2.2.1 update failure - iPod dead with black screen
The update resulted in an error and would not complete. Now my iPod is dead. The message says it is in restore mode and when I click to restore, it says that I need the current version of iTunes. I checked and it says iTunes is current. I tried on another computer running XP and it give the same message. iTunes recognises an iPod is connected but that's all. No name of the iPod or it's settings and content. I have tried holding the home and power buttons for 10 seconds, then release the power button etc., etc. Still the same. Tried other suggestion posted on the web, nothing works. It will not go into restore mode. I blieve it is stuck in DFU mode, indicated by its black screen. My iPod Touch is NOT HACKED. Apple, please help me!!! I bought it new a few months ago, and it worked beautifully until the 2.2.1 ubdate. Please help me bring it back from the dead, and restore my faith in your products! PLEASE HELP!!! iPod Touch, 2G, 8 gig
The only fix I could possibly see coming is to get the touch firmware re-flashed at a service outlet at this point. From reading about this problem in multiple forums around the net the firmware upgrade seems to be failing in different places during the install. My sons each have an ipod touch, one upgraded no problem, the other is blank screened and no response to the home/power button reset at all. Just endless unrecognized usb device messages. Perhaps a new windows driver install to regain connectivity but I do not think this can be fixed without re-flashing the firmware to the device directly without the use of iTunes. I'm very interested to see how they rectify this issue.
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I understand that your iPhone is not booting up past the Apple logo. In this situation, I would recommend working through the troubleshooting steps located in the attached article.
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Message was edited by: Sadiiaa_Try:
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