2 Attemps to install HP Solution Center for printer on HP Pavilion failed. ScreenShots

I had to do a factory recovery recently. I can print with the HP C7280 without problem from programs. I have had this printer and Solution Center working on this pc prior to the factory recovery and another pc before that. I have tried now to install my HP Printer All in One Printer Solution Center now twice with fails. I hope the screenshots help.
I have 1) downloaded a new full install - 2) turned off all antivirus - 3) rebooted and restarted the HP Printer - 4) made sure all windows updates have been applied for windows 8.1 - 5) tried following the solutions HP provided but still with fail. The install goes all the way through until the very last "configuring device" ... and then times out. Thank you for any help.
I ALWAYS KUDO AND MARKED SOLVED. IT'S THE RIGHT THING TO DO ... doncha know. ":-D
Look to the left and click on the STAR for a KUDO
Look to the right and see OPTIONS to mark ACCEPT AS SOLUTION. Thanks!

Hi @lacarottess,
Welcome to the HP Forums!
I noticed that you are looking for the HP Solution Center software for your HP Deskjet F2290 and HP Scanjet 2300c. I am happy to look for this for you!
For your HP Deskjet F2290 printer: the HP Solution Center is found in the full feature software and drivers found at this website, HP Deskjet F2200/F2224 All-in-One Printer series Full Feature Software and Driver, or you can use the HP Printer Install Wizard for Windows (recommended).
For your HP Scanjet 2300c: I am sorry, but to get your issue more exposure I would suggest posting it, in the commercial forums since this is a commercial product. You can do this at HP Enterprise Business Community.
Hope this helps!
RnRMusicMan
I work on behalf of HP
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Similar Messages

2 Attemps to install HP Solution Center for printer on HP Pavilion failed. ScreenShots

I had to do a factory recovery recently. I can print with the HP C7280 without problem from programs. I have had this printer and Solution Center working on this pc prior to the factory recovery and another pc before that. I have tried now to install my HP Printer All in One Printer Solution Center now twice with fails. I hope the screenshots help.
I have 1) downloaded a new full install - 2) turned off all antivirus - 3) rebooted and restarted the HP Printer - 4) made sure all windows updates have been applied for windows 8.1 - 5) tried following the solutions HP provided but still with fail. The install goes all the way through until the very last "configuring device" ... and then times out. Thank you for any help.
I ALWAYS KUDO AND MARKED SOLVED. IT'S THE RIGHT THING TO DO ... doncha know. ":-D
Look to the left and click on the STAR for a KUDO
Look to the right and see OPTIONS to mark ACCEPT AS SOLUTION. Thanks!

Hi,
Please download the following software and drivers, save on your computer (remember where) and double click the downloaded file to install:
http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe
Regards.
BH
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Installing HP Solution Center for HP Photosmart C6380 in Windows 7

Installing HP Solution Center for HP Photosmart C6380 in Windows 7
After this scanner/printer has loaded down the Driver - Product Installation Service the next step of downloading software is interrupted by the notice/instruction "The system cannot find the file specified" identified as
C:\Users\Owner\Appdata\Local\Temp\7zS2780\Setup\.\Setup\blocksysuserins...
Then the Driver - Product Installation Service is once again downloaded and when that issue is successfully completed, then, once again, the next download is interrupted by
the notice/instruction "The system cannot find the file specified" identified as
C:\Users\Owner\Appdata\Local\Temp\7zS2780\Setup\.\Setup\blocksysuserins...
and the process continues in an infinite loop.
That means that my HP Photosmart C6380 in Windows 7 will be useless during an infinite time.

Hi,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select till I restart the PC and confirm by clicking the Turn Off button.
Now try reinstalling the HP Software and check if the installation goes as expected.
If the issue persists continue following the next steps below:
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Run the installation file and check for any difference.
Regards,
Shlomi
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Fatal error during installing HP Solution Center for Deskjet F2180

Hi everyone!
During installation of HP Solution Center for Deskjet F2180 it says "fatal error" - couldn´t write the key to " \SOFTWARE" plus "MSI.GPBaseService2" error.
I tried many times to completely uninstall all this software and delete keys in regedit and reinstall it. I also respected the order: firstly install, after that connect printer. HP Digital Imagiing Monitor is working right but iťs insufficient for me. Maybe there will be some problem with permissions in Windows, who knows. I have just installed Windows 7 Professional 32-bit.
Could you help me to solve it, please? Each response pleases!
This question was solved.
View Solution.

Welcome to the forums @MuzikizuM
I read your post about the installation error you are seeing for our Deskjet F2180. I would suggest trying out the steps in the guide below. Hopefully this will allow you to install the printer successfully!
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Let me know the results
Have a great day!
R a i n b o w 7000I work on behalf of HP
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Installing HP Solution Center for HP Photosmart Plus B209a in Windows 7

HP Photosmart Plus B209a
Having trouble reinstlling full software for this printer. PS_AIO_06_B209a-m_USW_Full_Win_WW_140_175-4
When I click on "Install" in a few seconds I get an error message that says, "the system sannot find the file specified" which is
"C:\Users\username\AppData\Local\temp\7zS2780\Setup\...\Setup\hpzpnp40.exe
I have the original CD as well as downloaded up to date copies of the software.

Hi,
Please try these steps
From Original installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_L4 (exe or Bat)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-71739-4&cc=us&dlc=en&lc=en&...
10. Run the download to reinstall the printer
If software was downloaded and extracted to your system:
1. Type %temp% in the run field
2. Look for, and open the folder starting with 7z (Example: 7zS2356)
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_L4 (exe or Bat)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Run the download to reinstall the printer
Hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
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Cannot download Solution Center for Off Jet 6500 Wireless since going to Windows 8.1

I get a failure message and am unable to download HP full feature software (a.k.a. the "solution center") for my HP Officejet 6500 Wireless on my Aspire E1-571-688 Laptop. The solution center was successfully downloaded when I got the laptop in August 2013. It was running fine until I upgraded from Windows 8 to 8.1.
When I discovered that the solution center would not run, I removed the printer and driver software beofre trying to reinstall. When trying to get the Solution Center back, I can't get past the download step because during download it "fails". I was able to download "drivers only" through the "add a printer" option, and I do have printing capability, however I am unable to use the scan function from the laptop (or directly from the 6500).
Weird that I can't get the scan function to work on the unit itself (I get the "no scan options" message when trying to do so) as I have confirmed mutliple times that the printer is successfully connected to the correct network.
Help please! Thank you
Geo48

Geo,
Welcome to the HP Forum.
You will not have access to the full features of the printer software until you manage to install the Full Feature Software. Scanning is one of those functions.
The initial Connection to the Internet is indeed part of it -- you need a reliable, clean, consistant connection that will allow you to download the full data file. Your connection may be dropping out part way through.
You may need to upgrade your network drivers after the Upgrade to Windows 8.1 . There are other issues can can plague a system after the Upgrade, most are well documented at this point. You can check with your system's Forum to what others are saying.
Basic Drivers only are much smaller in size -- just a few MBs.
Random Thoughts..
You need to resolve the network issues so you can download the full software.
You might have a friend download the file onto his computer and transfer the file to your system using a USB stick. This does not fix your network problems but it does solve at least the issue of not being able to get a hold of the installation package.
You might try taking the computer to a friend's house -- if the issue is not within your computer's network setup, then the Upgrade may have "upset" the relationship between the computer and your home network.
Click the Kudos Thumbs-Up to say Thank You for the help." .
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

I have an HP Photosmart C4680 and I´m truing to install the Solution Center program but I can´t

I found this very helpful forum and I found a link to download the HP Solution Center for HP Photosmart C4680.
My laptop is a Samsung Core I3, Windows 8, 64bits. I was able to download the program (I found the link in the forum, thanks) but when I installed it a pop up window appears and there it says, click on the install button to get started, but the only button I see is EXIT. When I downloaded the program I saw it was updated only until Windows 7, is that the reason why I can´t use it? I really need to see the ink levels of my cartridges. Please, help

Hi,
Please run and follow the HP PRinter Install Wizard tool below to automatically locate the correct driver for your system and check for any difference while installing the software:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-115766-2&cc=us&dlc=en&lc=en...
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

HP solution center for window vista 32 bit and HP 6210

need to download Solution Center for HP office jet 6210 and Windows vista 32 bit. Any help would be appreciated.

Hi mary1929,
HP Solution Center is the main software program that you use to control and maintain HP printers that use version 13 and 14 software. Your printer uses a version of software that came before version 13 and 14. I believe you have something called HP Director. HP introduced HP Solution Center to replace HP Director in 2004.
I did find a document that says you may be able to install software for Vista that includes Solution Center. Please take a look at the information in this document; HP Director and Windows Vista Compatibility. If you recently upgraded to Windows Vista, you will not be able to use HP Director. However, you might be able to upgrade to HP Solution Center in its place.
This might be the software you need; File name: AIO_CDB_Full_Non-Network_enu_NB.exe
I hope this helps. If this does resolve the issue please let me know, if you have any additional questions, don't hesitate to ask.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How to download hp solution center for windows 8.1 on officejet j6480 all in one

I would like to install HP Solutions Center on my new HP computer which has Windows 8.1. My printer is HP Officejet J6480 all in one.

Hi,
Please download the following software and drivers, save on your computer (remember where) and double click the downloaded file to install:
http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Downloading HP Solution Center for Windows 7 Professional 64-b

I mistakenly uninstalled the HP Solution Center for my HP Officejet pro L7680 All-in-one printer. My operating system is Windows 7 Professional 64-bit. I've been unable to locate a reliable download. Any assistance will be appreciated.

Hello love2travel1960 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues finding the installer. I would like to help.
I would recommend downloading and installing the HP Officejet Pro Full Feature Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Solution Center for Photosmart 2575 All-in-One

Hi,
I have changed laptop, and can't find the disc, with the software for the printer.
I neew to install HP Photosmart Solution Center for Windows 7, and my printer is a 2575 All-in-One.
Could you please send me a link to download this software.
Thanks.
Hanne.

Hi, here is the link for the driver.
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I am not a HP employee.

Problem with Lenovo Solution Center for Windows 8.1

Hi,
I reinstalled my Laptop. I wanted to install the Lenovo Solution Center for Windows 8.1 (64 bit).
(I installed it with the necessary administrator priviledges.)
But it didn't work.
I am getting the following error message.
Can anyone help me with this problem. Thanks in advance.
Best regards,
Jens.

This one?
http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=MIGR-73784
Cheers.
If I helped you, please give me some kudos! ^^

I am attempting to install the latest update for Photoshop CS6 and it failes. Message U44M1P7

I am attempting to install the latest update for Photoshop CS6 and it failes with a message U44M1P7. I have a one year cloud subscription for this that expires in 2014.

http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html

Problem with installing Solution Center for a HP Photosmart Premium All-in-One Printer - C309g

Hi folks,
I've searched many threads and found some directions to remedy this, tried them and have had no luck.
I'm running Windows 7. All updates are current. When I bought the printer I installed the software (on Windows 7 OS) from the disc and everything was fine. Fast forward a year and Solution Center stopped working.
Uninstalled all HP software to reinstall. I was only able to reinstall HP Update. I was able to load the basic drivers for print and scan, but not the entire software suite including Solution Center. The installation stops abruptly after "installing updates".
I even downloaded and tried "PS_AIO_06_C309g-m_USW_Full_Win_enu_140_175" and got the same result as the original installation disc.
What can I do with my printer (HP Photosmart Premium All-in-One Printer - C309g)???
Thanks,
Alex
This question was solved.
View Solution.

Hi jerseyal,
I hate to hear you are having issues. What suggestions have you tried? Did you get an error when installing? How are you connecting the device? Before completing the below steps run the print and scan doctor to see what it indicates and if the issue is resolvable through that tool(click + beside utility diagnostic tools, then download beside print and scan doctor). Click Here
If you are still experiencing the issue the steps below may help resolve it.
Try using the scrubber built into the software, then reinstalling from the current download available on the website.
From original printer installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Use the following tool to clean the registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
10. Download the full feature software and drivers Driver Link
11. Run the download to reinstall the printer
From a download:
1. Run disk cleanup on your computer
2. Download and run the software and drivers below.
3. Once the download is done extracting, cancel the download. Driver Link
4.. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %temp% in the run field and click OK.
6. Look for, and open the folder starting with 7z (Example: 7zS2356)
7. Open folder Util
8. Open folder CCC
9. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused.
10. When the uninstall has completed restart the computer
11. Run Disk cleanup from Accessories\ System Tools
12. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
13. Use the following tool to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
14. Download the full feature software and drivers Driver link
15. Run the download to reinstall the printer
Note: Depending on type of security software it may need to be disabled when re-installing unit. Also make sure the Adobe flash player is up to date.
Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

Cannot install HP Photosmart Solution Center for C410a All-In-One

Computer: Dell Inspiron 15R
O/S: Windows 8.1, 64-bit
Printer: HP Photosmart Premium Fax e-All-in-One Printer C410a
This computer had a version of the HP Solution Center successfully installed in the past, but we started having problems with the computer to the point where we lost all the Microsoft Office suite. After repairing/reinstalling that, I repaired all the other Programs in the Control Panel Unstall page. However, I decided to uninstall all HP software using the Control Panel Unstall Program. I rebooted the computer and attempted to reinstall the HP Solution Center by downloading the latest software from the HP website. The software will not reinstall.
When the installer screen appears, it has 3 buttons: Install, Readme, Exit.
When I hit "Install", a popup window indicates "The system cannot find the file specified."
So, I cancel out of it and hit "Readme". A different popup window appears indicates:
Windows cannot find
'C\Users\Karen\AppData\Local\Temp\7zS3838\setup\Readme\autorun.infla...\Readme.hml'
Make sure you typed the name correctly, and then try again.
I hit "Exit" and the installation window closes.
The "\Readme\autorun.infla...\Readme.hml" message bothered me so I looked into the 7zS3838 directory. There I found the Autorun setup information file. Under the "[LaunchPad.Main.Btn2]" section is a line:
TargetPath=.\setup\Readme\%lang%\Readme.html. It seems to me the "%lang%" parameter is messed up somehow being set to some version of "autorun.infla". If "%lang%" is corupted, it seems likely that other parameters are corrupted as well indicated by the error message produced when hitting "Install".
I have tried running the Unstall_L4.bat. It seems to fail on a particular section, but then presses on to completion.
I have run a Disc Cleanup and rebooted the computer several time as well as tried this installation several times but to no avail.
I have tried installing using the PS_AIO_07_C410_140_408.exe software and it produces the same results as the Solution Center.
I even tried the original installation disc, but, when the installation screen appeared, there were no "Install" nor "Readme" buttons (only and "Exit" button).
I have looked at the log files for the Solution Center installation. It produced 12 log files: HPSLPSVC0000 - HPSLPSVC0010 and HPPIWLog. None of the HPSLPSVC log files show any errors. But, the HPPIWLog does. I'll post the as much log as I can at the end of this post. However, 2 failures stand out.
The first is:
( 3-21-2014 22:38:38:347 ):MsiEnumRelatedProducts Failed with Upgrade code : {CC6EF10F-6CFE-4660-85B4-4CED9EEC7B5B}
The second is:
( 3-21-2014 22:55:30:96 ):Error.!!Device's TYPE is NOT SUPPORTED
Well, other that the 2 errors from the log file, please let me know if you have any ideas on how the "%lang%" parameter could have been corrupted. I'm willing to dig into the registry if I have to.
Thanks in advance!
Ted
Here's the HPPIWLog:
( 3-21-2014 22:34:17:665 ):-------------- APPLICATION STARTUP --------------------
( 3-21-2014 22:34:17:665 ):Version :3.1.0.19
( 3-21-2014 22:34:17:665 )perating System : (64 Bit)
( 3-21-2014 22:34:17:665 ):-------------------------------------------------------
( 3-21-2014 22:34:18:134 )howing Invitation Screen..
( 3-21-2014 22:34:18:134 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:34:18:134 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:34:18:134 )et Aboutbox string..
( 3-21-2014 22:34:18:196 ):Window is set as foreground
( 3-21-2014 22:34:18:196 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:34:22:306 )howing Preparing Dialog..
( 3-21-2014 22:34:22:306 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:34:22:306 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:34:22:306 )et Aboutbox string..
( 3-21-2014 22:34:22:306 ):Window is set as foreground
( 3-21-2014 22:34:22:306 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:34:22:697 ):Inside CSparkBusinessLogic:repareSoftwareAvailabilityMatrix
( 3-21-2014 22:34:22:697 ):Inside CNetworkEnum Constructor
( 3-21-2014 22:34:22:697 ):Call CoCreateInstance
( 3-21-2014 22:36:22:818 ):call ReregisterSLPService
( 3-21-2014 22:36:23:5 )evice Manager Enumeration - USB and Network devices
( 3-21-2014 22:36:23:21 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:36:23:21 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:36:23:21 )et Aboutbox string..
( 3-21-2014 22:36:23:36 ):Window is set as foreground
( 3-21-2014 22:36:23:36 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:36:33:538 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:36:33:538 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:36:33:538 )et Aboutbox string..
( 3-21-2014 22:36:33:538 ):Window is set as foreground
( 3-21-2014 22:36:33:538 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:36:34:70 ):Thread Started..
( 3-21-2014 22:36:34:70 ):Enumerating Modelnumber of USB Devices.
( 3-21-2014 22:36:34:85 )LP Enumeartion.
( 3-21-2014 22:36:34:85 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:36:34:85 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:36:34:85 )et Aboutbox string..
( 3-21-2014 22:36:34:85 ):Window is set as foreground
( 3-21-2014 22:36:34:101 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:38:34:206 ):WMI Enumeartion.
( 3-21-2014 22:38:35:472 )evice Manager Enumeration - Karnak enumeration
( 3-21-2014 22:38:35:472 ):Get Modelnumber of Network Karnak Device..
( 3-21-2014 22:38:36:831 ):Inside IsKarnakDevice Method
( 3-21-2014 22:38:36:831 )evice : HP Photosmart Prem C410 series
ModelNumber : CQ521A
( 3-21-2014 22:38:36:831 ):Webserer Request URL : http://h20614.www2.hp.com/ediags/solutions/software?client=PIW&FriendlyName=HP Photosmart Prem C410 series&OS=Windows NT 6.2
( 3-21-2014 22:38:38:347 ):Inside CheckForSoftware Method..
( 3-21-2014 22:38:38:347 ):MsiEnumRelatedProducts Failed with Upgrade code : {CC6EF10F-6CFE-4660-85B4-4CED9EEC7B5B}
( 3-21-2014 22:38:38:347 ):Inside CNetworkEnum Constructor
( 3-21-2014 22:38:38:347 ):Call CoCreateInstance
( 3-21-2014 22:40:38:425 ):call ReregisterSLPService
( 3-21-2014 22:40:38:487 ):Network Device : HP Photosmart Prem C410 series
( 3-21-2014 22:40:38:487 ):ModelNumber : CQ521A
( 3-21-2014 22:40:38:487 ):Requet Send to Terminate Thread .!!
( 3-21-2014 22:40:38:487 ):Thread Terminated.!!
( 3-21-2014 22:40:38:487 ):Returns from CSparkBusinessLogic:repareSoftwareAvailabilityMatrix
( 3-21-2014 22:40:38:487 ):Number of Devices Enumerated : 0
( 3-21-2014 22:40:38:487 ):No devices Connected/Installed
( 3-21-2014 22:40:38:487 ):Current Screen Id : 3
( 3-21-2014 22:40:38:503 )howing USB Connection Dialog..
( 3-21-2014 22:40:38:503 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:40:38:503 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:40:38:503 )et Aboutbox string..
( 3-21-2014 22:40:38:519 ):Window is set as foreground
( 3-21-2014 22:40:38:519 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:40:38:519 ):Inside CUsbConnectionDlg : OnInitDialog()
( 3-21-2014 22:40:38:519 ):Returns from CUsbConnectionDlg : OnInitDialog()
( 3-21-2014 22:40:53:544 ):currentScreenId = ScreenIdNetworkDeviceSelect (2P)
( 3-21-2014 22:40:53:544 )howing Network Device Dialog..
( 3-21-2014 22:40:53:560 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:40:53:576 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:40:53:576 )et Aboutbox string..
( 3-21-2014 22:40:53:576 ):Window is set as foreground
( 3-21-2014 22:40:53:576 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:40:53:591 ):Inside NetWorkDialog : OnInitDialog()
( 3-21-2014 22:40:53:591 ):Calling NetWorkDialog : EnumerateNetworkDevices()
( 3-21-2014 22:40:53:591 ):Inside CNetworkEnum Constructor
( 3-21-2014 22:40:53:591 ):Call CoCreateInstance
( 3-21-2014 22:42:53:653 ):call ReregisterSLPService
( 3-21-2014 22:44:53:823 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:44:53:823 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:44:53:823 )et Aboutbox string..
( 3-21-2014 22:44:53:823 ):Window is set as foreground
( 3-21-2014 22:44:53:839 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:45:3:872 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:45:3:872 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:45:3:872 )et Aboutbox string..
( 3-21-2014 22:45:3:888 ):Window is set as foreground
( 3-21-2014 22:45:3:888 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:45:4:232 ):Calling sparkBL.GetLatestSoftwareAvailabilityMatrix From Network dialog
( 3-21-2014 22:45:4:232 ):Inside GetLatestSoftwareAvailabilityMatrix Method
( 3-21-2014 22:45:4:232 ):Inside CSparkBusinessLogic:repareSoftwareAvailabilityMatrix
( 3-21-2014 22:45:4:232 ):Inside CNetworkEnum Constructor
( 3-21-2014 22:45:4:232 ):Call CoCreateInstance
( 3-21-2014 22:47:4:304 ):call ReregisterSLPService
( 3-21-2014 22:47:4:350 )LP Enumeartion.
( 3-21-2014 22:49:4:457 ):WMI Enumeartion.
( 3-21-2014 22:49:4:723 )evice Manager Enumeration - Karnak enumeration
( 3-21-2014 22:49:4:723 ):Returns from CSparkBusinessLogic:repareSoftwareAvailabilityMatrix
( 3-21-2014 22:49:4:723 )et LatestSoftwareAvailabilityMatrix as devMap = m_DeviceSoftwareAvailabilityMatrix
( 3-21-2014 22:49:4:723 ):Returns from sparkBL.GetLatestSoftwareAvailabilityMatrix
( 3-21-2014 22:49:4:738 ):Returns from NetWorkDialog : EnumerateNetworkDevices()
( 3-21-2014 22:49:18:6 ):currentScreenId = ScreenIdNetworkDeviceSelect
( 3-21-2014 22:49:18:6 )et Re-enumeration Flag : True.
call GetDeviceSelectionScreenId
( 3-21-2014 22:49:18:6 ):Inside CSparkBusinessLogic:repareSoftwareAvailabilityMatrix
( 3-21-2014 22:49:18:6 ):Inside CNetworkEnum Constructor
( 3-21-2014 22:49:18:6 ):Call CoCreateInstance
( 3-21-2014 22:51:18:57 ):call ReregisterSLPService
( 3-21-2014 22:51:18:167 )evice Manager Enumeration - USB and Network devices
( 3-21-2014 22:51:18:182 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:51:18:182 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:51:18:182 )et Aboutbox string..
( 3-21-2014 22:51:18:198 ):Window is set as foreground
( 3-21-2014 22:51:18:198 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:51:28:247 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:51:28:262 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:51:28:262 )et Aboutbox string..
( 3-21-2014 22:51:28:278 ):Window is set as foreground
( 3-21-2014 22:51:28:278 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:51:28:590 ):Thread Started..
( 3-21-2014 22:51:28:590 ):Enumerating Modelnumber of USB Devices.
( 3-21-2014 22:51:28:590 )LP Enumeartion.
( 3-21-2014 22:51:28:606 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:51:28:606 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:51:28:606 )et Aboutbox string..
( 3-21-2014 22:51:28:622 ):Window is set as foreground
( 3-21-2014 22:51:28:622 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:53:28:710 ):WMI Enumeartion.
( 3-21-2014 22:53:28:961 )evice Manager Enumeration - Karnak enumeration
( 3-21-2014 22:53:28:976 ):Get Modelnumber of Network Karnak Device..
( 3-21-2014 22:53:29:148 ):Inside CNetworkEnum Constructor
( 3-21-2014 22:53:29:148 ):Call CoCreateInstance
( 3-21-2014 22:55:29:206 ):call ReregisterSLPService
( 3-21-2014 22:55:29:252 ):Network Device : HP Photosmart Prem C410 series
( 3-21-2014 22:55:29:252 ):ModelNumber : CQ521A
( 3-21-2014 22:55:29:252 ):Get Modelnumber of Network SLP Device..
( 3-21-2014 22:55:29:424 ):Network Device : HP Photosmart Prem C410 series
( 3-21-2014 22:55:29:424 ):ModelNumber : CQ521A
( 3-21-2014 22:55:29:424 )evice Details..
Name : HP Photosmart Prem C410 series
PID : 0000
ModelNumber : CQ521A
( 3-21-2014 22:55:29:424 ):Request send by PID
( 3-21-2014 22:55:29:440 ):Webserer Request URL : http://h20614.www2.hp.com/ediags/solutions/software?client=PIW&Pid=0x0000&OS=Windows NT 6.2
( 3-21-2014 22:55:30:96 ):Error.!!Device's TYPE is NOT SUPPORTED
( 3-21-2014 22:55:30:96 ):Failed to Parse Json Object.
( 3-21-2014 22:55:30:96 ):Failed to read webserver data using PID
( 3-21-2014 22:55:30:96 ):Request send by Friendlyname
( 3-21-2014 22:55:30:96 ):Webserer Request URL : http://h20614.www2.hp.com/ediags/solutions/software?client=PIW&FriendlyName=HP Photosmart Prem C410 series&OS=Windows NT 6.2
( 3-21-2014 22:55:31:362 ):Inside CheckForSoftware Method..
( 3-21-2014 22:55:31:362 ):MsiEnumRelatedProducts Failed with Upgrade code : {CC6EF10F-6CFE-4660-85B4-4CED9EEC7B5B}
( 3-21-2014 22:55:31:362 ):Insert device details to Matrix
( 3-21-2014 22:55:31:362 ):Requet Send to Terminate Thread .!!
( 3-21-2014 22:55:31:362 ):Thread Terminated.!!
( 3-21-2014 22:55:31:362 ):Returns from CSparkBusinessLogic:repareSoftwareAvailabilityMatrix
( 3-21-2014 22:55:31:362 ):Number of Devices Enumerated : 1
( 3-21-2014 22:55:31:362 )evices Connected/Installed
( 3-21-2014 22:55:31:362 )howing Device Dialog..
( 3-21-2014 22:55:31:425 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:55:31:440 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:55:31:440 )et Aboutbox string..
( 3-21-2014 22:55:31:456 ):Window is set as foreground
( 3-21-2014 22:55:31:456 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:55:31:456 )evice Dialog :: OnInitiDialog()
( 3-21-2014 22:55:31:471 ):Calling EnumerateDevices(false)
( 3-21-2014 22:55:31:471 ):Returns from sparkBL-> GetSoftwareAvailabilityMatrix/ GetLatestSoftwareAvailabilityMatrix
( 3-21-2014 22:55:31:471 ):m_listPrinters.DeleteAllItems()
( 3-21-2014 22:55:31:471 ):Number of Devices added to List : 1
( 3-21-2014 22:55:31:471 )evices added to List
( 3-21-2014 22:55:31:471 ):Returns from EnumerateDevices..
( 3-21-2014 22:55:31:471 )etReEnumerationFlag : True
( 3-21-2014 22:55:31:487 )evices Listed..
( 3-21-2014 22:55:31:487 ):m_listPrinters.SetSelectionMark(0).
( 3-21-2014 22:55:31:487 )et iDevNdx = m_listPrinters.GetSelectionMark().
( 3-21-2014 22:55:31:487 )elected device index, iDevNdx = 0
( 3-21-2014 22:55:31:487 )elected device index changed, Now iDevNdx = 0
( 3-21-2014 22:55:31:487 ):calling sparkBL.SetDeviceMatrix(m_DeviceSoftwareAvailabilityMap[iDevNdx])
( 3-21-2014 22:55:31:487 ):Returns from sparkBL.SetDeviceMatrix()
( 3-21-2014 22:55:31:487 ):Calling Updatestatus
( 3-21-2014 22:55:31:487 ):Extra checking added for Bad devnode
( 3-21-2014 22:55:31:487 ):Call CPrinterEnumerator::EnumerateUSBPrinters Method
( 3-21-2014 22:55:31:487 ):Return from CPrinterEnumerator::EnumerateUSBPrinters
( 3-21-2014 22:55:31:487 ):Exitting CheckBadDevnode Method
( 3-21-2014 22:55:31:487 )electd Device : HP Photosmart Prem C410 series
( 3-21-2014 22:55:31:487 )evice Not Installed.!!
( 3-21-2014 22:55:31:487 ):No Bad devnode
( 3-21-2014 22:55:31:487 ):No Driver Issue
( 3-21-2014 22:55:31:503 )ort Issue Found.!!
( 3-21-2014 22:55:31:503 ):Missing Driver Issue.!!
( 3-21-2014 22:55:31:503 )rint Not Installed.!!!
( 3-21-2014 22:55:31:503 )can Not Installed.!!!
( 3-21-2014 22:55:31:503 )evice has FULL Solution
( 3-21-2014 22:55:31:503 ):Calling UpdateVidPid
( 3-21-2014 22:55:31:503 ):calling sparkBL.GetDeviceMatrix() from UpdateVidPid.
( 3-21-2014 22:55:31:503 )elected Device's PID : 0
( 3-21-2014 22:55:31:503 ):Calling UpdateModelNumber
( 3-21-2014 22:55:31:503 ):calling sparkBL.GetDeviceMatrix() from UpdateModelNumber.
( 3-21-2014 22:55:31:503 ):Modelnumber : CQ521A
( 3-21-2014 22:55:31:518 )isable the sorting of devices in ListCrtl
( 3-21-2014 22:55:31:518 ):Returns from Device Dialog :: OnInitiDialog()
( 3-21-2014 22:55:38:285 ):Extra checking added for Bad devnode
( 3-21-2014 22:55:38:285 ):Call CPrinterEnumerator::EnumerateUSBPrinters Method
( 3-21-2014 22:55:38:285 ):Return from CPrinterEnumerator::EnumerateUSBPrinters
( 3-21-2014 22:55:38:285 ):Exitting CheckBadDevnode Method
( 3-21-2014 22:55:38:285 )electd Device : HP Photosmart Prem C410 series
( 3-21-2014 22:55:38:285 )evice Not Installed.!!
( 3-21-2014 22:55:38:285 ):No Bad devnode
( 3-21-2014 22:55:38:285 ):No Driver Issue
( 3-21-2014 22:55:38:285 )ort Issue Found.!!
( 3-21-2014 22:55:38:285 ):Missing Driver Issue.!!
( 3-21-2014 22:55:38:285 )rint Not Installed.!!!
( 3-21-2014 22:55:38:285 )can Not Installed.!!!
( 3-21-2014 22:55:38:285 )evice has FULL Solution
( 3-21-2014 22:55:38:301 ):calling sparkBL.GetDeviceMatrix() from UpdateVidPid.
( 3-21-2014 22:55:38:301 )elected Device's PID : 0
( 3-21-2014 22:55:38:301 ):calling sparkBL.GetDeviceMatrix() from UpdateModelNumber.
( 3-21-2014 22:55:38:301 ):Modelnumber : CQ521A
( 3-21-2014 22:55:38:426 ):Extra checking added for Bad devnode
( 3-21-2014 22:55:38:426 ):Call CPrinterEnumerator::EnumerateUSBPrinters Method
( 3-21-2014 22:55:38:426 ):Return from CPrinterEnumerator::EnumerateUSBPrinters
( 3-21-2014 22:55:38:426 ):Exitting CheckBadDevnode Method
( 3-21-2014 22:55:38:426 )electd Device : HP Photosmart Prem C410 series
( 3-21-2014 22:55:38:426 )evice Not Installed.!!
( 3-21-2014 22:55:38:426 ):No Bad devnode
( 3-21-2014 22:55:38:426 ):No Driver Issue
( 3-21-2014 22:55:38:426 )ort Issue Found.!!
( 3-21-2014 22:55:38:426 ):Missing Driver Issue.!!
( 3-21-2014 22:55:38:426 )rint Not Installed.!!!
( 3-21-2014 22:55:38:426 )can Not Installed.!!!
( 3-21-2014 22:55:38:426 )evice has FULL Solution
( 3-21-2014 22:55:38:426 ):calling sparkBL.GetDeviceMatrix() from UpdateVidPid.
( 3-21-2014 22:55:38:426 )elected Device's PID : 0
( 3-21-2014 22:55:38:442 ):calling sparkBL.GetDeviceMatrix() from UpdateModelNumber.
( 3-21-2014 22:55:38:442 ):Modelnumber : CQ521A
( 3-21-2014 22:55:47:115 ):Extra checking added for Bad devnode
( 3-21-2014 22:55:47:115 ):Call CPrinterEnumerator::EnumerateUSBPrinters Method
( 3-21-2014 22:55:47:115 ):Return from CPrinterEnumerator::EnumerateUSBPrinters
( 3-21-2014 22:55:47:115 ):Exitting CheckBadDevnode Method
( 3-21-2014 22:55:47:115 )electd Device : HP Photosmart Prem C410 series
( 3-21-2014 22:55:47:115 )evice Not Installed.!!
( 3-21-2014 22:55:47:115 ):No Bad devnode
( 3-21-2014 22:55:47:115 ):No Driver Issue
( 3-21-2014 22:55:47:115 )ort Issue Found.!!
( 3-21-2014 22:55:47:115 ):Missing Driver Issue.!!
( 3-21-2014 22:55:47:115 )rint Not Installed.!!!
( 3-21-2014 22:55:47:115 )can Not Installed.!!!
( 3-21-2014 22:55:47:115 )evice has FULL Solution
( 3-21-2014 22:55:47:115 ):calling sparkBL.GetDeviceMatrix() from UpdateVidPid.
( 3-21-2014 22:55:47:115 )elected Device's PID : 0
( 3-21-2014 22:55:47:130 ):calling sparkBL.GetDeviceMatrix() from UpdateModelNumber.
( 3-21-2014 22:55:47:130 ):Modelnumber : CQ521A
( 3-21-2014 22:55:47:146 )electd Device : HP Photosmart Prem C410 series
( 3-21-2014 22:55:47:146 ):FTP URL : ftp://ftp.hp.com/pub/softlib/software12/COL34152/mp-109793-1/PS_AIO_07_C410_140_408.exe
( 3-21-2014 22:55:47:146 )howing Downloading Dialog..
( 3-21-2014 22:55:47:162 ):Inside CSparkDialog:nInitDialog()..
( 3-21-2014 22:55:47:162 ):called Spark::g_pMediator->RegisterNotification(m_hWnd)..
( 3-21-2014 22:55:47:162 )et Aboutbox string..
( 3-21-2014 22:55:47:193 ):Window is set as foreground
( 3-21-2014 22:55:47:193 ):Returns from CSparkDialog:nInitDialog()..
( 3-21-2014 22:55:47:209 ):-------HPPIW SOLUTION DOWNLOAD INFO------
( 3-21-2014 22:55:47:209 )olution Download Link :ftp://ftp.hp.com/pub/softlib/software12/COL34152/mp-109793-1/PS_AIO_07_C410_140_408.exe
( 3-21-2014 23:0:16:422 ):Running Processes :
( 3-21-2014 23:0:16:422 ):[System Process]
( 3-21-2014 23:0:16:422 )ystem
( 3-21-2014 23:0:16:422 ):smss.exe
( 3-21-2014 23:0:16:422 ):csrss.exe
( 3-21-2014 23:0:16:422 ):wininit.exe
( 3-21-2014 23:0:16:422 ):csrss.exe
( 3-21-2014 23:0:16:422 ):winlogon.exe
( 3-21-2014 23:0:16:422 ):services.exe
( 3-21-2014 23:0:16:422 ):lsass.exe
( 3-21-2014 23:0:16:422 ):svchost.exe
( 3-21-2014 23:0:16:422 ):svchost.exe
( 3-21-2014 23:0:16:422 ):dwm.exe
( 3-21-2014 23:0:16:422 ):svchost.exe
( 3-21-2014 23:0:16:422 ):svchost.exe
( 3-21-2014 23:0:16:422 ):svchost.exe
( 3-21-2014 23:0:16:422 ):svchost.exe
( 3-21-2014 23:0:16:422 ):RtkAudioService64.exe
( 3-21-2014 23:0:16:437 ):RAVBg64.exe
( 3-21-2014 23:0:16:437 ):RAVBg64.exe
( 3-21-2014 23:0:16:437 ):svchost.exe
( 3-21-2014 23:0:16:437 ):spoolsv.exe
( 3-21-2014 23:0:16:437 ):svchost.exe
( 3-21-2014 23:0:16:437 ):armsvc.exe
( 3-21-2014 23:0:16:437 ):AERTSr64.exe
( 3-21-2014 23:0:16:437 ):AppleMobileDeviceService.exe
( 3-21-2014 23:0:16:437 ):AdminService.exe
( 3-21-2014 23:0:16:437 ):mDNSResponder.exe
( 3-21-2014 23:0:16:437 )fficeclicktorun.exe
( 3-21-2014 23:0:16:437 ):dasHost.exe
( 3-21-2014 23:0:16:437 ):HeciServer.exe
( 3-21-2014 23:0:16:437 ):McSvHost.exe
( 3-21-2014 23:0:16:437 ):mfevtps.exe
( 3-21-2014 23:0:16:437 ):svchost.exe
( 3-21-2014 23:0:16:437 ):svchost.exe
( 3-21-2014 23:0:16:437 ):RichVideo.exe
( 3-21-2014 23:0:16:437 ):svchost.exe
( 3-21-2014 23:0:16:437 )ocketCloudService.exe
( 3-21-2014 23:0:16:437 ):WyseRemoteAccess.exe
( 3-21-2014 23:0:16:453 ):McAPExe.exe
( 3-21-2014 23:0:16:453 ):mcshield.exe
( 3-21-2014 23:0:16:453 ):mfefire.exe
( 3-21-2014 23:0:16:453 ):svchost.exe
( 3-21-2014 23:0:16:453 ):svchost.exe
( 3-21-2014 23:0:16:453 ):svchost.exe
( 3-21-2014 23:0:16:453 ):taskhostex.exe
( 3-21-2014 23:0:16:453 )ynTPEnh.exe
( 3-21-2014 23:0:16:453 ):explorer.exe
( 3-21-2014 23:0:16:453 ):GoogleCrashHandler.exe
( 3-21-2014 23:0:16:453 ):TabTip.exe
( 3-21-2014 23:0:16:453 ):TabTip32.exe
( 3-21-2014 23:0:16:453 ):GoogleCrashHandler64.exe
( 3-21-2014 23:0:16:453 )earchIndexer.exe
( 3-21-2014 23:0:16:453 )kyDrive.exe
( 3-21-2014 23:0:16:453 ):WmiPrvSE.exe
( 3-21-2014 23:0:16:453 ):dllhost.exe
( 3-21-2014 23:0:16:453 )ettingSyncHost.exe
( 3-21-2014 23:0:16:468 ):BtvStack.exe
( 3-21-2014 23:0:16:468 ):ActivateDesktop.exe
( 3-21-2014 23:0:16:468 ):RtkNGUI64.exe
( 3-21-2014 23:0:16:468 ):RAVBg64.exe
( 3-21-2014 23:0:16:468 ):RAVBg64.exe
( 3-21-2014 23:0:16:468 )ynTPHelper.exe
( 3-21-2014 23:0:16:468 ):igfxtray.exe
( 3-21-2014 23:0:16:468 ):igfxsrvc.exe
( 3-21-2014 23:0:16:468 ):hkcmd.exe
( 3-21-2014 23:0:16:468 ):igfxpers.exe
( 3-21-2014 23:0:16:468 ):quickset.exe
( 3-21-2014 23:0:16:468 )ellSystemDetect.exe
( 3-21-2014 23:0:16:468 )DVD10Serv.exe
( 3-21-2014 23:0:16:468 ):McUICnt.exe
( 3-21-2014 23:0:16:468 ):hppiw (9).exe
( 3-21-2014 23:0:16:468 ):hppiw.exe
( 3-21-2014 23:0:16:468 ):AbsoluteReminder.exe
( 3-21-2014 23:0:16:468 ):CLMLSvc_P2G8.exe
( 3-21-2014 23:0:16:468 ):IAStorIcon.exe
( 3-21-2014 23:0:16:468 ):IAStorDataMgrSvc.exe
( 3-21-2014 23:0:16:468 ):Jhi_service.exe
( 3-21-2014 23:0:16:484 ):WmiPrvSE.exe
(FYI - Could not post whole log due to the 50,000 character limit. No errors reported after this point)

Firstly, thanks for your suggestion. I appreciate it.
Secondly, sorry it took so long to get back to you. The computer is my wife's and she been quite busy with it so I haven't had the chance to test out your suggestion.
Unfortunately, your suggestion didn't work. I tried it multiple times with no luck.
Here's some additional data.
(1) As for the "ReadMe" issue (mentioned in the initial message), the "autorun.infla..." issue looks like the first "%" in the "%lang%" string is in fact the name of the file "autorun.inf". So when "%lang%" is being printed, "autorun.inf" is being substituted for the first "%", hence "autorun.infla...".
Not sure if that helps.
(2) I tried running HP Print and Scan Doctor and I saw something unusual. The initial page shows the following:
Product Connect Software Status
Prem C410,192.168.1.7 Network(192.168.1.5) Installed
Prem C410,192.168.1.7 Network(192.168.1.7) Installed
There is ony 1 printer hooked to the network. I searched through the registry and I did find instances of "192.168.1.5" and "192.168.1.7".
(3) I also tried using the various uninstallers under util\ccc.
L1: Completed with no issues.
L2: On step 10/12, a popup window indicates "Hp Installer Uninstaller has stopped working". I click "Close Program" and that's the end of the processing.
L3: Same as L2. But, after closing the program, a pop-up window asks "Are you sure you want to remove from your computer?" (FYI - No, I did not miss anything here. That is exactly as it is printed. There seems to be 2 spaces between "remove" and "your" as if a filename or program name should go here.) I click "Yes", eventually the screen indicates 100% complete and I click "OK". This sequence happens 3 more times (pop-up followed by a 100% complete screen). After the 4th time, a screen indicates the process is complete, I hit "Finish" and the computer automatically reboots.
L4: Exactly the same as L3.
At times when step 10/12 failed, the "Current Progress" will be stopped on "Software\Wow6432\Hewlett-Packard\" followed by other registry entries. I've searched through the registry and I can find only one entry that matches this: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432\Hewlett-Packard. But, none of the entries that follow that on the "Current Progress" bar match any entries. (Ex: Software\Wow6432\Hewlett-Packard\DigitalImaging\CUE Settings. This key does not exist. There is a HKEY_CURRENT_USER\Software\Hewlett-Packard\DigitalImaging\CUE Settings, but not one tagged with the "Wow6432" entry.
Anyway, it looks like something has gone wrong with this computer's registry. I reluctant to start hacking away at the registry.
I could use some more suggestions.
Thanks!
Ted

2 Attemps to install HP Solution Center for printer on HP Pavilion failed. ScreenShots

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