2 CS5.5 Web Premium subscription

I have 2 CS5.5 Web Premium subscriptions, do I now have 2 Creative Cloud subscriptions?

You should. I've spent all morning on the horn with support ensuring that my Master Collection subscription will transfer over fluidly and be subject to the introductory discounted price. Each "subscription" should transfer, regardless of whom that subscription is tied to.

Similar Messages

CS5.5 Web Premium (Mac) Download Hangs at 650.5MB

I am trying to download CS5.5 Web Premium for Mac from this link, but I cannot get the download to finish. On the Mac, I have attempted downloading with Firefox and Safari, but the download stops at 650.5MB. I have also tried downloading via Firefox and Internet Explorer via PC, but the download still stops in the same place.
Safari gives the error message "the network connection was lost" after the download has been stuck for a long period of time.

Thanks for responding kglad. I have tried Folx GO as a download manager. Do you have another suggestion as I have tried what you suggested and this does not work. I have not contacted Apple as this is not an Apple issue.
Response from curl:
curl -L -# -O http://trials3.adobe.com/AdobeProducts/WEBB/CS5_5/osx10/WebPremium_CS5_5_LS1.dmg
######################################################################## 100.0%
Open the "dmg" file and this is that you receive.
<HTML><HEAD>
<TITLE>Access Denied</TITLE>
</HEAD><BODY>
<H1>Access Denied</H1>
You don't have permission to access "http://trials3.adobe.com/AdobeProducts/WEBB/CS5_5&#4 7;osx10/WebPremium_CS5_5_LS1.dmg" on this server.<P>
Reference #18.25063e17.1422470439.25a9f88a
</BODY>
</HTML>

CS5.5 Web Premium Trial

Hi,
I have just upgraded my computer and I am looking for a link to download CS5.5 Web Premium Trial version, I have a serial key, I am asking because I have misplaced my CS5.5 disc.
Thanks

If you previously purchased and registered CS5.5, you can log in to your Adobe.com account and download it via the My Orders link.
Otherwise try http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
Follow the Very Important Instructions on that page first otherwise the links won't work.

CS5.5 Web Premium OS 10.10 = Inconsistency in the installer database. Is there something to resolve this? Cleaner did not work-BC, not installed.

I have CS5.5 Web Premium for Mac. I have been using it on my old PowerBook on Yosemite for several months. I just purchased a new PowerBook with Yosemite and cannot get the software to install. I purchased an external drive, LG Portable DVD Writer. I first thought that this was the failure point, but, since then, I was about to install MS Office. Many times the CD spins insanely without allowing me to install. However three times now, I've made it to the point just passed entering the ID, which was successful (I have a screenshot). I get to a point of the Installation Status that reports: Your installation encountered errors. Please try restarting your system and installing again. Inconsistency in the installer database. Please restart your computer and install again. After determining that would not resolve the problem, I began doing a little research and found that there was an Exit 15 error in the error log. I then downloaded the CS Cleaner Tool. The application returned this message: The following installations were found on your system. The dialog box was empty. I then decided to try to download the application this morning while I was on a dog walk. It appears that the file downloaded and I was able to initiate the installation. However, shortly after that, I can an error message stating that it has timed out. I tried again to install it from the finder, but, it does nothing. I am out of ideas! Please send me the magic answer! Thanks! Mary

Hello kglad,
Thanks for taking the time to reply. I did that today, and got the exact same error message.
This is what I've tried now..
Copying installation files to desktop and installing.
Downloading installation files to desktop.
Any other ideas? It seems as though there is some kind of "conflict" where old files need to be removed. However, my earlier assessment found that those files do not exist, since nothing is actually installed yet.
Mary

Trying to install CS5.5 web premium on a new Windows 8 computer

I am trying to install CS5.5 web premium on a new Windows 8 computer. I had installed it before but Illustrator would not run. I tried reinstalling just Illustrator that did not work. So I uninstalled the whole suite, and planned to reinstall the whole thing. But I get "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." So I download ASA, and try to run the .exe and nothing happens.

Run the Creative Suite Cleaner Tool, then try again. Also check this:
Troubleshoot installation | CS5, CS5.5
Mylenium

I can't activate Adobe X Pro on my Mac (part of CS5.5 Web Premium

I've installed Adobe X Pro as part of a CS5.5 Web Premium installation on my Mac (OS X 10.9.5). Adobe X Pro will not start up. When I try to start it, I am asked for a separate serial number (which I do not have) or to continue with a trial version with zero days remaining!

Hi nka50,
Could you please elaborate what do you mean by saying that Acrobat asks for a separate serial number.
If possible, please share the screenshot when that message pops up on your screen.
Are you installing it as an upgrade as then it might ask you to enter serial number for previous version as well.
Please let me know.
Regards,
Anubha

CS5.5 Web Premium has deleted my MS Outlook Email account - can anyone help?

I've recently installed Adobe CS5.5 Web Premium and, while the software works properly, it has completely deleted my MS Outlook email account and all of my work emails. Does anyone know why this has happened and whether I can restore my deleted Outlook account?
Appreciate the help.
A

To start with, you're asking in the wrong forum. I'd suggest that you ask in the Creative Suite forum.
Second, when you post it there, you should describe your operating system version.
However, I'd say that it's just about impossible that installing the Creative Suite could delete an email account.

CS5.5 Web Premium freezes/hangs

I've reinstalled CS5.5 Web Premium on my 2011 MacBook Pro, but I am unable to open up the programme. I am currently using OSX10.8.2.
I've recently changed my logic board and hard disk with Apple as there were some technical issues. I installed Web Premium and am unable to load any of the programmes. I've keyed in the serial number during the installation. What I get is the loading screen, and none of the programmes actually open up. I have to force quit the programme to close it.
I've called Adobe before, and they've asked me to uninstall and download a trial version of CS5.5 once more. I've done that, but the same issue still occurs, it still freezes when I open it. I have contacted Apple about this issue, but they told me that there is nothing wrong and that I can only seek help from Adobe.
Anyone with the same problem or knows how to resolve this?
Any help is greatly appreciated

Crash logs/ exact system info:
Working with your Operating System’s Tools
Mylenium

Adobe CS5.5 Web Premium

Hi, I successfully created, using "Adobe Application Manager Enterprise Edition", my deployment package for "Adobe CS5.5 Web Premium" (Universal English Windows). I'm able to install everything silently without any problem. But the first time that I launched "Acrobat Professional 10.0" it said that I need to enter a valid serial which I already did in the "Adobe Application Manager Enterprise Edition". So I recreated everything thing and it seems to be working now. But I want to make sure! Is there any registry, any command line that I can check to see if the application "Acrobat Professional 10.0" is running in trial mode or not. And by curiosity why can't we change the default language from the English to the French without getting the window that ask for a valid serial for the French language. Why the fuss about the language part?!
Thanks in advance for the help!

Hi Bob, after recreating everything I found out why exactly it wasn't working. First I forgot to deploy first Acrobat X and then the principal MSI (Adobe CS5.5 Web Premium.msi). That part is now working correctly as far as I can see. But now I'm having an error on the 32 bits when the principal msi is trying to install. I haven't tried the 64 bits version yet but I use the same msi properties. I'm getting an msi unknow error about path1 (msi property) that cannot be null. What exactly is path1? I only use these msi properties:
ALLUSERS=1
ARPSYSTEMCOMPONENT=1
ARPPRODUCTICON=ARPPRODUCTICON.exe
DWUSINTERVAL=30
INSTALLLEVEL=100
REBOOT=ReallySuppress
DWUSLINK=CEEB8798AEBC90F8B9ACA7CFEEDC978FEE9BD78F598B90AFCE8BF7A8C91BA08FCE0C479FD9AC
ARPURLINFOABOUT="http://www.adobe.com"
SHOWLAUNCHPROGRAM=0
ARPCOMMENTS="This package is created by Adobe Application Manager Enterprise Edition"
ARPNOMODIFY=1
INSTALLPH=0
Again, any help will be appreciated!

Adobe CS5.5 Web Premium Updater Keeps Crashing in Lion

I have recently upgraded to Lion and my Adobe Web Premium CS5.5 will no longer update. When I click to run the updater, it just pauses for a moment then Application Manager just quits without any message. I am running OSX Lion on a Macbook Pro Core i7. Any help would be greatly appreciated.
Thanks!

Hi Bob, after recreating everything I found out why exactly it wasn't working. First I forgot to deploy first Acrobat X and then the principal MSI (Adobe CS5.5 Web Premium.msi). That part is now working correctly as far as I can see. But now I'm having an error on the 32 bits when the principal msi is trying to install. I haven't tried the 64 bits version yet but I use the same msi properties. I'm getting an msi unknow error about path1 (msi property) that cannot be null. What exactly is path1? I only use these msi properties:
ALLUSERS=1
ARPSYSTEMCOMPONENT=1
ARPPRODUCTICON=ARPPRODUCTICON.exe
DWUSINTERVAL=30
INSTALLLEVEL=100
REBOOT=ReallySuppress
DWUSLINK=CEEB8798AEBC90F8B9ACA7CFEEDC978FEE9BD78F598B90AFCE8BF7A8C91BA08FCE0C479FD9AC
ARPURLINFOABOUT="http://www.adobe.com"
SHOWLAUNCHPROGRAM=0
ARPCOMMENTS="This package is created by Adobe Application Manager Enterprise Edition"
ARPNOMODIFY=1
INSTALLPH=0
Again, any help will be appreciated!

CS5.5 Web Premium Download?

I just got a new computer, and I was hoping to download Photoshop, Flash, etc. to give 'em all a spin, but I can't seem to find a download link anywhere. I do own Web Premium CS5.5, but the computer I'm using lacks an optical drive for me to put my discs in. I have the key, though, of course. Could somebody direct me to where I could download Web Premium CS5.5 so I can use it? I've already done some searching. I actually managed to find a download page on the main adobe website, but when I clicked the download button, nothing happened. I did some searching on this support site, too, and the closest I got was finding download links to Production Premium CS5.5. I don't have a key for that, though.

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

CS5.5 Web Premium on PC to CS6 on MAC

I currently have CS 5.5 Web Premium on PC - I would like to know what the cost is to upgrade to CS6 Web & Design Premium and then switch the license over to a MAC.

the cost to upgrade to cs6, Buying guide | CS6 Design and Web Premium
to cc, Creative Cloud pricing and membership plans | Adobe Creative Cloud

Upgrading to CS5.5 Web Premium doesn't make sense

Hi
I wanted to upgrade my CS3 to CS5.5. My main tools are DW and FW. I just attended the Adobe Refresh seminar and seems like CS6 and the subscription options will be available first half of 2012.
Since most of the products in this suite simply became redundant (at least for my needs) it doesn't make sense to purchase a full suite even with the 20% discount.
Flash will be devoted to games and advance movie authoring.
AI never really changed that much since the beginning of the century (SVG? come on....)
PS is not for web! use Fireworks.
Contribute? who uses that?
FC - never went anywhere
Device central - you don't need this anymore
Bridge? can do without
Media encoder - you can get much better tools for $20 or simply use iMovie/ QuickTime
which leaves use with DW and FW.
Any comments?
Cheers
Mica

Hi, thanks for your answer.
I,ve bought an upgrade version on CD (NO Download or Cloud). And i try to install it on my imac (from CD).

Activation Failure for Creative Suite 5.5 Web Premium Subscription

Hi,
Signed up for the subscription model a week ago and worked fine without issue; came in to work on Monday and was asked to activate photoshop; it failed but let me continue. Tried loading up photoshop again today but now it says can't continue without activating.
Contacted customer support who took all of my details only to come to the conclusion that it was a technical issue and I had to ring technical support.
Rung technical support and after a long conversation explaining the issue; them taking over and sharing my sceren came to the conclusion that even though I can't "ping activate.adobe.com" that I should re install the entire suite.
I uninstalled the suite using the built in uninstaller. restarted. and then re installed. First use works fine; second use presents the activation error. Giving me the same error code before "194:104".
I downloaded the Adobe support application which appears to have just read a bunch of log files and shows the same 194:104 error appearing throughout; trying to click on further details for any of these items just gives a 404 error.
I uninstalled a further time (again using the proper uninstaller), restarted and re installed and fired up flash; let me in the first time and I went through to Help and clicked "Deactivate" and deactivated the entire suite; restarted flash and this time selected the 30 day trial. Yay. finally somthing that works!! After testing all the apps fire up again; I closed them all down and opened flash again this time entering my serial number.
Again I got the activation failed (194:104) error and now I can't open anything again -- not even to de activate it;
Still pinging "activate.adobe.com" or the "activate.wip4.adobe.com" results in a request timed out.
I've tried turning off the firewall in OSX and disabling other network filtering tools, no change.
I've tried logging in as a fresh user and still the same issue.
Also tried booting into Safe mode to ensure nothing else was running and still get the same activation error and still no reply from activate.adobe.com
So far; my only course of action is to uninstall again and select 30 day trial to avoid losing a full days work...
Doncha just love DRM...
Chris

After 3 weeks I find it hilarious that something as simple as activation has taken this long to get to the point where _somebody_ is actually looking at it; The countless hours I've wasted talking to support asking me to uninstall, re install, re download, re dowload again, uninstall, reinstall, on hold etc etc has been absoltely rediculous. I said right from the first conversation "I've tried this on two completely seperate machine and it does the same thing, I think there's a problem with your server" and nobody listened until now; And even then the log files went missing, another week passed, then nothing again... not impressed with support at all!
I just hope this can be resolved within the next couple of days as my trial period is now coming to an end and I'll not only be left with something I can't use but also paying for something I can't use either. Apparently I can't even cancel my subscription or else I won't be able to sign up again for the discounted yearly rate! Talk about holding me over a barrel...
Very disapointed I couldn't have just gotten a new serial number or new account like I'd asked for when I first reported this and each and every time I was on the support calls; Not sure why I have to be the "guinnie pig" in sorting out this issue... an issue regarding basic activation; and companies wonder why we hate DRM; this is why. because when there's an issue the customer ends up being the one who loses out.
Not trying to make this personal in any way; just a bit disgraced at a company as big as Adobe can fail so mierably at such a simple issue and take soooo long to fix it.
A very annoyed customer,
Chris

Dreamweaver CS5.5 - Creating a Native Mobile Application | CS5.5 Web Premium Feature Tour | Adobe TV

In this video we'll explore how you can configure a Dreamweaver CS 5.5 site to build a native mobile application using the popular PhoneGap framework - and deliver rich native applications to iOS and Android without needing to learn new languages or tools.
http://adobe.ly/xjc2Y9

Hi, I have a question.
(Quick explanation) I have dreamweaver cs6, I created an android app, a run the emulator and everything seems to be ok with the app, I download the .apk and everything ok so far, but when i wanted to upload it to Google Play i need to sign it, but I search all the web somehow to sign it and i did not find anything to sign an app made with dreamweaver and Phonegap, just those made with Eclipse.
My question:
Is there anyway to export driectly from Dreamweaver to Eclipse as a project? so i can export it and sign it...
if Not, How can i convert those html files made with dreamweaver to Eclipse files, so I can use Eclipse to sign and generate the keystore file
or, How can I generate a keystore file to sign an app made with Dreamweaver?
Thakns.

2 CS5.5 Web Premium subscription

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