2 Homehub's to boast signal???

I've got a homehub 3 set up in the house and I want to set up my old homehub 2 as well to boast the signal but I am not sure how to set it up.
I've connected the old homehub to a telephone line exactly how you would to set it up.
But I am getting the power and wireless light come on but not the broadband light, and it won't connect to the Internet.
Do I need to reset the settings on the old homehub or change them to match the new one? I'm not sure what to do next?
Brad

The other link would be more appropiate.
Use your old spare BT Home Hub as a wired Ethernet switch and WAP!
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

Homehub 2, weak wireless signal.

I've got an unusual problem in that a few weeks ago (after 2 years of no problems) my wife's laptop started loosing wifi signal intermittently. She's normally about 20ft away from the homehub 2 modem (one wall in between), my PC was next to the homehub but connected by cable, so no problem there. Initially I thought it was a problem with the inbuilt wifi card in her laptop but not so sure now, tried a Netgear wifi adaptor on her laptop with the inbuilt card switched of and was still getting a drop in wifi signal (from 70 to 17%) intermittently. I've now positioned the homehub midway between the laptop and the PC, with the laptop back on it's own wifi card and the PC on the Netgear adaptor, signal strength is now 100% on both.
I suspect the the homehub wifi is getting weak, anyone else seen this problem.
PS. Also seen the phone icon (have phone connected) on the homehub flash yellow a couple of times for a few minutes.

For how I use the hubs - The type B does appear to be better than the type A - Others will say otherwise
The lug is part of the clip used to retain the hub phone base charger in position - Some do break
I guess you've never fitted one? and the hub was sent out to you as BNIB?
(BT do 'refurbish' the hubs)
Use inSSIDer if you want to check the wireless channel for interference - it won't show hidden SSID's
You may be able to improve the range using it
Having the transformer at full stretch does help
Now for BTFon, A picture paints a thousand words.........
BTFon Active
BTFon off
(BT, I'm still waiting for some input on this)
-+-No longer a forum member-+-

Keep losing signal & poor speed

Hi
Over the last few days I keep losing my internet connection, I've run several speed tests today connected directly to the router with an ethernet cable & master socket and I'm still struggling to get more than 0.5Mb - usually we average 1.5Mb (Warmwell exchange)
I've tried replacing the router for a brand new netgear as the BT homehub kept losing the signal even at our old address but it's made no difference and over the last 48 hours it's become unbearable.
I've done the test using speedster.btcom, that also shows 0.5Mb.
There are no listed service issues in my area so what's going on?
Cheers,
Andy.

Hi Welcome to the forums
Here are some help pages done by CL Keith http://forumhelp.dyndns.org/speed/Speed.html
also post your full hub stats by entering 192.168.1.254 into your web browser address bar and navigate to adsl or use a-z, if netgear enter 192.168.0.1
Can you also post the full results from BT Speedtest speedtester.bt.com
Have you tried connecting to the test socket at the rear of the master socket
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

HH4 homeplug issue

hi,
I had my hh4 installed today. everything has to run off wifi because of the location of my master bt socket.
my pc and laptop connect fine wirelessly, but as soon as i plug in my homeplug (delovo dLan 500 duo) the wifi disappears?
The homeplug is supposed to enable both my xbox 360 and Humax youview box to connect, but I can't find a way to get the homeplugged connection to work at the same time as the wifi. seems I can only have one or the other.
Any suggestions please?

I presume you have two homeplugs.
Turn on the one that is connected to the homehub while the other one is turned off. Does the wireless signal drop out?
If not then turn on the other one. Does the signal now drop out?
If yes then swap the homeplugs over ie. plug the second one into the homehub and the one which was in the homehub connect to your device and repeat the process. Does the signal drop out again when the same homeplug is switched on?
If when you switch the first one that is connected to the homehub on and the signal drops out, swap them over as above. This should help in trying to establish if one is faulty.
It would be easier if you had another home plug to swap one out at a time but as I presume you don't this is the only way I can think of to try and check them.
I should have added that I know they are working via Ethernet but it is to try and establish if they are causing interference that is causing your wireless to drop out.

Three UK Home Signal and HomeHub 4

Hi, I am new to this forum but have searched it for an answer before starting a new thread.
I have a Three UK Home signal box and BT Broadband with HomeHub4. Since I have received the Home Signal box it has never connected to the internet. The green light flashes no matter how many time I tried to reset it and I have been through the necessary channels with Three UK Support. They checked the box and it is communicating with their servers ok. They even reset and synced it from their end.
Is there some sort of firewall that is applied by default to stop these devices from working, or has anyone some sort of work around to help me out here. Please don't go over the top with technical lingo as I am not sure of it all. I just can't see how something which is designed to be plug and play will not do as it is supposed to.
Thanks in advance.
Mark

Are you on BT Broadband Option 1?
If you are, then your public IP address may be shared, which may stop some of these devices from working.
Look here http://btsupport.custhelp.com/app/answers/detail/a_id/44044/c/6433
If in doubt, use the "opt out" link.
BT Parental controls, if you have them installed, may also impact on these services as well.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Weak Signal with HomeHub 3

I've just switched to BT Infinity which entailed changing my Home Hub. The new one is much weaker than it's predecessor which is disappointing as coverage is now poor. However if I change the setting on the HH (eg switch channel) it briefly ramps up the power so 2-3 more bars appear on wireless devices around the house, but only for a minute or two before dropping back to one bar again. Any clues as to how to keep it at the higher power?
Andy

Are you running wireless devices at different speeds, or are all your devices wireless "n" capable?
If there are no wireless "n" devices, then changing the HH3 to wireless "b/g only" will help.
There are more suggestions to do with wireless and networking on these two links from my help website.
Wireless connection problems
Network connection problems and possible solutions
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Upgrade from Homehub 2 to Homehub 3

Just wanted to rant and blow off some steam.
Ive had two Homehub 2's so far as one completley shutdown and the 2nd just keeps dropping wireless signal and lagging.
Usually pressing the reset button resolves this for a day or so.
The blue indicator lights are solid, and even tho ive replaced the wires and microfilters etc.
Nothing near the router to affect it either.
Ive put up with this for a while and now that the homehub 3 is now available I thought how hard would it be to ask Bt to assist a customer !
After my 1st e mail I got a call from an oversea's call centre who passed me to a uk help centre.
As soon as the woman realised im under contract until Dec 11 she said all i Can do is pass you onto the techy dept.
If you were out of contract then I could help you, she said before transferring me.
After a while I was cut off.
No problem I thought they have my details and will call me back.................... well no they didnt.
I e mailed again and got a call from the techy dept from a guy who I confirmed what was happening to my broadband connection.
He told me that he had the homehub 3 and it was not as good as the tv adverts made it out to be and would just have to put up with the drop outs. He could only sell me a homehub 3 for just under £50.
I asked for a replacement homehub2 and he said that would not make a difference.
I did say well I may have to look at other ISP providers and he told me the date when I was out of contract and that bt would provide me with a mac code if required. And ended the call.
To top it all off I got an e mail from a Bt customer service follow up asking for my feedback !
Well feedback is what they got !
Ive been with bt for many many years and would expect a lot more customer service than the feeling I got which was we have you in a contract , so there !
Rant over................

Hi.
It's only a few months till the end of your contract. if so there is the possibilty to renew on terms that are more advantageous to you.
Lower monthly payment/Free months, Maybe a new hub.
When your contract is due for renewal, you hold the upper hand, be firm but polite and use a bit of negotiating skill to get some of what you want.
Wireless can be terrible, I have a toughened glass door a few feet away from my router and if the door is open /ajar the glass deflects the wireless signal, so now have wired it up.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Can i use my time capsule to extend my wifi signal without physically connecting it to my router?

I currently have a BT Homehub connected to a modem, which is connected to the ethernet port in my wall (which is downstairs). I bought a timecapsule to wirelessly back up my computer. It is connected via ethernet cable to my router. I have recently been having trouble getting a wifi signal in one room in my house (upstairs). To fix this i was wondering whether it is possible to move my time machine somewhere upstairs, to a location closer to this room, and have it transmit a wifi signal without it being connected to my router via ethernet. And if so how would i go about doing this?
cheers
jadidev

Can i use my time capsule to extend my wifi signal without physically connecting it to my router?
Yes, if you have an Apple router.
No, if you have a BT router.
IF....your Time Capsule is currently set up to provide a wireless network signal, you could add another Apple device...like an AirPort Express....to extend the Time Capsule wireless signal.

What type of wireless router is the 1st generation time capsule? Is it B, G or N. I'm trying to understand why our wifi signal is a bit erratic. Paul

what type of wireless router is the 1st generation time capsule? Is it B, G or N? I'm trying to establish whether its causing signal degradation as a result of conflicts with my BT Home Hub router.

The 1st generation Time Capsule is an 802.11"n" wireless router, but in default settings it produces a signal that is also compatible with "g" and "b" wireless devices.
If your HomeHub is in close proximity to the Time Capsule and it is also producing a wireless network, either the wireless on the HomeHub or the TIme Capsule should be be disabled to minimize the chances of wireless interference.
Interference may also be coming from any cordless phones you may have, or another nearby wireless network as well.

BT Homehub, reboots on its own

So here is the problem that I have been suffering with for 18+ months. I am on my 3rd Homehub, have replaced all filters and cables each time. Had BT engineer out to look at my line and STILL my homehub reboots all by itself, every few days, regardless of the time of day or whether it being used. I do not notice any issues with my Internet access while the hub is working and when it reboots it soon establishes a connection. This has been an inconvenience up until now when I am working from home more often and I see the my bill for BT each month.
The hub has this firmware - Software version 8.1.H.J (Type A)
and this is what I see in the event log
Any advice most welcome?
07:22:30  23 Oct
SNTP Systemtime update: time setting 01:04:00 > new time setting: 07:22:30
01:02:08   1 Jan
CONFIGURATION saved by TR69
01:01:40   1 Jan
PPP link up (Internet) [86.141.169.151]
01:01:40   1 Jan
PPP CHAP Chap receive success : authentication ok
01:01:40   1 Jan
PPP CHAP Receive challenge (rhost = ESR6.Faraday2)
01:01:36   1 Jan
xDSL linestate up (ITU-T G.992.1; downstream: 7616 kbit/s, upstream: 448 kbit/s; output Power Down: 17.8 dBm, Up: 11.9 dBm; line Attenuation Down: 13.0 dB, Up: 8.0 dB; snr Margin Down: 23.0 dB, Up: 12.2 dB)
01:01:27   1 Jan
usbmgr: USB device isn't matched the configuration
01:01:27   1 Jan
usbmgr: try /etc/usbmgr/class/module
01:01:27   1 Jan
usbmgr: try /etc/usbmgr/class/09/module
01:01:27   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/module
01:01:27   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/00/module
01:01:27   1 Jan
usbmgr: class:0x9 subclass:0x0 protocol:0x0
01:01:27   1 Jan
usbmgr: buffer line: remove T
01:01:27   1 Jan
usbmgr: USB device isn't matched the configuration
01:01:26   1 Jan
usbmgr: try /etc/usbmgr/class/module
01:01:26   1 Jan
usbmgr: try /etc/usbmgr/class/09/module
01:01:26   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/module
01:01:26   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/00/module
01:01:26   1 Jan
usbmgr: class:0x9 subclass:0x0 protocol:0x0
01:01:26   1 Jan
usbmgr: buffer line: remove T
01:00:54   1 Jan
DHCS server up
01:00:54   1 Jan
FIREWALL event (1 of 2): modified rules
01:00:54   1 Jan
FIREWALL event (1 of 1): deleted rules
01:00:47   1 Jan
FIREWALL level changed to Standard.
01:00:41   1 Jan
FIREWALL event (1 of 8): created rules
00:00:41   1 Jan
FIREWALL event (1 of 1): deleted rules
00:00:41   1 Jan
FIREWALL event (1 of 1): modified rules
00:00:40   1 Jan
FIREWALL event (1 of 1): created rules
00:00:29   1 Jan
WIRELESS interface turned on.
00:00:28   1 Jan
usbmgr: start 0.4.8
00:00:19   1 Jan
KERNEL Warm restart
01:02:09   1 Jan
CONFIGURATION saved by TR69
01:01:38   1 Jan
PPP link up (Internet) [86.153.138.119]
01:01:38   1 Jan
PPP CHAP Chap receive success : authentication ok
01:01:38   1 Jan
PPP CHAP Receive challenge (rhost = ESR6.Faraday2)
01:01:35   1 Jan
usbmgr: USB device isn't matched the configuration
01:01:35   1 Jan
usbmgr: try /etc/usbmgr/class/module
01:01:35   1 Jan
usbmgr: try /etc/usbmgr/class/09/module
01:01:35   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/module
01:01:35   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/00/module
01:01:35   1 Jan
usbmgr: class:0x9 subclass:0x0 protocol:0x0
01:01:35   1 Jan
usbmgr: buffer line: remove T
01:01:35   1 Jan
usbmgr: USB device isn't matched the configuration
01:01:35   1 Jan
usbmgr: try /etc/usbmgr/class/module
01:01:35   1 Jan
usbmgr: try /etc/usbmgr/class/09/module
01:01:35   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/module
01:01:35   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/00/module
01:01:35   1 Jan
usbmgr: class:0x9 subclass:0x0 protocol:0x0
01:01:35   1 Jan
usbmgr: buffer line: remove T
01:01:34   1 Jan
xDSL linestate up (ITU-T G.992.1; downstream: 7616 kbit/s, upstream: 448 kbit/s; output Power Down: 17.8 dBm, Up: 11.9 dBm; line Attenuation Down: 13.0 dB, Up: 8.0 dB; snr Margin Down: 23.0 dB, Up: 12.3 dB)
01:00:55   1 Jan
DHCS server up
01:00:55   1 Jan
FIREWALL event (1 of 2): modified rules
01:00:55   1 Jan
FIREWALL event (1 of 1): deleted rules
01:00:47   1 Jan
FIREWALL level changed to Standard.
01:00:41   1 Jan
FIREWALL event (1 of 8): created rules
00:00:41   1 Jan
FIREWALL event (1 of 1): deleted rules
00:00:41   1 Jan
FIREWALL event (1 of 1): modified rules
00:00:41   1 Jan
FIREWALL event (1 of 1): created rules
00:00:29   1 Jan
WIRELESS interface turned on.
00:00:28   1 Jan
usbmgr: start 0.4.8
00:00:19   1 Jan
KERNEL Warm restart
06:41:34  23 Oct
SNTP Synchronised again to server: 213.123.26.170
Solved!
Go to Solution.

Sorry 4 delay been away! Here are the full adsl details
ADSL line status<script type="text/javascript">// var trClass = ["odd", "even"]; var td1 = ["w3", "Line state", "Connection time", "Downstream", "Upstream"]; var td3 = ["w3", "VPI/VCI", "Type", "Modulation", "Latency type", "Noise margin (Down/Up)", "Line attenuation (Down/Up)", "Output power (Down/Up)", "Loss of Framing (Local)", "Loss of Signal (Local)", "Loss of Power (Local)", "FEC Errors (Down/Up)", "CRC Errors (Down/Up)", "HEC Errors (Down/Up)", "Error Seconds (Local)"]; var td2 = ["", "Connected", "0 days, 0:11:10", "7,616 Kbps", "448 Kbps"]; var td4 = ["", "0/38", "PPPoA", "ITU-T G.992.1", "Interleaved", "8.7 dB / 23.0 dB", "13.0 dB / 8.0 dB", "17.8 dBm / 11.9 dBm", "0", "0", "0", "0 / 0", "0 / 2147480000", "nil / 0", "0"]; // </script>
Connection information<script type="text/javascript">// createTable("normal", trClass, td1, td2); // </script>
Line state
Connected
Connection time
0 days, 0:11:10
Downstream
7,616 Kbps
Upstream
448 Kbps
ADSL settings<script type="text/javascript">// createTable("normal", trClass, td3, td4); // </script>
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
8.7 dB / 23.0 dB
Line attenuation (Down/Up)
13.0 dB / 8.0 dB
Output power (Down/Up)
17.8 dBm / 11.9 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
Speedtest
FAQ
<script type="text/javascript">// paintProgressAndMessageOnBar(100,"The test has successfully completed"); // </script> Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
3343 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 3343 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4900 Kbps
2. Assured Rate Test: -provides background information.
Download Speed
3639 Kbps
0 Kbps
1600 Kbps
Max Achievable Speed
Download speedachieved during the test was - 3639 Kbps
For your connection, the acceptable range of speeds is 1536-1600 Kbps.
Additional Information:
Assured Rate IP profile on your line is - 1600 Kbps
Only have digital phone atm but apart from a faint hiss it was ok.

Homehub 3.0 possibly the worst router i've had in ...

I have had the homehub 3.0 about 3 weeks now with a new infinity 2 installation.
I've left the settings all as defaults and its running
Version 4.7.5.1.83.8.57.1.3 (Type A).
I am constantly having issues with the wifi signal and DHCP leasing.
For example, this morning no computers or iphones in the house could get online and on checking the PCs they had no DHCP address (limited connectivity). I have had to power cycle the homehub and now it's working again - I'm doing this every other day atm.
With regards to wifi signal, the problem I have is that it drops out. For example, yesterday I was using skype on the iPad and suddenly the wifi icon disappeared and skype call froze, then a few moments later the wifi icon came back. Similar happens on laptops where wifi drops out then comes back. This seems to be getting worst. If I restart the homehub then it settles down again.
I have previously had o2 broadband wireless ii box and that was pretty much perfect, we hardly ever restarted it.
Another problem is when we come back into range of the homehub, my iPhone does not connect to the homehub for a while. Normally with the o2 router it was instant as soon as we were out the front door! now it takes a while for the phone to connect, same thing happens when I switch on iphone in the morning.
Is the homehub just utter pants? I have had various wifi routers over the last 10 years and non of them have caused this much greif! I am wondering if maybe does it sound like it's faulty?
I am tempted to just go out and buy a new AP, like a netgear or something - but will this lose me access to BT Fon wifi etc?
thanks

You will not lose your access to BT Wifi or BT FON if you use a different router, provided you stay opted in, it just means that your new router will not transmit the signals for other users.
There is a short list of alternative routers here.
Replacements for BT home hub 3
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Homehub 3.0 Wireless Event Log messages

Hello,
Can anyone tell me what event log messages like the following mean?
3 consecutive beacons have not been transmitted
I'm getting these about once every 20 minutes. Smart Wireless is enabled.
A couple of days ago Wireless became unstable, devices connecting and reconnecting repeatedly. The Wireless light was randomly flashing on and off (Blue) every few seconds. I had to restart the homehub (which I didn't really want to do, as I was still within my first 10 days, with Infinity). But after the restart, the admin password had changed. I assumed it was reset to the original one, but that was also not recognised. I had to do a password override to get access.
Ever since then Wireless has been behaving itself but I'm still left with these strange event log messages - google comes up with nothing.
Any ideas?

Hi BRunner and welcome
Although I've not had opportunity to obtain one of these hubs (BT are you listening), as I'm still on the hub 2, I'll try to help you out with this...
It looks like the hub is reporting that it can't transmit the wireless signal on the chosen channels, why, I'm not too sure
(this might be due to the design (how 'Smart Wifi' works), or dare I say it, the hub could be faulty!!!!!)
Firstly, download either inSSIDer2 (Windows) or istumbler (MAC) - take care when installing, uncheck any 'additional freebies' as they're not needed.
Either will show all the wireless SSIDs in your area. As I use inSSIDer2, I'll explain what to do using this one, I guess itsumbler would be similar (not a MAC man, yet!)
Disconnect from your own hub, run inSSIDer and monitor any SSIDs, I recently noticed that 2 of my neighbours (VM) routers appears to grab channel 1 upto channel 7!
This keeps changing and they keep fighting with each other. As this was affecting me, I've moved to channel 8. This can be manually set via the hub manager, but you'd probably need to switch off 'Smart Wifi'
Ideally, take a screenshot of the results BUT remove ANY wireless SSID's, it's the channels in use that's important.
-+-No longer a forum member-+-

BT Infinity 2 HomeHub 5 DSL Re-sync issues?

Hi All,
I wonder if someone is able to assist. I recently migrated back to BT Infinity 2 Unlimited (FTTC) from Sky Fiber Unlimited (FTTC). (BT had a better package deal etc.) I had been with BT for several years prior to Sky without issues.
This unfortunately is where my connection issues started.
The setup with Sky Fiber was as follows:-
Sky Hub connected to a BT OpenReach Modem (ECI type) connected to an ECI cabinet.
Data rates were 40,000 Down - 8000 Up (Interleaved).
This connection was very stable. It would stay connected for months at a time.
The setup with BT is as follows:-
BT HomeHub 5. (Yes, I know you just smiled!)
After the 10 day period it settled at a data rate around 50,000 Down - 7000 Up (Interleaved).
However, this modem re-syncs (not reboots) the DLS connection several times a day.
The worst time of day is between 18.00 - 02.00hrs. If you want to game, stream or watch a movie on the YouView box you can forget about it. Last night between 18.00 - 01.00hrs it re-synced 14 times.
The DLM has kicked in hard and the line stats at the moment are:-
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ41575995
3. Firmware version:
Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated Unknown
4. Board version:
BT Hub 5A
5. VDSL uptime:
0 days, 01:10:07
6. Data rate:
6210 / 29998
7. Maximum data rate:
6277 / 57941
8. Noise margin:
6.2 / 11.8
9. Line attenuation:
0.0 / 22.2
10. Signal attenuation:
0.0 / 20.6
The last log entry before it re-syncs is PPP LCP Send Termination Request [User request].
I have read the long thread about this and I am not saying that this is the cause, just reporting what the log says before the re-sync.
I have also read alot of other threads that suggest the HomeHub 5 does like to re-sync alot for whatever reasons.
As the data you collect from the HomeHub 5 is limited I decided to use an Asus DSL-AC68U to capture line data over a 24hr period to try and spot why the routers (Yes the Asus re-syncs on the line aswell) indicating its a line issue rather than a router issue.
The results tend to show an high amount of CRC error / Error seconds just before the re-sync occurs.
Below are some examples:-
Yesterday, uptime before 18.00hrs
Tx_CRC[0] = 0
Tx_FEC[0] = 15
Tx_ERR_SEC = 0
Tx_FEC_SEC = 11
Rx_CRC[0] = 684
Rx_FEC[0] = 58554235
Rx_ERR_SEC = 276
Rx_FEC_SEC = 29064
Near-end total: los=0, sef=0, lpr=0
Far-end total: los=2, sef=2, lpr=0
VDSL2 Sync-Up Time: 0 Day(s) 8:37:41
[Vcxo]=10622342
##TASK:Vdsl2LogShowTimeErrPwr done [4 symbols]
Pilot info:[174] SNRM=45.75,SNR=48.05,Bit= 0,ErrPwr=35,FFTout(52/890)
SNRM[min=1577]=-2.49, (SNR=19.30, Bit= 7, ErrPwr=1068140)
SNRM:Ave= 8.29-> 8.4, Max[1573]=12.44, Min[1577]=-2.49
SNRM_Band[0]= 8.8-> 9.0
SNRM_Band[1]= 7.8-> 8.0
SNRM_Band[2]= 8.1-> 8.3
US SNRM = 7.4
##TASK:Vdsl2TaskPMDSNRSNRMCalc done [13 symbols]
[ST_TASK] OLR_EXEC (1)
CG=7, NM=-2, CG-NM=9
[OVHD_DBG] ACT_INP in Bearer[1]=0
##TASK:Vdsl2FarACTINP done [0 symbols]
[END] SSCN/STSSC (DS SSC) = 1024/1023 (0)
Link State: DSL link down.
Below are examples where the connection re-syncs constantly one after the other:-
Tx_CRC[0] = 0
Tx_FEC[0] = 0
Tx_ERR_SEC = 0
Tx_FEC_SEC = 0
Rx_CRC[0] = 508
Rx_FEC[0] = 2368159
Rx_ERR_SEC = 137
Rx_FEC_SEC = 1181
Near-end total: los=0, sef=0, lpr=0
Far-end total: los=1, sef=1, lpr=0
VDSL2 Sync-Up Time: 0 Day(s) 0:19:41
Tx_CRC[0] = 0
Tx_FEC[0] = 0
Tx_ERR_SEC = 0
Tx_FEC_SEC = 0
Rx_CRC[0] = 529
Rx_FEC[0] = 1907420
Rx_ERR_SEC = 180
Rx_FEC_SEC = 901
Near-end total: los=0, sef=0, lpr=0
Far-end total: los=1, sef=2, lpr=0
VDSL2 Sync-Up Time: 0 Day(s) 0:15: 1
[Vcxo]=10620162
##TASK:Vdsl2LogShowTimeErrPwr done [5 symbols]
Tx_CRC[0] = 0
Tx_FEC[0] = 0
Tx_ERR_SEC = 0
Tx_FEC_SEC = 0
Rx_CRC[0] = 529
Rx_FEC[0] = 1907420
Rx_ERR_SEC = 180
Rx_FEC_SEC = 901
Near-end total: los=0, sef=0, lpr=0
Far-end total: los=1, sef=2, lpr=0
VDSL2 Sync-Up Time: 0 Day(s) 0:15: 1
[Vcxo]=10620162
##TASK:Vdsl2LogShowTimeErrPwr done [5 symbols]
Tx_CRC[0] = 0
Tx_FEC[0] = 0
Tx_ERR_SEC = 0
Tx_FEC_SEC = 0
Rx_CRC[0] = 2916
Rx_FEC[0] = 1154722
Rx_ERR_SEC = 57
Rx_FEC_SEC = 561
Near-end total: los=0, sef=0, lpr=0
Far-end total: los=4, sef=3, lpr=0
VDSL2 Sync-Up Time: 0 Day(s) 0: 9:21
As you can see, the CRC and error seconds are alot higher than during the day.
Here are the things I have tried to eliminate any electrical interference within the home that would be causing this:-
1. Router directly into test socket with no internal wiring connected.
2. Bought a new BT Mk2 vDSL/ADSL Faceplate for NTE5.
3. Disconnected every electrial item in the home including the freezers.
4. Tried different routers.
What are your thoughts?
To my understand it seems that the line is getting high levels of crosstalk/interference thats causing the re-syncs.
As stated, online gaming, streaming and even watching a movie on the YouView box is too annoying for words.
Thanks for any advice you can offer.
Best Regards
Bill.

Hi Imjolly,
I did try connecting HH5 (Wan Port) to the OpenReach ECI modem but could not get the YouView box to work. It also kinda defeats the object of having an all in one unit. (Wifi on HH5 is weak hence I bought the Asus router.)
The OpenReach modem is also locked so I cannot get any line stats from it to see whats happening and whether it re-syncs or not. I know I can buy an unlocked one from a certain website for about £40, but trying to get support from BT using tampered with items is not the way forward for me. Hope you understand.
Best Regards
Bill.
Edit Typo's

HomeHub 5 and and WiFi connection

I have resently go a HomeHub 5 and I am having trouble with the wireless dropping out 2 or 3 times a day.
What basically will happen is that the PD will just stop sending/receiving data from the network (both the internal and external network). Other device on both wireless and wired will still be functioning ok and if I disconnect the wireless on the PC and reconnect all is fine again.
I think the problem may be related to the 5GHz band, but that may be because the computer I am mostly on mostly connects via 5GHz. It may also have something to do with bandwidth usage as it feels like it happeds more often if I am streaming videos.
Anyone else seen similar issues? Any advice?

Had exact same problem for the last few weeks after upgrading to HH5. My laptop would drop off the 5ghz connection, whilst everything else (connected to 2.4) remained fine and dandy. The only way I could reconnect would be to disconnect, connect to a different signal, then reconnect to my original 5ghz signal. If I ran diagnostics along the way it would either report that it couldn't find any error, ot that the DNS server wasn't responding. I split the two signals apart, identifying each one with a different SSID and password.
Did a LOT of digging, and eventually thought it might be something to do with the power management setting on my wireless card, which was selected to on. Selected it off and it at least made the disconnects less frequent. I then went through the advanced settings on the card and deselected anything that would allow the adapter to be turned off by the laptop, which also appeared to help, but not elimnate the issue completely.
I got in touch with BT online help, who rather curiously asked that I change my broadcast signal to channel 11. When I challenged that with the fact I had a 5ghz issue, they requested I change the channel to 44, reboot and monitor, which I have been doing. The problem hasn't completely disappeared, dropping off twice today in quick succession, but since then have had no issues whatsoever. I asked 'Help' why I was doing this, and he told me to de-conflict with other signals. I responded that there were no other signals, but he asked me to do it anyway. Curiously, when I asked what the next steps were if this didn't work, he responded by asking if I wanted to downgrade to a HH4?
I have read that if I set the IP/DNS manually against the wireless adapter then this will help - which will be my next step.

Using my HomeHub, why do my phone and my tablet ke...

This is getting to be a pain in the neck. I have had my Nexus 7 repaired, and when I got it back, charged it up and went through set up. I connected it to my proper Home Hub wifi - the full speed Infinity.
Part way through the process, my tablet does a partial reset and connects to BT WIFI - through my Home Hub. But it does not know the password for that! It tehrefore fails to download any of the apps from my saved account, and I have to manually go through each one to install them.
I've worked out that to start with, on initial set up, I must set it to connect to BTWIFI, as it then reconnects to that. But that means it is downloading hundreds of megs of data over a slow connection of max 3Mbps instead of my 39Mbps.
Previously both my phone and tablet have often connected to BTWIFI instead of my own wifi account when I got home, either giving me an error, or if I have had BTWIFI app running, connecting and thus only getting the slow signal.
Why is the BTWIFI signal the slightly stronger one?
What can I do about it? I don't want to switch it off, as I use BTWIFI from time to time when out and about.

As John said, set the devices to forget the BTWifi connection then see this link how to set up your phone and tablet to connect to your Homehub you do not need to connect to BTWifi first.
http://bt.custhelp.com/app/answers/detail/a_id/38411/~/how-do-i-connect-an-android-phone-to-my-bt-ho...

2 Homehub's to boast signal???

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