2 Questions ... Desperate need of assistance!

I've got multiple labs on my campus and I use ARD to monitor them. Few things that are bothersome. Is there a way to create an icon, task, or something that will allow my instructors to click it and it loads up the multiple computer observation window?
Also, how do I set the view options to stick? It seems that when I adjust the time/number of computers shown, it reverts when you close the multi-window observation screen.

There is a utility that works on top of Remote Desktop called LessTech. Actually, all it does is issue Automator Scripts to Remote Desktop. That said, it can do a few cool things, one of which is to show screens of selected computer lists automatically. Two clicks and you're there.
I think this will also solve your second question.

Similar Messages

  • Problems with ID3 Tags in iTunes - Desperate need of assistance!

    Hello all...
    Desperately need some help. I just spent a very (very) long time going through my entire music collection making sure all album art is present and all tags are corrected to my preferences. Now I want to back up the entire drive (F: drive, I keep my music on a separate drive) to a new hard drive (H: drive). However, in the process I've noticed that not all the changes that I made to the tags have actually saved to the tags themselves, even though they continue to display correctly in iTunes. If I load them into another application or reload them into iTunes from the new drive, not all the tag changes I made in iTunes are showing up. It seems iTunes is perhaps storing this tag info in some kind of internal database? To be specific I am not talking about meta-data like ratings and number of times played. I'm talking about artist, genre, etc.
    So my question is this: is there some way to force iTunes to save the data that is currently displayed in iTunes to the ID3 tags?
    I've also been disappointed to find out that when adding album artwork, iTunes does not actually save the artwork to the ID3 tags as I assumed. Any way I can force iTunes to do that?
    Lastly, if neither of the above are possible, is there an easy way to backup the iTunes database so that all my tags and artwork are present once I remove the current drive and re-load my collection into iTunes from the new drive? Will the change of path prevent me from being able to backup the database?

    Hi Ed, thanks for responding so quickly. Yes, they are mp3 files, and yes, I had assumed what you told me, that changes made in iTunes would be made to the mp3 files. I also thought it could have something to do with read only, so I made sure that the files were not read only. But yes, strangely enough, even though the tags show up properly in iTunes, they do not show up properly in other players, and don't show up properly in iTunes if I remove the album, copy the album to the second drive, and load it back into iTunes (only for a portion of the files, but with the size of my collection this would still be time consuming to fix). I don't understand it either, but from research I have done online, it may have something to do with an iTunes glitch relating to the ID3 tag version.
    Regardless of how it is supposed to work or what the explanation is, the situation now stands that my tags display perfectly in iTunes but are not all saved to the files perfectly. So I am hoping there is some way I can force iTunes to save the current state of tag info to the files!
    About the 2 drives, it's simple. Right now my collection is on F:, and loaded into iTunes, but I want to get rid of that drive as it is IDE and too small, and store my collection on H: instead. I'm just really worried that after moving my collection and reloading into iTunes I will need to re-tag and re-load album artwork all over again. Any tips?

  • Blue Screen and Sound Problems, In Desperate Need of Assistance

    About a week and a half ago, my computer officially stopped showing anything on the display when I tried to start it up. It had been doing it on and off for a long time, but I would eventually get it to display. Not this time...
    My husband and I took our 30" Cinema Display and G5 tower to the iStore. The display was tested, and it worked fine. The associate said the problem was the video card.
    After doing much research, I decided upon the flashed GeForce 7800 GS, per the suggestions of japamac on this forum. After I received and installed it, the display worked again and everything seemed great! It came with a CD with a patch on it, saying it was for *10.4.9 or later*, so I installed the patch and ran the permissions command. I had to go on a business trip immediately as the permissions command was running, so I left the computer to do it's thing, knowing it would sleep after a while.
    When I got back home from my trip, I eagerly hopped on my computer. I attempted to awake it from sleep, however it froze. I was not able to tell if the permissions command ever finished completely.
    I restarted the computer and everything seemed fine. A few hours later, my husband hopped on the computer about to test the new card on a game, but it froze before he could do anything. We restarted the computer, and that's when the blue screen issue started.
    I tried resetting the PRAM, starting it up on the install disc (which didn't work), I tried holding down the S key (which also didn't work), and I tried holding down shift for Safe Boot.
    The Safe Boot works, in fact I'm on my G5 right now. I did the permissions command again, thinking that it must've not ran all of the way and the permissions were broken. When it finished it gave me a massive list of "permissions differ"s with 10 "Warning: SUID file "____" has been modified and will not be repaired" messages at the end.
    I contacted the seller on ebay, who ended up telling me the patch was only for Tiger, despite the file saying "or later". I really thought I messed up the permissions badly from that and tried running the permissions repair, but that did not help.
    Thinking I had no other choice, I backed everything up and I reinstalled Leopard (choosing to Archive). After it finished reinstalling, the computer restarted and it booted up normally. I thought my problem was solved! However, once I let it sleep and came back later, it was frozen. I restarted and had the blue screen problem all over again, to my disappointment.
    I tried restarting, the PRAM, the permissions (which did not list those SUID warnings anymore)... There was once that I restarted and it gave me the blue screen, I tabbed twice, hit enter, and entered my password though I couldn't see anything. I heard the computer moving like it was logging in. I pushed the power button on my display, and magically the screen displayed my desktop with the "Are you sure you want to put your computer to sleep?" window.
    However, this only happened once, and afterward I noticed an issue when I tried to wake the computer from sleep. It would try to wake up, then go back to sleep, try to wake up, go back to sleep... So I contacted the ebay seller again, explaining what had happened and that it made me think it is an issue with the card itself, not permissions. (Fearing that if it is permissions, I would have to reinstall the OS again, but choose to erase the disk this time.) I asked if the seller knew anything about this.
    The seller contacted me back saying, "Hello again, yes, wake from sleep is a common issue of many modified cards for Mac , so you better turn it off if you are not use it, its better for both the video card and power supply of your G5,
    hope you understand about it , thanks". Well, that really would have been nice to know in advance... but regardless, the more important issue is the blue screen on startup.
    On top of all of this, when I tried to watch a video tonight I noticed the sound was not working. I made sure it wasn't muted, I made sure the optical cable was connected, nothing. I restarted, nothing. I did not have any problems whatsoever with the sound before this, and I'm not sure if it has anything to do with the card (I wouldn't think so), or that something needs to be reinstalled since I reinstalled the OS. The System Prefs > Sound, Is not finding any devices.
    I've restarted the computer so many times since the initial failing of the video card, I really hope all of the restarting hasn't damaged anything. As old as my Mac is, it's been working perfectly normally until the graphics card went out. After that, it's seemed like everything is falling apart. Thank you for reading my long history of difficulties, and I hope someone (maybe japamac?) can help me!

    Hi-
    I understand why you would suspect the latest hardware addition, and the conflicting/misunderstood advice given by the seller isn't helping.
    I don't know of any cards that have "known" issues with sleep from the flashed realm.
    Of the 10 different makes and models that I use or have used, flashed by myself or others, I have never seen an issue with sleep.
    This includes 2 different Geforce 7800 GS cards.
    The most common reason for a blue screen at boot is an incompatible Login or Startup item.
    These are disabled during a Safe Mode boot.
    http://www.thexlab.com/faqs/startupitems.html
    As for the Geforce 7800 GS, there was a patch for OS 10.4.9 only. This was to allow for the proper reporting and use of the appropriate OpenGL engine.
    After 10.4.11, and in Leopard, the OpenGL engine is properly selected for the card.
    Since this is simply a reporting issue, and not a performance issue, the patch is not a mandatory thing.
    There is an issue with the ROMs used in some Geforce cards that causes a boot delay (a blue screen) for up to 6 minutes.
    Most guys don't use those ROMs anymore, but I guess that someone may not have bothered to get the new ROM.
    Removing the AppleHWSensor.kext from /System/Library/Extensions will correct this issue.
    This, however, is historically a G4 issue only.
    There are a couple possible scenarios that I think may apply to you:
    1- The card is overheating, thus the occasional success or Safe mode only boots.
    Check that the fan is spinning.
    2- The auxiliary power is not connected, or has a poor connection.
    Sometimes the pins on a Molex adapter (the female side) are so tight that they push out, rather than allowing the male pin in.
    Conversely, a stretched out female pin would not properly contact the male pins of the graphics card.
    Double check connections at the optical drive and at the graphics card.
    While inside, reseat the graphics card.
    3- If the card was prepared for use in a G4 by cutting the traces of pins #3 and #11, this can cause problems in the G5.
    Most cards work fine, but some Geforce cards complain.
    As well, if the pins were taped, the tape should be removed for use in a G5.
    http://themacelite.wikidot.com/pins-3-and-11
    If the traces are cut, return the card.
    If the pins are taped, remove the tape.

  • Hello! I'm in desperate need of assistance with opening a PDF with Adobe Reader.

    I am trying to download course work and the online forum that the course work is on addresses the common issue of PDF's not converting and not being able to view the complete detailed page.  I have the free Adobe reader XI and I also just purchased the Adobe package for $90 a year thinking this will solve my problems but they have not.  WHAT TO SHOULD I DO? I have missed 2 days of course work because I am unable to see the assignments.

    Sorry, I do not understand "PDFs not converting"; what are you trying to convert them to?  Using what software?
    Also, what is your operating system?  If these PDFs are online, what browser do you use?

  • I need bootcamp assistant original Info.plist please

    Hello,
    I am currently trying to run windows 7 on my mac through bootcamp. I have a 2010 macbook pro and so it requires a CD to install windows 7. I know you can alter the Info.plist file so that bootcamp assistant can recognize a USB version of windows 7 for the install.
    I was correctly fixing the Info.plist code, saved it to my desktop, all that good stuf...until, like a moron, I dragged it from my desktop right over the original Info.plist file which I had named InfoOLD.plist so I knew which was which. By doing this I think it like combined the two and there are duplicate lines of code, and I am not great with coding stuff unless im following strict guidlines, or a tutorial walking me through it.
    If someone can give me the correct bootcamp assistant Info.plist I can copy and paste that so that it reverts it to the one it came with. Then when I alter it, I will drag it into the white space of the finder folder so I will have two info.plist folders, the original one and the modified one with the USB radio button coded in.
    Whoever decides to help, I am happy to answer any questions you need regarding what type of macbook pro I have exactly, to ensure I am getting the right bootcamp assistant Info.plist.
    Thank you!

    HI and welcome to Apple Discussions...
    Try posting in the BootCamp Forum
    Carolyn

  • HT1918 What about the verification questions? the ones like "way was your first job?" or "your favorite teacher?" I just got a new iPod and forgot the answers to those questions, and need to change them..

    What about the verification questions? the ones like "way was your first job?" or "your favorite teacher?" I just got a new iPod and forgot the answers to those questions, and need to change them.. not sure how, but I need to do that in order to download new stuff on my new ipod

    Funds cannot be transferred from one Apple ID account to another.
    Try here > Rescue email address and how to reset Apple ID security questions
    If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service

  • Questions you need to answer to receive better help

    Questions you need to answer to receive better help... please answer as much as you can, that relates to your problem, back in your original message
    If a program is not showing on the Cloud screen, it is most likely because your computer does not meet the specifications
    FOR EXAMPLE, Premiere Pro requires a 64bit computer - Not all apps displayed for download | Creative Cloud desktop app, Adobe Application Manager
    What error message do you see, or what is the screen you see that does not work? (examples... a BLANK login screen, or a spinning wheel)
    A screen shot works well to SHOW people what you are doing - http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
    Are you using Windows or Mac, and exactly which version? (include "dot" numbers like Windows 8.1 or Mac 10.9.3)
    Which brand and version web browser are you using... and have you tried a different web browser?
    What Firewall do you use, and have you tried turning it off to download?
    What anti-virus do you use, and have you tried turning it off to download?
    Has this ever worked before?  If yes, do you recall any changes you made to the program, such as adding Plug-ins, etc.?
    Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs since this last worked?
    Are you using an account with Administrator Privileges? Run as Administrator will sometimes help (this EXAMPLE http://forums.adobe.com/thread/969395 is for Encore + "All" Premiere)
    What were you doing when the problem occurred?
    What other software are you running?
    Tell us about your computer hardware. How much RAM is installed?  How much free space is on your system (C:) drive?
    Hardware Blue Screen shutdowns http://forums.adobe.com/thread/1427408?tstart=0
    For Windows, do NOT rely on Windows Update to have current driver information
    (you need to go direct to the vendor web site and check updates for yourself)
    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    What is your exact graphics adapter driver version?
    Have you gone to the vendor web site to check for a newer driver?
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
    Do you have dual graphics adapters? (common in many "energy saving" laptops)
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
    -and a Mac Utility http://forums.adobe.com/thread/1017891?tstart=0
    JUST FOR MAC USERS
    Next link says After Effects, but check YOUR permissions !!!
    -http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
    -Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
    Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Mac 10.9.3 and CS6 https://forums.adobe.com/thread/1480238
    Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0
    Case sensitive hard drive
    -http://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.html
    Troubleshooting guide for Mac freeze
    -http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
    -next link says After Effects, but check YOUR permissions !!!
    -http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
    Some links concerning error codes
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    A12... download & install error http://forums.adobe.com/thread/1289484
    -more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0
    U44.. update error http://forums.adobe.com/thread/1289956 may help
    -more U44.. discussion http://forums.adobe.com/thread/1275963
    -http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
    -http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
    http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
    Repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html
    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Error 16 http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
    -including DW039 https://forums.adobe.com/thread/1500609
    Error 49 https://forums.adobe.com/thread/1491394
    Error 50 https://forums.adobe.com/thread/1432237
    Errors 201 & 205 & 206 & 207 or several U43 errors
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    Muse error http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html
    InDeisgn error http://helpx.adobe.com/indesign/kb/indesign-cc-crashing-launch.html
    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430

    Does anyone know if there's a way to change the questions themselves?  (Frankly, they have to be the most ridiculous security questions I've ever seen.  A good security question should be one that you'll have no problem remembering the answer to, even if you're asked years later.  To answer one from the third batch, I'd have to make something up, which makes it unlikely I'll remember the answer later.  And I certainly don't want to have to write the answers down somewhere.)

  • I have inadvertently infringe copyright on facebook and they have subsequently barred me from uploading any more videos. The question I need answered is ( and not able to find the answer on any of you help pages).....  Do the following have free copyright

    I have inadvertently infringe copyright on facebook and they have subsequently barred me from uploading any more videos.
    The question I need answered is ( and not able to find the answer on any of you help pages).....
    Do the following have free copyright to publish on facebook and U Tube?
    1.Garage band sounds?
    2.Slide show...Sample music and Theme music?
    3.iMovie...iMovie sounds and iLife sounds ie.Medal Ceremony and Memorial etc?
    I note one can publish to shared net places directly from iMovie so one assumes these are copyright free for non-profit making and non-comercial use.
    It is impossible to contact apple direct.No email address.We put our selves at risk without this knowledge and like applemac, facebook will not communicate direct.Will applemac please take responsibility for copyright/the above that they are all too willing to sell to us but not support us with that knowledge.
    I have Mac OS X Snow Leopard version 10.6.2 (2009 bought in 2010)

    Thank you Klaus1.The large font, I copied and pasted from my mail box.I'm visually impaired...not to a huge degree but it helps to use the large font.I believe you are right about the copyright on the imac stuff but if facebook decide otherwise, you have to reply electronically to their challenge.If you can't provide a reference directly from the copyright owner then they remove the video.I believe this is a programmed response and no human is involved which now makes it impossible for me to get my video uploading restored.They detect added soundtrack automatically and then challenge.There are many others in the same boat and facebook will not communicate.They have various discussion sites on which I have left messages including Mark Zuckerbergs own facebook but I don't think anyone from facebook ever reads them.I intend to start a second facebook which I can use purely to get my videos uploaded as a lot of my friends enjoy them BUT don't want fall foul of their programming again.If only iMac would put something on the net to this effect.I think it is so unfair that with modern technology it is impossible to contact these large conglomerates personally and receive an email response.I tried emailing [email protected] but I got a failure notice.If you have any ideas on how to get verification from apple direct, I would be very grateful.Thank You.

  • How do i install mySQL on my macbook air,please i need the assistance urgently,because i need to use the program for my course.

    how do i install mySQL on my macbook air.please i need urgent assistance,as it would help me do my course work.
    regarde garabella.

    Call AppleCare and ask them to send you a replacement set. They will charge you a nominal fee for shipping and handling.
    Allan

  • Help me i am in desperate need of Help!!!

    I am trying to start Puzzlepirates and i believe its somethings to do with java, when i go to download it i just see a red X in the corner and this is the java console message,
    Java Plug-in 1.5.0_06
    Using JRE version 1.5.0_06 Java HotSpot(TM) Client VM
    User home directory = C:\Documents and Settings\Jon Goodwin
    c: clear console window
    f: finalize objects on finalization queue
    g: garbage collect
    h: display this help message
    l: dump classloader list
    m: print memory usage
    o: trigger logging
    p: reload proxy configuration
    q: hide console
    r: reload policy configuration
    s: dump system and deployment properties
    t: dump thread list
    v: dump thread stack
    x: clear classloader cache
    0-5: set trace level to <n>
    java.net.UnknownHostException: www.puzzlepirates.com
         at java.net.PlainSocketImpl.connect(Unknown Source)
         at java.net.Socket.connect(Unknown Source)
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         at sun.net.www.http.HttpClient.openServer(Unknown Source)
         at sun.net.www.http.HttpClient.<init>(Unknown Source)
         at sun.net.www.http.HttpClient.New(Unknown Source)
         at sun.net.www.http.HttpClient.New(Unknown Source)
         at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
         at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
         at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
         at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
         at sun.plugin.net.protocol.http.HttpUtils.followRedirects(Unknown Source)
         at sun.plugin.cache.CachedJarLoader.isUpToDate(Unknown Source)
         at sun.plugin.cache.CachedJarLoader.loadFromCache(Unknown Source)
         at sun.plugin.cache.CachedJarLoader.load(Unknown Source)
         at sun.plugin.cache.JarCache.get(Unknown Source)
         at sun.plugin.net.protocol.jar.CachedJarURLConnection.connect(Unknown Source)
         at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFile(Unknown Source)
         at sun.misc.URLClassPath$JarLoader.getJarFile(Unknown Source)
         at sun.misc.URLClassPath$JarLoader.<init>(Unknown Source)
         at sun.misc.URLClassPath$3.run(Unknown Source)
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         at sun.misc.URLClassPath.getLoader(Unknown Source)
         at sun.misc.URLClassPath.getLoader(Unknown Source)
         at sun.misc.URLClassPath.getResource(Unknown Source)
         at java.net.URLClassLoader$1.run(Unknown Source)
         at java.security.AccessController.doPrivileged(Native Method)
         at java.net.URLClassLoader.findClass(Unknown Source)
         at sun.applet.AppletClassLoader.findClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at sun.applet.AppletClassLoader.loadClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at sun.applet.AppletClassLoader.loadCode(Unknown Source)
         at sun.applet.AppletPanel.createApplet(Unknown Source)
         at sun.plugin.AppletViewer.createApplet(Unknown Source)
         at sun.applet.AppletPanel.runLoader(Unknown Source)
         at sun.applet.AppletPanel.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)
    load: class Downloadlet not found.
    java.lang.ClassNotFoundException: Downloadlet
         at sun.applet.AppletClassLoader.findClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at sun.applet.AppletClassLoader.loadClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at sun.applet.AppletClassLoader.loadCode(Unknown Source)
         at sun.applet.AppletPanel.createApplet(Unknown Source)
         at sun.plugin.AppletViewer.createApplet(Unknown Source)
         at sun.applet.AppletPanel.runLoader(Unknown Source)
         at sun.applet.AppletPanel.run(Unknown Source)
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         at sun.plugin.util.GrayBoxPainter.showLoadingError(Unknown Source)
         at sun.plugin.AppletViewer.showAppletException(Unknown Source)
         at sun.applet.AppletPanel.runLoader(Unknown Source)
         at sun.applet.AppletPanel.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)
    java.lang.NullPointerException
         at sun.plugin.util.GrayBoxPainter.showLoadingError(Unknown Source)
         at sun.plugin.AppletViewer.showAppletStatus(Unknown Source)
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         at java.lang.Thread.run(Unknown Source)
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    java.lang.ClassNotFoundException: Downloadlet
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         at java.lang.ClassLoader.loadClass(Unknown Source)
         at sun.applet.AppletClassLoader.loadClass(Unknown Source)
         at java.lang.ClassLoader.loadClass(Unknown Source)
         at sun.applet.AppletClassLoader.loadCode(Unknown Source)
         at sun.applet.AppletPanel.createApplet(Unknown Source)
         at sun.plugin.AppletViewer.createApplet(Unknown Source)
         at sun.applet.AppletPanel.runLoader(Unknown Source)
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         at java.lang.Thread.run(Unknown Source)
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    Exception in thread "Thread-9" java.lang.NullPointerException
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