2 in 1: Updating iTunes and Software

I just recently (last night) got my itunes software updated from 9.something to the most recent. I need to know how to retrieve my music that i had bought on itunes, because when i open itunes its not there anymore. When i tried to update my iPod touch (2nd gen)'s software, i got unkown error -9821. Can anyone help me?

well, that doesnt really help because my data on my ipod was GONE. like all the way GONE. Cannot do crap with it. and also again: it wont let me do anything with it i tried restoring it to factory settings and it again says error code 9821.. and as per the itunes... well i bought it and i cannot get it back on my computer account... so i really dont know what to do.. and im pretty darn ticked because i cant do crap with it.. and i paid them like over 140 dollars for stuff i cant even use now..

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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

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    since updating itunes and the software on my iphone 3 I am NO LONGER able to play my videos on the iphone! They're bought videos through itunes that I could play before. Annoying. Can someone please let me know which software *****? iphone/itunes update?
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  • I have just updated iTunes and now it doesn't recoginize my nano or iphone

    I have just updated iTunes and it doesn't recognize my devices

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    I have one iPhone 8GB. After making un upgrade of iTunes and software of iPhone, it's impossible to use it. There's no service! doesn't acept PIN code! it only makes emergency calls and the image in the iPhone is the sign to connect to iTunes. What can i do to solve it?

    Where are you and where did you get the phone.  This sounds like a classic symptom of someone who bought an iPhone that originated in the U.S. which was then hacked so it would run on a carrier network other than AT&T... Then, when updating the phone, it becare re-locked to AT&T.
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  • Updated iTunes and now will not open

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    Hi,
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    INTO     c:\program files (x86)/iTunes
    https://discussions.apple.com/message/21985349#21985349
    I would also suggest you to refer to the link for Apple iTunes support:
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  • Updated itunes and now get the following message. this copy of itunes is corrupted or not installed correctly. please reinstall

    updated itunes and now get the following message.
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    Hello barbeedawg,
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    I'd like you to please follow the steps in the article below to first remove all instances of iTunes and its associated files, and then reinstall iTunes.
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  • Updated iTunes and lost my files again! Please help!?!

    I just updated iTunes and once again lost my library. Using Windows7 64 bit OS. Now I found the file and imported as before and have some but not all of my files. Is there any way to restore my playlists?? I have spent hours creating these for my various devices and each time software is updated I have to do it all over again. It duplicates the names of the playlists but no files are within the lists themselves. Also I don't have any songs that I have paid for in the store. These tally into the hundreds as well into the hundreds of dollars. I kinda would like to have these back as well. Any help here??? Also must I rip all my CDs every time, this process is getting very, very, very old!

    roaminggnome wrote:
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  • I am trying to update iTunes and it tells me I am missing iTunes64.msi and won't proceed.

    I am trying to update iTunes and it tells me I am missing iTunes64.msi. I can't find it and I can't proceed. What do I do?

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  • Trying to update iTunes and i get an error message saying something about "invalid signature". Help?

    Trying to update iTunes and i get an error message saying something about "invalid signature". Help?

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  • After updating iTunes and iPhone 3gs AppleMobileDeviceService.exe initializes and takes up 50% of CPU

    After updating iTunes and iPhone 3gs AppleMobileDeviceService.exe has been taking over 50% of my CPU.  When i attempt to sync my iPhone iTunes hanges on backing up.   I have uninstalled all the apple software and reintalled it.  This fixed the problem until QuickTime updated.  Immediately following the update Apple...Services.exe went haywire agian.  Any help?

    Thanks wjosten.  I've now been through all this, and there was a lot of old 3d party phone stuff to remove.
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