2 weird errors trying to install/run Acrobat 8 on my PC. I'm lost!

Hi all! My husband purchased Adobe Acrobat 8 Professional (for Windows) many years ago and has one more install allowed on a computer of his choice. He & I wanted to install it on my Windows 7 laptop. I went thru the whole installation process, including giving the serial number or registration number (whatever it's called) but I got stuck in 2 different places.
First, during the installation process, I got a window that said: "The file AdobePDF.dll on Windows Vista CD-ROM is needed. Type the path where the file is located, then click OK." I don't understand WHAT on earth that is about, because I'm not running Windows Vista; I'm running Windows 7. I bought this computer used from someone, so maybe she had Vista on it at one point, I don't know. However, I've had it 2-3 years and it has only ever had Windows 7. I had no idea what to do with the request for the Vista CD so I just ignored it and tried to proceed with the installation, hoping the request was for non-crucial files.
Everything seemed OK initially, the installation wizard finished and Acrobat opened. However, when I clicked on ANY option to do ANYTHING in Acrobat, the program stalled for 30 to 60 seconds. Eventually, I got an error window that said: "A serious error has been detected and Adobe 8 Professional cannot continue. Please reinstall the application and try again." So I tried doing that. But it did not help.
Am I totally dead in the water?? I have absolutely no access to a Windows Vista CD, so if that's what Acrobat 8 requires in order to install itself on my Windows 7 laptop, then I am SOL. Also, is the "serious error" related to the lack of the Vista CD? I really hope there is a work-around for this problem. Thanks for any help you can provide! And happy holidays!
Shari K.W. in California (shari516 at yahoo dot com)

you get that message because acrobat 8 was made before win 7 existed. it's not going to correctly identify your os.
in any case, go here and fix the dll problem, http://helpx.adobe.com/creative-suite/kb/error-file-adobepdf-dll-needed.html

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I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error w

I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error writing to file: c:\Config.Msi\feea.rbf. What do I do?

Hi Beverly ,
Please refer to the following and see if this helps.
https://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards
Sukrit Dhingra

I receive an error message when trying to install Adobe Acrobat 6.0 on my new PC that has windows 8.1

I receive an error message when trying to install Adobe Acrobat 6.0 on my new PC that has windows 8.1.
Can someone help me?
thanks!

And that message is exactly? I hope you are aware that you are trying to install software from the stoneage and it may simply no longer be compatible...
Mylenium

Error 1310 on trying to install Adobe Acrobat X Pro. Software will not install.

In trying to install Adobe Acrobat X Pro from either a purchased DVD or from an Adobe download I get an Error message: Error 1310 and the installation will nor proceed. It asks to verify access to C:\Program Data\Adobe\ Adobe PDF\Distiller\Startup\example.ps. This complete directory is present in my C:\ drive. How do I verify this access and what must be done to successfully install Acrobat X Pro?

don't use email.
open your thread in a browser, Re: Error 1310 on trying to install Adobe Acrobat X Pro. Software will not install.
and click the camera icon to insert an image.

TS1406 having problems installing itunes on computer so I can sysc with iphone. had to download only then installed itunes. getting error trying to install AppleMobileDevice64.

having problems installing itunes on computer so I can sysc with iphone. had to download only then installed itunes. getting error trying to install AppleMobileDevice64.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Mobile Device Support entries and click "Remove", as per the following screenshot:
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...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."

...trying to install Adobe Acrobat XI. The message reads " Installer mis-configured." Clearly, I can't proceed. Is a new version of the installer available? I'm not having a lot of luck with downloads from the Adobe site these days. I'm not too confident about purchasing online given two bad experienes with files that are missing (dll) and now this installer problem.

Thank you for replying, Jeff. I'm running Windows 7 -- 64 bit. Also, once the.exe file downloaded, I clicked "Run."
Date: Wed, 29 May 2013 11:22:37 -0700
From: [email protected]
To: [email protected]
Subject: ...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."
    Re: ...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."
    created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Totally Frustrated what are you clicking on prior to receiving the message the Installer is Mis-configured? Also which operating system do you have installed?
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5362420#5362420
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     Start a new discussion in Trial Download & Install FAQ by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Hi I get this error trying to install directx 9

Hi I get this error trying to install directx 9 because I need this to run a program that I'm using and it comes up with this error. Please Help. Thanks :)
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11-15-2014 10:03 : DTC Install error = 0, InstallContacts, Exit, com\complus\dtc\dtc\adme\deployment.cpp (389)
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From where have you downloaded the installer?
Try from here:
http://www.microsoft.com/en-us/download/details.aspx?id=8109
This is the "redistributable" version of DirectX 9.0c.
S.Sengupta, Windows Entertainment and Connected Home MVP

I am an active member and I am trying to install Abobe Acrobat XI Pro and it is asking for my serial number. Where can I find that information?

I am an active member and I am trying to install Abobe Acrobat XI Pro and it is asking for my serial number. Where can I find that information?

Hey jamesl12995614,
Could you please let me know if you are using subscription or bought Acrobat as a one-time purchase.
If its a subscription, then all you need is to sign in at adobe.com using your Adobe credentials and download the software.
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Find your serial number quickly
Hope it helps.
Regards,
Anubha

After installing Mavericks Acrobat reader stopped working, Skype stopped working, lost a bunch of e-mails in my gmail account in Mail.

After installing Mavericks Acrobat reader stopped working, Skype stopped working, lost a bunch of e-mails in my gmail account in Mail. Anyone has a fix? I can't open PDF files anymore...

Do a backup.
Take notes of all account information or take screen shots. You may need to set the accounts up again. Quit Mail.
Copy the line below.
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Select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won’t see it.
Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
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Information learned from Linc Davis.
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Error when trying to install Adobe Acrobat Pro, recently purchased.

Recently purchased Adobe Acrobat Pro, when trying to install get an error message 'Your account subscription cannot be validated'. Have tried several times, double checked login etc, but same message each time.
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Hi camelon,
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Getting an error when trying to install adobe acrobat xi pro

I am trying to install my recently purchased Adobe Acrobat XI Pro and am getting an error message during the installation process

You'll need to provide some additional information:
- Operating system and version number
- The full text of any error message(s)
- What you were doing when the problem occurred
- Screenshots of the problem
- Computer hardware, such as CPU; GPU; amount of RAM; etc.
You can also refer the KB Doc to troubleshoot with install logs : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html

Trying to install Adobe acrobat from disk to computer error keeps saying can't complete instillation

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Hi Jennifer ,
Sorry to hear that you are experiencing with Acrobat .
Could you please tell is there any error number or exit code mentioned along with the error message ?
It might be possible due to insufficient space on your machine ,it is not letting you install Acrobat .
You could try deleting the temporary files from your system once and check if that helps .And make sure all the third party software are disabled while the installation is in progress .
I would also suggest you to refer the following document to seek help .Have a look at this document and see if that fixes the issue .
https://helpx.adobe.com/acrobat/kb/suspended-installation-errors-acrobat-windows.html
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I ran SFC /Scannow and got a message that there are corrupt components and a direction to C:\Windows\Logs\CBS that has a huge file I cannot comprehend.
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Are you sure you have the proper file downloaded for your system? x86 if you are running 32bit Vista and x64 if 64bit.
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Error trying to install Win 8.1 x64 Enterprise

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Culprit seems to be Norton--in particular a Norton Storage driver. Will be contacting vendor to fix.
Here's dump:
Probably caused by : SYMDS64.SYS ( SYMDS64+71be6 )
Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Dump\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
Machine Name:
Kernel base = 0xfffff802`0f87e000 PsLoadedModuleList = 0xfffff802`0fb482d0
Debug session time: Tue Jun 17 00:48:52.131 2014 (UTC - 6:00)
System Uptime: 0 days 0:03:09.864
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                        Bugcheck Analysis                                    *
Use !analyze -v to get detailed debugging information.
BugCheck 139, {3, ffffd0002852d3e0, ffffd0002852d338, 0}
*** ERROR: Module load completed but symbols could not be loaded for SYMDS64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS
Probably caused by : SYMDS64.SYS ( SYMDS64+71be6 )
Followup: MachineOwner
6: kd> !analyze -v
*                        Bugcheck Analysis                                    *
KERNEL_SECURITY_CHECK_FAILURE (139)
A kernel component has corrupted a critical data structure. The corruption
could potentially allow a malicious user to gain control of this machine.
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0002852d3e0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0002852d338, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
Debugging Details:
TRAP_FRAME: ffffd0002852d3e0 -- (.trap 0xffffd0002852d3e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffe00059c129f0 rbx=0000000000000000 rcx=0000000000000003
rdx=ffffe0005718d2a0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8020f9e8cdb rsp=ffffd0002852d570 rbp=0000000000000000
r8=0000000000005aa0 r9=00000000000007ff r10=ffffd00066cc8000
r11=ffffe00059963040 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe cy
nt! ?? ::FNODOBFM::`string'+0x682b:
fffff802`0f9e8cdb cd29            int     29h
Resetting default scope
EXCEPTION_RECORD: ffffd0002852d338 -- (.exr 0xffffd0002852d338)
ExceptionAddress: fffff8020f9e8cdb (nt! ?? ::FNODOBFM::`string'+0x000000000000682b)
   ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
ExceptionFlags: 00000001
NumberParameters: 1
   Parameter[0]: 0000000000000003
DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT
BUGCHECK_STR: 0x139
PROCESS_NAME: System
CURRENT_IRQL: 2
ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
EXCEPTION_PARAMETER1: 0000000000000003
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
LAST_CONTROL_TRANSFER: from fffff8020f9ddae9 to fffff8020f9d1fa0
STACK_TEXT:
ffffd000`2852d0b8 fffff802`0f9ddae9 : 00000000`00000139 00000000`00000003 ffffd000`2852d3e0 ffffd000`2852d338 : nt!KeBugCheckEx
ffffd000`2852d0c0 fffff802`0f9dde10 : ffffe000`59c8cc40 00000000`00000000 ffffe000`54b71040 fffff800`1d6d40b6 : nt!KiBugCheckDispatch+0x69
ffffd000`2852d200 fffff802`0f9dd034 : 00000000`00000000 00000000`00000000 ffff6d2d`50094127 fffff802`0f81458f : nt!KiFastFailDispatch+0xd0
ffffd000`2852d3e0 fffff802`0f9e8cdb : ffffc000`061df4e0 ffffc000`061df4e0 ffffc000`061dfbf8 00000000`00000000 : nt!KiRaiseSecurityCheckFailure+0xf4
ffffd000`2852d570 fffff800`1d7a0be6 : ffffe000`59e10120 fffff800`1d794388 ffffe000`54dfe9c8 fffff800`1d735f7c : nt! ?? ::FNODOBFM::`string'+0x682b
ffffd000`2852d5a0 fffff800`1d7a54e2 : ffffc000`061df4e0 ffffc000`061dfbf8 ffffc000`061df550 fffff800`1d7367ea : SYMDS64+0x71be6
ffffd000`2852d5d0 fffff800`1d737f20 : ffffc000`061df378 ffffc000`061dfbf8 00000000`00000000 ffffc000`05a9bf18 : SYMDS64+0x764e2
ffffd000`2852d620 fffff800`1d73e171 : ffffc000`051e6a88 ffffc000`05a9bf18 ffffc000`05a9bf18 ffffe000`5988cb00 : SYMDS64+0x8f20
ffffd000`2852d650 fffff800`1d782027 : ffffc000`061ea018 00000000`00000000 ffffe000`58409008 fffff800`1d794388 : SYMDS64+0xf171
ffffd000`2852d680 fffff800`1d79af21 : ffffc000`061ea018 ffffd000`2852d8c9 ffffe000`58409008 00000000`10000004 : SYMDS64+0x53027
ffffd000`2852d6c0 fffff800`1d9a3bb3 : ffffe000`58409078 fffff800`1d98b3e8 ffffe000`58409008 ffffd000`2852d8c9 : SYMDS64+0x6bf21
ffffd000`2852d6f0 fffff800`1d9a91fa : ffffe000`5840a1a8 ffffe000`58409008 00000000`00000000 ffffe000`00000000 : SYMEFA64+0xe9bb3
ffffd000`2852d720 fffff800`1d9ae015 : 00000000`00000000 00000000`00000000 ffffd000`2852d8c9 ffffe000`58a10e60 : SYMEFA64+0xef1fa
ffffd000`2852d760 fffff800`1d9adf4c : 00000000`01820201 ffffe000`58a10e60 ffffe000`58a10e60 ffffe000`58a10be0 : SYMEFA64+0xf4015
ffffd000`2852d790 fffff800`1d9b294c : ffffe000`59e0a150 ffffe000`58a10e60 ffffe000`5988ca80 ffffe000`58a10e60 : SYMEFA64+0xf3f4c
ffffd000`2852d7c0 fffff800`1d9a2435 : ffffd000`2852d8a0 ffffe000`599a4010 ffffd000`00000000 ffffe000`59e0a010 : SYMEFA64+0xf894c
ffffd000`2852d7f0 fffff800`1d6d528a : 00000000`00000000 ffffe000`59e0a070 ffffe000`5604e300 ffffe000`58a10e60 : SYMEFA64+0xe8435
ffffd000`2852d820 fffff800`1d71bf76 : ffffd000`2852d960 00000000`00000000 ffffe000`5604f900 ffffe000`571dab10 : fltmgr!FltpPerformPreCallbacks+0x31a
ffffd000`2852d930 fffff800`1d6d413a : ffffe000`57170dd0 ffffe000`571dabd0 ffffe000`59cf18c0 fffff802`0fd411a7 : fltmgr!FltpProcessShutdownRequest+0x122
ffffd000`2852d9b0 fffff802`0fbf7518 : ffffe000`57170dd0 00000000`00000001 ffffe000`571dabd0 fffff802`0fb54a90 : fltmgr!FltpDispatch+0x13a
ffffd000`2852da10 fffff802`0fbf7273 : 00000000`00000001 00000000`00000000 00000000`00000001 00000000`00000000 : nt!IopShutdownBaseFileSystems+0xb8
ffffd000`2852da90 fffff802`0fbfb722 : fffff802`0fbfb4b0 00000000`00000000 ffffe000`59963040 ffffe000`59963040 : nt!IoShutdownSystem+0x127
ffffd000`2852db10 fffff802`0f8d1adb : fffff802`0fbfb4b0 ffffd000`2852dbd0 00000000`00000000 ffffe000`59963040 : nt!PopGracefulShutdown+0x272
ffffd000`2852db50 fffff802`0f94d794 : ffffe000`59965800 ffffe000`59963040 ffffe000`59963040 ffffe000`54b71040 : nt!ExpWorkerThread+0x293
ffffd000`2852dc00 fffff802`0f9d85c6 : ffffd000`66c40180 ffffe000`59963040 ffffe000`59965800 00000000`00000000 : nt!PspSystemThreadStartup+0x58
ffffd000`2852dc60 00000000`00000000 : ffffd000`2852e000 ffffd000`28528000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
SYMDS64+71be6
fffff800`1d7a0be6 33d2            xor     edx,edx
SYMBOL_STACK_INDEX: 5
SYMBOL_NAME: SYMDS64+71be6
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: SYMDS64
IMAGE_NAME: SYMDS64.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 51f84c44
FAILURE_BUCKET_ID: 0x139_3_SYMDS64+71be6
BUCKET_ID: 0x139_3_SYMDS64+71be6
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x139_3_symds64+71be6
FAILURE_ID_HASH: {bf9be68b-5f04-08d4-3152-3d420dc362f6}
Followup: MachineOwner

Error trying to Install Adobe Air on Windows 7

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