2 issues: incomplete photo restoration, glitches when taking screenshots on my Mini

Two isxues: a recent ios download forced me to restore my Mini to  factory settings & restore from wi-fI back--up. That was arbout 2 months ago & it says  that tons of pics are 'loading' still? How can I fully restore it?!
Secondly: when I attempt to download Safari images by 'hand' or screenshot on the Mini, it randomly won't save the shot 3-4 tries or Safari will crash & then get sluggy.  it's highly unreliable suddenly.. I can't always just select & import magss, so this is becoming an issue. Why? How can I fix it? I'm up-to date on everything,, it just is becoming hit or miss. IDK if any given app or action will work now or later, or if it'll  force a 3-5 minute freeze as it thinks about it? Truly, nothing is reliable /stable as of mid 2014, or close to. My iPad's & iPhones were
flawless & amazing for years...mow it's a drama starter on a weekly basis. I'm sorry to lash out, but we have been faithful since, literally, iPhone & iPade, plus iTouch nmber 1! But, it seems as if that doesn't matter, they are released so vlosely now, amy device over a year old is all but obsolete. But our entire everythjng
is on it. so we hit Walmart for the new, more stable, awesome replacement, which never is! ? I don't get this, I know you want to make money, but is that makif forcing quality & standard levels take the backseat?

I have a copy of what I did if that's what you mean.  And it's funny because it happened again.  I was just randomly messaging someone and a picture popped up with the Aa key and the color slide on the right edge .  Normally if I hit the pictures my pictures come up small on the bottom of Messenger and then I can send them or do other things.  But when it happened yesterday  I don't know if I hit a combination of keys or how I did it but I did but a large picture came up that I took of Facebook (both times were pics of f/b) and instead of the normal Airdrop, then Facebook, Messenger, Mail, Twitter and the More button  and under that the copy, slideshow, print, etc.  I get the Aa and the color thing.  Can someone be hacking me.  Can it be an error.

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