$20+ dollar movie purchased but BBW says "The license for ... has expired. You will need to purchase this content again.

Last week I purchased and my credit card was charged for "Lee Daniels' The Butler". With tax, this was a $23.72 purchase. The download started but then stopped at 1 or 2 meg (out of almost 2 gig). The error give is "The license for Lee Daniels' The Butler has expired. You will need to purchase this content again."
My credit card has been charged & I just want the movie. I have tried refreshing BBW but that did not work. What else could I do to make this work.
Best regards,
Paul

I have the same issue with The Butler, Escape, and the Last of the Mohican. I've called BlackBerry on this and they say it's a carrier issue. How is that possible? I didn't know Rogers controlled the product purchased in BlackBerry World. What needs to be done before we get some straight answers? File fraud charges???
Rick

Similar Messages

How do I renew a provisioning profile that has expired on my phone? I use an app for the company I work for and I cannot open it because it says the provisioning profile has expired.

How do I renew a provisioning profile that has expired on my phone? I use an app for the company I work for and I cannot open it because it says the provisioning profile has expired.

i'm not quiet sure atm but should normally work like this:
connect to itunes store -> log out with ur account (upper right corner where ur apple id is displayed) -> sign in with ur wifes apple id -> activate computer (store->activate this computer)
normally it should work this way but ur wife wont be able to use apps or music within itunes library purchased with the other apple id

Icloud keeps emailing me saying my account cannot be billed - please go to "settings" and click on "accounts". There is no "accounts" in my icloud . I checked into apple accounts and it says the credit card has expired. It has not. what now?

icloud keeps emailing me saying my account cannot be billed - please go to "settings" and click on "accounts". There is no "accounts" in my icloud . I checked into apple accounts and it says the credit card has expired. It has not. what now?

The credit card used is that registered in the iTunes Store. Open the Store and go to your account. Click 'edit' next to 'payment details' and amend the card details if necessary.

Hello, i am interested in buying a 2010 Closeout imac 21.5 One model Is Z0JM5LL/a which has a intel i5 processor and the other is MC509LL/A which has a Intel i3 processor i figured the i5 would be better but specs say the i5 only has one processor

Hi i am interesed in buying out a closeout model of a Imac 21.5 imac The 2 models are Z0JM5LL/A which has a Intel i5 processor and the other is MC509LL/A which has a Intel i3 processor I figured the i5 would be better has better specs but it says the i3 has a dual core Meaning 2 processors and the i5 only has a single Processor meaning i would think then teh i3 is better or is it false specs about the i5 do they both have dual Core Or which one is better Remember these are 2010 Models Not the New Quadcore Which Processor i am looking at is better????

Both the I3 and I5 are dual core processors. The I3 should be the 3.2Ghz model, which has an upgraded video circuit over the base model, which is good. The 21.5" I5 would have the same video circuit. It also has turbo boost, that the I3 doesn't have, which can boost it's speed from 3.6Ghz to 3.86Ghz when needed.
If you need to compare the 2010 and 2011 models (or even 2010 only comparisons), here's some benchmarking: http://www.barefeats.com/imac11b.html , http://www.macworld.com/article/159631/2011/05/201127inimac31ghz.html , http://www.macworld.com/article/159765/2011/05/imac2011.html

I want to create an effect on a photo similar to the mask show in lightroom (you will need to own li

This is quite a complicated request but I hope someone maybe able to make a suggestion.
In lightroom when you are in the develop module detail module you have the optoin to mask the amount of sharpening on a photo. When you hold down the alt key / apple key on the slider it shows how much of a mask you are applying to your image (it goes black and white and by moving the slider you can see the amount of effect).
I have an image I want to make this happen to but can't work out how to do it in photoshop. I have converted to Black and White in photoshop and tried the filter 'find edges' and 'trace contour' but it doesn't quite do the desired effect. I can't screen shot what I am talking about from lightroom as you can't 'Print Scr' while holding down alt!
I ho9pe that makes sense, any sugestions welcome.
Many thanks!

Hello, you can perform the same operation in Camera Raw, or, in Photoshop, approximate it using Smart blur in Edges only mode.

I just installed lightroom 5, 3 weeks later my computer crashed, I know I can move files but how about the license? I also installed a second copy on a laptop that I used for class

I also installed a second copy on a laptop that I used for class

There is no activation process like there is with Photoshop. So you can just go ahead and install Lightroom again on your new or rebuilt computer.

What do i do now? The licensing subsystem has failed catastrophically

I have cs3. When I try to open any of the programs I get error message that says " the licensing subsystem has failed catastrophically. You must reinstall or call customer support." Customer support says there is no phone support for this product and chat told me they can't help with it either. ok.....so where do I go for the support? all I wanna do is use illustrator.

vroom,
Have you tried to reinstall using the full three step way?
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
I have no clue whether that will help, but if it fails I will alert a forum staff friend.

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

I am trying to reset my 4th generation ipod touch via itunes (as I cannot remember parental controls code). In itunes it does a download but then says the software was corrupted during download. Itunes is up to date. Operating system is vista. Any ideas?

I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
"The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
Any advice very much appreciated.
Thank you
UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.

A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to
         update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I have a touchsmart 520 pc and installed windows 8 but it says the hp software is not compatible

I am running windows 8 on an HP TouchSmart 520 but it says the HP Software is not conpatible with windows 8 is it possible to get a compatible version

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP makes hundreds of TouchSmart models that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
THIS is HP's position on Windows 8 support and any HP computer not supplied with Windows 8;
Not all Windows 8 features may be available on all PCs.
Your particular experience with Windows 8 will be determined by the capabilities of your PC.
HP is providing upgrade instructions and drivers will be available for most Windows 7 systems sold after 1st October 2011.
If you want to restore the original operating system after upgrading, you must create HP recovery media before you upgrade.
Please note that if you purchased your system prior to October 1, 2011, HP has not tested these PCs or developed Windows 8 upgrade instructions or drivers for them. Upgrading such systems may be difficult or impossible.
and
Important information regarding additional limitations and requirements;
Screen Resolution Requirements
Limitations with DVD playback software
Limitations with Blu-ray playback software
Limitations with TV Tuner software
Secure Boot & other UEFI dependent features
Secure Boot & other UEFI dependent features
Limitations with touch screen capabilities
Windows 7 PCs with touch screens will not have full Windows 8 touch capabilities after upgrade.
HP PCs with touch input hardware designed for Windows 7 will provide a comparable experience for only two touch point applications after the upgrade to Windows 8. HP Windows PCs with touch input hardware will not support Windows 8 applications that require more than two simultaneous touch points.
Additionally, Windows 8 edge swipes may not be available due to the recessed bezel on HP touch systems shipped with Windows 7.
HP TouchSmart Magic Canvas and HP TouchSmart applications are not compatible with Windows 8 and must be uninstalled before upgrading. Note that content created using the TouchSmart applications such as Graphitti will not be available after upgrading.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

I downloaded an audiobook but it didn't finish downloading and has taken my money but keeps saying the item is unavailable now.

I downloaded an audiobook but it didn't let me finish downloading it and it has taken my money but every time I try to download the audiobook, it says the item is unavailable now.

Audiobooks are currently a one-time only download and don't appear in the Purchased link for re-downloading, so you will need to try the 'report a problem' link from your purchase history to contact support : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

What happened to the option to see all your purchased movies alphabetically? I can only see recent purchases and then I have to look by movie type. With over 500 movies purchased this is a huge pain.

What happened to the option to see all your purchased movies alphabetically? I can only see recent purchases and then I have to look by movie type. With over 500 movies purchased, this is a huge pain. For instance the movie Airport 77 is classified as Drama not action? But it is action? I have to look at both types to find the film. I will stop buying films via AppleTV if this is the way it is going to stay. I am not searching for films in this crazy manner.

Same issue here. Might have to do with size of library. I too have over 300 purchased movies. "ALL PURCHASED" folder disappeared yesterday on all my AppleTV's. My son only has 20+ purchased movies and his still shows "ALL" folder. However, I had him log in under my account and "ALL" folder is missing??? I hope Apple gets this resolved quickly. I too do not want to flip through various Genres looking for movies.

I have just purchased Premier Pro - I have been waiting to down load it but it says it is still processing my order? how long does this take?

I have just purchased Premier Pro - I have been waiting to down load it but it says it is still processing my order? how long does this take?

Hi There,
We have checked the details for your account, your subscription is activated.
Kindly download the product using the below mentioned link.
Creative Cloud Help | Install, update, or uninstall apps
2. If you face any trouble kindly check.
Troubleshoot Creative Cloud download and install issues
Error downloading and installing Creative Cloud application
Thanks,
Atul Saini

When I go to FaceTime I put in my Apple ID and then sign in, it signs in so I then tap next but it says its Verifying for a bit then takes me back to the sign in, what do I do?

When I go to FaceTime I put in my Apple ID and then sign in, it signs in so I then tap next but it says its Verifying for a bit then takes me back to the sign in, what do I do?

I did what they said but it still had me sign in and took me to the Virfying. Still does not work

$20+ dollar movie purchased but BBW says "The license for ... has expired. You will need to purchase this content again.

Similar Messages

Maybe you are looking for