it s charging with the adapter... Can anyone help me please???

Leave it charging for a while to make sure the battery has enough charge. Also try resetting the player and perhaps update (or reload) the firmware to see if that hel
ps.
If it still will not turn on then, it is possible there is a problem with your player. It would be best to contact Customer Support in that case (check the "Support" folder of the installation CD for contact details).
Cat

Transfering file between Zen Touch and sl

I have got Zen Touch and loaded that with lots of song collection. Now got a sleek and want to transfer those files to Sleek directly from Zen (this will save lot of time)
Any one have any idea how to do it's

The actual problem is as follows...Whenever I open Creative media source (even without connecting Zen Touch or Sleek ) I am getting the following error message' Your music library is corrupted and cannot be restored. Media source will now revert to your most recent back up file. Do you want to continue'. If I click yes I get another message 'You have no available music library. Mediasource will create a new library'. If I click yes another message' Your database engine is corrupted. You need to install Microsoft Jet Engine 4 Service pack 3. Available from microsoft website. ..'
What should I have to do?
I also have another problem. When I tried to rip audio CD I am not abpe to do it. I get the following error message 'CTMS.exe has generated errors and will be closed by Windows. You will need to restart. An error log has been generated.'
Any Advice?

CREATIVE ZEN TOUCH - CUSTOMER SERVICE WONT H

CREATIVE, i will never ever buy another product from you again and will encourage all others not to buy from you because of your poor customer service. My problem is not with the product as such, i own a Creative Zen Touch and until about?6 weeks ago everything was going fine, when i formatted my harddri've. It was then i relised i had misplaced my Zen Touch software CD, so as you'd expect the first place to look would be this website.. off i go looking around the store and customer support, i even sent an email.. to be fair i did receive an automated response about tunring off the Zen and trying again (useless when i need a software cd howevere), so i waited a while (a week) to see if they'd reply - which they didn't. So, i then sent another which ended with the same result., and then again with the same results. Just now i finally called customer support (paying intl call-rates) and all i got was an automated response telling me to log onto the customer-support page on the website. ARGHH!!?Basically if anyone, ANYONE can please please tell me where i can get the Creative Zen Touch software CD it would very very very very very appreciated as i go on holiday in two weeks and i don't really want to fork out more cash on an I-Pod or I-Pod alternati've (never again will i buy Creative). Angry-customerMessage Edited by angry-customer on 03-29-20060:46 PM

Clearly, this is not true.
Despite seeing everywhere that "firmware available via USB from creative.com" the Creative Sleek Photo has no firmware that is available online anywhere and when you ask, everyone from customer support talks to you as if you have 5 heads for even suggesting that it should be available like anything else is.
This IS ridiculous and I too, have no more interest in Creative products despite purchasing my last 2 MP3 players from this brand, I'm done with this mess. It's frustrating beyond belief that a simple fix turns into a huge fiasco all because the company has no real rhyme or reason for failing to offer any support for a product, instead forcing you to send said product in the mail to take weeks for something that otherwise take a few minutes.
Truly absurd.

I am trying to download a game on my ipod touch and it wont work. i tunes did deduct the money.

i am trying to download games on my ipod touch and it wont let me. sometimes it shows a cloud and other times it shows the price. i tunes have already charged my account but no games. i can not even download free games anymore. I have reset the ipod, i have shut it down and restarted it. Please help

What exactly happens when you try to redownoad by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
What exactly happens whne you try to download a free app?
Are the apps "waiting"?
http://lifehacker.com/5948155/fix-iphone-apps-stuck-waiting-during-installation

Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????

Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????

Just realised when reading other peoples problems that it is not actually letting me reset sync history???

What do i do if i forget my passcode to my ipod touch and it wont connect to the computer

whatdo i do if i forget my passcode for my ipod touch and it wont connect to the computer?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Creative MP3 Players (Especially ZEN Touch 2) durability: satisfied?

Hello,
I'm willing to buy a ZEN Touch 2, it look so amazing!
However, what I would like to know more: durability!
Is the ZEN Touch 2 (Or any other MP3 Player from Creative) durable enough?
I'll still have the year warrantee, but I'll need to ship it in the US, it'll need to be shipped at another adress in the US, and then shipped back to me (I'm in Canada).
That'll be a though job, you know.
My first MP3 , an Archos .5 Vision, died on me when it ran out of batteries for the first time; strangely, I reloaded it, and it had trouble booting.
My second and actual MP3, Archos 2 Vision, has brokens contacts in the headphone jack... -___-
Well, it still work, but it's really annoying.
If you are a ZEN Touch 2 owner, please give me your feedback!
Thanks you very much!

Hi Gamex I have a Zen Touch 2 with GPS in the UK. In the first 3 weeks, it froze 3 or 4 times, and then finally died when downloading the Creative update to Android 2.2. You need to be aware that Creative Tech Support seem not to have yet caught up with the fact that they have a new type of MP3 player, and all the Knowledgebase articles they will refer you to are not relevant, as they deal with the older hard dri've type of player. It took me all but a fortnight of shouting to get them to authorise its return for repair/replacement, which is where it is currently. In addition, if you're going for the GPS model, advertised as 8GB, be aware it's capacity for music etc is a mere 4.gb, and any apps you download will eat into that. The way round this is to buy a big micro SDHC card (I got a 32gb one) which integrates seamlessly into the player. You can opt to put the apps on there if you so wish. That's the bad bit; the good bit is that it looks and feels great, and the touchscreen, while not as responsi've as some, is more than acceptable, to me at least. The sound quality is not as good as some other Creative players, mainly due to the fairly low spec earbuds supplied. Get some good ones, and the sound is fine, although strangely there is no equalizer facility. The FM radio, with RDS, gives quite astonishing reception on the move. You can import playlists from Media Player, but there is no option for crossfading, so you get a fairly significant gap between tracks. There are a fair selection of apps available, including an antivirus one (I see you were asking elsewhere about that) but you cannot access Android market; apps are downloaded from the Ziio website. Battery life is obviously dependant on what you are doing; wifi and GPS use will inevitably eat power before your very eyes. Using it for music was giving me around hours (less than claimed). Video playback (which is also very good) brings that down to around 4 hours. Overall I would say I was a little dissapointed with it, but that said having been without it now for nearly 3 weeks I realise how much I want it back, so it can't be all bad! Hope this helps? Regards Mike F

Zen Touch and more: disappointed with Creative's Broken Promi

Around December I began looking for a digital audio player for myself, and finally concluded that the zen touch would be the perfect player for me. I shied away from the ipod seeing as that EVERONE had one or wanted one simply because it was the thing to get, and I didn?t want to jump onto the bandwagon, and the non-removable battery issue gave me confidence that I was justified in thinking that it was not as great as everyone made it out to be. I read that the Touch had screw to open it up and fpund an online site that sold its batteries, plus coupled with longer battery life and wma capatibility, as well as $80 less!! I figured that the Touch was a surly superior over the ipod. When I received the player, and still now, I am satisfied with the touch. I DID have to return it once because my power button was sticking and I could not turn it on and off, but the process of replacing it was smooth and the new one works fine.
In fact, I was so pleased with Creative?s products and service that I bought my girlfriend a Muvo TX FM for valentine?s day, seeing it also as superior to any other flash dri've player I could find, and later bought one for myself for when I work out and also to save and transfer files. I loved the players and how media source could simply organize all my players, and it was a real swell music player as well, while I looked down on Apple as a no good sell-by-trend company with inaccessible batteries and flash players without even a screen, and all other competitors either were or less quality or more money. Now, however, my confidence in Creative has significantly diminished. This started with the promise of new firmware to give MTF support, fit equalizer settings, fix the broken customizable starting screens, napster on the go support?ect?ect?ect?which has been promised almost as long as I have had my player but not deli'vered. Don?t get me wrong, I love the touch without this firmware, but the fact that they promised it, even gave a time frame, and then pushed it aside for micro firmware, design and advertisement of new players, and set more unmet dates really irritates me.
The next thing to happen, Well actually not happen, was the release of the micro photo. Creative promised it sometime around June and it is now almost august and there is still not even a word as to a possible release date, although there is plenty of advertisement of the new neon players, the zen, and the renamed muvo zen nano?s. I had promised my girlfriend a micro photo for her birthday in june, and we were both disappointed to find that is was not available. The thrid thing that happened was the cracking of the casing and display screen on my girlfriend?s muvo. Now she does now throw thing thing around, in fact it spends most of the day in her pocket book, so this came as a surprise to both of us. We were upset to find out that creative would not replace the player.
Finally, Apple has released their new 20gb photo ipod with podcasts for the same price as their older 4th generation version, and this actually caught my attention. I have been full against apple since my digital audio player browsing in December, but this one had me warming up to them. The podcasts were a wonderful new feature as well as the color screens. I was so impressed that I visited the apple website to get more information. To my surprise I also discovered that the previous $00 battery replacement plan had actually GONE DOWN!! to $59. Now I don?t recall creative even having such a plan, and have heard somewhere that they would charge one $00 for a new battery. Seeing all this I began a mad search on cnet through the digital audio players from all companies to find one that offered all that this new ipod, and I was dismayed to find none at all, and I was instantly converted. I bought my girlfriend the ipod for her birthday instead of the photo for $270, $50 more than my touch but with more and better features and I happened to remember a price of $350 mentioned for the micro photo. From what I can see Apple is a company that ACTUALLY CARES AND LISTENDS to the wants of its customers. Not to be bashing Creative here, but I will simply state that from what I have seen and experienced, Creative has been deaf its customer's simplest requests.

AkaiRo wrote:
Let's be realistic, the vast majority of people who have DAPs are NOT using them to preview pictures. Color screen savers? Why? It's just an extra drain on the battery and besides, just how often does someone look at the screen when they aren't making selections/adjustments?
Absolutely. A colour screen is a novelty and nothing more. I'm sure that a very small percentage are using the iPod Photo to its full abilities.
As for Creative making a Zen Micro Photo (or Zen 20GB Photo), I would also have to ask why do it if the player cannot operate as a plug and play storage device (no drivers needed). It's gimmicky, and while that may sell, it will force Creative into a dangerous game of trying to gain marketshare while dealing with profit margins that will be dictated by Apple's response to such products if Creative does release them.
Agreed also. Without correct integration this player will go nowhere.
The last I heard the one gimmick pushed by the iPod Photo crowd, Album Art, wasn't going to be supported either.
While I'm definitely not happy that Creative appears to have "effecti'vely" abandoned the ZTouch and Nomad Zen Xtra, I would prefer that they focus on getting one family of players in the 20GB and up range into every market they play in. Right now, my own personal choice would be to get the Zen Sleek out into every market, as this would help them streamline their product stable and make a stronger effort to take marketshare away from Apple. This is a war and someone has to be the point man. We may not like taking the first rounds, but if it helps beat the enemy, perhaps it really is for the greater good.
They certainly need to push the advantage, which means pushing alliances with music stores, and making that firmware light years ahead of the iPod.
Also there needs to be some world strategy here. We're seeing the Sleek on the European Store, but where is it elsewhere, and why no comment about it's Same goes for the Zen Micro TravelDock. Creative regions need to work together better, along with better stock control

Mp3 player Creative Zen V plus sound recor

Regarding the Creative Zen V Plus Mp3 player, how do I get the sound recording function to record mp3's instead of wav. My player is nearly full and I can't afford to store so many Wav's. Also, how do I change the settings for sound recording on either the player or in Windows? Thx

Sounds like you have a bad or weak battery in your player. How are you playing your music? Are you using wins Media player or another player to play your music? Do you have the orginal Creative Zen V Plus CD Installation Driver? You might try and uninstall the drivers and reinstall them again. Just some things to think about. I am having a problem w/ my Zen V plus. Read my Post about my problems. (Help w/ Zen V +) Keep posting here for help. ODIE

1st MP3 player, a Zen Touch and it wont

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