2 months down the track NO fun in installing Adobe Illustrator, many variables in the Cloud' and the device I'm using... Help

Since purchasing the Adobe 12 months Creative Cloud package I've only had one installation success in (2 months) and that was the Adobe App 'Indesign . And trying to install to other adobe apps had been problematic with intrusive pop up windows citing installation failure. And I'm thinking this shouldn't be happening Ive purchased a product and No one told me to expect issues. Well I've got them and it isn't nice, Ive been made to be a magician and have the xray vision of 'superman to see things I cannot see. Let's look at some of these things that are controllable:
1. Device
2. MB's
3. Internet Service Provider
4. Type of connection (Speed) ADSL or Broadband
5. Time and Place
6. Others-the things you cannot control...
Through a process 0f elimination I will start withy computer?
Does it meet the requirements to operate the software?
Is it virus and malware protected?
Do I have other stuff loaded up to my computer?
Well there was a lot of unnecessary stuff which I;ve uninstalled so that should increase space and speed.
And the computer is fairly new? that should mean something-shouldn't it!

Hi Jeff, Creative Cloud update cites; (1) unable to reach Adobe Server.
Please check your firewall settings, and try again in a few minutes.
(2) Installation has failed please contact help?
(3) Loss connection to the Internet.
(4) Others ??
I am operating an HP Pavillion 8.1 laptop computer using Internet Explorer
11
Bro' T
On Thu, Jul 3, 2014 at 4:03 AM, Jeff A Wright <[email protected]>

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