20" Cinema display with USB and firewire ports not working

I have a new 20" display and was wondering why my USB and fire wire ports at the back are not working. I have an external drive that is powered hooked up to the fire wire port and a no powered piano keyboard to a usb port.
Any help please

Verify that the display’s USB and FireWire cables are firmly plugged in to the
computer. Do they show in your profiler?
Try different ports in the computer.
Verify that your computer ports are working with other known problem free device.

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