2.3.1 Update deleted all my photos
After installing the latest update, all 6 gigs of photos were missing from my Apple TV. However, the albums and photo numbers plus all placeholders for the photos in albums were intact. Just the pictures themselves were gone.
Am resynching Apple TV and it appears iTunes is copying them back.
Any reports of this update doing this? Other than this, all previous updates were installed without incident.
This indicates corrupt files.
A restore should resolve.
Similar Messages
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My iPad 3 is for school, so I take a ton of notes on notability. I just updated it recently, and I have almost no space. My iPad has a 16 GB capacity, and my usage says I have used up 13.3 GB. I deleted all my photos, all my videos, most of my music, almost all of my notes, and 75% of all my apps. But everyday it seems like there is more space being used up. I don't get it. It's making my iPad shut down randomly and is not letting me take any photos, even though I have no photos!! It is very annoying! Help!
You can move your data to the cloud:
Dropbox
http://itunes.apple.com/sg/app/dropbox/id327630330?mt=8&ls=1
Sugarsync
http://itunes.apple.com/sg/app/sugarsync/id288491637?mt=8&ls=1
Box.net
http://itunes.apple.com/sg/app/box-for-iphone-and-ipad/id290853822?mt=8&ls=1 -
How do I get more space to update my iPhone 4 to iOS7? I am currently on iOS 6.1.3 with 6.3 GB capacity, 1.4 GB available AFTER deleting all apps, photos, music, and videos, and I need 3.8 GB.
Update using iTunes on your computer. The space requirement does not apply because of how the process works via iTunes as opposed to over the air.
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IPHONE 4 – UPDATE ISSUE – IOS 7 UPDATE DELETED ALL THE CONTACTS : PLEASE HELP! PLEASE HELP!
Hello Everyone,
Following are the seemingly essential details in regards to this discussion :
iPhone Model = 4
Purchase Date = 05.Jan.2011
Initial Activation Remark = I used my gmail email account to add contacts initially. But phone always failed to sync (back) with gmail after the initial setup. As in if I make any changes in the iPhone’s Contact List, it won’t automatically be saved to my gmail account. But I thought to keep a full phone back up on my MacBook Pro will be safer option as well.
Latest Full Phone Backup Date = 19.Sep.2013 [via iTunes-11 on MacBook Pro-OS X 10.8.2]
iOS 7 Update Date = 20.Sep.2013
>>>[It went "On" Automatically when I touched to read the details, and could not stop once it got initiated - Actually I wanted to wait until some reviews were out. ****.]
Problem = iOS 7 update deleted all the Contacts that were originally saved on the iPhone.
Tried & Failed = I tried to restore from the available 19.Sep.2013 backup from my MacBook Pro. It restored everything but still NO CONTACTS. If I add email [orginal gmail] account's contacts then it does not show the contacts that I saved on the phone locally; around 1100.
I am in the great trouble because my 1100+ contact list just zeroed by this new update.
[Also, my iCloud all got screwed up. I had earlier used my wife's credit card to register for iTunes, and now my account got her name all over it. There is no option to change the name on icloud.com. I will start a new discussion for this problem.] Though I am trying not to lash out on Apple (for now), but I think that it is seriously getting into my nerves.
Could anyone please help me to get my contacts back? I will be eternally grateful.
I still got the Full iPhone Backup on my MacBook Pro that I did just before the update.
Please help. Thank you!Yes, I did.
It restored everything [incl. photos] but phone contacts.
And, after restoration the iOS was still 7.
I tried twice but still no phone contacts.
Please help me to get my phone contacts back! -
IPHONE 4 – UPDATE ISSUE – IOS 7 UPDATE DELETED ALL THE CONTACTS : PLEASE HELP!
Hello Everyone,
Following are the seemingly essential details in regards to this discussion :
iPhone Model = 4
Purchase Date = 06.Jan.2011
Initial Activation Remark = I used my gmail email account to add contacts initially. But phone always failed to sync (back) with gmail after the initial setup. As in if I make any changes in the iPhone’s Contact List, it won’t automatically be saved to my gmail account. But I thought to keep a full phone back up on my MacBook Pro will be safer option as well.
Latest Full Phone Backup Date = 19.Sep.2013 [via iTunes-11 on MacBook Pro-OS X 10.8.2]
iOS 7 Update Date = 20.Sep.2013 [It went "On" Automatically when I touched to read the details, and could not stop once it got initiated - Actually I wanted to wait until some reviews were out. ****.]
Problem = iOS 7 update deleted all the Contacts that were originally saved on the iPhone.
Tried & Failed = I tried to restore from the available 19.Sep.2013 backup from my MacBook Pro. It restored everything but still NO CONTACTS. If I add email [orginal gmail] account's contacts then it does not show the contacts that I saved on the phone locally; around 1100.
I am in the great trouble because my 2600+ contact list just zeroed by this new update. [Also, my iCloud all got screwed up. I had earlier used my wife's credit card to register for iTunes, and now my account got her name all over it. There is no option to change the name on icloud.com. I will start a new discussion for this problem.] Though I am trying not to lash out on Apple (for now), but I think that it is seriously getting into my nerves.
Could anyone please help me to get my contacts back? I will be eternally grateful.
I still got the Full iPhone Backup on my MacBook Pro that I did just before the update.
Please help. Thank you!Yes, I did.
It restored everything [incl. photos] but phone contacts.
And, after restoration the iOS was still 7.
I tried twice but still no phone contacts.
Please help me to get my phone contacts back! -
I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Both iTunes and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it. What is going on?
Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.
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hey iphone an iphone 3g and i only have about 13 apps and the yellow bar on itunes for my phone is way to big i deleted all my photos all my music every thing i ryed restoring ans all it still takes up space for sum reason ?? please someone help me
If Other (the yellow bar) is too big something is corrupted. The only solution (that I know of) is to restore from your most recent backup using iTunes (see http://support.apple.com/kb/ht1766).
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If I delete a backup icon for an old iPhone on my iPad will it delete all the photos saved from that phone in my iCloud??
Welcome to the Apple Community.
It won't affect any photos in photo stream but any photos within the back up itself will go. -
How can i delete all my photos and music easily?
how can i delete all my photos and music easily?
I have changed to a new macbook and given the old one to my partner (generous?) and want to delete a lot of my stuff on the old one (iphoto and itunes) without losing safari and mail data, settings etc so I dont want to a clean reinstall.
JoJhunior wrote:
HI
I need help
Please
But i need talk too you, i don´t speck english very well, I´m a Brazilian Guy
Then post your question in your native language. This is a multi-lingual forum. -
I am giving away my old iPhone 4 with IOS.7 installed.
I have deleted all my photos taken with this iPhone, however, I cannot delete
a photo album I had downloaded from my computer to my iPhone 4. I've tried via iTunes and
I've tried to delete them in the same manner as I've deleted photos taken with the iPhone but
not this album. HELP ?
Thank you.You should erase all contents and setting before giving your iphone away.
iOS: Understanding 'Erase All Content and Settings' - Support - Apple -
How do I get a new iTunes account to create a backup of what's on my wifes iPhone without deleting all the photos and stuff?
Well, I believe I found it.....
When I connect the IPhone the device name pops up under devices in the selection column. Right click on the device name and select "Back-up".....
If this is incorrect please let others know as I won't be able to because my wife will have destroyed all computers in the house for losing her data. -
My iphone storage is full due to my large photo library. As I want to go on taking more photos, if I back up my phone to icloud, can I then delete all my photos from my iphone to make room for new photos? Or will the next time I back up lose all those previously backed up as it is a 'new' set of data?
I just want to find the easiest and safest way of not losing all my photos while being able to take more than my iPhones storage worth as it is already full - can someone help me please? I thought icloud was the solution to not uploading my photos to the mac but I'm not sure if the way it's going is working and don't want to delete photos or lose my phone and then find out what I'm doing isn't actually storing my photos permanently. ThanksHey EmilyEliza,
As you are clearly aware, it is important for you to have backups of your important data, including all of these photos you are currently keeping on your iPhone. While it is possible to use iTunes or iCloud to do backups of your iPhone, the problem becomes how to access those backups if you have deleted the photos from your iPhone. Once you have done the backup and then removed the photos from the iPhone, the only way to access the photos is by restoring the backups to the phone. See this article for information about backups made from the iPhone -
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
If you want to easily access the photos once they are off of the iPhone, another approach to this would be to import your photos from the iPhone into an application on your Mac, such as iPhoto. To learn how to do this, use the steps in this article -
Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support
Once those photos are on your computer, it is still important to back up those photos to somewhere else, so you can be sure of their safety before removing them from the iPhone. Your Mac’s Time Machine application is one method of doing this -
Mac Basics: Time Machine backs up your Mac - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I just downloaded IOS 8 on my Iphone 5 and to do so i had to delete all my photos to clear space, but before so I selected all of them and copied them. The only place I can seem to be able to paste and see them is while making a new message in gmail and then when i tried to send them the message comes back blank and looks like below. what can i do to retrieve them?
<Edited by Host>As razmee209 said, you can use iTunes to install photos on your phone from wherever you have them stored. Where did you copy them to? Are you saying you selected them on you phone and just hit "copy"? That would only copy one at a time to the "clipboard" so that you can paste it somewhere else. As you copy each one, the previous one is deleted from the clipboard. This is not a storage area. Did you back them up on your computer or in iCloud?
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Hi,
iTunes is no longer syncing my iPhoto library to my iPhone 4. Everything was syncing fine when I first got the phone, but, over the past week or so, it's stopped syncing photos.
Now, after attempting to start from scratch by deleting all the photos on my iPhone, iTunes won't sync ANY photos from iPhoto back to my iPhone. I've restarted my phone, computer, etc., force quit all photo-related apps on my iPhone, and tried various combinations of turning iTunes' photo syncing on/off, switching photo sync folders, etc., all to no avail -- I can't get my iPhoto library back on to my iPhone no matter what I do.
Anyone encounter a similar situation? (I've already sent feedback to Apple.) Thanks in advance.Try deleting what is called the iPod Photo Cache.
http://support.apple.com/kb/TS1314 -
I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos? I don't know why the photos are still taking up space and if I will have to reset my phone to get rid of the problem.
Hey there TowneJ,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that’ll likely resolve the issue that you’ve described, where deleted files appear to be taking up space on your iPhone 5.
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
So long,
-Jason
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