2.01 update failed. Here we go again!!!
Are any others having to updates fail only to be left with a non-resonsive iphone that is locked on the "connect to itunes" pic? This happens to me on every update. The update downloads, installs, then at the end of the install, I get an unknown error, telling me the update failed. Why is this happening?
I am running Windows Xp service pack 2 along with itunes 8.0. Now, my iphone won't even restore. I keep getting another error saying restore error.
What can I do and are others having this happen evey time? How can I prevent this
TechFrenzy wrote:
I have been told to uninstall itunes completely and try again, but wont that wipe out all my media? (music, movies, etc.) Is there a way to keep that and still do a successful uninstall and clean re-install and not have to make all my playlists all over again?
It will not wipe your music. The files are kept seperate from the iTunes program files.
So long as you preserve your iTunes library file you won't have to redo your playlists either.
Similar Messages
-
Windows 7, Adobe update icon launches Updater, always fails. No other Internet access issues, how can I get the Photoshop updates?
Try
Direct Updates
https://www.adobe.com/downloads/updates/ -
Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
For more information see the specific error below.
Update Failed
Download error. Press Retry to try again or contact customer support.(49)
Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
(3) Click on the product InDesign icon
Your browser should display the page for Adobe InDesign CC
https://www.adobe.com/products/indesign.html?promoid=KLXLU
(4) Click on the Download icon,
Your browser should now display the page to download InDesign,
https://creative.adobe.com/products/download/indesign
(5) a Pop-Up window should open, and display:
Launch Application
This link needs to be opened with an application.
with the first option to select being the CreativeCloud(URIHandler)
(5) Select this application and click OK.
What happened when I followed steps (1) thorugh (5) is that:
(a) InDesign CC(2014) was installed,
(b) InDesign CC, updated, and then
(c) InDesign CC(2014), also updated.
Why this all worked, is a mystery to me.
Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
-
Everytime I am trying to download and install Ai, its fails, error message is: update failed unable to extract the downloaded files . press retry to download again .U44M1|210
geetib, others,
It should be here:
Error U44M1I210 | Install updates -
When trying to update my CC apps, the update fails. I get this error: Update Failed. There was an error installing this update. Please try again later or connect customer support. This is currently happening for InDesign, Photoshop and Bridge. I had this problem previous and was able to fix by doing a complete wipe of my computer and reinstalling CC. However, I should not have to wipe my computer clean everytime I need to do a CC update. HELP!
Hi,
Please download the updates directly from the link below:
WIN: All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
MAC: All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
Regards,
Sheena -
I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8.
I am running Windows 7 64 bit ultimate and have the same problem. My hard drive crashed, installed a new one and then reinstalled CS5 extended. Installation went fine, but can no longer open my camera RAW files from Photoshop (camera is a Canon EOS T2i. The message also tells me I am not eligible for the update. I am... and I cannot open my files and I could before. I can find nowhere to contact Adobe to tell me how to proceed. My daughter is all a registered user of the same product and she had no problems upgrading... we purchased ours each at the same time. I do know the difference is that I had to reinstall and she did not. If that means anything.
-
"The software update failed. Make sure that your phone is connected to the computer and try again"
Hi
I just had my xperia Z3c in repairs, and now I seem to have the death screen or something. When I connect to a wall charger or my MacBook, it starts turning on and off, displaying the message "The software update failed. Make sure that your phone is connected to the computer and try again", even when it's connected to the wall charger, not the Mac. I've tried pushing the volume up + on/off button for 10 seconds, and Sony Bridge for Mac doesn't recognize the device. I was told to let it charge for an hour before turning it on at the store, which I did, but again, it starts flashing that message as soon as I connect it to anything.
Pleease help me out
Best regards
MariaConnect your phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2 to 3 hours
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994) -
I just changed my Adobe password and now I am trying to update Adobe flash player - it calls for a password - I just updated it - I use it again to install and it fails ??? What gives?
Hi,
Please see What userid & password do I need to install Flash Player?.
Maria -
i tried to update mavericks 10.9 to os x yosemite but unfortunately it is was unsuccesfull. it was no any back up before i update. so, here now is the problem i try to install back the mavericks but the computer say "it could not find installation information of this machine or the request timed out"
what should i do?
pls help me.
os x mavericks 10.9 macbook airTry re-indexing Spotlight.
Spotlight – Re-index -
Hi,
I have been having the same problem with updates to CC software that many others have - namely the updates to certain packages fail with the message: "Installation failed. Error Code: U44M1P7"
The so called "solution" posted here http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html does not solve it for me. I am experiencing exactly the same scenario with updates for Dreamweaver CC, Photoshop CC, Illustrator CC, and Premiere Pro CC. It seems the same update applies to each package.
FYI I am running fully updated Windows 8.1 with Bitdefender Total Security 2014. This is a HP G6 laptop, I don't have this problem on my other laptop which is also running 8.1 but with no additional AV software. Incidentally, I disabled the AV on the HP but this did not resolve the error with the updates.
Here is an extract containing the last few line of the install log for the update to DW: -
CustomHook_Helperx64 ---- Start ----------
01/15/14 09:54:21:709 | [ERROR] | | OOBE | DE | | | | 6564 | 01/15/14 09:54:21:703 | [ERROR] | | OOBE | DE | | | | 1944 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}.data. Error 0
01/15/14 09:54:21:709 | [ERROR] | | OOBE | DE | | | | 6564 |
01/15/14 09:54:21:710 | [INFO] | | OOBE | DE | | | | 6564 | Custom action return code: -4
01/15/14 09:54:21:710 | [INFO] | | OOBE | DE | | | | 6564 | :: END TIMER :: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 67.7926 milliseconds (0.0677926 seconds) DTR = 118.007 KBPS (0.115241 MBPS)
01/15/14 09:54:21:710 | [ERROR] | | OOBE | DE | | | | 6564 | System check returned with error : -4
01/15/14 09:54:21:711 | [INFO] | | OOBE | DE | | | | 6564 | :: END TIMER :: [Total Timer] took 5271.69 milliseconds (5.27169 seconds) DTR = 3.79385 KBPS (0.00370493 MBPS)
01/15/14 09:54:22:713 | [INFO] | | OOBE | DE | | | | 6564 | -------------------------------------- Summary --------------------------------------
01/15/14 09:54:22:713 | [INFO] | | OOBE | DE | | | | 6564 | - 0 fatal error(s), 2 error(s)
01/15/14 09:54:22:713 | [INFO] | | OOBE | DE | | | | 6564 | Win OS version: 6.2.0.0 64 bit Type: 1
01/15/14 09:54:22:713 | [INFO] | | OOBE | DE | | | | 6564 |
01/15/14 09:54:22:713 | [INFO] | | OOBE | DE | | | | 6564 | ERROR: 01/15/14 09:54:21:701 | [INFO] | | OOBE | DE | | | | 1944 | ---------- CustomHook_Helperx64 ---- Start ----------
01/15/14 09:54:22:713 | [INFO] | | OOBE | DE | | | | 6564 | 01/15/14 09:54:21:703 | [ERROR] | | OOBE | DE | | | | 1944 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}.data. Error 0
01/15/14 09:54:22:713 | [INFO] | | OOBE | DE | | | | 6564 |
01/15/14 09:54:22:714 | [INFO] | | OOBE | DE | | | | 6564 | ERROR: System check returned with error : -4
01/15/14 09:54:22:714 | [INFO] | | OOBE | DE | | | | 6564 |
01/15/14 09:54:22:714 | [INFO] | | OOBE | DE | | | | 6564 | Please search the above error string(s) to find when the error occurred.
01/15/14 09:54:22:714 | [INFO] | | OOBE | DE | | | | 6564 | These errors resulted in installer Exit Code mentioned below.
01/15/14 09:54:22:714 | [INFO] | | OOBE | DE | | | | 6564 | -------------------------------------------------------------------------------------
01/15/14 09:54:22:714 | [INFO] | | OOBE | DE | | | | 6564 |
01/15/14 09:54:22:714 | [INFO] | | OOBE | DE | | | | 6564 | Exit Code: 7 - Unable to complete Silent workflow.
01/15/14 09:54:22:714 | [INFO] | | OOBE | DE | | | | 6564 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
01/15/14 09:54:22:714 | [INFO] | | OOBE | DE | | | | 6564 | END - Installer Session
- any more ideas other than re-install my software?. I tried this with Photoshop but it did not help. I can't understand why an installer can't record the cause of a failure and give some more meaningful information rather than the unhelpful U44M1P7. ??Jeff and Dylan7879
thanks for your suggestions - I'll try reinstalling DW cc as a test and see if that update will then work.
The trouble is, a reinstall also means downloading the whole app again. It would be a great improvement if we had a comprehensive download manager from CC so we could save the setup files for later use, and be able to recover a broken download after an untimely disconection from the internet. At the moment it appears that downloads have to be completed in one session.
I'll report any success after reinstalling DW.
Thanks again -
Creative Cloud updates fail for Photoshop/CC U44M1P7
Hi,
I'm having problems updating my Creative Cloud applications - error code U44M1P7.
PROBLEM: I still can't update Photoshop or most of the other CC apps.
- I am running Application Manager 6.2 (7.0.0.189) and Extension Manager 6.04
- MacPro 3.1, OSX 10.8.2
- Changed permissions on folders
- The early error log files said I was missing the language packs, so I removed and re-installed the apps
- The latest update error is U44M1P7
- To try and narrow things down, I only re-installed Photoshop and ran the Application Manager for updates to PS, ACR, Bridge, and extension manager. All failed U44M1P7 except for Bridge, which updated correctly.
- I tried the online chat support but nothing worked.
HISTORY: When I tried updating Photoshop CS6 on my MacPro (via the Application Manager), all of my CC apps came up in trial mode. I eventually got all the apps running, but not before I had to de-activate, un-install the entire CC suite of apps, run the cleaner, re-download/install and upgrading the OS from 10.7.5 to 10.8.2.
HELP! All suggestions are appreciated.
Here's the error log files from the Photoshop update and Camera Raw:
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 205 milliseconds (0.205 seconds) DTR = 78.0488 KBPS (0.0762195 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloads/A dobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Fri Dec 28 18:50:47 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 5 milliseconds (0.005 seconds)
[ 0] Fri Dec 28 18:50:48 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Fri Dec 28 18:50:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
[ 1] Fri Dec 28 18:50:49 2012 INFO
PDB install manipulation failed
[ 0] Fri Dec 28 18:50:49 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 104 milliseconds (0.104 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Fri Dec 28 18:50:51 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Dec 28 18:50:51 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Fri Dec 28 18:50:51 2012 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 9253 milliseconds (9.253 seconds) DTR = 2.16146 KBPS (0.0021108 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Fri Dec 28 18:50:52 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
--> BELOW IS THE ERROR LOG FILE FOR UPDATING CAMERA RAW 7.3 <--
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 382 milliseconds (0.382 seconds) DTR = 240.838 KBPS (0.235193 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37
Updating media info for: {088691E4-0205-41CB-B073-4907FDF16D8E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRaw7.0All-291112130512/AdobeCameraRaw7.0All-291112130512.dmg
Updating media info for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRawProfile7.0All-291112130655/AdobeCameraRawProfile7.0All-291112130655.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Fri Dec 28 01:41:17 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: 0 (0,0)
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 can be applied to product {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0
Patch {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 can be applied to product {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
[ 0] Fri Dec 28 01:41:23 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is: false
Action string for {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is install
Value returned on lookup of payload: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is: false
Action string for {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe
[ 0] Fri Dec 28 01:41:25 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Fri Dec 28 01:41:27 2012 INFO
Calling the custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}]
[ 1] Fri Dec 28 01:41:27 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {088691E4-0205-41CB-B073-4907FDF16D8E}
Effective AdobeCode for: {088691E4-0205-41CB-B073-4907FDF16D8E} is {088691E4-0205-41CB-B073-4907FDF16D8E}
PDB install manipulation failed
[ 0] Fri Dec 28 01:41:27 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}] took 205 milliseconds (0.205 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
[ 0] Fri Dec 28 01:41:32 2012 INFO
Calling the custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}]
[ 2] Fri Dec 28 01:41:32 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Effective AdobeCode for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} is {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
PDB install manipulation failed
[ 0] Fri Dec 28 01:41:32 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
[ 0] Fri Dec 28 01:41:36 2012 INFO
No operation. We're done:
[ 0] Fri Dec 28 01:41:38 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Dec 28 01:41:38 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
[ 0] Fri Dec 28 01:41:38 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 38738 milliseconds (38.738 seconds) DTR = 24.0591 KBPS (0.0234952 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
ERROR: DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Fri Dec 28 01:41:39 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 165 milliseconds (0.165 seconds) DTR = 533.333 KBPS (0.520833 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37
Updating media info for: {088691E4-0205-41CB-B073-4907FDF16D8E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRaw7.0All-291112130512/AdobeCameraRaw7.0All-291112130512.dmg
Updating media info for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRawProfile7.0All-291112130655/AdobeCameraRawProfile7.0All-291112130655.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Fri Dec 28 18:53:37 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: 0 (0,0)
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 can be applied to product {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0
Patch {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 can be applied to product {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
[ 0] Fri Dec 28 18:53:40 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is: false
Action string for {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is install
Value returned on lookup of payload: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is: false
Action string for {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe
[ 0] Fri Dec 28 18:53:41 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Fri Dec 28 18:53:42 2012 INFO
Calling the custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}]
[ 1] Fri Dec 28 18:53:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {088691E4-0205-41CB-B073-4907FDF16D8E}
Effective AdobeCode for: {088691E4-0205-41CB-B073-4907FDF16D8E} is {088691E4-0205-41CB-B073-4907FDF16D8E}
PDB install manipulation failed
[ 0] Fri Dec 28 18:53:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}] took 105 milliseconds (0.105 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
[ 0] Fri Dec 28 18:53:43 2012 INFO
Calling the custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}]
[ 1] Fri Dec 28 18:53:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Effective AdobeCode for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} is {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
PDB install manipulation failed
[ 0] Fri Dec 28 18:53:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}] took 105 milliseconds (0.105 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
[ 0] Fri Dec 28 18:53:44 2012 INFO
No operation. We're done:
[ 0] Fri Dec 28 18:53:46 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Dec 28 18:53:46 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
[ 0] Fri Dec 28 18:53:46 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 14330 milliseconds (14.33 seconds) DTR = 38.2415 KBPS (0.0373452 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
ERROR: DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Fri Dec 28 18:53:47 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Message was edited by: GMatsumura - edited user path nameHi David,
- Creating a new administrative account and installing from there still resulted in errors in updating.
- I again uninstalled all the CS6 apps, ran the cleaner tool (CC and CS6), and reinstalled ALL my CC apps. Ran the updater from the Application Manager while logged in and ALL the updates failed (U44M1P7).
Thoughts?
Here's one of the error log files:
Photoshop CSXS
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 83 milliseconds (0.083 seconds) DTR = 144.578 KBPS (0.14119 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 17:47:42 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 5 milliseconds (0.005 seconds)
[ 0] Thu Jan 10 17:47:43 2013 INFO
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 17:47:43 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
[ 1] Thu Jan 10 17:47:44 2013 INFO
PDB install manipulation failed
[ 0] Thu Jan 10 17:47:44 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 17:47:46 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 17:47:46 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 17:47:46 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 9846 milliseconds (9.846 seconds) DTR = 2.03128 KBPS (0.00198367 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 17:47:47 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 68 milliseconds (0.068 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:22:17 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 40 milliseconds (0.04 seconds)
[ 0] Thu Jan 10 23:22:18 2013 INFO
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:22:19 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:22:19 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:22:19 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 23:22:21 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:22:21 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:22:21 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 10450 milliseconds (10.45 seconds) DTR = 0.382775 KBPS (0.000373804 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:22:22 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 59 milliseconds (0.059 seconds) DTR = 67.7966 KBPS (0.0662076 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:24:35 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 2 milliseconds (0.002 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:24:36 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:24:36 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:24:36 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
[ 0] Thu Jan 10 23:24:37 2013 INFO
No operation. We're done:
[ 0] Thu Jan 10 23:24:39 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:24:39 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:24:39 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 12029 milliseconds (12.029 seconds) DTR = 0.665059 KBPS (0.000649472 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:24:40 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 91 milliseconds (0.091 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:48:14 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 3 milliseconds (0.003 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:48:15 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:48:15 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:48:15 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds) DTR = 291.262 KBPS (0.284436 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 23:48:17 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:48:17 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:48:17 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 10326 milliseconds (10.326 seconds) DTR = 0.387372 KBPS (0.000378293 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:48:18 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 81 milliseconds (0.081 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:53:06 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 5 milliseconds (0.005 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:53:07 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:53:07 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:53:07 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 205 milliseconds (0.205 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 23:53:09 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:53:09 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:53:09 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 10788 milliseconds (10.788 seconds) DTR = 0.370782 KBPS (0.000362092 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:53:10 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
I am trying to update InDesign CC using the Adobe Creative Cloud App in my Mac and I keep getting an error for InDesign. Photoshop just updated fine but InDesign keeps giving me an error.
"Update Failed"
"Errors encountered during installation. (U44M1P7) More Details"
here is the log:
04/08/14 09:57:14:979 | [INFO] | | OOBE | DE | | | | 116217 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 09:57:14:979 | [INFO] | | OOBE | DE | | | | 116217 | Visit http://www.adobe.com/go/loganalyzer/ for more information
04/08/14 09:57:14:979 | [INFO] | | OOBE | DE | | | | 116217 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 09:57:14:979 | [INFO] | | OOBE | DE | | | | 116217 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 09:57:14:979 | [INFO] | | OOBE | DE | | | | 116217 | START - Installer Session
04/08/14 09:57:14:979 | [INFO] | | OOBE | DE | | | | 116217 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 09:57:14:979 | [INFO] | | OOBE | DE | | | | 116217 | RIBS version: 8.0.0.13
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | OSX version: 10.9.2
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | ::START TIMER:: [Total Timer]
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | CHECK: Single instance running
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | CHECK : Credentials
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Load Deployment File
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | deploymentFile option not given
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | CHECK : Another Native OS installer already running
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Create Required Folders
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Assuming install mode
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Looking up install source path
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Sync Media DB ...
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | ::START TIMER:: [Sync Media DB]
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Pre check media db sync
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | End of Pre check media db sync. Exit code: 0
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | :: END TIMER :: [Sync Media DB] took 137 milliseconds (0.137 seconds)
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Ready to initialize session to start with ...
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | ::START TIMER:: [CreatePayloadSession]
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Updated source path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Updating media info for: {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Ignoring original data since install source is local
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Type: 0, Volume Order: 1, Media Name: AdobeMediaEncoderTrial_64-7.2.2-mul-AdobeUpdate
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | Path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/AMECore7All_x64-250314012832.zip
04/08/14 09:57:14:983 | [INFO] | | OOBE | DE | | | | 116217 | -------------------- END - Updating Media Sources - END --------------------
04/08/14 09:57:14:984 | [INFO] | | OOBE | DE | | | | 116217 | Supported RIBS version range: [0.0.0.0,8.0.0.13]
04/08/14 09:57:14:984 | [INFO] | | OOBE | DE | | | | 116217 | ----------------- CreatePayloadSession: machine is x86 ---------------
04/08/14 09:57:15:122 | [INFO] | | OOBE | DE | | | | 116217 | ______ Verify Dependency Subscribers ______
04/08/14 09:57:15:122 | [INFO] | | OOBE | DE | | | | 116217 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
04/08/14 09:57:15:122 | [INFO] | | OOBE | DE | | | | 116217 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: 0 (0,0)
04/08/14 09:57:15:122 | [INFO] | | OOBE | DE | | | | 116217 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
04/08/14 09:57:15:123 | [INFO] | | OOBE | DE | | | | 116217 | Patch Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} can be applied to product Adobe Media Encoder CC X64 7.0.0.0 {F50401F3-41D0-49C5-B3CE-BE111C0B867E}
04/08/14 09:57:15:213 | [INFO] | | OOBE | DE | | | | 116217 | Setting property "installSourcePath" to: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2
04/08/14 09:57:15:213 | [INFO] | | OOBE | DE | | | | 116217 | Setting property "mode" to: silent
04/08/14 09:57:15:213 | [INFO] | | OOBE | DE | | | | 116217 | Setting property "updateManifestPath" to: /Users/costarica/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeMediaEncoderX64-7/7.2.2/7.2.2.xml
04/08/14 09:57:15:213 | [INFO] | | OOBE | DE | | | | 116217 | Setting property "workflow" to: updater
04/08/14 09:57:15:213 | [INFO] | | OOBE | DE | | | | 116217 | Overwrite property "extensionsOnly" to: 1
04/08/14 09:57:15:213 | [INFO] | | OOBE | DE | | | | 116217 | Overwrite property "mode" to: silent
04/08/14 09:57:15:213 | [INFO] | | OOBE | DE | | | | 116217 | Overwrite property "patchesOnly" to: 1
04/08/14 09:57:15:213 | [INFO] | | OOBE | DE | | | | 116217 | Overwrite property "updateManifestPath" to: /Users/costarica/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeMediaEncoderX64-7/7.2.2/7.2.2.xml
04/08/14 09:57:15:213 | [INFO] | | OOBE | DE | | | | 116217 | Overwrite property "workflow" to: updater
04/08/14 09:57:15:214 | [INFO] | | OOBE | DE | | | | 116217 | Found payload actions:
04/08/14 09:57:15:214 | [INFO] | | OOBE | DE | | | | 116217 | Deciding what installer mode to use...
04/08/14 09:57:15:219 | [INFO] | | OOBE | DE | | | | 116217 | BEGIN Setting requested payload actions
04/08/14 09:57:15:219 | [INFO] | | OOBE | DE | | | | 116217 | Value returned on lookup of payload: Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} is: false
04/08/14 09:57:15:219 | [INFO] | | OOBE | DE | | | | 116217 | Action string for Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} is install
04/08/14 09:57:15:220 | [INFO] | | OOBE | DE | | | | 116217 | END Setting requested payload actions
04/08/14 09:57:15:220 | [INFO] | | OOBE | DE | | | | 116217 | Collected advanced path check information for INSTALLDIR
04/08/14 09:57:15:220 | [INFO] | | OOBE | DE | | | | 116217 | INSTALLDIR is a well-formed path
04/08/14 09:57:15:220 | [INFO] | | OOBE | DE | | | | 116217 | INSTALLDIR is not the root path
04/08/14 09:57:15:220 | [INFO] | | OOBE | DE | | | | 116217 | INSTALLDIR is on a local volume
04/08/14 09:57:15:220 | [INFO] | | OOBE | DE | | | | 116217 | INSTALLDIR is on a writable volume
04/08/14 09:57:15:220 | [INFO] | | OOBE | DE | | | | 116217 | INSTALLDIR is not on a case sensitive volume
04/08/14 09:57:15:220 | [INFO] | | OOBE | DE | | | | 116217 | INSTALLDIR passed path basic path validation: /Applications
04/08/14 09:57:15:269 | [INFO] | | OOBE | DE | | | | 116217 | ::START TIMER:: [System check :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 09:57:15:272 | [INFO] | | OOBE | DE | | | | 116217 | In InstallPreSystemCheckProc
04/08/14 09:57:15:272 | [INFO] | | OOBE | DE | | | | 116217 | Custom action return code: 0
04/08/14 09:57:15:272 | [INFO] | | OOBE | DE | | | | 116217 | :: END TIMER :: [System check :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 2 milliseconds (0.002 seconds)
04/08/14 09:57:15:416 | [INFO] | | OOBE | DE | | | | 116217 | BEGIN InstallOperationsQueue Unordered operations
04/08/14 09:57:15:416 | [INFO] | | OOBE | DE | | | | 116217 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 09:57:15:417 | [INFO] | | OOBE | DE | | | | 116217 | END InstallOperationsQueue Unordered operations
04/08/14 09:57:15:417 | [INFO] | | OOBE | DE | | | | 116217 | BEGIN InstallOperationsQueue Ordered operations
04/08/14 09:57:15:417 | [INFO] | | OOBE | DE | | | | 116217 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 09:57:15:417 | [INFO] | | OOBE | DE | | | | 116217 | END InstallOperationsQueue Ordered operations
04/08/14 09:57:15:447 | [INFO] | | OOBE | DE | | | | 116217 | Payloads passed preflight validation.
04/08/14 09:57:15:447 | [INFO] | | OOBE | DE | | | | 116217 | Call PreSession Custom Hook
04/08/14 09:57:15:447 | [INFO] | | OOBE | DE | | | | 116217 | ::START TIMER:: [Pre session :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 09:57:15:448 | [INFO] | | OOBE | DE | | | | 116217 | In InstallSessionOpenProc
04/08/14 09:57:15:448 | [INFO] | | OOBE | DE | | | | 116217 | Custom action return code: 0
04/08/14 09:57:15:448 | [INFO] | | OOBE | DE | | | | 116217 | :: END TIMER :: [Pre session :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 0 milliseconds (0 seconds)
04/08/14 09:57:15:448 | [INFO] | | OOBE | DE | | | | 116217 | BEGIN InstallOperationsQueue Unordered operations
04/08/14 09:57:15:448 | [INFO] | | OOBE | DE | | | | 116217 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 09:57:15:448 | [INFO] | | OOBE | DE | | | | 116217 | END InstallOperationsQueue Unordered operations
04/08/14 09:57:15:448 | [INFO] | | OOBE | DE | | | | 116217 | BEGIN InstallOperationsQueue Ordered operations
04/08/14 09:57:15:448 | [INFO] | | OOBE | DE | | | | 116217 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 09:57:15:448 | [INFO] | | OOBE | DE | | | | 116217 | END InstallOperationsQueue Ordered operations
04/08/14 09:57:15:825 | [INFO] | | OOBE | DE | | | | 116217 | Calling the custom action code for pre-install for payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}
04/08/14 09:57:15:825 | [INFO] | | OOBE | DE | | | | 116217 | ::START TIMER:: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 09:57:15:825 | [INFO] | | OOBE | DE | | | | 116217 | In PrePayloadInstallProc
04/08/14 09:57:15:826 | [INFO] | | OOBE | DE | | | | 116217 | CH: MediaPath: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/AMECore7All_x64-250314012832.zip
04/08/14 09:57:15:826 | [INFO] | | OOBE | DE | | | | 116217 | CH: Helper Path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/customactionHelper
04/08/14 09:57:15:830 | [INFO] | | OOBE | DE | | | | 116217 | CH: Get user id
04/08/14 09:57:15:830 | [INFO] | | OOBE | DE | | | | 116217 | uid = 501
04/08/14 09:57:15:830 | [INFO] | | OOBE | DE | | | | 116217 | CH: Processing for AC = {F50401F3-41D0-49C5-B3CE-BE111C0B867E}
04/08/14 09:57:15:833 | [INFO] | | OOBE | DE | | | | 116217 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterAIFF.bundle
04/08/14 09:57:15:833 | [INFO] | | OOBE | DE | | | | 116217 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterRED.bundle
04/08/14 09:57:15:833 | [INFO] | | OOBE | DE | | | | 116217 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/ImporterREDServer.app
04/08/14 09:57:15:834 | [INFO] | | OOBE | DE | | | | 116217 | Custom action return code: 0
04/08/14 09:57:15:834 | [INFO] | | OOBE | DE | | | | 116217 | :: END TIMER :: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 8 milliseconds (0.008 seconds) DTR = 500 KBPS (0.488281 MBPS)
04/08/14 09:57:15:834 | [INFO] | | OOBE | DE | | | | 116217 | ::START TIMER:: [Payload Operation :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 09:57:15:835 | [INFO] | | OOBE | DE | | | | 116232 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 09:57:15:835 | [INFO] | | OOBE | DE | | | | 116232 | Installer Operation: PayloadInstaller
04/08/14 09:57:15:835 | [INFO] | | OOBE | DE | | | | 116232 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 09:57:15:835 | [INFO] | | OOBE | DE | | | | 116232 | Request to install payload
04/08/14 09:57:15:838 | [INFO] | | OOBE | DE | | | | 116232 | Payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
04/08/14 09:57:36:926 | [INFO] | | OOBE | DE | | | | 116232 | Extracting assets complete. Number assets: 1
04/08/14 09:57:36:927 | [INFO] | | OOBE | DE | | | | 116232 | CustomizedPatch property not found in database
04/08/14 09:57:36:927 | [INFO] | | OOBE | DE | | | | 116232 | Beginning installation for payload at /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/Install.db
04/08/14 09:57:37:150 | [ERROR] | | OOBE | DE | | | | 116232 | DS015: Unable to read symlink target of source file "/Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/MediaIO/codecs/MCMPEG4VideoCodec.framework/MCMPEG4VideoCodec"(Seq 11)
04/08/14 09:57:37:150 | [WARN] | | OOBE | DE | | | | 116232 | DW063: Command ARKCopySymlinkCommand failed.(Seq 11)
04/08/14 09:57:37:150 | [INFO] | | OOBE | DE | | | | 116232 | Completing installation for payload at /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/Install.db
04/08/14 09:57:37:789 | [INFO] | | OOBE | DE | | | | 116217 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 09:57:37:789 | [INFO] | | OOBE | DE | | | | 116217 | :: END TIMER :: [Payload Operation :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 21956 milliseconds (21.956 seconds) DTR = 5.28329 KBPS (0.00515947 MBPS)
04/08/14 09:57:37:789 | [INFO] | | OOBE | DE | | | | 116217 | User specified overrideFile:
04/08/14 09:57:37:790 | [INFO] | | OOBE | DE | | | | 116217 | The csu inventory was not updated for payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}, value of local var is -1
04/08/14 09:57:37:791 | [INFO] | | OOBE | DE | | | | 116217 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}
04/08/14 09:57:37:791 | [INFO] | | OOBE | DE | | | | 116217 | ::START TIMER:: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 09:57:37:791 | [INFO] | | OOBE | DE | | | | 116217 | In PrePayloadInstallProc
04/08/14 09:57:37:791 | [INFO] | | OOBE | DE | | | | 116217 | CH: MediaPath: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/AMECore7All_x64-250314012832.zip
04/08/14 09:57:37:791 | [INFO] | | OOBE | DE | | | | 116217 | CH: Helper Path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/customactionHelper
04/08/14 09:57:37:792 | [INFO] | | OOBE | DE | | | | 116217 | CH: Get user id
04/08/14 09:57:37:792 | [INFO] | | OOBE | DE | | | | 116217 | uid = 501
04/08/14 09:57:37:792 | [INFO] | | OOBE | DE | | | | 116217 | CH: Processing for AC = {F50401F3-41D0-49C5-B3CE-BE111C0B867E}
04/08/14 09:57:37:807 | [INFO] | | OOBE | DE | | | | 116217 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterAIFF.bundle
04/08/14 09:57:37:807 | [INFO] | | OOBE | DE | | | | 116217 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterRED.bundle
04/08/14 09:57:37:807 | [INFO] | | OOBE | DE | | | | 116217 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/ImporterREDServer.app
04/08/14 09:57:37:807 | [INFO] | | OOBE | DE | | | | 116217 | Custom action return code: 0
04/08/14 09:57:37:807 | [INFO] | | OOBE | DE | | | | 116217 | :: END TIMER :: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 16 milliseconds (0.016 seconds) DTR = 250 KBPS (0.244141 MBPS)
04/08/14 09:57:38:019 | [INFO] | | OOBE | DE | | | | 116217 | No operation. We're done:
04/08/14 09:57:40:022 | [INFO] | | OOBE | DE | | | | 116217 | Total components installed: 0
04/08/14 09:57:40:022 | [INFO] | | OOBE | DE | | | | 116217 | Total components repaired: 0
04/08/14 09:57:40:023 | [INFO] | | OOBE | DE | | | | 116217 | Total components removed: 0
04/08/14 09:57:40:023 | [WARN] | | OOBE | DE | | | | 116217 | DW050: The following payload errors were found during install:
04/08/14 09:57:40:023 | [WARN] | | OOBE | DE | | | | 116217 | DW050: - Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64: Install failed
04/08/14 09:57:40:023 | [INFO] | | OOBE | DE | | | | 116217 | Call PostSession Custom Hook
04/08/14 09:57:40:023 | [INFO] | | OOBE | DE | | | | 116217 | ::START TIMER:: [Post session :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 09:57:40:023 | [INFO] | | OOBE | DE | | | | 116217 | In InstallSessionCloseProc
04/08/14 09:57:40:023 | [INFO] | | OOBE | DE | | | | 116217 | Custom action return code: 0
04/08/14 09:57:40:023 | [INFO] | | OOBE | DE | | | | 116217 | :: END TIMER :: [Post session :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 0 milliseconds (0 seconds)
04/08/14 09:57:40:023 | [INFO] | | OOBE | DE | | | | 116217 | :: END TIMER :: [Total Timer] took 25694 milliseconds (25.694 seconds) DTR = 5.7601 KBPS (0.0056251 MBPS)
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 | -------------------------------------- Summary --------------------------------------
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 | - 0 fatal error(s), 1 error(s)
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 | OSX version: 10.9.2
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 |
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 | ----------- Payload: Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} -----------
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/MediaIO/codecs/MCMPEG4VideoCodec.framework/MCMPEG4VideoCodec"(Seq 11)
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 |
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 | Please search the above error string(s) to find when the error occurred.
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 | These errors resulted in installer Exit Code mentioned below.
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 | -------------------------------------------------------------------------------------
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 |
04/08/14 09:57:41:024 | [INFO] | | OOBE | DE | | | | 116217 | Exit Code: 7 - Unable to complete Silent workflow.
04/08/14 09:57:41:025 | [INFO] | | OOBE | DE | | | | 116217 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
04/08/14 09:57:41:025 | [INFO] | | OOBE | DE | | | | 116217 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 09:57:41:025 | [INFO] | | OOBE | DE | | | | 116217 | END - Installer Session
04/08/14 09:57:41:025 | [INFO] | | OOBE | DE | | | | 116217 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:24:56:116 | [INFO] | | OOBE | DE | | | | 188873 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:24:56:116 | [INFO] | | OOBE | DE | | | | 188873 | Visit http://www.adobe.com/go/loganalyzer/ for more information
04/08/14 10:24:56:116 | [INFO] | | OOBE | DE | | | | 188873 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:24:56:116 | [INFO] | | OOBE | DE | | | | 188873 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:24:56:116 | [INFO] | | OOBE | DE | | | | 188873 | START - Installer Session
04/08/14 10:24:56:116 | [INFO] | | OOBE | DE | | | | 188873 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:24:56:116 | [INFO] | | OOBE | DE | | | | 188873 | RIBS version: 8.0.0.13
04/08/14 10:24:56:119 | [INFO] | | OOBE | DE | | | | 188873 | OSX version: 10.9.2
04/08/14 10:24:56:119 | [INFO] | | OOBE | DE | | | | 188873 | ::START TIMER:: [Total Timer]
04/08/14 10:24:56:119 | [INFO] | | OOBE | DE | | | | 188873 | CHECK: Single instance running
04/08/14 10:24:56:119 | [INFO] | | OOBE | DE | | | | 188873 | CHECK : Credentials
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Load Deployment File
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | deploymentFile option not given
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | CHECK : Another Native OS installer already running
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Create Required Folders
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Assuming install mode
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Looking up install source path
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Sync Media DB ...
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | ::START TIMER:: [Sync Media DB]
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Pre check media db sync
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | End of Pre check media db sync. Exit code: 0
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | :: END TIMER :: [Sync Media DB] took 122 milliseconds (0.122 seconds)
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Ready to initialize session to start with ...
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | ::START TIMER:: [CreatePayloadSession]
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Updated source path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Updating media info for: {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Ignoring original data since install source is local
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Type: 0, Volume Order: 1, Media Name: AdobeMediaEncoderTrial_64-7.2.2-mul-AdobeUpdate
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | Path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/AMECore7All_x64-250314012832.zip
04/08/14 10:24:56:120 | [INFO] | | OOBE | DE | | | | 188873 | -------------------- END - Updating Media Sources - END --------------------
04/08/14 10:24:56:121 | [INFO] | | OOBE | DE | | | | 188873 | Supported RIBS version range: [0.0.0.0,8.0.0.13]
04/08/14 10:24:56:121 | [INFO] | | OOBE | DE | | | | 188873 | ----------------- CreatePayloadSession: machine is x86 ---------------
04/08/14 10:24:56:218 | [INFO] | | OOBE | DE | | | | 188873 | ______ Verify Dependency Subscribers ______
04/08/14 10:24:56:218 | [INFO] | | OOBE | DE | | | | 188873 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
04/08/14 10:24:56:218 | [INFO] | | OOBE | DE | | | | 188873 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: 0 (0,0)
04/08/14 10:24:56:218 | [INFO] | | OOBE | DE | | | | 188873 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
04/08/14 10:24:56:219 | [INFO] | | OOBE | DE | | | | 188873 | Patch Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} can be applied to product Adobe Media Encoder CC X64 7.0.0.0 {F50401F3-41D0-49C5-B3CE-BE111C0B867E}
04/08/14 10:24:56:295 | [INFO] | | OOBE | DE | | | | 188873 | Setting property "installSourcePath" to: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2
04/08/14 10:24:56:295 | [INFO] | | OOBE | DE | | | | 188873 | Setting property "mode" to: silent
04/08/14 10:24:56:295 | [INFO] | | OOBE | DE | | | | 188873 | Setting property "updateManifestPath" to: /Users/costarica/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeMediaEncoderX64-7/7.2.2/7.2.2.xml
04/08/14 10:24:56:295 | [INFO] | | OOBE | DE | | | | 188873 | Setting property "workflow" to: updater
04/08/14 10:24:56:295 | [INFO] | | OOBE | DE | | | | 188873 | Overwrite property "extensionsOnly" to: 1
04/08/14 10:24:56:295 | [INFO] | | OOBE | DE | | | | 188873 | Overwrite property "mode" to: silent
04/08/14 10:24:56:295 | [INFO] | | OOBE | DE | | | | 188873 | Overwrite property "patchesOnly" to: 1
04/08/14 10:24:56:295 | [INFO] | | OOBE | DE | | | | 188873 | Overwrite property "updateManifestPath" to: /Users/costarica/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeMediaEncoderX64-7/7.2.2/7.2.2.xml
04/08/14 10:24:56:295 | [INFO] | | OOBE | DE | | | | 188873 | Overwrite property "workflow" to: updater
04/08/14 10:24:56:296 | [INFO] | | OOBE | DE | | | | 188873 | Found payload actions:
04/08/14 10:24:56:296 | [INFO] | | OOBE | DE | | | | 188873 | Deciding what installer mode to use...
04/08/14 10:24:56:301 | [INFO] | | OOBE | DE | | | | 188873 | BEGIN Setting requested payload actions
04/08/14 10:24:56:302 | [INFO] | | OOBE | DE | | | | 188873 | Value returned on lookup of payload: Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} is: false
04/08/14 10:24:56:302 | [INFO] | | OOBE | DE | | | | 188873 | Action string for Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} is install
04/08/14 10:24:56:303 | [INFO] | | OOBE | DE | | | | 188873 | END Setting requested payload actions
04/08/14 10:24:56:303 | [INFO] | | OOBE | DE | | | | 188873 | Collected advanced path check information for INSTALLDIR
04/08/14 10:24:56:303 | [INFO] | | OOBE | DE | | | | 188873 | INSTALLDIR is a well-formed path
04/08/14 10:24:56:303 | [INFO] | | OOBE | DE | | | | 188873 | INSTALLDIR is not the root path
04/08/14 10:24:56:303 | [INFO] | | OOBE | DE | | | | 188873 | INSTALLDIR is on a local volume
04/08/14 10:24:56:303 | [INFO] | | OOBE | DE | | | | 188873 | INSTALLDIR is on a writable volume
04/08/14 10:24:56:303 | [INFO] | | OOBE | DE | | | | 188873 | INSTALLDIR is not on a case sensitive volume
04/08/14 10:24:56:303 | [INFO] | | OOBE | DE | | | | 188873 | INSTALLDIR passed path basic path validation: /Applications
04/08/14 10:24:56:359 | [INFO] | | OOBE | DE | | | | 188873 | ::START TIMER:: [System check :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:24:56:361 | [INFO] | | OOBE | DE | | | | 188873 | In InstallPreSystemCheckProc
04/08/14 10:24:56:361 | [INFO] | | OOBE | DE | | | | 188873 | Custom action return code: 0
04/08/14 10:24:56:361 | [INFO] | | OOBE | DE | | | | 188873 | :: END TIMER :: [System check :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 2 milliseconds (0.002 seconds)
04/08/14 10:24:56:431 | [INFO] | | OOBE | DE | | | | 188873 | BEGIN InstallOperationsQueue Unordered operations
04/08/14 10:24:56:431 | [INFO] | | OOBE | DE | | | | 188873 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 10:24:56:431 | [INFO] | | OOBE | DE | | | | 188873 | END InstallOperationsQueue Unordered operations
04/08/14 10:24:56:431 | [INFO] | | OOBE | DE | | | | 188873 | BEGIN InstallOperationsQueue Ordered operations
04/08/14 10:24:56:431 | [INFO] | | OOBE | DE | | | | 188873 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 10:24:56:431 | [INFO] | | OOBE | DE | | | | 188873 | END InstallOperationsQueue Ordered operations
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | Payloads passed preflight validation.
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | Call PreSession Custom Hook
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | ::START TIMER:: [Pre session :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | In InstallSessionOpenProc
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | Custom action return code: 0
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | :: END TIMER :: [Pre session :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 0 milliseconds (0 seconds)
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | BEGIN InstallOperationsQueue Unordered operations
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | END InstallOperationsQueue Unordered operations
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | BEGIN InstallOperationsQueue Ordered operations
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 10:24:56:462 | [INFO] | | OOBE | DE | | | | 188873 | END InstallOperationsQueue Ordered operations
04/08/14 10:24:56:762 | [INFO] | | OOBE | DE | | | | 188873 | Calling the custom action code for pre-install for payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}
04/08/14 10:24:56:762 | [INFO] | | OOBE | DE | | | | 188873 | ::START TIMER:: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:24:56:762 | [INFO] | | OOBE | DE | | | | 188873 | In PrePayloadInstallProc
04/08/14 10:24:56:763 | [INFO] | | OOBE | DE | | | | 188873 | CH: MediaPath: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/AMECore7All_x64-250314012832.zip
04/08/14 10:24:56:763 | [INFO] | | OOBE | DE | | | | 188873 | CH: Helper Path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/customactionHelper
04/08/14 10:24:56:765 | [INFO] | | OOBE | DE | | | | 188873 | CH: Get user id
04/08/14 10:24:56:765 | [INFO] | | OOBE | DE | | | | 188873 | uid = 501
04/08/14 10:24:56:765 | [INFO] | | OOBE | DE | | | | 188873 | CH: Processing for AC = {F50401F3-41D0-49C5-B3CE-BE111C0B867E}
04/08/14 10:24:56:768 | [INFO] | | OOBE | DE | | | | 188873 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterAIFF.bundle
04/08/14 10:24:56:768 | [INFO] | | OOBE | DE | | | | 188873 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterRED.bundle
04/08/14 10:24:56:768 | [INFO] | | OOBE | DE | | | | 188873 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/ImporterREDServer.app
04/08/14 10:24:56:768 | [INFO] | | OOBE | DE | | | | 188873 | Custom action return code: 0
04/08/14 10:24:56:768 | [INFO] | | OOBE | DE | | | | 188873 | :: END TIMER :: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 6 milliseconds (0.006 seconds) DTR = 666.667 KBPS (0.651042 MBPS)
04/08/14 10:24:56:768 | [INFO] | | OOBE | DE | | | | 188873 | ::START TIMER:: [Payload Operation :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:24:56:770 | [INFO] | | OOBE | DE | | | | 188956 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:24:56:770 | [INFO] | | OOBE | DE | | | | 188956 | Installer Operation: PayloadInstaller
04/08/14 10:24:56:770 | [INFO] | | OOBE | DE | | | | 188956 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:24:56:770 | [INFO] | | OOBE | DE | | | | 188956 | Request to install payload
04/08/14 10:24:56:773 | [INFO] | | OOBE | DE | | | | 188956 | Payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
04/08/14 10:25:19:089 | [INFO] | | OOBE | DE | | | | 188956 | Extracting assets complete. Number assets: 1
04/08/14 10:25:19:089 | [INFO] | | OOBE | DE | | | | 188956 | CustomizedPatch property not found in database
04/08/14 10:25:19:089 | [INFO] | | OOBE | DE | | | | 188956 | Beginning installation for payload at /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/Install.db
04/08/14 10:25:19:384 | [ERROR] | | OOBE | DE | | | | 188956 | DS015: Unable to read symlink target of source file "/Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/MediaIO/codecs/MCMPEG4VideoCodec.framework/MCMPEG4VideoCodec"(Seq 11)
04/08/14 10:25:19:384 | [WARN] | | OOBE | DE | | | | 188956 | DW063: Command ARKCopySymlinkCommand failed.(Seq 11)
04/08/14 10:25:19:384 | [INFO] | | OOBE | DE | | | | 188956 | Completing installation for payload at /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/Install.db
04/08/14 10:25:20:132 | [INFO] | | OOBE | DE | | | | 188873 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:25:20:132 | [INFO] | | OOBE | DE | | | | 188873 | :: END TIMER :: [Payload Operation :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 23364 milliseconds (23.364 seconds) DTR = 15659.8 KBPS (15.2928 MBPS)
04/08/14 10:25:20:133 | [INFO] | | OOBE | DE | | | | 188873 | User specified overrideFile:
04/08/14 10:25:20:134 | [INFO] | | OOBE | DE | | | | 188873 | The csu inventory was not updated for payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}, value of local var is -1
04/08/14 10:25:20:134 | [INFO] | | OOBE | DE | | | | 188873 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}
04/08/14 10:25:20:134 | [INFO] | | OOBE | DE | | | | 188873 | ::START TIMER:: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:25:20:134 | [INFO] | | OOBE | DE | | | | 188873 | In PrePayloadInstallProc
04/08/14 10:25:20:134 | [INFO] | | OOBE | DE | | | | 188873 | CH: MediaPath: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/AMECore7All_x64-250314012832.zip
04/08/14 10:25:20:134 | [INFO] | | OOBE | DE | | | | 188873 | CH: Helper Path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/customactionHelper
04/08/14 10:25:20:135 | [INFO] | | OOBE | DE | | | | 188873 | CH: Get user id
04/08/14 10:25:20:135 | [INFO] | | OOBE | DE | | | | 188873 | uid = 501
04/08/14 10:25:20:135 | [INFO] | | OOBE | DE | | | | 188873 | CH: Processing for AC = {F50401F3-41D0-49C5-B3CE-BE111C0B867E}
04/08/14 10:25:20:136 | [INFO] | | OOBE | DE | | | | 188873 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterAIFF.bundle
04/08/14 10:25:20:136 | [INFO] | | OOBE | DE | | | | 188873 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterRED.bundle
04/08/14 10:25:20:136 | [INFO] | | OOBE | DE | | | | 188873 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/ImporterREDServer.app
04/08/14 10:25:20:136 | [INFO] | | OOBE | DE | | | | 188873 | Custom action return code: 0
04/08/14 10:25:20:136 | [INFO] | | OOBE | DE | | | | 188873 | :: END TIMER :: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 2 milliseconds (0.002 seconds) DTR = 2000 KBPS (1.95312 MBPS)
04/08/14 10:25:20:477 | [INFO] | | OOBE | DE | | | | 188873 | No operation. We're done:
04/08/14 10:25:22:481 | [INFO] | | OOBE | DE | | | | 188873 | Total components installed: 0
04/08/14 10:25:22:481 | [INFO] | | OOBE | DE | | | | 188873 | Total components repaired: 0
04/08/14 10:25:22:481 | [INFO] | | OOBE | DE | | | | 188873 | Total components removed: 0
04/08/14 10:25:22:481 | [WARN] | | OOBE | DE | | | | 188873 | DW050: The following payload errors were found during install:
04/08/14 10:25:22:481 | [WARN] | | OOBE | DE | | | | 188873 | DW050: - Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64: Install failed
04/08/14 10:25:22:481 | [INFO] | | OOBE | DE | | | | 188873 | Call PostSession Custom Hook
04/08/14 10:25:22:481 | [INFO] | | OOBE | DE | | | | 188873 | ::START TIMER:: [Post session :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:25:22:481 | [INFO] | | OOBE | DE | | | | 188873 | In InstallSessionCloseProc
04/08/14 10:25:22:481 | [INFO] | | OOBE | DE | | | | 188873 | Custom action return code: 0
04/08/14 10:25:22:481 | [INFO] | | OOBE | DE | | | | 188873 | :: END TIMER :: [Post session :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 0 milliseconds (0 seconds)
04/08/14 10:25:22:481 | [INFO] | | OOBE | DE | | | | 188873 | :: END TIMER :: [Total Timer] took 27015 milliseconds (27.015 seconds) DTR = 13542.6 KBPS (13.2251 MBPS)
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | -------------------------------------- Summary --------------------------------------
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | - 0 fatal error(s), 1 error(s)
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | OSX version: 10.9.2
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 |
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | ----------- Payload: Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} -----------
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/MediaIO/codecs/MCMPEG4VideoCodec.framework/MCMPEG4VideoCodec"(Seq 11)
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 |
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | Please search the above error string(s) to find when the error occurred.
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | These errors resulted in installer Exit Code mentioned below.
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | -------------------------------------------------------------------------------------
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 |
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | Exit Code: 7 - Unable to complete Silent workflow.
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | END - Installer Session
04/08/14 10:25:23:482 | [INFO] | | OOBE | DE | | | | 188873 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:34:48:711 | [INFO] | | OOBE | DE | | | | 216338 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:34:48:711 | [INFO] | | OOBE | DE | | | | 216338 | Visit http://www.adobe.com/go/loganalyzer/ for more information
04/08/14 10:34:48:711 | [INFO] | | OOBE | DE | | | | 216338 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:34:48:711 | [INFO] | | OOBE | DE | | | | 216338 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:34:48:711 | [INFO] | | OOBE | DE | | | | 216338 | START - Installer Session
04/08/14 10:34:48:711 | [INFO] | | OOBE | DE | | | | 216338 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:34:48:711 | [INFO] | | OOBE | DE | | | | 216338 | RIBS version: 8.0.0.13
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | OSX version: 10.9.2
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | ::START TIMER:: [Total Timer]
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | CHECK: Single instance running
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | CHECK : Credentials
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Load Deployment File
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | deploymentFile option not given
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | CHECK : Another Native OS installer already running
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Create Required Folders
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Assuming install mode
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Looking up install source path
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Sync Media DB ...
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | ::START TIMER:: [Sync Media DB]
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Pre check media db sync
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | End of Pre check media db sync. Exit code: 0
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | :: END TIMER :: [Sync Media DB] took 21 milliseconds (0.021 seconds)
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Ready to initialize session to start with ...
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | ::START TIMER:: [CreatePayloadSession]
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Updated source path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Updating media info for: {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Ignoring original data since install source is local
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Type: 0, Volume Order: 1, Media Name: AdobeMediaEncoderTrial_64-7.2.2-mul-AdobeUpdate
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | Path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/AMECore7All_x64-250314012832.zip
04/08/14 10:34:48:714 | [INFO] | | OOBE | DE | | | | 216338 | -------------------- END - Updating Media Sources - END --------------------
04/08/14 10:34:48:715 | [INFO] | | OOBE | DE | | | | 216338 | Supported RIBS version range: [0.0.0.0,8.0.0.13]
04/08/14 10:34:48:715 | [INFO] | | OOBE | DE | | | | 216338 | ----------------- CreatePayloadSession: machine is x86 ---------------
04/08/14 10:34:48:827 | [INFO] | | OOBE | DE | | | | 216338 | ______ Verify Dependency Subscribers ______
04/08/14 10:34:48:827 | [INFO] | | OOBE | DE | | | | 216338 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
04/08/14 10:34:48:827 | [INFO] | | OOBE | DE | | | | 216338 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: 0 (0,0)
04/08/14 10:34:48:827 | [INFO] | | OOBE | DE | | | | 216338 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
04/08/14 10:34:48:828 | [INFO] | | OOBE | DE | | | | 216338 | Patch Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} can be applied to product Adobe Media Encoder CC X64 7.0.0.0 {F50401F3-41D0-49C5-B3CE-BE111C0B867E}
04/08/14 10:34:48:900 | [INFO] | | OOBE | DE | | | | 216338 | Setting property "installSourcePath" to: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2
04/08/14 10:34:48:900 | [INFO] | | OOBE | DE | | | | 216338 | Setting property "mode" to: silent
04/08/14 10:34:48:900 | [INFO] | | OOBE | DE | | | | 216338 | Setting property "updateManifestPath" to: /Users/costarica/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeMediaEncoderX64-7/7.2.2/7.2.2.xml
04/08/14 10:34:48:900 | [INFO] | | OOBE | DE | | | | 216338 | Setting property "workflow" to: updater
04/08/14 10:34:48:900 | [INFO] | | OOBE | DE | | | | 216338 | Overwrite property "extensionsOnly" to: 1
04/08/14 10:34:48:900 | [INFO] | | OOBE | DE | | | | 216338 | Overwrite property "mode" to: silent
04/08/14 10:34:48:900 | [INFO] | | OOBE | DE | | | | 216338 | Overwrite property "patchesOnly" to: 1
04/08/14 10:34:48:900 | [INFO] | | OOBE | DE | | | | 216338 | Overwrite property "updateManifestPath" to: /Users/costarica/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeMediaEncoderX64-7/7.2.2/7.2.2.xml
04/08/14 10:34:48:900 | [INFO] | | OOBE | DE | | | | 216338 | Overwrite property "workflow" to: updater
04/08/14 10:34:48:901 | [INFO] | | OOBE | DE | | | | 216338 | Found payload actions:
04/08/14 10:34:48:901 | [INFO] | | OOBE | DE | | | | 216338 | Deciding what installer mode to use...
04/08/14 10:34:48:906 | [INFO] | | OOBE | DE | | | | 216338 | BEGIN Setting requested payload actions
04/08/14 10:34:48:907 | [INFO] | | OOBE | DE | | | | 216338 | Value returned on lookup of payload: Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} is: false
04/08/14 10:34:48:907 | [INFO] | | OOBE | DE | | | | 216338 | Action string for Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8} is install
04/08/14 10:34:48:907 | [INFO] | | OOBE | DE | | | | 216338 | END Setting requested payload actions
04/08/14 10:34:48:908 | [INFO] | | OOBE | DE | | | | 216338 | Collected advanced path check information for INSTALLDIR
04/08/14 10:34:48:908 | [INFO] | | OOBE | DE | | | | 216338 | INSTALLDIR is a well-formed path
04/08/14 10:34:48:908 | [INFO] | | OOBE | DE | | | | 216338 | INSTALLDIR is not the root path
04/08/14 10:34:48:908 | [INFO] | | OOBE | DE | | | | 216338 | INSTALLDIR is on a local volume
04/08/14 10:34:48:908 | [INFO] | | OOBE | DE | | | | 216338 | INSTALLDIR is on a writable volume
04/08/14 10:34:48:908 | [INFO] | | OOBE | DE | | | | 216338 | INSTALLDIR is not on a case sensitive volume
04/08/14 10:34:48:908 | [INFO] | | OOBE | DE | | | | 216338 | INSTALLDIR passed path basic path validation: /Applications
04/08/14 10:34:49:035 | [INFO] | | OOBE | DE | | | | 216338 | ::START TIMER:: [System check :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:34:49:038 | [INFO] | | OOBE | DE | | | | 216338 | In InstallPreSystemCheckProc
04/08/14 10:34:49:038 | [INFO] | | OOBE | DE | | | | 216338 | Custom action return code: 0
04/08/14 10:34:49:038 | [INFO] | | OOBE | DE | | | | 216338 | :: END TIMER :: [System check :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 3 milliseconds (0.003 seconds)
04/08/14 10:34:49:194 | [INFO] | | OOBE | DE | | | | 216338 | BEGIN InstallOperationsQueue Unordered operations
04/08/14 10:34:49:194 | [INFO] | | OOBE | DE | | | | 216338 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 10:34:49:194 | [INFO] | | OOBE | DE | | | | 216338 | END InstallOperationsQueue Unordered operations
04/08/14 10:34:49:194 | [INFO] | | OOBE | DE | | | | 216338 | BEGIN InstallOperationsQueue Ordered operations
04/08/14 10:34:49:194 | [INFO] | | OOBE | DE | | | | 216338 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 10:34:49:194 | [INFO] | | OOBE | DE | | | | 216338 | END InstallOperationsQueue Ordered operations
04/08/14 10:34:49:223 | [INFO] | | OOBE | DE | | | | 216338 | Payloads passed preflight validation.
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | Call PreSession Custom Hook
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | ::START TIMER:: [Pre session :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | In InstallSessionOpenProc
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | Custom action return code: 0
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | :: END TIMER :: [Pre session :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 0 milliseconds (0 seconds)
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | BEGIN InstallOperationsQueue Unordered operations
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | END InstallOperationsQueue Unordered operations
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | BEGIN InstallOperationsQueue Ordered operations
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: with operation install
04/08/14 10:34:49:224 | [INFO] | | OOBE | DE | | | | 216338 | END InstallOperationsQueue Ordered operations
04/08/14 10:34:49:618 | [INFO] | | OOBE | DE | | | | 216338 | Calling the custom action code for pre-install for payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}
04/08/14 10:34:49:618 | [INFO] | | OOBE | DE | | | | 216338 | ::START TIMER:: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:34:49:618 | [INFO] | | OOBE | DE | | | | 216338 | In PrePayloadInstallProc
04/08/14 10:34:49:619 | [INFO] | | OOBE | DE | | | | 216338 | CH: MediaPath: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/AMECore7All_x64-250314012832.zip
04/08/14 10:34:49:619 | [INFO] | | OOBE | DE | | | | 216338 | CH: Helper Path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/customactionHelper
04/08/14 10:34:49:623 | [INFO] | | OOBE | DE | | | | 216338 | CH: Get user id
04/08/14 10:34:49:623 | [INFO] | | OOBE | DE | | | | 216338 | uid = 501
04/08/14 10:34:49:623 | [INFO] | | OOBE | DE | | | | 216338 | CH: Processing for AC = {F50401F3-41D0-49C5-B3CE-BE111C0B867E}
04/08/14 10:34:49:626 | [INFO] | | OOBE | DE | | | | 216338 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterAIFF.bundle
04/08/14 10:34:49:626 | [INFO] | | OOBE | DE | | | | 216338 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterRED.bundle
04/08/14 10:34:49:626 | [INFO] | | OOBE | DE | | | | 216338 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/ImporterREDServer.app
04/08/14 10:34:49:626 | [INFO] | | OOBE | DE | | | | 216338 | Custom action return code: 0
04/08/14 10:34:49:626 | [INFO] | | OOBE | DE | | | | 216338 | :: END TIMER :: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 8 milliseconds (0.008 seconds) DTR = 500 KBPS (0.488281 MBPS)
04/08/14 10:34:49:626 | [INFO] | | OOBE | DE | | | | 216338 | ::START TIMER:: [Payload Operation :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:34:49:628 | [INFO] | | OOBE | DE | | | | 216389 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:34:49:628 | [INFO] | | OOBE | DE | | | | 216389 | Installer Operation: PayloadInstaller
04/08/14 10:34:49:628 | [INFO] | | OOBE | DE | | | | 216389 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:34:49:628 | [INFO] | | OOBE | DE | | | | 216389 | Request to install payload
04/08/14 10:34:49:631 | [INFO] | | OOBE | DE | | | | 216389 | Payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
04/08/14 10:35:11:433 | [INFO] | | OOBE | DE | | | | 216389 | Extracting assets complete. Number assets: 1
04/08/14 10:35:11:433 | [INFO] | | OOBE | DE | | | | 216389 | CustomizedPatch property not found in database
04/08/14 10:35:11:433 | [INFO] | | OOBE | DE | | | | 216389 | Beginning installation for payload at /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/Install.db
04/08/14 10:35:11:763 | [ERROR] | | OOBE | DE | | | | 216389 | DS015: Unable to read symlink target of source file "/Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/MediaIO/codecs/MCMPEG4VideoCodec.framework/MCMPEG4VideoCodec"(Seq 11)
04/08/14 10:35:11:763 | [WARN] | | OOBE | DE | | | | 216389 | DW063: Command ARKCopySymlinkCommand failed.(Seq 11)
04/08/14 10:35:11:764 | [INFO] | | OOBE | DE | | | | 216389 | Completing installation for payload at /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/Install.db
04/08/14 10:35:12:486 | [INFO] | | OOBE | DE | | | | 216338 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
04/08/14 10:35:12:487 | [INFO] | | OOBE | DE | | | | 216338 | :: END TIMER :: [Payload Operation :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 22861 milliseconds (22.861 seconds) DTR = 1516.12 KBPS (1.48059 MBPS)
04/08/14 10:35:12:487 | [INFO] | | OOBE | DE | | | | 216338 | User specified overrideFile:
04/08/14 10:35:12:488 | [INFO] | | OOBE | DE | | | | 216338 | The csu inventory was not updated for payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}, value of local var is -1
04/08/14 10:35:12:489 | [INFO] | | OOBE | DE | | | | 216338 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Media Encoder CC X64_7.2.2_AMECore7All_x64 7.2.2.0 {983D3C4B-D852-47DC-B0D3-1C961D3B31F8}
04/08/14 10:35:12:489 | [INFO] | | OOBE | DE | | | | 216338 | ::START TIMER:: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}]
04/08/14 10:35:12:489 | [INFO] | | OOBE | DE | | | | 216338 | In PrePayloadInstallProc
04/08/14 10:35:12:489 | [INFO] | | OOBE | DE | | | | 216338 | CH: MediaPath: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/AMECore7All_x64-250314012832.zip
04/08/14 10:35:12:489 | [INFO] | | OOBE | DE | | | | 216338 | CH: Helper Path: /Users/costarica/Library/Caches/Adobe/AAMUpdater/AdobeMediaEncoderX64-7/7.2.2/payloads/AM ECore7All_x64-250314012832/customactionHelper
04/08/14 10:35:12:490 | [INFO] | | OOBE | DE | | | | 216338 | CH: Get user id
04/08/14 10:35:12:490 | [INFO] | | OOBE | DE | | | | 216338 | uid = 501
04/08/14 10:35:12:490 | [INFO] | | OOBE | DE | | | | 216338 | CH: Processing for AC = {F50401F3-41D0-49C5-B3CE-BE111C0B867E}
04/08/14 10:35:12:491 | [INFO] | | OOBE | DE | | | | 216338 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterAIFF.bundle
04/08/14 10:35:12:491 | [INFO] | | OOBE | DE | | | | 216338 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/Plug-ins/Common/ImporterRED.bundle
04/08/14 10:35:12:491 | [INFO] | | OOBE | DE | | | | 216338 | CH: action = rm, path = /Applications/Adobe Creative Cloud/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/ImporterREDServer.app
04/08/14 10:35:12:491 | [INFO] | | OOBE | DE | | | | 216338 | Custom action return code: 0
04/08/14 10:35:12:491 | [INFO] | | OOBE | DE | | | | 216338 | :: END TIMER :: [Pre payload :{983D3C4B-D852-47DC-B0D3-1C961D3B31F8}] took 2 milliseconds (0.002 seconds) DTR = 2000 KBPS (1.95312 MBPS)
04/08/14 10:35:12:809 | [INFO] | | OOBE | DE | | | | 216338 | No operation. We're done:
04/08/14 10:35:14:811 | [INFO] | | OOBE | DE | | | | 216338 | Total components installed: 0
04/08/14 10:35:14:811 | [INFO] | | OOBE | DE | | | | 216338 | Total components repaired: 0
04/08/14 10:35:14:811 | [INFO] | | OOBE | DE | | | | 216338 | Total components removed: 0
04/08/14 10:35:14:811 | [WARN] | | OOBE | DE | | | | 216338 | DW050: The following payload errors were found during install:
04/08/14 10:35:14:811 | [WARN] |[ Mac 10.9.3 / Indesign CC update fail / Premiere update fail / Adobe Media Encoder 7.2.2 update fail ]
Adobe Media Encoder was the problem for me. There's no separate uninstaller for AME. My ID CC and Premiere couldn't be updated (for the AME7.2.2 update as the only change). MCMHMPEGVideoCodec.framework seemed to be the factor.
I uninstalled Premiere (only), after having manually removed MCMHMPEGVideoCodec.framework from inside AME. After boot I installed it again and voilà, both (ID & Premiere) updates went trough fine. The MCMHMPEGVideoCodec.framework was on place inside AME too. -
Windows update fails with error 0x800F0922 for KB2961072 on Windows 8.1 desktop
I just tried to install updates on my Dell desktop tower running Windows 8.1 Pro. The first time it said that updates did not succeed and that it had to roll them back. I started using computer and now that same update notification showed up again.
I tried installing it once more and got the same story -- it rolled them back. So I'm afraid I'm about to go into a deadloop with Microsoft here.
On the side note let me say that I am not a fan of stopping my work to reboot computer and loose 10-15 min on this foolishness, so if there's a way to make these go away, I'd follow it.
When I pull up an update window I get these:
As for "security update for internet explorer", if that's the hold-up, I'd gladly pick the one that says, "Remove internet explorer 11 FOREVER" because I never use it and I don't know why I even have it?
Anyway, when the update fails and gets rolled back after a reboot here's what I see in the event log:Hi,
to solve this issue please follow the instructions given in this link:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03653226#N421
you've dell but this will solve your issue. or let us know if it isn't.
and if you're interested in knowing the why such issue occurred then read this link: http://www.infoworld.com/t/microsoft-windows/how-fix-problems-revoked-uefi-module-patches-kb-2920189-and-2962824-242533 -
Config Manager 2012 R2 Update Failed - Now What?
Starting Environment:
Windows Server 2012 VM
Configuration Manager 2012 CU1
SQL Server 2012 Enterprise SP1 installed on a separate 2 node cluster
We have been running this setup for Config Manager 2012 CU1 for about a year now with no issues at all. In an effort to deploy Windows 8.1 I ran the Configuration Manager 2012 R2 Update. The update failed halfway through. From the ConfigMgrSetup.log
it looks like it wasn't able to connect to the database and this is why the update failed. Problem is after the install failed I am no longer able to connect to the database when opening the CM console. I get the "Configuration Manager cannot connect
to the site" message. Here is the error from the SMSAdminUI.log:
[02/24/2014 19:10:21] :Transport error; failed to connect, message: 'The SMS Provider reported an error.'\r\nMicrosoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryException\r\nThe SMS Provider reported an error.\r\n at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryResultsObject.<GetEnumerator>d__0.MoveNext()
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.Connect(String configMgrServerPath)
at Microsoft.ConfigurationManagement.AdminConsole.SmsSiteConnectionNode.GetConnectionManagerInstance(String connectionManagerInstance)\r\nConfigMgr Error Object:
instance of __ExtendedStatus
Operation = "ExecQuery";
ParameterInfo = "SELECT * FROM SMS_Site WHERE SiteCode = 'EPS'";
ProviderName = "WinMgmt";
Error Code:
ProviderLoadFailure
\r\nSystem.Management.ManagementException\r\nProvider load failure \r\n at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryResultsObject.<GetEnumerator>d__0.MoveNext()\r\nManagementException details:
instance of __ExtendedStatus
Operation = "ExecQuery";
ParameterInfo = "SELECT * FROM SMS_Site WHERE SiteCode = 'EPS'";
ProviderName = "WinMgmt";
\r\n
[10, PID:6140][02/24/2014 19:10:21] :System.Management.ManagementException\r\nProvider load failure \r\n at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject inParameters, InvokeMethodOptions options)
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.ExecuteMethod(String methodClass, String methodName, Dictionary`2 methodParameters, Boolean traceParameters)\r\nManagementException details:
I have tried running the R2 update again but am now faced with the following 2 failures during run check:
Current SUM configuration uses virtual locations for some of the active SUPs. Please remove any virtual locations from the existing SUM configuration.
There is an active source hierarchy configured for migration. Please stop data gathering for each source site in the source hierarchy.
I do not know how I can fix these errors without being able to connect through the console.
Does anyone have any ideas on how I can reconnect the console to the database and eventually successfully run the R2 update?
Database itself seems fine. No errors. Database mounts fine.
Thanks in advance for any input.Hi,
I saw a similar problem with yours. It should be helpful.
http://social.technet.microsoft.com/Forums/en-US/dda03cc4-e78e-409b-a9dd-f6d8a4f96774/upgrade-to-system-center-2012-sp1-prerequisite-check-failed-with-error-software-update-points-in?forum=configmgrsum
Best Regards,
Joyce Li
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"Update Failed" error while trying to update Bridge and Photoshop (U44M1l216)
I'm having issues just trying to update Photoshop and Bridge.
I have Adobe CC 2014 on a Late 2012 Mac Mini OSX Yosemite (though I was also having this issue before I upgraded from Mavericks a few days ago) This is a work computer that's only had these programs for 2-3 weeks- as this is a new job, so everything is really fresh with installs and so on.
When Updating the to the Latests Apps I get this Window:
When I click "Learn More" I get these Windows:
Googling this Error Number only takes me to error codes similar but the number isn't quite right.
I stumbled upon a thread with similar numbers and tried installing the updates directly from the Adobe Website, and they failed. I did that last week so i don't have screenshots of the exact error. If you need me to do that again to get more diagnostic information, please let me know. I also tried reinstalling Adobe Extension manager and it did nothing either way in affecting the situation.
I have no idea what's wrong or what to do to figure this out.
Any help or clarity would help.
thank youI found a solution:
I have try all: Uninstall, reinstall, reboot, Clean... and nothing have worked until I have seen somebody saying this:
to fix this (on a PC)
1: open up the Creative Cloud control panel, and quit out.
2: Navigate to C:\Users\YOUR_USERNAME\AppData\Local\Adobe\AAMUpdater
3: Delete (or rename) the directory named "1.0"
4: restart Creative Cloud
5: Got to the App manager and update
I try that but didn't work. But finally a notice (in my case) in this directory (C:\Users\Bart Raven\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobeAfterEffects-13.0.0-Trial\13.0.2) I had a SETUP.ZIP file of the 13.0.2 update that was BROKEN and it didn't want to unzip. IT WAS A SETUP.ZIP file BROKEN.
THAT WAS THE PROBLEM!!
I download a new 13.0.2 update from this site:
All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools windows
All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools MAC
and put it unziped in the same directory: ((C:\Users\Bart Raven\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobeAfterEffects-13.0.0-Trial\13.0.2)
RUN IT, and finally everything works fine again!!
Then i put the last update from the Adobe Cretive Cloud.
SO, The problem is a broken SETUP.ZIP file update in some place in here: C:\Users\Bart Raven\AppData\Local\Adobe\AAMUpdater\1.0\Install - for WINDOWS.
Just replace it for a good one.
Hope this help
More info: Update Failed. Unable to extract the downloaded files. (U44M11210)
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