20" Imac has white screen and freezes at start-up
my 20" imac will not start....help...All I get is a white screen and tone at start-up then it stays white. I tried hooking up a bootable firewire drive and pressing the alt/option key at start up nothing. I also tried the command/option/p/r at start up, it will reboot to the same screen. I also tried running the hardware diagnostics at start-up...no response. Computer was purchased on Nov .4 2007, warrenty just expired.
Help......Please....
I had the exact same problem today. My iMac 20" (iMac 8,1) would't boot any more, staying stuck on a white screen immediately after the normal start-up chime. Nothing worked (no safe mode, no DVD boot, no disk selection icon when starting with alt pressed, no Apple hardware test, no parameter RAM reset, power management chip reset had no effect, no verbose mode, not even open firmware).
I browsed the forums, but what I found didn't help, so I was about to stop trying and have it fixed by Apple. But my son told me he had noticed that after "a long time" (he's 4...), a folder with a flashing ? would appear. I figured that wouldn't happen in case of a severe hardware failure, so I tried one last thing: I hooked up an old PowerBook in target disk mode via Firewire and restarted the iMac. I tried several times (with and without alt pressed), but nothing happened (when pressing alt, a functional mouse pointer would appear, though).
Then I restarted a last time and left the iMac sit there on its white screen for about 20 minutes... and that's when the miracle happened: it finally booted off the target-disk mode PowerBook's system!
I ran Disk Utility, which saw the iMac internal HD as disk2s0 (or something like that), and launched the disk repair process. After about three error-ridden verify-repair cycles, the green ok message finally appeared and the volume mounted as if nothing had happened. I rebooted off the internal disk without a glitch, and I still have to find damaged or lost files.
I guess I was lucky that my HD problem was benign enough to be cured by Disk Utility. But even if that had not been the case, at least I'd have known that the HD failed, and maybe I could have saved some files using recovery software. Whatever the case, if you've got an external bootable drive, it's definitely worth trying before handing your iMac over for (usually horribly expensive) repairs.
Good luck!
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21" iMac getting white screen and does not boot up
Hi All!
This is my first time to post here but have been using Mac OS since 2009.
I am having issues with my Mid 2011 iMac 21". I keep getting a white screen and it does not boot up.
I am a bit technical so I have done all the necessary steps as below:
1. Powercycle the system (Shutdown, unplug for 10 seconds and replug) = No go
2. Reset NVRAM several times = No go
3. Went to Safe Boot = Vertical white stripes on blue screen appears
4. Tried booting on Recovery Disk = Vertical white stripes on blue screen appears
I'm thinking my video card is faulty now.
Any help guys? I hope my hard drive is not fried
What's worse, my 3 year extended warranty just expired last June and it's only been 3 monthsFirst i can't send it back becuase it didnt have a warranty i purchased it on ebay. second the guy didnt send the install disks with it as he promised i have tried to follow up with him with no luck so hes been reported to ebay. and due to current buisiness expenses cant afford the new software. is there anything else i can do to at least boot the thing so i can figure out whats wrong with it. and has anybody experienced this before and if so how was the issue resolved. soooo frustrated as buisiness is at a stand still till this machine works. p.s.it has osx leopard latest version.
Message was edited by: AMILLIANZE -
I get a white screen and freezes!
Hi guys - im new here and got a problem
I just got a new computer and got a GeForce4 Ti4200 128mb...
ne hoo - it runs fine and stuff... but when i want to play games... such as Counter strike... it loads and stuff.
but when the game starts... ***i get a WHITE screen. and my computer freezes!*** and it happens to other games as well.
Can any of you guys can help solve this problem of mine? Thanks!He means please visit here first, if problems still remained, follow-up here with your detailed system configuration.
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My mac book pro has a white screen and won't start up
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Howdy Lowana42,
Welcome to Apple Support Communities.
It sounds like your MacBook Pro has a startup issue that is causing it to only display an Apple logo. Try the suggestions in the article below, they will resolve most issues like this one.
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I hope this helps,
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Check this out.
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Hey Woolley13!
I have an article for you here that can help provide you with some further troubleshooting steps for this issue:
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http://support.apple.com/kb/ts2802
Display shows a white screen
Try turning iPhone off and then on again.
If the iPhone will not turn off, try to reset it.
If that doesn't work, try restoring the device.
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
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When you start your notebook press F8 to enter Advanced boot options.
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IMac has become slow and freezes up
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EtreCheck version: 2.0.3 (88)
Report generated 13. oktober 2014 20:02:21 CEST
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Verified)
iMac - model: iMac12,2
1 3.1 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 3 days 11:48:59
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (511.48 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
SAMSUNG MZ7TE512HMHP-00000 disk1 : (512,11 GB)
S.M.A.R.T. Status: Verified
LaCie (disk1s1) /Volumes/LaCie : 409.69 GB (409.15 GB free)
LACIE SHARE (disk1s2) <not mounted> : 102.42 GB
USB Information: ℹ️
Line 6 GX
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
LaCie Rugged THB USB3
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.line6.driver.xtaudio (7.3.6 - SDK 10.7) Support
/System/Library/Extensions
[not loaded] com.cisco.cscotun (1.0) Support
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) Support
[not loaded] jp.co.yamaha.driver.YamahaSteinbergUSBAudio (1.6.0f1 - SDK 10.6) Support
Launch Agents: ℹ️
[invalid?] com.cisco.anyconnect.gui.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[running] com.line6.l6ksettingmgr.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
AirPort-basestasjonsagent Program (/System/Library/CoreServices/AirPort Base Station Agent.app)
witchdaemon Program (/Users/[redacted]/Library/PreferencePanes/Witch.prefPane/Contents/Resources/wi tchdaemon.app)
iTunesHelper ProgramHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Program (/Applications/Dropbox.app)
DVDAuthorizeHelper Program (/Users/[redacted]/Library/Application Support/Helper/DVDAuthorizeHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Line6AudioMIDI Support
Perian Support
Witch Support
Yamaha Steinberg USB Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 487.87 GB
Destinations:
Data [Network]
Total size: 2 TB
Total number of backups: 110
Oldest backup: 2013-05-13 07:48:39 +0000
Last backup: 2014-10-13 17:31:26 +0000
Size of backup disk: Adequate
Backup size 2 TB > (Disk used 487.87 GB X 3)
Top Processes by CPU: ℹ️
47% Logic Pro X
5% WindowServer
3% com.apple.WebKit.Plugin.64
0% sysmond
0% coreaudiod
Top Processes by Memory: ℹ️
1.08 GB Logic Pro X
292 MB Safari
266 MB Finder
249 MB com.apple.WebKit.WebContent
198 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
33 MB Free RAM
3.67 GB Active RAM
3.68 GB Inactive RAM
1.19 GB Wired RAM
3.97 GB Page-ins
4 MB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Downloaded Mountain Lion update 10.8.2 last night. All went well until the message after the download – restart your mac to install this update. The screen went white and the machine didn’t restart. After waiting for quite a while, I shutdown using the main power button. Restarted iMac later and it opened in 10.8.1 and the iTunes icon informed me that I had an upgrade to 10.8.2 that required me to restart the machine to install the upgrade. I did this and again, the screen went white and froze when trying to restart. Rebooted thinking I might be OK to run in 10.8.1 and ignoring the update but when I tried this the Mac worked fine but when I came to shut down I got the white screen freeze thing again. Does anyone have any easy-to-follow solutions for this or will I have to shut down using the main power button every day?
Many thanks for any suggestions.Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS. -
6th gen ipod nano has white screen and won't go into disc mode
My ipod nano has a white screen - it will play music, and it is recognized by itunes. It won't enter disc mode. I can't seem to find any other helpful steps to follow online other than put it into disc mode and restore it via itunes. When I attempt to put it into disc mode holding power/Vol down together the screen will turn back, but when I then hold down Vol down/Vol up together while the screen is dark it just goes back to white screen. I did plug it into the computer and restore it via itunes, and the screen is still white. Any ideas? Thanks!
Hi LizS5,
It sounds as if you have already done much of the troubleshooting suggested in this article, but I would suggest you work through it in order to get your iPod nano back up and running -
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Specifically -
Try putting the iPod into disk mode:
Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
While the device is in disk mode, sync it to iTunes and try to restore.
And if the issue is not resolved -
My issue is still not resolved. What do I do next?
For information on servicing your iPod, go to the iPod Service FAQ
Thanks for using Apple Support Communities.
Best,
Brett L -
5th Gen iPOD has white screen and beeps when center and menu button is held
My ipod was perfectly fine until I downloaded iPod Updater 2006-01-10...now, my ipod has a white screen, won't turn off (white screen stays on) and when I hold the center and menu button down, it does a 3 syllable beep. I've done the switching the hold button back and forth; resetting my ipod; restarting my PC; un-installing and re-installing both the itunes software and the ipod updater and still no working ipod. I am atleast trying to restore it to factory settings, but, I get an error message on the iPod updater screen. Can anyone help? Thanks!
everybody listen to babara hall, genius, it takes a while but reset it one more time using menu and selct and while its off for a few seconds push selct and play/pause, hold it for a long while, then let go and you'll see the apple logo and everything will go back to the way it was before.
p.s. thank you so much, ipods working great now, glad someone knows what there doing instead of apple,lol
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