20 inch Aluminum iMac crashes after installing Mac OS X Combo Update 10.5.6
I have a school lab with 22 of the new 20 inch Aluminum iMacs. They all have been having a problem with crashing after someone logs onto my network server, which is still running the 10.4 Tiger version of the Apple server. They run fine if you boot up and log on as a local user, and they seem to run fine when you boot up and log on to with a server account, but when you log off from the server, about five seconds later while the aurora screen is still showing, they crash and give you the Apple version of the "blue screen of death."
I was told that the fix was to download the combo update separately from the Apple website and use that to reinstall and update the operating system.
I downloaded and tried installing with a 10.5.6.dmg file and a 10.5.6.dmg.smi file, but they both crashed.
Where can I find the "fixed" version of this update or is there some other fix?
I have tested this on 9 or 10 different systems.
The first file was MacOSXUpdCombo10.5.6.dmg, which is a disk image file that is 668.8 MB or 684,774 KB.
I looked in the discussion groups on the Apple web site and found some discussions for problems that seemed similar to, but not quite the same as my own. They led me to a file MacOSXUpdCombo10.5.6.dmg.smi, which a self mounting image file that is also 668.8 MB. I tried it and got the same result.
I can install my dvd, which gives me 10.5.1, which will log off and reboot correctly.
I can then install several miscellaneous upgrades:
Pro Apps Update 2006-02 V1.0
AirPort Utility V5.3.2
Remote Desktop Client V3.2.2
QuickTime V7.6
iTunes V8.0.2
and also
Front Row V2.1.6
The system will then log onto the network, log off and reboot correctly.
But, when I install the 10.5.6 combo update from any of my sources, it boots and logs on fine. But, if I log onto the network, it crashes when I log off.
Where do I go from here?
Thanks for your help.
John R H
Have you tried starting up with your install disk and doing a disk repair?
Put the install disk that came with the Mac in the DVD/CD drive and restart holding down the 'C' key. You can take your finger off once you hear it making noises from the DVD/CD drive. You'll be presented with a screen where you choose your language. At the next screen on the menu bar select Utilities>Disk Utility you then select your Macintosh HD on the left and click on 'repair disk'. If it makes any changes click on 'repair disk' again and repeat the process until you get a clean pass. Once done select restart from the Apple menu and hopefully the Mac will boot normally.
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== Crash ID(s) ==
http://crash-stats.mozilla.com/report/index/b91ecced-6133-40e1-ad47-7d2502100626
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4It is possible that there is a problem with a font.
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Process: Safari [946]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75345207~2
Code Type: X86-64 (Native)
Parent Process: launchd [108]
Date/Time: 2011-12-14 21:48:42.705 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 141423 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 97 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: DC4F994F-6225-42AB-B1E6-DC2AB3E9E720
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff898e0784 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff873e0f03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff898e05a7 +[NSException raise:format:arguments:] + 103
3 Foundation 0x00007fff806d297a -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 198
4 AppKit 0x00007fff84f1781e -[NSMenu itemAtIndex:] + 170
5 AppKit 0x00007fff84f1862d -[NSMenu removeItemAtIndex:] + 57
6 Safari 0x000000010000b6d6 0x0 + 4295014102
7 CoreFoundation 0x00007fff8988e9fd -[NSSet makeObjectsPerformSelector:] + 205
8 AppKit 0x00007fff84f0a85b -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1445
9 AppKit 0x00007fff84f08a91 loadNib + 226
10 AppKit 0x00007fff84f081a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
11 AppKit 0x00007fff84f07dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
12 AppKit 0x00007fff84f0535b NSApplicationMain + 279
13 Safari 0x0000000100009f1c 0x0 + 4295008028
14 ??? 0x0000000000000002 0x0 + 2
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff803410b6 __kill + 10
1 libSystem.B.dylib 0x00007fff803e19f6 abort + 83
2 libstdc++.6.dylib 0x00007fff87d645d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff873e4b39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff87d62ae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff87d62b16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff87d62bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff873e0fa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff898e05a7 +[NSException raise:format:arguments:] + 103
9 com.apple.Foundation 0x00007fff806d297a -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 198
10 com.apple.AppKit 0x00007fff84f1781e -[NSMenu itemAtIndex:] + 170
11 com.apple.AppKit 0x00007fff84f1862d -[NSMenu removeItemAtIndex:] + 57
12 com.apple.Safari 0x000000010000b6d6 0x100000000 + 46806
13 com.apple.CoreFoundation 0x00007fff8988e9fd -[NSSet makeObjectsPerformSelector:] + 205
14 com.apple.AppKit 0x00007fff84f0a85b -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1445
15 com.apple.AppKit 0x00007fff84f08a91 loadNib + 226
16 com.apple.AppKit 0x00007fff84f081a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
17 com.apple.AppKit 0x00007fff84f07dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
18 com.apple.AppKit 0x00007fff84f0535b NSApplicationMain + 279
19 com.apple.Safari 0x0000000100009f1c 0x100000000 + 40732
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8030bc0a kevent + 10
1 libSystem.B.dylib 0x00007fff8030dadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff8030d7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8030d2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff8030cc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff8030caa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff8030ca2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8030ce3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8030caa5 start_wqthread + 13
Thread 3: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff80334aea pread + 10
1 libsqlite3.dylib 0x00007fff8947509c unixRead + 44
2 libsqlite3.dylib 0x00007fff89478ec0 sqlite3PagerAcquire + 1312
3 libsqlite3.dylib 0x00007fff8948cca1 checkList + 145
4 libsqlite3.dylib 0x00007fff8948d4a2 checkTreePage + 882
5 libsqlite3.dylib 0x00007fff8948d321 checkTreePage + 497
6 libsqlite3.dylib 0x00007fff894ebeed sqlite3VdbeExec + 31725
7 libsqlite3.dylib 0x00007fff894ef798 sqlite3_step + 1384
8 com.apple.WebCore 0x00007fff818dfd7d WebCore::SQLiteStatement::step() + 77
9 com.apple.WebCore 0x00007fff82362d08 WebCore::IconDatabase::checkIntegrity() + 184
10 com.apple.WebCore 0x00007fff818df342 WebCore::IconDatabase::performOpenInitialization() + 82
11 com.apple.WebCore 0x00007fff818deb78 WebCore::IconDatabase::iconDatabaseSyncThread() + 376
12 libSystem.B.dylib 0x00007fff8032bfd6 _pthread_start + 331
13 libSystem.B.dylib 0x00007fff8032be89 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff700972f8 rcx: 0x00007fff5fbff3a8 rdx: 0x0000000000000000
rdi: 0x00000000000003b2 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff3c0 rsp: 0x00007fff5fbff3a8
r8: 0x00007fff7009aa60 r9: 0x0000000000000063 r10: 0x00007fff8033d0fa r11: 0x0000000000000202
r12: 0x00007fff89965b09 r13: 0x0000000000000000 r14: 0x00007fff85658314 r15: 0x00000001008576a0
rip: 0x00007fff803410b6 rfl: 0x0000000000000202 cr2: 0x000000001ba86e10
Binary Images:
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0x7fff8951d000 - 0x7fff8963cfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8963d000 - 0x7fff8977bfff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8977c000 - 0x7fff89786fff com.apple.DisplayServicesFW 2.3.3 (289) <97F62F36-964A-3E17-2A26-A0EEF63F4BDE> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff897e9000 - 0x7fff8982efff com.apple.CoreMediaIOServices 140.0 (1496) <D93293EB-0B84-E97D-E78C-9FE8D48AF58E> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x7fff8982f000 - 0x7fff899a6fe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff899d7000 - 0x7fff899d8ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff899d9000 - 0x7fff89aadfe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff89aae000 - 0x7fff89bd6ff7 com.apple.MediaToolbox 0.484.60 (484.60) <F921A5E6-E260-03B4-1458-E5814FA1924D> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 1 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2120BH, 111,79 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x022a, 0x5d200000 / 3Your copy of Safari is outdated.
Click your Apple menu (top left in your screen) from the drop down menu click: Software Update
That should update Safari for you.
And go to ~/Library/Safari
Move the WebpageIcons.db file from the Safari folder to the Trash.
Restart your Mac, try Safari.
~ (Tilde) character represents your Home folder -
IMac Intel Mid 2007 Wifi crash after Lion 10.7.3 Combo update
After the Lion 10.7.3 upgrade my WiFi Airport connection is crahed with no more InterNet connection.
On a iMac mid 2007 Intel.
The recent update for WiFi cant be installed.
Hey Apple, can You hel me ?It sounds like your issue is with your ISP's DNS settings. Please study CNET's DNS Article and MacWorld's DNS Troubleshooting and finally change your DNS settings to:
1. System preferences
2. Network
3. Click Advanced
4. Click DNS tab
5. Click + sign
6. Add 208.67.222.222
7. Click + sign
8. Add 208.67.220.220
9. Click OK.
10. Exit System Preferences -
My macbook pro crashed after installing maverick. I lost all my photos however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?
We'll need to know more to beable to help. Do you want to try to restore your photos from your iPhone to your Mac, or try to recover the photos from the old iPhoto Library on your Mac?
What is the situation of your Mac now? In hat way did it crash? A hardware problem with the drive? Does the system not start properly? Does iPhoto not launch? Do you still have the iPhoto Library on your mac or a backup, so we could try to rescue the photos there?
What versions of iPhoto are on your iPhone and your Mac?
however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?
On the iPhone you cannot access the "package contents" - IOS hides the file system from the users. To restore photos from your phone share all iPhoto photos to your Camera Roll, that are not already in the Camera Roll, and then connect the iPhone via USB and import the Camera Roll to iPhoto or Image Capture. Or use any of the other sharing methods described on thos manual page: see: Ways to share photos http://help.apple.com/iphoto/iphone/2.0/?handbuch#blnk7d8f763e
To retrieve photos from a corruptrd iPhoto Library on your Mac we need to know the version number and more about the "crash" you experienced, the state of your mac, the system, the data. Please post back with more details.
-- Léonie -
Entourage crash after installing update 10.6.4
Entourage 2008 keeps crashing after installing 10.6.4. The problem seems to be the database. I have tried rebuilding the database, I have copied it, I have moved it: nothing works. Please advise!
It might help to reset the connection settings on your Mac using these steps one at a time until the problem is resolved, recognizing that, depending on your problem, not all of these steps will make sense:
1) Use the AirPort menu bar item to turn AirPort off, then on again.
2) Try to select your Wi-Fi network from the AirPort menu.
3) In the Network panel of System Preferences delete the AirPort item from the left column, then add it back.
4) In the same panel as (3), define a new location and see if you can make that work.
5) In the same panel, select the AirPort connection item, click the "Advanced" button, select the "TCP/IP" tab, then click "Renew DHCP Lease".
6) In the folder /Library/Preferences ( _not_ <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.
These steps may not help, but they'll only take a couple of minutes to try. Before you try these, if you have any special network settings on your Mac for things like DSL credentials, note all your network settings, because the latter steps will destroy them. If you got all the way to the last step, if things don't work any worse than before, you can trash the saved SystemConfiguration folder. -
Crash after installing 10.6.8 update
After installing the 10.6.8 update on my Macbook Pro, it now crashes on startup every time. I can boot only if I do a safe start by holding down the shift key. I've tried repairig permissios and reinstalling several times. Anyone have any other ideas?
What would happen if I would reinstall Snow Leopard from the original disk?What would happen if I would reinstall Snow Leopard from the original disk?
It should be fine and hopefully you have all your important files backed up before doing so.
Before reinstalling the Mac OS X, boot from your install disc, run Disk Utility to verify the startup disk in case it needs repairing.
Using Disk Utility to verify or repair disks
Repairing the startup disk may save you from having to reinstall the Mac OS X. -
HELP Spotify has stopped working after installing Mac OS X 10.10.3
Spotify keeps crashing since installing Mac OS X 10.10.3 yesterday. Unstalling and reinstalling again won't work...Does anyone know what I should do?The error message says "Check with the developer to make sure Spotify works with hte version of OS X. You may ned to reinstall the application. Be sure to install any available update for hte applicaion and OS X." ughhh
Hello there and welcome to the community,
Can you try to remove complety Spotify with the program ccleaner (you have to download it. It's a great tool, safe and working perfectly).
After it's done, you can download and reinstall Spotify with this link :
Mac: http://download.spotify.com/SpotifyInstaller.zip -
After installing Mac OSX Snow Leopart 10.6.3 my HP Photosmart C5500 won't scan to computer. The printer is working. What do I have to do to be able to scan again?
Often, you have to download updated vendor software drivers when you switch operating systems. HP doesn't list a C5500 on their web site, however, here's the link to the OS X 10.6 C5540 software. If you have one of the other C55xx models, look for the updated driver/scan software on their software/driver download section of HP.Com.
-
My iPhoto keeps crashing after installing the latest update, can't do anything!
My iPhoto keeps crashing after installing the latest update, can't do anything! It used to crash when importing but now I'm at the point where I open the software and after 2 seconds it crashes (nothing connected either). What to do? Can't access any photos
Try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and check to see if the same problem persists. If you can create a new library and import some test photos then the problem lies with your original library.
If that's the case make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
If iPhoto crashes while trying to create a new library then try this:
Make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
If that fails to help a reinstall of iPhoto is indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apply all relavant updaters.
P.S. If you're still running Tiger, 10.4.6, then the above may not apply. If you're running a newer system you should update your profile so we have a better idea of where you're at.
OT -
After installing Reader 11.0.07 update on my iMac OS X, v.10.8.5, when I open an Adobe pdf file I see Chinese script next to the blue loading bar at the bottom of the screen. This never appeared before when downloading pdf files and I am worried that my computer is being hacked into or I acquired a virus. Is this normal or do I have to uninstall this update?
After installing Reader 11.0.07 update on my iMac OS X, v.10.8.5, when I open an Adobe pdf file I see Chinese script next to the blue loading bar at the bottom of the screen. This never appeared before when downloading pdf files and I am worried that my computer is being hacked into or I acquired a virus. Is this normal or do I have to uninstall this update?
-
No audio Mac Pro after installing OS 10.7.5 Update 1163
No audio on Mac Pro after installing OS 10.7.5 Update 11G63. Tried uninstalling iTunes Dock Notifications but it wasn't installed in the first place. No Audio on iTunes, youTube, Chrome, etc.
Hello Howard,
Thank you for using Apple Support Communities.
You can use the following article to sort your your audio issues on your MacPro:
Troubleshooting issues with no audio from built-in speakers on Macs
Regards,
Jeff D.
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