2.1 Exchage Account - Can send but not recieve

Worked fine on original firmware and 2.02
even wiped the entire phone and re-entered exchange details
All my folders are there - all contacts...
but keep getting the error, connection to the server has failed.
But like i said, can send mail, sync contacts...surf web...
its this way on 3g, edge and wifi.
and yes i know i entered the correct server address, otherwise i would not have all my folders and contacts.

Have you tried sending yourself an email to see if that one comes in? Have you logged into your email account on a computer to check your email just to make sure that everything is OK there? Have you checked the incoming server settings to make sure that your username and password are correct?

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Hi and Welcome to the Forums!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I just set up a new ipad and cannot receive imessages. I can send them but not receive. Can anyone help?

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my wifes phone this morning was working fine but since this afternoon she cannot recieve any texts. she can send and make and recieve phone calls though
its an iphone 3gs
cheers

I have tried everything in the above link before posting. I now have two Ipad mini's doing the exact same thing (different email's) and one Ipad with another email set up exactly the same that works fine. All email go to the same account and although the mini's say they cannot connect the emails still successfully send. They just cannot recieve email's.

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Can send but not recieve faxes.

Hi there.
So I have this weird problem, I can sent faxes, no problems here, but I there is a problem with the incoming faxes.
When I recieve a fax, the regular routine happens, apparently everything is ok from the sender side but I got no faxes on the Fax folder in my home folder (and no email either, even if I checked this option).
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I got a quicksilver G4, with the builtin apple v.90 modem.
I never had this problem before.
Thanks.

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For some reason the emails that are sent to me are not coming through. Sending works just fine but i can't recieve any.
I called my service provider to check all my settings...he said i had a couple of emails that really large and that was probably the problem....he deleted them but still nothing.
Any suggestions?
thanks

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Application Basics
Name: Thunderbird
Version: 31.0
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20140717165725
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) mail.fritzsching.us:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: mail.fritzsching.us:587, plain, passwordCleartext, true
Crash Reports
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 31.0
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: d9fd22c3-e9b1-446e-8184-ee4c6031bbb
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1406957724
places.history.expiration.transient_current_max_pages: 104858
Graphics
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Vendor ID: 0x8086
Device ID: 0x0a16
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
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Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.16384)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d
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Hello,
Last week I was in spain and I bought a Sim Card With a data plan to use my Blackberry. everything works find I come back to my country and I put my original SIM into the BB.
Now, I´m able to use all the funtionalities but when people from Spain try to send me a BB Message the message never arrive but if I write to them everything works fine and they get the message...
It is something like the routing system is bad... Maybe my device continue register in spain and when the people there try to write the message goes to a wrong place... beacuse I can wirte them normally.
I already register again my device and replace the services Book...
What do you suggest to do? Thanks!!

There is no restriction for BlackBerry Messenger from one country to another. It would be very very odd, as is in your case, that ONLY users from one country were restricted to messaging you, or vice versa.
I suggest that you ask for the issue to be ESCALATED to RIM level, BlackBerry support, they should give you an escalation number and transfer the issue to trained BlackBerry support technicians. That is what you should do.
If you don't want to do that, or won't do it based on thinking they won't be able to handle, the only two suggestions I have left is to completely delete BlackBerry Messenger (Options > Advanced > Applications) from your device, and reinstall it from www.blackberry.com/messenger
The second suggestion would be to delete ALL of your service book entries on the device (Options > Advanced > Service Books), delete each, and then resend them to to your device by following the instructions below:
1) Register HRT:     (OS5) Homescreen > Options > Advanced Options > Host Routing Table > Scoll to any line entry and > press the Menu key > and then click Register Now. If you have an OS 6 device, Look at Options > Device > Advanced... etc.
2) Resend Service Books:   KB02830 Send the service books for the BlackBerry Internet Service
Hopefully that will get things going again for you!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Can send but not retrieve emails using Thunderbird and Windows 8.1

Hi, I am not able to get Thunderbird to retrieve emails on a new laptop.
Last week I purchased a new laptop due to an imminent hard disk failure on my old laptop. I will call them "Old" and "New" laptops. (Old laptop is still working for the moment...)
The Old laptop is nearly 3 years old, and I have been using Thunderbird on it since new without any problems.
I have downloaded and installed Thunderbird on the New laptop, and can not get it to retrieve emails.
As the Old laptop is still working (at the moment), I am able to directly visually compare and check settings on both computers.
THE PROBLEM
Using Thunderbird on the New laptop, I am able to send emails, I can see all my old emails restored from the Old laptop using Mozbackup, but clicking Get Mail on the New laptop does not retrieve new
emails.
When I click Get Mail, the status message in the bottom left corner says "connected to .....<ISP>..." but does not actually get the emails. However, the Old laptop is still able to get emails as it always has.
My ISP is a large Australian telco that I have used for many years and I have not changed anything with my account. The ISP is POP3.
WHAT HAVE I TRIED
I deleted the email account created by restoring from Mozbackup, and attempted using the Thunderbird new account wizard, however Thunderbird did not recognise my ISP and would not create the account - even though it is working perfectly at the same time on the Old laptop.
All Firewalls I can find have been configured to allow Thunderbird, with the same configuration settings on both machines.
How do I know I can send but not Get emails from Thunderbird on the New laptop?
I have sent test emails to myself from the New laptop. Thunderbird sends successfully, I am able to preview the test emails via Mailwasher on the New laptop, and can read, reply, etc, to the emails if I log into my ISP webmail service. However I can NOT get Thunderbird to retrieve and download these emails on the New laptop. If I go to the Old laptop, Thunderbird works perfectly, retrieves and downloads all new emails, including these test emails.
I am now at the point where I do not know what else to try and would appreciate any suggestions.....
I have spent many hours over the last 3 days surfing the net, forums, Mozilla Support, etc, and tried everything suggested, without success. The only thing I have NOT tried is starting windows in Safe mode (as per some suggestions), as it is not a viable long term solution.
OTHER INFO
Computer Details;-
"Old" laptop;-
Windows 7 Home Premium - continuously updated with all Critical and Important updates. 64 bit version.
Antivirus = Bitdefender Total Security (subscription and licensed). Up to date.
MailwasherPro 2012 (subscription and licensed). Up to date.
Thunderbird 24.5.0 working perfectly. Up to date.
"New" laptop;-
Windows 8.1 - up to date with all Critical and Important updates. 64 bit version.
Antivirus = Bitdefender Total Security (subscription and licensed) - downloaded and installed. Up to date.
MailwasherPro 2012 (subscription and licensed) - downloaded and installed. Up to date.
Thunderbird 24.5.0 - downloaded and installed.
Note: I 'downloaded and installed' the Windows 8.1 version of these programs to avoid any potential compatibility problems restoring or copying from a Windows 7 backup version of the programs.
1) New laptop came with pre-installed with McAfee - which has been Uninstalled due to running Bitdefender (Windows searches for 'McAfee' return nothing found suggesting the Uninstall was successful).
2) Thunderbird has been added to both Bitdefender and Windows 8.1 firewalls on the New laptop.
3) Bitdefender and Windows security settings are identical on both laptops - as near as I can determine, I may be missing something - but have checked all settings 3 times by doing a side-by-side visual comparison.
4) Thunderbird settings are also identical and I am using the same email address and ISP that I have been using for many years.
5) I migrated Thunderbird settings, accounts and emails from the Old laptop to the New laptop using Mozbackup, then visually checked and compared all settings in Thunderbird between the two machines.
6) For info, I have used Mailwasher for many years as a simple way to preview and wash mail before running email programs such as Thunderbird - might be overkill, but I have also never had a virus or malware problem, so will keep doing this.
7) I have Uninstalled and re-installed Thunderbird on the New laptop twice, and done the same with Bitdefender once.
8) Any config changes I try on the New laptop, I either restart Thunderbird and / or restart the New laptop, or both.
9) I have not created a Windows 8.1 account and am not using SkyDrive.
10) Only other software I have installed on the New laptop is Google Chrome, Office Home 2013 and iTunes - all are working.
Thanks in advance....

Well there is not much left. If telnet works then the path is clear and there is no hardware firewall blocking ports.
All that is left is software, so try windows safe mode with networking. A very handy way to eliminate software. it also actually disables most anti virus resident features and is preferred here because anti virus/security programs do not always disable or turn off when they say they have.
You might also try the McAfee removal tool. https://community.mcafee.com/thread/52788 I notice the rep said yes to both, they did not say not required.
Finally you could try creating a new profile, and see if it works just to exclude corruption of your existing profile. ( I doubt it but I am at the anything goes point)
Just as an aside, I have never had an email borne nasty and I for many years never even had an email virus scanner. So yes I think your a bit over cautious with mailwasher, if that is what your using it for. Thunderbird does not support scripting languages or flash, or most plugins in the email sandbox. The result is getting a virus from a mail in Thunderbird is really only possible, for all practical purposes, if you open that password protected zip from the young Russian woman and that is what the anti virus should be blocking anyway when the temp file is written.

Using osx 10.7.5 can send but not receive emails. Mail server support rep tried everything

Using iMac with OSX 10.7.5. Can send but not receive emails. No problem with internet account. Server rep tried everything and suggested perhaps a corrupted file in the op syst. Any ideas?

You may have a corrupt preference. Mail - Preferences - Accounts - click the offending account and re-enter all prefereneces. Also you can use Apple's OS X Mail: Troubleshooting sending and receiving email messages located at:
http://support.apple.com/kb/ts3276

I can send but not receive email

Hello All. I know this is a highly posted topic but I cannot find a solution. Any help is greatly appreciated.
Basic Problem- I can send but not receive email.
My ISP is. Yahoo SBC Global
I have a 3rd party email provider: 1and1.com
I have set my preferences according to the specifications of 1and1.com
The error I get is this: The server error encountered was: The attempt to read data from the server "pop.1and.com" failed.
I have a Macbook Pro, running 10.4.9. My account with the 3rd party email provider is new and only has 1 or two emails in the account. I know this because I can log on via the internet and use their website to check the emails in the inbox. So the "email" address is working. I just can't get it to forward to my laptop.
I'm wondering if it has something to do with port 110 being blocked by my ISP. But I really don't think they are blocking that port. Due to the fact that my previous computer was a dell, and I used a similar 3rd party provider to email, the account used port 110 and things worked fine.
Thanks to all.

Ok. I've got it working.
All I did was delete my account information from the preferences. Before, I was editing it.
I entered a completely new POP account and it started working. I have a hard time believing that I entered information incorrectly prior to this because I checked it, rechecked it had a friend check it and it all looked OK. I was copy and pasting information anyway.
However, once I deleted and re- entered a brand new account, it worked fine.
Ernie, thanks for replying to my emails! I appreciate it.
-Fraky

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I have an iphone6. And out of the blue my group messages aren't working. I can send but not receiving any back. Any ideas??? I already reset my phone twice.

You should check that your settings (both directions) match this:
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Note: If you receive errors using SSL, try using TLS instead.
Your signature says you have 10.6.8 - is this correct? If you migrated from MobileMe using this your mail settings won't be correct and you will need to follow this procedure to re-enter them:
Entering iCloud email settings manually in Snow Leopard or Leopard

2.1 Exchage Account - Can send but not recieve

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