2 Months & 3 Weeks No Broadband

Ok so I ordered a BT Infinity package around the 31st of October, I then recieved the installation date for the 6th of Decemeber. I phoned BT customer services and after a long wait got through to a call center I was told this was the earliest possible date so I said I would like to cancel and I did. Not finding a better package after a week I decided to go back to BT so this is early November I re-ordered and recieved the date for the 22nd of January. This was a complete shock to me it was around 2 Months and 3 weeks until they would install BT Infinity broadband. I straight away rang the BT call centeres who gave me a simple reply there are no earlier dates and nothing we can do about this. I called around seven times over the past few weeks and they have still said the same reply. I live in London and was told on the website installation would take around one to two weeks, nonetheless my friend who does not live to far away ordered internet around a week after I did and guess what HIS HAS BEEN INSTALLED LAST WEEK he live 2 roads away. And there is no works needed on the road all the BT Engineer needs to do is connect a cable which will prob take him 20 - 30 mins max. Really dissapointed and I have to pretty much live with my tethered mobile 3G or a 1 bar BT Openzone conenction which doesn't always work for the WHOLE of christmas and the WHOLE of january to be honest I failed to see how waiting less than one week to create the same order resulted in over an extra month wait for already a lengthy wait for a simple job. I have A-levels and I study computing and my sister has University Studies and we won't have internet until the 22nd of January please can something be done to bring this forward. People I have told cannot even believe this is how long the wait is for broadband in LONDON where I had a BT connection before but apparently not anymore so I can't get temporary internet.
Please Help with this dilemma I am facing I would be very grateful as I don't want to join another broadband company.

john46 wrote:
The delay is simply because Openreach are extremely busy and regardless of which company you go to the wait will be similar as they all use Openreach to carry out the installation you have to remember that there are thousands of customers across the UK getting fibre installs done every week on top of which the engineers are also installing new phone services and also carrying out repairs on the phone and broadband network
And that is justifiable to give someone no broadband for basically 3 months?
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