20 GB iPod Color crashes, restarts while syncing

My newly purchased 20 Gig has always had a problem while sycronizing with my mac. It actually crashes (screen goes blank, white apple logo appears after a few seconds) then mounts properly and is visible within iTunes 5.
After successfully attempting a restore, my library of 1400 songs now attempts to sync, but after 1 to 20 songs, the iPod crashes, restarts, and looses any songs it was able to move across. Eventually I got my library accross by checking of each playlist one at a time and "saving my progress" before the iPod would faint.
The iPod plays music fine, and doesn't seem to die when browsing the files via the Finder. The problem seems to be more acute under iTunes 5, but I can't sustantiate that claim.
Any ideas?

Solution? Use firewire. $20 extra is lame (not very much, mind you) but now I don't have to send it in, and the uploads are a tiny bit faster. As I type, I'm 650 of 1300 songs in, without a hickup. Last night, it'd crash after 10. I'll be posting this in a few threads - I apologize if you're reading them all!

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    RAX: 0x0000000000000011, RBX: 0xffffff80344f93c0, RCX: 0xffffff8027384c50, RDX: 0xffffff80406c3c00
    RSP: 0xffffff80c045b608, RBP: 0xffffff80c045b650, RSI: 0x0000000000000011, RDI: 0xffffff80344f93c0
    R8:  0xffffff80c045bf70, R9:  0x0000000000000002, R10: 0x0000000000000000, R11: 0x0000000000000200
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    0xffffff80c045b310 : 0xffffff8026edbf5e
    0xffffff80c045b4e0 : 0xffffff8026ef3456
    0xffffff80c045b500 : 0xffffff8046e17ca0
    0xffffff80c045b650 : 0xffffff8026e27065
    0xffffff80c045b6a0 : 0xffffff8026e5d23e
    0xffffff80c045b730 : 0xffffff8026e23f26
    0xffffff80c045bee0 : 0xffffff8026e240a0
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    Kernel version:
    Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
    Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
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    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
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    com.apple.driver.AppleUSBTCKeyboard 240.2
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    com.apple.driver.AppleUSBHub 666.4.0
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    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.6.1f2
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleHDAController 2.6.1f2
    com.apple.iokit.IOHDAFamily 2.6.1f2
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOBluetoothFamily 4.2.4f1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.IOPlatformPluginFamily 5.7.0d11
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOAcceleratorFamily2 98.20
    com.apple.AppleGraphicsDeviceControl 3.5.26
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.2.7
    com.apple.iokit.IO80211Family 630.35
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOUSBFamily 677.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1

    Thanks, that seemed to work. But now I've been having a new issue lately. I'm starting to think its hardware related, but either way I've had many crashes...some not always with a crash report. It seems my SMC is acting up at times, and other times the screen will glitch out and produce these pixelated horizontal bars and then crash. I just reinstalled OS X, I've run the usual diagnostics. I'm getting ready to run a Apple Hardware Test, but I figured I'd come to you for help first.
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    Sat Jul 19 20:48:31 2014
    panic(cpu 3 caller 0xffffff80040dc24e): Kernel trap at 0xffffff7f8516fbeb, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff802ee5217c, CR3: 0x000000011c691019, CR4: 0x00000000001606e0
    RAX: 0x0000000000000002, RBX: 0xffffff800ee52000, RCX: 0x0000000000000003, RDX: 0x000015bccb646a44
    RSP: 0xffffff809daab340, RBP: 0xffffff809daab350, RSI: 0xffffff806e829580, RDI: 0xffffff800ee52000
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffff8004670800, R11: 0xffffff8004689ce8
    R12: 0xffffff800ee52000, R13: 0xffffff800ee52088, R14: 0xffffff806e829580, R15: 0x0000000000000000
    RFL: 0x0000000000010202, RIP: 0xffffff7f8516fbeb, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0xffffff802ee5217c, Error code: 0x0000000000000002, Fault CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff809daaafd0 : 0xffffff8004022f79
    0xffffff809daab050 : 0xffffff80040dc24e
    0xffffff809daab220 : 0xffffff80040f3746
    0xffffff809daab240 : 0xffffff7f8516fbeb
    0xffffff809daab350 : 0xffffff7f8516daa9
    0xffffff809daab380 : 0xffffff7f8516d2ce
    0xffffff809daab3c0 : 0xffffff7f851747cc
    0xffffff809daab450 : 0xffffff7f845f0720
    0xffffff809daab4a0 : 0xffffff7f845f2cef
    0xffffff809daab500 : 0xffffff7f845f8484
    0xffffff809daab5c0 : 0xffffff800420dcae
    0xffffff809daab620 : 0xffffff80041c562c
    0xffffff809daab720 : 0xffffff8004200826
    0xffffff809daab770 : 0xffffff80041cd109
    0xffffff809daab8b0 : 0xffffff80041cd585
    0xffffff809daab920 : 0xffffff80041cd435
    0xffffff809daab950 : 0xffffff8004370af7
    0xffffff809daaba10 : 0xffffff8004200117
    0xffffff809daaba80 : 0xffffff800443a7ec
    0xffffff809daabb20 : 0xffffff800406d434
    0xffffff809daabb70 : 0xffffff800406c893
    0xffffff809daabbb0 : 0xffffff80040751d2
    0xffffff809daabd50 : 0xffffff8004078a94
    0xffffff809daabf20 : 0xffffff80040dc68c
    0xffffff809daabfb0 : 0xffffff80040f364b
          Kernel Extensions in backtrace:
             com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f845ec000->0xffffff7f84610fff
             com.apple.iokit.IOAHCIBlockStorage(2.6)[8EC80DE5-078F-3949-9669-33A56446D86D]@0 xffffff7f8516b000->0xffffff7f85182fff
                dependency: com.apple.iokit.IOAHCIFamily(2.6.5)[AB2D7D6A-B59B-3039-AE08-CBCC38208911]@0xfff fff7f85145000
                dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f845ec000
    BSD process name corresponding to current thread: ReportCrash
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x0000000003e00000
    Kernel text base: 0xffffff8004000000
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 23900621968968
    last loaded kext at 16755795030188: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f85ed8000, size 49152)
    last unloaded kext at 16825412992699: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f85ed8000, size 32768)
    loaded kexts:
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AGPM 100.14.28
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHD4000Graphics 8.2.8
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleIntelFramebufferCapri 8.2.8
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBXHCI 683.4.0
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
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  • OviSuite 2.2.1.23 crashes during calender sync

    I upgraded to the latest OVI suite and since then, OVI Suite crashes in while syncing my calender. Can someone help or suggest a workaround etc...
    I have the system info and dump, if someone from Nokia wants to have a look at the dump let me know where to upload it.
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      Application Timestamp: 4c7f4eae
      Fault Module Name: ilsyncEx.dll
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      Locale ID: 1033
      Additional Information 1: 6be5
      Additional Information 2: d43b71d1ac5e49ac85d94f9d8acc6b75
      Additional Information 3: dd6f
      Additional Information 4: c3a91567e86cd8171f05262c06d20421
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      http://go.microsoft.com/fwlink/?linkid=50163&clcid​=0x0409
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      Problem Event Name: APPCRASH
      Application Name: NokiaOviSuite.exe
      Application Version: 2.2.1.23
      Application Timestamp: 4c7f4eae
      Fault Module Name: ilsyncEx.dll
      Fault Module Version: 7.3.3.36
      Fault Module Timestamp: 4c0ff0e7
      Exception Code: c0000005
      Exception Offset: 00059f8c
      OS Version: 6.0.6002.2.2.0.256.4
      Locale ID: 1033
      Additional Information 1: 6be5
      Additional Information 2: d43b71d1ac5e49ac85d94f9d8acc6b75
      Additional Information 3: dd6f
      Additional Information 4: c3a91567e86cd8171f05262c06d20421
    Read our privacy statement:
      http://go.microsoft.com/fwlink/?linkid=50163&clcid​=0x0409
    SYSTEM INFO
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    PC Connectivity Solution 10.33.1.0
    Connectivity Cable Driver 7.1.31.0
    Nokia Ovi Suite Software Updater 2010.27.0.60741
    Maps Service API 4.0.15.0
    Nokia mPlatform 2.6.221
    Ovi Desktop Sync Engine 1.3.0.32
    Operating system:
    Microsoft Windows Vista 32-bit Edition, Service Pack 2
    Language: English
    Detected internet browsers:
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    Detected USB drivers:
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    - USB Modem Driver 6.0.6002.18005
    - EHCI eUSB Miniport Driver 6.0.6002.22375

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    Could you please try this?
    1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
    2. Delete the files from here If anything is there
    C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
    C:\Documents and Settings\user\Local Settings\Application Data\Nokia
    C:\Documents and Settings\All Users\Application Data\OviInstallerCache
    3. Please search and download MSI clean up utility from microsoft website
    Once installed please select the programs related to Nokia and click remove.
    Restart Computer.
    Then download from microsoft website and install Windows Installer, so that the installer is upto date.
    4. Restart the PC
    5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/​nokia-ovi-suite
    6. Connect the device and try to sync
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

  • Sync iPod color after computer crash and loss of music

    How do I sync my older iPod color now with a new windows vista computer and not lose the music already on the iPod? the older hard disc crashed and was not recoverable so all of the downloaded music over 2000 songs were lost but are still on the iPod. How can I connect it to the newer computer without losing all of the music that is now on it. I have new music on the newer computer I would like to add but have been afraid to connect it in fear of losing all of my music.

    Hello mrsphilly,
    And welcome to Apple Discussions!
    There are several ways you can pull the music off your iPod and onto iTunes. The first link below provides step-by-step instructions for the direct method if you have a PC as well as a few third party applications (for both the Mac and PC) if you choose to go that route instead. You can also do a simple Google search for "copy music from iPod to computer" and you should receive a number of sites that can help you out.
    Just make sure that when you have your iPod plugged into your computer, that you don't hit "Erase and Sync" before completing the task of copying your music over.
    Also, if you have any purchased music, you will probably have to re-authorize your computer by heading to the Store drop down menu and choosing "Authorize computer."
    [5 Ways to Copy Music OFF your iPod and onto iTunes|http://www.metaphoriclabs.com/articles/5-ways-to-copy-music-off-your-ipo d-windows-mac-os-x>
    Here are a few more helpful sites.
    [Copying Content from your iPod to your Computer - The Definitive Guide|http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipo d-to-computer]
    Or
    [How to copy songs your iPod to your PC|http://lifehacker.com/software/ipod/how-to-copy-songs-from-your-ipod-to-your -pc-105256.php]
    Also, here is an article for the direct method that is for both Windows Vista and XP.
    http://ipodtips-tricks.blogspot.com/2008/10/howto-transfer-music-from-ipodto-itu nes.html
    Hope this helps.
    B-rock

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