2 iphones - 1 Computer - Problems

Hi, I bought my mom a new iphone 4, and went to sync it to my computer.  She is all set now, but my computer won't recognize my iPhone 4.  Any ideas on how to fix this?

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  • Transferring music from Iphone to Computer problems

    I am really not sure where to ask this.
    I am transferring my music from my iphone to my computer because it seems a lot of my songs on my computer have disappeared over the last few years. There is a folder for the band, but the music is all gone. My phone has all of it. So to make it easy I got Sharepod to transfer the music. It has fixed some of the problem, but there is still about 4 gigs of music on my phone, that does not transfer over. I know that sharepod could be the problem (even tho I don't know how the music disappeared in the first place). Does anyone have any kind of answers, or a better method to transfer my music. My backup hdd recently failed so the iphone is my only option.
    I am truely sorry for asking here, but I am running out of places to ask.
    Ty for any help in advance.

    Music should never disappear from an iTunes library unless you are having HDD problems. So I would start by resolving that problem.
    Was the music all downloaded from iTunes, or does it come from multiple sources? If it is all iTunes you can restore it to your computer by connecting the phone and choosing "Transfer purchases" from the iTunes File menu. If it is from multiple sources then you need an iPhone file browser. I am not familiar with Sharepod, so I don't know if it is the problem or not. I have heard good things about TouchCopy.

  • Itunes says I need itunes 11.1 version or later on my iphone before it will recognise the iphone. How do I update itunes on my iphone or is it a computer problem?

    I have been trying to sync/back up my iphone and ipad but iTunes is saying I need to update my iphone to version 11.1 or later. I thought my phone was up to date and I can't seem to update iTunes on my phone anyway. Does anyone know how to update iTunes on my phone or is it a computer problem? I've been having problems with iTunes on my PC so I re-installed it but it's been a nightmare trying to get it to work.
    This is the message I receive says " The iphone 'iPhone' cannot be used because it requires iTunes version 11.1 or later. Go to www.itunes.com.au to download the latest version of iTunes". I get a similar one for my iPad too.
    When I go to the website I can only find the download for my PC but not the iPhone.
    Any help would be much appreciated! Thank you!

    emcg23 wrote:
    I have been trying to sync/back up my iphone and ipad but iTunes is saying I need to update my iphone to version 11.1 or later
    No, your iPhone i s telling you that you need iTunes 11.1 or greater on your computer in order to sync with the computer.
    I've been having problems with iTunes on my PC so I re-installed it but it's been a nightmare trying to get it to work.
    Then you should fix this issue with iTunes before you try to sync your iPhone to it.
    See this -> Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support

  • My MacBook Pro that is running on 10.6.8 won't update software so that iTunes connects to my iphone 6. Problem is that when I go to update, it restarts the computer but never updates any of the software.

    My MacBook Pro that is running on Mac OS X 10.6.8 won't update software that I need in order to download the newest iTunes software to connect to my iPhone 6. Problem is that when I go to update, it restarts the computer but never updates any of the software.

    In addition to Stedman's spot-on reply --
    When you buy an upgrade disk, all updates in that OS can be found on Software Update.
    For instance, I bought Snow Leopard at 10.6.
    All other updates have been free and downloadable.  So I'm not a 10.6.7.
    10.4 (Tiger) went to 10.4.11.
    10.5 (Leopard) went to 1.5.8
    10.6(Snow Leopard) is currently at 10.6.7.
    Now, when Lion come out (the next major upgrade of OSX), I will have to pay to go to 10.7.
    After that, updates are free til 10.8 comes out.

  • When i try to preview a song using my iphone and computer, it just loads quickly and there is no sound.

    Ive been trying to preview songs on itunes, using my iphone and computer. Typically when previewing a song, it loads and its a blue color and it will play. Now when i try to preview, it stays black, and loads super fast and theres no sound. And I seem to be getting different prices on albums every time i click on one. Its just being really weird.
    any tips or tricks?? ive tried resetting my phone and everything else. nothing is working.and i can play all the music on my phone with no problem. i just cant preview anything in itunes.

    The number of devices authorized on an account and the number that an iPhone can sync to are two different things. You can now authorize up to 5 computers or 10 devices to play your content, but still an iPhone, iPad or iPod Touch can only be tied to one computer at a time. You can copy content from other computers to the computer used for syncing, and get it on the iPhone that way.
    Connect the phone to that computer, whichever you want to be the "master" of the iPhone. Click on its name in iTunes. On the right there is a Summary screen. Scroll down it and you will see several checkboxes. One of them is "Manually manage music and videos". If this is checked you must drag content from iTunes to the iPhone. If you have a large library, however, this can be cumbersome.
    The alternative is to leave this box unchecked, and instead click on the "Music" tab when the phone is connected. You can then just check the content you want on the phone, by artist, genre, title, playlist, etc. After checking you click the "Update" or "Sync" button and everything you have checked syncs automatically.

  • I set up my iCloud account on iPad with an exchange account and aol account.  I can see exchange and aol emails but not those from .me account or apple email.  I got it to show all 3 accounts on my iPhone with no problem.  Hat am I missing?

    I set up my iCloud account on iPad with an exchange account and aol account.  I can see exchange and aol emails but not those from .me account or apple email.  I got it to show all 3 accounts on my iPhone with no problem.  Hat am I missing?

    I'm having a similar problem, but I do have the key and is not working anyway.
    My old pc was running on windows 7 and my new one is an apple running on Lion.
    My phone is an Iphone IV and I can see all the bookmarks there.
    In order to sync, what I did was click on the "I don't have the device with me", I entered the key that was provided and the process finish ok. It says congratulations, etc, etc.
    But the bookmarks are not there, I tried merging data and replacing data on this computer options but is the same.
    Any suggestions?

  • Blue screen of death when disconnecting iPhone from computer

    So I bought the iPhone and even though I own a Mac I decided to connect it to my work PC which happens to run Windows XP. Everything worked great until I took a picture with the iPhone. As soon as I connected the iPhone, the computer crashed with a blue screen of death. So I looked it up on the forums here and found the article that talks about what COULD be the issue. What Apple is saying with that article basiclly is that this is "your" problem and not theirs so good luck trying to find which one of the 50 drivers that I have on my machine causes the issue. I tried to fix it by updating the drivers that they recommend and the problem is still there. Fine, I will not take pictures with the iPhone.
    And then yesterday out of the blue (no pun intended) iTunes gave me an error message when I connected the iPhone, I didn't pay any attention to it and dismissed it only to find out that now every time I remove the iPhone from the computer, it crashes it with a blue screen of death. So now I can't sync the iPhone at all! How much more unsaved work am I going to loss because of this product?
    On a personal note, I am a huge fan of Apple's products but I am extremely upset about this. Not only did Apple create a sloppy software implementation, they are making it look like it's a Windows problem. None of the other products that are installed on my machine cause my computer to crash like that, and if I do have an outdated driver (which I doubt!) then the developers of those products have found a way to deal with them WITHOUT crashing!
    Please advise
    Message was edited by: gdror

    ok. first I couldn't log in with my previous nickname (not sure why) so I created a new one. Anyways, thank you for your reply and I'm sorry for coming off like jack it's just that losing your data three times will do that to you. I will tunnel my anger back at Microsoft I guess.
    In any event, I went back and took a look at my drivers and didn't find any Lexmark or Logitec in there, however I decided to remove the built-in camera driver that came with the laptop and that seemed to work (it turns out that Logitec makes that camera!). I also moved the USB cable to a different port on the computer and now I don't get the blue screen when I disconnect the iPhone.
    Thanks again for your help, it seems like I am safely syncing again
    p.s. since I can't log in as the original author you might want to have a mod mark the question as answered. thanks.

  • HT1414 how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then re

    how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then restore to enable to open it..what should i do?i cannot bring it to the smart center because i lost my receipt..is there any chance to recover it?thank you so much..i already update my operating system to ios 6.1.3 but when i recover my  back up the operating system was ios 6.1.2..

    Your phone is in recovery mode. Did you plug it to the computer running itunes? What happend?

  • HT201302 when i connect my iphone with computer i don't see any folder in my computer so that i could open and copy my pictures .

    when i connect my iphone with computer i don't see any folder in my computer so that i could open and copy my pictures . how do  i fix this problem?? P.S i have been using iphone since 3 years and this is the first time i face this issue.
    This is my 3rd iphone 4S while this issue wasn't pressent when i bought it but yesterday while i was watching my pctures suddnly the pictures automatically showed an error! but the folder of iphone with the icon of camera was still there but today i can't see that folder moreover i have synced my phone using itunes on my computer and charged as well so that means its not the connectivity problem.
    Another thing i am facing right now is that i made photo stream on in my phone but couldnt find any of picture on my pc i installed icloud panl but still in photo stream there are 0 photos and it never happend in iphone 4 while i am using the same apple id and it shows that it have uploaded my images on i cloud how do i get that??? 
    please help me so i could have my images into my pc
    i am using windows 8 and phone is iphone 4S with IOS 6.0.1

    iCloud: Troubleshooting iCloud Contacts
    Yahoo won't sync with iCloud and isn't supposed to.

  • No connection between iPhone and computer

    I have No connection between iPhone and computer. Please help me. My iPhone (4s) went nuts a little while ago. Nothing happend when I connected the charger. I had to take out and put it back in again and again and again, between 2-10 times before the charger finally was connected. It's been like this for a while now and a did'nt really have that mutch problem with it. Until today when I tried to sync/backup/restore the whole phone. It started to sync but stoped at the sync of the 5:th app. tried to start over but now my computer can't "find" the phone. It says that the USB-device is not reconizeble.
    Please help me.
    Sorry for the bad english.

    See Here...
    Device Not Recognised
    http://support.apple.com/kb/TS1538
    And Here
    iPhone, iPad, or iPod touch not appearing in iTunes
    iPod appears in Windows but not in iTunes
    Also, Here...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • My ipad3 is at iOs 7, i'm trying to download update 7.0.2 I keep getting failed due to error like 9 times now. My mini, my two iphone 4s, no problems. What can I do about my ipad3?

    ipad3 running iOs 7 trying to update to 7.0.2 keep tting failed due to error like 9 times. Updated iPad mini and 2 iPhone 4s, no problem.
    Whats up? And what can I do to update?

    Try and update with iTune (computer)

  • HT1918 why do i see contact itunes support when i'm opening an acount on my iphone or computer?

    when i'm trying to open an acount on my iphone or computer it wont open and i see the message
    ( PLEASE CONTACT ITUNES SUPPORT TO COMPLET THIS TRANSACTION )??
    please help me to have my acount
    thank you

    You need to contact iTunes support if it's telling you that - we're only users here so can't solve that problem.

  • HT201272 on my iPhone, iPad, computer, most of the songs stop right in the middle of the songs, I have alot of songs and albums I spent money on what do I do.

    On my old Iphone I had problems with all my songs cutting off in the middle and jumping to other songs continuously, now I have the 5 and used icloud to get all the songs transferred and it still does the same thing...I do I fix it on my computer, ipad, and iphone 5

    Hello Trudy5875,
    It may be because the songs are in the wrong format as you said. Try making sure they are all ".Mp3" if not, You can follow this link to an online converter: http://audio.online-convert.com/convert-to-mp3
    After that it should work. If it does not, try re-downloading all of your songs and syncing them. This has happened to me before and this worked perfectly for me.
    Sincerely,
    Neil Patrick Harris

  • TS1559 I have problem with my iPhone 4s, the problem is i can't turn on wifi, when i go to the setting then to the general and then to the about, i see there is wifi address for my iPhone but still i can't turn it on, please help me

    I have problem with my iPhone 4s, the problem is i can't turn on wifi, though i have wifi address in my iPhone setting when i go to the general then about option, i tryed many options like turning of iPhone in airplan mode, reset options, but still the same, its gray button of wifi, please help me.

    Hello Pllumb,
    It sounds like you are unable to turn on Wi-Fi because the option is grayed out in Settings. Use these steps from the following article named:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    Restart your iOS device.
    Make sure that airplane mode is off by tapping Settings > Airplane Mode.
    Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
    If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, please see these steps.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I have problem with my iPhone 4s, the problem is i can't turn on wifi, though i have wifi address in my iPhone setting when i go to the general then about option, i tryed many options like turning of iPhone in airplan mode, reset options, but still the s

    I have problem with my iPhone 4s, the problem is i can't turn on wifi, though i have wifi address in my iPhone setting when i go to the general then about option, i tryed many options like turning of iPhone in airplan mode, reset options, but still the same, its gray button of wifi, please help me.

    Hello Pllumb,
    It sounds like you are unable to turn on Wi-Fi because the option is grayed out in Settings. Use these steps from the following article named:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    Restart your iOS device.
    Make sure that airplane mode is off by tapping Settings > Airplane Mode.
    Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
    If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, please see these steps.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

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