2 error messages when trying to authorize my computer for itunes.
Everytime I try to authorize this computer, I get the error that my request could not be completed because "An unknown error occurred (-50)". And then I get a second error message saying the same thing, but instead of (-50) it is (0x800B0101). Help!
Oh, and fyi, this is on a Windows computer. Thanks!
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I am continually an error message when trying to up-date iPhoto and iTunes. Does anyone have any suggestions, please?
Hello Linc. These are the logs to the last attempts at up-dating iTunes.
Sep 8 18:10:59 iMac.local Software Update[1722]: SoftwareUpdate: Scan for client pid 1722 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:11:02 iMac.local Software Update[1722]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:11:04 --- last message repeated 1 time ---
Sep 8 18:11:04 iMac.local Software Update[1722]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7fd9a8cfae70 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:11:04 iMac.local Software Update[1722]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:11:17 iMac.local Software Update[1722]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:11:17 iMac.local Software Update[1722]: SoftwareUpdate: Scan for client pid 1722 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:11:19 iMac.local Software Update[1722]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:11:22 --- last message repeated 1 time ---
Sep 8 18:11:22 iMac.local Software Update[1722]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7fd9a98c2090 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:11:22 iMac.local Software Update[1722]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:11:39 iMac.local installd[1728]: installd: Exiting.
Sep 8 18:14:15 iMac.local Software Update[1751]: SUAppStoreUpdateController: found in cache: <none>
Sep 8 18:14:16 iMac.local installd[1757]: installd: Starting
Sep 8 18:14:16 iMac.local installd[1757]: installd: uid=0, euid=0
Sep 8 18:14:16 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:16 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:19 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:21 --- last message repeated 1 time ---
Sep 8 18:14:21 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f9391840bf0 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:22 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:14:22 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:22 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:25 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:27 --- last message repeated 1 time ---
Sep 8 18:14:27 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f93904b5c00 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:27 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:14:36 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:36 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:38 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:41 --- last message repeated 1 time ---
Sep 8 18:14:41 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f93904b7340 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:41 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Many thanks.
Cropper100. -
Error message when trying to run the Upgrade for Itunes
I got a new laptop and to transfer my Itunes I downloaded the latest version of Itunes from the website (v7)
When I try to run the upgrade on my new laptop I get the error message - *This installation package could not be opened. Verify that the package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer package.*
Can anyone help me and give me advice on how to get my itunes upgraded!!!!! I miss my tunes!Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
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get this message when trying to authorize my computer. This apple id has not bee used with the itunes store.
Do i have to purchase something, before i can authorize my computer.Thank you in advance for any answers received.You cannot buy anything from the iTunes Store until you authorize the computer. Are you unable to authorize it? If so see the following:
Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7. -
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Repair iTunes Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
Repeat with the media folder if it isn't stored inside the main iTunes folder.
If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
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I get the following error message when trying to Install iTunes:
The path C:\DOCUME~1\Frank\LOCALS~1\Temp\IXP206.TMP\iTunes.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' in a folder from which you can install the product iTunes.
I search my entire computer for the file but it's not there.
Then, when I try to uninstall the iTunes and start the install from scratch I get another error:
"The feature you are trying to use is on a network resource that is unavailable"
Catch-22, I can't install or uninstall and when I try to run iTunes I get:
"The action is only valid for products that are installed"
Very frustrating but I'm stumped and I don't know how to proceed. Any help would be very much appreciated.wooooooooo!!! got it working again!! having spent the last 6 hours..no joke six f*cking hours trying to sort it ive finally got iTunes back!!
ok here is what you need to do:
go to the link below and download the Microsoft Windows Installer CleanUp Facility.
http://www.locksleynet.com/2009/06/09/missing-itunesmsi-problem-resolved/
once you have downloaded it, install it and run it from the start menu. once its up and running remove everything to do with iTunes (so iTunes itself, quicktime, bonjour......the lot). Dont worry about removing iTunes completely, all the music is still there when it works again trust me!!
ok once you have removed everything restart your computer, im not sure if this is a must but i did it.
next download quicktime from the apple website (go to the 'downloads' tab near the top. download and install quicktime and restart your computer so the new settings are put in to place ( i think it asks you to restart anyway).
go back to the apple website, 'downloads' tab and download iTunes itself. install that bad boy and you will be up and running with all your library intact!
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you can try - remove and re-install microsoft office
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you can try use font book too detect font conflict / problem
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HTH
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