20.0.1: File== New Window & New Private Window will not open then Firefox will not stop running when application is closed

Although nothing appears to be happening when clicking on either New Window or New Private Window there seems to be processes started because when I try to close Firefox and reopen, I get an error message saying that Firefox is already running. My only option then is to stop the processes via Task Manager. I have tried (several times) to uninstall and reinstall.

Although advised not to, I finally hit the reset button in the Save Mode Window. This corrected the problem. I suspect a faulty add-on - I try and reject many. I will add them back on at a time as I develop the need. Thanks for you help.

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