2.3.3 software patch update (Don't get too excited) and my experiences so far.

Question

I have been having some issues with my Droid X since the 2.3.3 update. I deleted apps and hard reset my phone amongst other things. Last Saturday night, the phone froze up while selecting a wallpaper.....after a bunch of running around a manager at a flagship Verizon store was able to go into the boot menu and hard reset the phone again. The manager noted that the software crashed on my phone and she had done 4 master resets on her Samsung Fascinate over the last year. After a couple of days, it started acting sluggish and power cycling only helped for a couple of hours.
A blogger on this site wrote, recently, that he spoke to to a level 1 and 2 Verizon tech's and one of them said that a software patch for Android 2.3.3 is going to be issued any day now. I took that as good news, but decided to call Verizon myself and see what was up. I spoke to a level 1 tech and he transferred me to a 'Droid Specialist' and she contacted Motorola while I was on hold. After she spoke with the Motorola person, she told me that Motorola officially isn't preparing a software patch and also said that Verizon Wireless has no knowledge of one coming in the near future. She said she would note my issues for future reference in case anyone else was having problems. I politely pointed out that there are issues all over the Verizon Motorola Droid X blog and on Motorola's own blog on the Droid X. A manager of the DX forum on the Motorola website said that Motorola was working on a patch but it wasn't ready yet. The nice lady offered me a replacement DX, since there was no official word that a patch was nearing release. The phone came yesterday and I transferred my battery and SD card and powered it up and activated it. It worked MUCH BETTER than my other DX. The functionality of the OS was better as a whole and the phone and a lot of the glitches I had noticed on my old phone were gone on this one. The calendar works as advertised, my playlists for music now function correctly, Bluetooth connects instantly etc. I realize when you get a 'like new' phone, it's a roll of the dice. I got a good one this time and am sending the old one back.
I have been told, more than once, on this blog that I should wipe my phone before the software update. I ended up wiping it not too long after based on advise I read on this blog. I am not rooted and have a minimum of apps installed and still had problems. This phone is advertised by Motorola and Verizon as being able to have anything thrown it and it will handle it because of it's impressive processing power. As many apps as you want etc. Yet the main theme I see on the DX blog is to check and remove apps that may be causing the phone to malfunction. I realize Android is an open source OS and anyone can publish an app & know there are some bad ones out there.
There are people, including myself, who have had problems since the update. Some don't take the correct steps and have phone issues because of that, other people read the blogs, do the right things and some still have trouble with their phone.
The techs at Verizon were great to deal with.  The 'Droid Specialist' took the time to speak to someone at Motorola about my issues. Her decision, based on my issues was to offer me a 'like new' phone. The 'like new' phone is great, no issues that I can think of actually other than the hardware keys stay brightly lit when in the night dock. Thanks Verizon!

Answer 1

Tiffany5043 wrote:
I have had so many issues since I updated phone to this software.  I can't send email through my account....can't even locate the aol account to delete it.  I will attempt the store to troubleshoot.  Lesson learned. ....should have left the phone alone and never done the software update!!!!!!!!!  Other issue is that I was attempting download of the forum and it needs wi-fi to download....that never was an issue either......can't even delete the attempt to download!  Very frustrating...
I can see why that issue would be frustrating. I would like to help with this issue. What is happening when you try to send email? Also, you said you can't locate your AOL account. Have you looked in Settings>Accounts? It should list any email accounts you have setup there. If it is not there, try clearing your cache from your email. Settings>Applications>Manage Applications>All>Email>Clear data/cache. Then try to setup your email again. 
What size file were you trying to download?