2 computers and accessing the itunes account.

I have itunes on a dell laptop with an itunes account. I tried accessing the itunes store on my new mac by entering the userid from my dell laptop. It doesn't recognize it. I also tried to enter the .mac address from mail and it won't recognize it. Do I need to set up a new account? Also, how do I move the libraries from my old laptop onto the mac?

No, don't set up another itunes store account - that only leads to confusion.
Whatever you log onto using the dell, log onto with the Mac. On the itunes store home page, it's the oval near the top right that looks like an email address. Are you saying that doesn't work on the Mac itunes?
Easiest way to move the dell files to the Mac is to network them together.
Here is an article that lists other methods
http://support.apple.com/kb/HT1727?viewlocale=en_US

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How can I authorize and access my itunes account on a new computer if I cant access my old computer to enable home sharing

How can I authorize and access my itunes account on a new computer if I cant access my old computer to enable home sharing

Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
To deauthorize a computer you don't have:
De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- About authorization and deauthorization.

HT1920 The e-mail address that I used to add songs to my ipod in iTunes no longer exists. Most of the 2,600 songs were downloaded from CD's. Is there a way to access the itunes account?

The e-mail address that I used to add songs to my ipod in iTunes no longer exists. Most of the 2,600 songs were downloaded from CD's. Is there a way to access the itunes account?

Only downloads from iTunes will be tied to that iTunes account, unless you subscribed to iTunes Match and uploaded the other songs from your computer to it. If you can't remember the account's password then you could try seeing if you can get reset via this page : http://iforgot.apple.com
If that doesn't work then you could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
When you've got access to the account you can update the primary email address on it to be one that you still have access to : http://appleid.apple.com
If you don't have the music that wasn't downloaded from iTunes on a backup then there are some programs listed half-way down this page which should be able to copy them back from your iPod : https://discussions.apple.com/docs/DOC-3991

I'm having trouble with iTunes synching and accessing the iTunes store.

I'm having trouble with iTunes synching and accessing the iTunes store. When synching, the process tops at the back up stage, freezes and I can't close the iTunes window, need to ctrl alt del. When trying to access the store, the progress bar stops halfway. I've googled heaps and tried most of the standard answers - unistall, reinstall, etc, now looking for some help please.
This has only started a few weeks back, after working smoothly for the 2 years of owning the iPhone 3gs.
Any suggestions will be appreciated, it's getting realy frustrating.
Cheers for now,
Marty

http://support.apple.com/kb/HT1923?viewlocale=en_US
this worked perfectly for me, with no loss of library! BUT was warned about uninstalling things in the order listed...FYI.

HT2534 I have a $70 credit in my iTunes account but when i bought an album last night it charged by credit card not the itunes account. How do I reverse this and get the itunes account used up first?

Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed

How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove it after entering it.

HT4623 Since my recent update, i am unable to update any apps and access my itunes account??

I have just recently updated my i-phone 4 to the latest ios update, since then i am unable to update any apps i have on my phone and unable to download anything from itunes???? any help would be appriciated.

No, since last Thursday, unable to access i-tunes store at this time.
I loaded up my laptop, went on the i tunes store, error message came up think it was an -30???
I have logged out from iTunes on my phone, turned off , then turned back on, but still no joy.

I have a new computer and I can't access my Itunes account. The message says that I am allowed to have only 5 authorized computers on this account. I do not have 5 authorized computers on my account. What can I do?

I have a new computer and I can't access my Itunes account. The message says I can't have more than 5 computers on this account and I don't. What can I do?

First of all you should really post this in Itunes forums cause you might get more hits on it.. Anyway.. You can only authorize up to 5 comps on one itunes account.. This does not include iOS devices. Those you can have 10.
So to fix this issue, open itunes, hit store on the left side, click log in (or your e-mail address if you are already logged in) in the top right hard corner of the page. One you log into your account you will see a a little area where it says you authorized 5 out of 5 comps. Below it should be a button to clear all those out. Itunes will de-authorize all computers on the account then you need to go back Store tab in the menu bar and select authorize this computer.
Remember it will deauthorize all your computers, so you need to re-authorize any other computers you have.

We lost access to are computers in the last two month and we want to know how to deauthorize two computers from the itunes account can you please help us?

We lost access to are computers in the last two months and we want to know how to deauthorize two computers from the ituns account can you please help me please?

If you don't have access to the computers to manually deauthorize them (they were sold, stolen, etc), then you have to log into your account, deauthorize all computers, and then re-authorize the machine(s) that you want to have access. This page explains how.

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

Go up to the top of your screen on iTunes and click on 'Store'. Then go down to 'Authorize This Computer'. That should cover part of it unless you've already authorized a bunch of other computers to use your account. If that's the case, you'll have to go to one of those computers and click the button just below it to 'deauthorize your account' from that computer. If you're not able to access the store, check your internet connection to make sure you are connected. Hope this helps.. good luck!

One of the computers that had our Itunes account on it crashed. We want to be able to add the account to our new computers and future computers but it shows that we have used 4 of 5 computers. Once we hit 5 are we out of luck or do they revolve?

One of the computers that had our Itunes account on it crashed. We want to be able to add the account to our new computers and future computers but it shows that we have used 4 of 5 computers. Once we hit 5 are we out of luck or do they revolve? Like putting on number 6 will delete number 1?

Authorise / Deauthorise About
http://support.apple.com/kb/HT1420
shendricks11 wrote:
... Once we hit 5 are we out of luck or do they revolve? Like putting on number 6 will delete number 1?
This is not how it works.
You can only have a maximum of 5 computers Authorised at any one time.
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time.

HT204088 The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history?

The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history?

You are not able to view purchase history on your iOS device. You may only re-download previous purchases from the iOS device.
To review your iTunes Store account's purchase history, follow the steps in this article from a computer only:
Seeing your iTunes Store purchase history and order numbers
http://support.apple.com/kb/HT2727

I cannot get to or use my home pc for a while and am staying with a friend for the foreseeable and am using their pc to write this. How do I access my itunes account on their pc. Thanks Karen

I cannot get to or use my home pc for some time and am staying at a firends and using their pc to write this. I need to access my itunes account and music on their pc. How do I do this. Thanks

An easy route would be to use the iTunes Match service such that all your Songs are available anywhere over the internet via iCloud. Once complete you can create an account on your friends PC, download iTunes and sign-in to the iTunes Store with your Apple Id, start iTunes Match and it will provide access to all your Songs.
Not quite so good, is simply to follow the steps on your friends PC as above, however, instead of iTunes Match simply access the 'purchased' songs area from the iTunes Store home page that will give you access to all your purchases without iTunes Match.
IMPORTANT: Apple only like to see a single Apple Id associated with one device - so if your friend already has an active Apple Id account on the PC, it would be wise to use an alternate machine. Apple has a 90 day lock out associated with switching Apple Ids on a common device.

Can my colleagues access my itunes account and all of the apps in there from their own pcs? What we really need is a shared itunes account so that anyone in the office can add apps to the account and everyone else will be able to access it?

I have an itunes account to update the office ipad. Now we have more of them can my colleagues access my itunes account including the apps to update their ipads with? it seems silly for everyone to have a seperate account and purchase apps that i have already bought. We just want to share and update one account that everyone can use and access from their own pc.

Unless I am missing the point here - or in the event that there are different terms and conditions for the use of iPad in the Enterprise with regard to iTunes purchases - once you have purchased an app - you are free to download that app again - at no charge - to as many iDevices as you desire - as long as you are using the same Apple ID and iTunes account that you used to make the original purchase.
So the short answer to the question - IMHO - is Yes! My wife, my daughter and I share one iTunes account and we download apps onto four different iDevices - and only pay for the apps once. The purchases are tied to the Apple/iTunes account and not to the PC or the iDevice.
The only caveat to this point is - I have no idea how Apple handles purchase for businesses meaning that I don't know if businesses are subject to the same terms and conditions as we "everyday" users.
Maybe the company could set up one iTunes account and you could all share from there but I still don't see why this can't be done. However, that is why I suggest that this question might be better served being posted in the iPad in the Enterprise section of the ASC.

HT5622 had not used my itunes in awhile and the other day I was not able to access my itunes account, had to reinstall itunes and now I can not find any of my apps that I had in my library.

Have not accessed my itunes account in some time, the day I found that I could not get itunes to run or even open up, I then tryed to reinstall itunes to my computer, I then was able to access my account and some of my library, but not any of my APPS??? How does one recover APPS lost in a reinstall.

Are the files still physically on your HD?
[User]/Music/iTunes/Media/Music is the default location. Unless you suddenly have a bunch of new "free space" on your hard drive, they're still where they were, you just need to create a new library file.

I have recently tried to access my itunes account but am unable to. I installed and uninstalled the new download several times. I know I have a balance from itunes cards on my account as I received an email recently. I have an ipod shuffle

I have tried to access the itunes store by many different means. I know I have account balance as I put in 2 gift cards back in March and have not used them all. I recently installed and uninstalled itunes several times but I still cannot open it on my computer. When plugging in my ipod shuffle it does not automatically load either although my computer says it's working correctly.

Click on the "Start" button. Click "Run." Type the word "cmd" in the open box. When the DOS screen comes up, type "netsh winsock reset." Press "Enter." Type "exit" to close the DOS window and go back to Windows.
Restart the computer.
Read more: http://www.ehow.com/how_2125133_do-winsock-reset.html#ixzz2kyccghec

2 computers and accessing the itunes account.

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