2 users on the lan can see my library but it is not shared

Hi, yes I have homeshare switched on on the iPad in the music section. I have switched homeshare off the back on on both devices and it has done the trick I can now play my music! Yay :-) Thanks for the help.

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I can see my library, but can't connect to the iTunes store

I can see my library, but the iTunes store page will not come up completely. I'm running Windows 7 with iTunes 11.0.5.5.

I ended up reinstalling iTunes and now it's fine.

Apple TV 2 Can See My Library, But Can't Connect for Home Sharing

I'm really at my last rope, so hoping someone will have mercy and be able to help here.
Symptoms:
- Go to my Apple TV 2
- Under the Home Sharing menu, select "Adam Nash's Library"
Result:
- Spinning cursor
- Cannot connect to "Adam Nash's Library". Please check that your computer is on and on the same network.
Internet access works for all devices, they all can do Netflix and Apple Store. Only one network in the house. No firewall activated on the mac.
I have multiple AppleTV units, and this has intermittently affected all of them. Periodically, I have solved the problem by taking them on / off ethernet.
Things I have tried:
- Restarting iTunes on the computer
- Turning Home Sharing on and off on AppleTV
- Turning Home Sharing on and off on iTunes
- Rebooting the computer
- Resetting the AppleTV units
- Restoring the AppleTV units
- Forcing the AppleTV units to different IP
- Forcing the AppleTV units to Ethernet instead of Airport (by plugging into Airport base stations directly)
- Swapping AppleTV units to different rooms
Nothing works.
One clue. I have three Airport Extreme base stations in the house, and this problem begain when one of them started misbehaving (would connect, but wouldn't pass through packets.) It's an Airport Extreme Base Station (Series 1). The other two are Series 4 & Series 5. I reset the misbehaving box and reconfigured it, and seems to be working fine from a networking standpoint. But once that happened, one of the AppleTVs started showing this problem.
Is there some reason that Home Sharing is hyper sensitive to the network in some way? It *seems* like what's happening is that it's seeing the iTunes Library (which is why it show's the Library name), but when it tries to connect, something is either encrypted differently or permissioned wrong.
Hoping someone can help me. Frustration is at 11.

One clue: I have found a reliable way to solve the problem when it happens.
In my network, I have the main Airport Extreme (Gen 1) which is connected to my router, which distributes IP addresses to my internal subnet. The other two AEs (one Gen 4, one Gen 5) are set to extend the network.
When I get this problem with an AppleTV 2 that can "see" my library, but when I try to open it, it says it couldn't find the library, it seems to have to do with a change in which Airport Extreme it's talking to.
If I restart the main Airport Extreme from the Airport Utility, effectively restarting the entire wireless network, then when the network resumes, every AppleTV 2 is happy again.
Unfortuntely, the problem does seem to recur - but I'm wondering if it's because temporary interference leads an AppleTV 2 to try to connect to a different AE, and somehow that's mucking with the Home Sharing. Remember, internet access (Trailers, Store, Netflix) have no issues. Purely Home Sharing.
Adam

I rent movie but i can see only video but sound is not work

i rent movie but i can see only video but sound is not work

You are not alone!!
https://www.facebook.com/groups/324659107636115/

Apple TV can see iTunes library but can't load content (intermittently)

I have intermittently been experiencing an issue where the Apple TV shows my iTunes library, but when I select it, no artwork appears for any of the categories (Music, Movies, etc.) If I select a category, it says it is loading, but never does. It shows the loading page for an extended period of time.
Connectivity otherwise seems fine. My iPhone/iPad remote apps still find the Apple TV, although they can not select my iMac library separately to play content through the Apple TV the way they should be able to, even though they see the library. My iMac and Apple TV are both connected by ethernet. I use an AirPort Extreme as the router, but the Apple TV has a wired connection through that router. My network/router situation has been pretty solid. I had (different) issues with my 1st gen Apple TV and as part of the troubleshooting for that totally reworked our setup and gave the computer and Apple TV both a wired connection. It didn't help that problem and I don't think it's related here.
I tried closing and re-opening iTunes, turning on and off home sharing including not pressing "done" as people here have suggested for other issues, and rebooting the computer. I tried with a MacBook Pro also, and I have the same isue. When this happens, it affects the iTunes libraries on both computers. Finally I reset the router and rebooted the Apple TV itself. It then started working again. I'm not sure which of those helped since I did them at the same time.
Once when this happened to my husband, he just gave up, and several hours later (presumably after the Apple TV and iMac had both gone to sleep and woken up), it worked again without rebooting or resetting anything.
Message was edited by: medgirl (to add router information)

Hi All,
Same issue here. Just upgraded (?) from the previous version of Apple TV, to the new Apple TV2. Like others here, my main problems seem to be with unreliable streaming from iTunes 10 on my PowerMac (Quad G5, Leopard OSX).
My original AppleTV had no issues w/the wireless network, or synching w/my PowerMac.
The network connection from the ATV2 are fine, and have no issues accessing the Apple Store (for movies, TV shows), or accessing Netflix. The access to the internet from my ATV2 is quite robust.
My problems are with keeping a constant, reliable wireless connection to my PowerMac, via an Airport Extreme wireless router.
I have tried multiple restarts, reboots, reset ATV2 to original settings, tried different wireless channels on the Airport Extreme, verified I have Home Sharing properly enabled in iTunes,etc, but no luck so far.
What I'm seeing is when I access my iTunes on my computer, I can see my library, and then if I start to "shuffle songs" I may get 1 to 3 songs to play fine, but then the music stops, and I can no longer access the music/movies/etc in iTunes any longer. When I then go to my PowerMac, it has lost most bars of signal strength on the wireless network (although all other devices show strong signal strength), and I have to Turn AirPort Off, then Turn AirPort On and I then am reconnected to the wireless network with good signal.
I then go back to the ATV2, connect to my iTunes, start my music, and then 1-2 songs later it again stops playing, and I go through this all over again.
It seems as though there is something on the wireless network between the ATV2 and my PowerMac that causes it to lose connection, and I have to manually start again. The problem is that the connection is not robust, and only lasts a few minutes.
Hope this gets solved soon.
Regards
Tom

Apple TV can see my library but won't play movies

I've been using my Apple TV for a couple of months now with no issues. I just installed a Harmony Link, which is working fine, but now i can't play movies on Apple TV. I'm not sure if the two are related, but i happened as soon as i had it all hooked up. I can see my library and scroll through the movies, but when i select one to play it says that it's not available and to try again later. I have less than 10 devices connected to WIFI through my Airport Express, so i assume it's not that, just not sure what it is.
Anyone come across this?

Here I come with more suggestions you've probably already tried.
1. You've probably already verified that you can still play the movies in iTunes on your computer.
2. You've probably already tried rebooting the AppleTV by pressing and holding both Down and Menu on the original remote until the white LED on the AppleTV starts flashing rapidly. Even once the main menu appears it'll take a little while before the AppleTV starts responding to the remote control (it's still busy booting).
I forgot to ask...are these movies purchased from the iTunes Store? If yes, continue to step 3. If not, there is probably some other reason why they aren't playing and resetting your settings (below) is unlikely to solve the problem.
3. Have you tried logging out of your Apple ID on the AppleTV and logging back in? Shouldn't be necessary but it's worth a try before the next step (which is even more unpleasant):
4. If that didn't work, try resetting the settings on the AppleTV: Settings, General, scroll all the way to the bottom of the list, Reset, Reset all settings. Doing that will require you to re-enter all your accounts and passwords on the AppleTV, including your wireless network password. And after all that trouble, your problem still won't be solved and you'll really hate me (sorry).
Anyone else have any better ideas?

Home Share - 2 computers, can see one library but not other?

So home sharing is on on both computers, I can see the other computers library under "shared" in iTunes. However, the other computer cannot see my library.
I have tried all the firewall things, turning home sharing off and on, closing computers down and restarting.
Both are using latest version of iTunes.
The only difference between the two is my one is also synched with my iPhone/iCloud
any suggestions please?

Hey rk6547,
Great question. In my experience, the following article provides the best steps towards a resolution when troubleshooting Home Sharing:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thanks,
Matt M.

HT201412 hi i am having a trouble on the bbm application that i download on my iphone 5s my husband who is using blackberry back home can see my invitation but it is not adding on his contact

hi good day,
my name is melody
i am iphone 5s user and im having trouble adding my husband who is using blacberry back home
i download the bbm app in my phone but everytime i add him its not adding in his contact
could you help me to trouble shoot this problem,
thank you

Find the app in the app store. There should be a link there to the developers website and support.

Just purchased a new PC. I transferred entire library to cloud, my itunes will open, I can see my library but will not play any music or download it to either my devices

I just purchased a new PC. I transferred my entire LIbrary to the Cloud, when I redownloaded my music onto my new PC, the itunes will not play music.

You need to download the music to your computer from icloud or copy it from your old computer or your backup copy of your old computer.
Download past purchases - Support - Apple
Not sure what you mean by "transferred my entire LIbrary to the Cloud"

I can see utube videos but firefox will not deliver sound, IE does.

''locking as a duplicate - https://support.mozilla.com/en-US/questions/899935''
I can both see and hear youtube videos on IE.
I can ONLY see youtube videos on Firefox. NO SOUND
The same is true for videos sent to me in email.
Why is IE working better and more reliably?

Something is wrong in this conversation. I need YOU to tell ME what I can do.
Have I misunderstood something.?
I don't think I can reply to you until you talk to me.
thanks
philmonson

Will see my library but won't load anything? Help.

I just got my new apple tv unit. I can get to the internet and I can see my library but it won't load. Any help is appreciated.

Welcome to the Apple Community.
Check your Firewall and/or your security software is allowing access for iTunes.

HT1751 Hi I followed the istructions to copy/move iTunes music to a new PC, can see albums listed in Library, but SYNCH does not put any music on iPod. It took me three weeks to import my CDs into iTunes and i DON'T want to do it again! Can anyone help ?

Hi I followed instructions to copy/move iTunes music to a new PC. I can see albums listed in the library but SYNCH will not put any music on my new iPod.
It took three weeks to import my CDs on the old PC and I don't want to do it again!
Can anyone help ?

Take a look here; it should help:
iTunes for Mac: How to copy purchases between authorized computers
Though it refers to items purchased from the iTunes Store, it applies to all your iTunes content. And if you happen to also own an iPod:
How to use your iPod to move your music to a new computer
Once you have the tracks on some removable medium, you can mount that on your new computer and then just drag the content to the iTunes window. Make sure that the option to "copy files to iTunes Music folder when adding to library" is set in the iTunes -> Advanced -> General preferences before you do. Alternatively, you can use the Add To Library command and select each track (or folder of tracks).
If you won't be using that Windows system once you move the content, don't forget to deauthorize the system from your iTunes Store account before you dispose of the computer.
Regards.
Message was edited by: Dave Sawyer

TS1368 i cannot connect to the store - nor will it allow me to sign in on this computer. I can see my library and the items on my ipod.

I cannot connect to the itunes store - I have internet connection but the site won't allow me to sign in and keeps trying to connect to store but never links in. I tried downloading the program again but still had the error. I can see my library and I can see the items on my ipod. What else should i try?

Wait, there are massive server problems right now.

I'm trying to connect a LAN printer, HP Color Laser Jet 3800dn, through a Time Capsule but no one on the network can see it. The printer works fine if I connect it directly to my iMac. Any suggestions?

I'm trying to connect a LAN printer, HP Color Laser Jet 3800dn, through a Time Capsule but no one on the network can see it. The printer works fine if I connect it directly to my iMac. Any suggestions?

Hi Clark
There is a good chance the printer is just getting auto IP internally..
Plug it into your TC. And then set to dhcp via the controls on the printer.
If you know the name of the printer it should be immediately available to the network.. but anyway, you can find its IP by printing out the test page. That will also give you the network name.
Most later HP printers have web access to the print servers.. just type the ip into your browser and see if it comes up.
From the Mac, you should then be able to set it up via the printer preferences. Most HP will just appear.. but if not you should perhaps delete the local version and then check again for network printers.

TS2972 I can see my library on home sharing but I can't see the music?,

Help, I have turned on my homes sharing and can see the library on my iPad but cannot access any songs......my computer is on and signed in.....if I re touch the screen I just get the msg home sharing cannot be turned on....but it is as its seeing my library!

You are saying that is is seeing your library but you can't play music. Do you see the songs, albums and so on in the library? Did you try closing the Music App completely and launch it again?
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice. Launch the Music app again.
Sometimes it helps if you reboot the iPad when mysterious problems arise.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

2 users on the lan can see my library but it is not shared

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