2 Accounts with BT - Both now cancelled and both n...
I placed 2 orders for phone lines, both made on the 7th Feb. Both are now cancelled.
I cancelled the first order on the 8th Feb, every time I call someone in India or wherever it is, I am told, payment will be made to your direct debit account in 5 days. I've been told this 3 times now, and guess what, still no refund of my £30 connection charge. They tell me its impossible to refund back to my credit card. I'm guessing it costs BT money to do this.
the 2nd order was cancelled by BT themselves only the other day. No refund from that either of the £30 connection charge which was taken from my mastercard too.
Could I have a valid reason as to why BT are still keeping hold of my money ? I'm very close to calling my mastercard company and doing a charge back against BT.
You should be able to get your CC Company to do a chargeback in order to get your money back...
BT India are not competent enough to do this...
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My girlfriend and I both have iTunes account with our own music libraries and we want to combine our two libraries into one icloude accounts so can both then access our one shared libary at anytime in the cloud. How do we do this?
No it is not possible. Content purchased from the iTunes Store is permanently tied to the account from which it was originally purchased, and Apple does not provide a way to change it.
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i have an australian i-tunes account....i have now returned to the UK can I update my account with my new e-mail and carry onas before?
Hi bpaul1877,
Thanks for visiting Apple Support Communities.
You have a few options available if you have moved to a different country.
You can add your new email address as an alternate "rescue" email, or change your Apple ID to the new email address. I recommend following the steps in these articles if you make either change:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
You can also make purchases from the UK iTunes Store by following the steps in this article:
Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account
http://support.apple.com/kb/ht6119
All the best,
Jeremy -
how do i transfer my itunes account (with all my music, photos and ipad apps) from a macbook pro to a new macbook air?
thanks but exactly how do I do this. I tried setting the new macair up using migration assistant but for some reason not everything has come through. I bought a thunderbolt cable to improve the transfer rate.
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Hello. i'm trying to Redeem my account with a 25GBP ITunes card and it says it must be used on a UK Store Front. Can someone help as my account is billed in USDollars
What it's telling you is correct. Gift cards are valid only in the country in which the card was issued. You cannot use an iTunes card issued in the UK in a US iTunes Store account. Give or sell the card to someone who can use it in the UK.
Regards. -
I was locked out by File Vault. I set up a new account by fooling the notebook it was a new start up. Now I cannot access my old account with all of my files. I can see it in Accounts but it will not let me access. Help
I managed to get a few Time Machine Back Ups before I passed away
I'm not sure whether a ghost can do this, but if you were still alive, you could do as follows.
First make sure you have read & write access to the folder you're trying to restore to. You should be able to see its contents in the Finder, and to move files in and out of it.
This is an exception to the rule that you should never make any changes to backup data. I've tested this procedure in OS X 10.8 only. It should work with later versions, but I don't know whether it works in earlier versions. Use it only for files that were backed up from your home folder, or a folder on another volume created by you, and would normally be writable by you. Do not touch backups of system or application files.
In the Finder (not in the time-travel view), navigate to the backup volume, then to the folder named "Backups.backupdb", and then to the snapshot you want to restore from. The snapshots are folders labeled with the date when they were created. Inside each of those folders is a file hierarchy like the one on the volume that was backed up. Descend through the hierarchy until you come to a folder named "Users," and inside that, a folder with your user name. The procedure will be different if you're trying to restore files on another volume.
Select the folder and open the Info dialog (command-I). Click the padlock icon in the lower right corner of the window and authenticate. In the Sharing & Permissions section, give your account Read & Write access. You may have to close the dialog and repeat this step in order for the change to show up. Then click the gear icon and select
Apply to Enclosed Items
from the popup menu.
Try the restore operation again, in the time-travel interface. -
How do I create a second account with my husband's name and email address?
My account works fine. I read about Profile Manager, but couldn't find it. I can find Account 1 with my name. I see Account 2 listed, but no name or email address even though I typed that information into some form along the way.
Assuming that you are happy to share Thunderbird, and be able to see each others' messages, then there's no need for the profile manager.
If you want to keep things separate, then it's better to set up separate user accounts in the operating system. Each of you would then have your own private space for data and settings, including each having your own Thunderbird profile.
So, your husband already has his own distinct email address and account, set up with an email provider?
In Thunderbird, you'd use '''File|New|Existing Mail Account…''' (in the traditional menu) or '''[≡]|New Message|Existing Mail Account…''' (with the Application Menu button) to add his account to Thunderbird. I think you may have already done this given that you say you have entered the email address (and its password?) already.
I think at this point a screenshot of Thunderbird may help us understand what you do and do not see.
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
Use Paint or similar to blot out any data you'd prefer not to share. -
Sharing iTunes account with my daughter, now she needs her own. Help!
I hope some smart person can help me.
I use an old G5 Mac and have my music on it. I unexpectedly got a foster daughter (long story) and she's a joy to have, but her music tastes are quite different than mine. I purchased music for her on her own laptop (a PC using Vista) on my account. So my music on is on my computer, her music is on hers but both are my under account.
Now, she may be moving back with her biological Mother. Can I somehow transfer her music/app library on her PC to an account that I set up for her? I've spent a LOT of money on silly Pop music like Hannah Montana! I refuse to repurchase it!Welcome to Apple Discussions.
Music downloaded from the iTunes store is DRM free, so it will play on any person's computer. You can simply transfer the music files to your daughters computer and she will be able to play it no problem. Whilst there is probably some obscure clause in the iTunes store terms and conditions saying you cannot transfer music to another person, given the familial circumstances, and assuming you delete the tracks from your computer upon giving the tracks to your daughter I wouldn't see any problem.
As for apps, if they are free apps then she can simply redownload them on her account. If they are paid apps then it's a little more awkward and you may need to contact iTunes store support to see what they can do, if anything. -
Setting up two iPod Touches on one account with gift cards for app and in-app purchases
I have multiple devices on one account - 2 iPod classics, one iPhone 3G and two recently acquired iPod Touches for my 8 year old boys. They want to make in-app purchases (for Dragonville). They each have their own gamecenter ID. I want to set up each of them with gift cards for their purchases. Is this possible?
If not, what is the recommended approach to manage all devices in one place while allowing individual devices to have a seperate payment mechanism?
Thanks.I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.
To make sure you only sync the media yoo want, configure iTunes syncing so that only checked media is synced to the idevices.
iTunes: Syncing media content to iOS devices and iPod
Also see:
How to use multiple iPods, iPads, or iPhones with one computer -
Hi.
I'm an Acrobat and LR user.
I use the full LR 5 version that I bought online when it was launched.
A few months ago I decide to subscribe Acrobat CC via my Brazilian credit card. It works OK, no problem until now...
But now I want to upgrade from LR5 to the new LR6... and I can't find an upgrade option... just the full price buy option
Also, I tried to subscribe LR CC but want to use my US credit card... your system does not allow me to change the payment method... can't remove the Brazilian, can't add a new one...
So, I'm lost... in an issue as simple as... I WANT TO BUY YOUR PRODUCT,DEAR ADOBE!!!!
This should be an easy task, agreed?
Anyone from staff with some clue.
Thanks in advance
JorgeHi Jorge,
Kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If you are still not able to chat, Kindly reply with the below mentioned information.
OS version:
Browser Version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Thanks,
Atul Saini -
Using 1 Mail.app account with 2 incoming servers (LAN and remote)
We use an MDaemon mail server in our office. On the LAN, we access the server by an internal IP-adress. On the go, we have a remote host address to the mail server. How do I configure a mail account on a laptop that travels in and out of the office all the time? (the internal address doesn't work ootside, the remote host not in the office...)
I remember you used to be able to make these settings in Locations, but I can't find these options anymore.....that doesn't work when on the LAN, same as I cannot use the local IP-adres when I'm outside of the LAN. Maybe this is the whole thing, and I should look for the solution in this corner....
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Thank you.
Thank youHi laJasmine
No you cannot do that.SAMAccountName must be unique within a domain.Also userPrincipalName(UPN) has to be unique within the forest
http://msdn.microsoft.com/en-us/library/ms676913(VS.85).aspx
sAMAccountName should
be less than 20 characters to support clients and servers from a previous version.The sAMAccountName must
be unique among all security principal objects within a domain..."
Please mark it as helpful if it helps you in solving your problem
Amit Kotha -
Ipad and iphone on the same account with different storage
I have just received an Ipad 16gb as a present. I have an iphone 5 64gb on my itunes account with 17.4gb in music and 14.5gb in apps plus 3.6gb in other items on my itunes/icloud account. How to I add the Ipad with its much smaller storage?
I assume I will run into difficulties when I sync as the ipad will fill up straight away, therefore becoming usless?
Any advice on how to pick and chose so I don't fill the Ipad straight away.
Thanks for any help in advanced.Close iTunes/iPhoto/iWhateverYoureRunningThatYouWantToShare. Now move your iTunes folder (found in your Music folder by default) and move the iPhoto Library (found in your Pictures folder by default) to /Users/Shared. Now in your profile, hold down alt/option while opening iTunes. A dialog box should come up asking you to create a or choose a library location. Point it to the +iTunes Library+ file in the iTunes folder you just made.
Now hold alt/option while opening iPhoto and a similar dialog box should come up asking the same question as iTunes. Point it to the iPhoto Library you moved.
Now repeat the hold alt/option process for your missus' profile. /Users/Shared is a folder all users can access so by having your iTunes and iPhoto libraries in there, you can both access it without permission errors. -
I live in Italy but am Australian and opened my itunes account with my Italian credit card and address, but that does not let me access itunes in any English country which is what I had wanted. Apple tell me I need to open separate accounts, complete with address and tel. Yesterday they told me I could do that with an itunes prepaid card but on the Aust itunes store the card was considered invalid (obviously because it is in Euro) Any suggestions? I am sure I am not the only person living in another country who needs access to itunes in their mother tongue......how backward is Apple!
To be able to download content from another country's store you need a valid billing address in that country, and be in that country when buying from it.
Apple can only sell content where the content provider's grant them licenses to do so, so if the music etc that you want to buy isn't available in the Italian store then it's because the provider's aren't letting Apple sell it there. Do you have access to other music purchase download sites which have the content that you want ? -
My laptop is no longer reliable. I want to share my iTunes account with my new iPad 3. I just started viewing my iPad window on my 50 inch Panasonic wirelessly via Apple Tv 2. That's amazing.
Now I want to share my iTunes account with my Apple TV 1, and my iPad 3, without the need of booting up the unreliable laptop where I set it up last year. do I have to use my. Pc laptop to access the iTunes store again too authorize home sharing. I have tried it before. O for a while I thought the we're sharing, now the Apple Tv has gone back to telling me to use my computer too sign into iTunes.
there maybe a far simpler way to enjoy iTunes on my iPad and Apple Tv. I also have the Sony blurry Google Tv. I will upgrade my PC with Windows Z8 and a screaming ran cache, ram disk on a 79 mother board and then pay 5 bucks a month for OnLive Plus that I hpe to show wirelesslypy on the big scree 50 inch Panasonic. I have waited for years to upgrade as I wanted to help my kids in college. They are finished and so I have money fr my self.CELEBRATEAre you using the charger and cable that came with the phone?
Are you using an unauthorized third party charger?
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