2007 80gb Ipod Classic stuck in 'reboot' loop, disk mode 'ok to disconnect'

Long story short. I'd love to revive my old Ipod classic as a way of storing all my music for my car, however the ipod won't go past the apple logo upon reboot and shows the message 'connect to your computer. Use iTunes to restore' then it goes blank again. If I enter disk mode the ipod shows 'ok to disconnect' and when connected to the computer the ipod isn't recognised at all. Today however after plugging into the computer a few times and wiggling it around a bit it just started to work. I then restored it and began to sync but when I went to play a song the ipod froze and I was forced to reboot... which put me back where I started.
HELP!

Do the iPod Disk Diagnostic as posted earlier today by tt2, it wont fix your problem, but helps in troubleshooting.

Similar Messages

80GB Ipod Classic stuck in a reboot loop; restoring only delays the problem

Hey there,
During the last week or two I have had to restore my iPod 3 times now, due to a condition where the ipod will boot up (showing the apple logo), reach the main menu screen, then after 5 or so seconds, it will reboot, repeating the process.
I restored the ipod by putting it into disk mode, then restoring it with itunes, but after a few days the problem occurs again.
The only causes I can think of would be upgrading to itunes 9, or ending the iTunesHelper process to allow me to use the device as a portable flash drive.
Any help would be greatly appreciated, as it is beginning to become quite the annoyance.

well first of all, this situation *****,,,
i just had it yesterday after writing the ipod with new firmware,,.,.
ok but thats me,
so what you need to do is
1st , Check if it's restarting and restarting and restarting.......
ok
2nd if it is,, good(i guess),, its not that of a bad thing so don't worry...
3dr when the apple logo comes out and the light comes out,, wait,, and after the i pod shuts down and prepares for restart hold the"center button or the select button whatever you want to call it and hold play at the same time!!!!!!"
4th hold for some seconds!!!
5th wait until the screen saying,, (Ok to Disconnect) comes out and then connect it to your computer!!!
and restore everything,.,.,.,.
it ***** but hey
now,,,, tips
never disconnect the cable right away after a restart has occurred for update(very important)
hope this helps
if there is something else going on besides what i just explained in first step. im sorry but i don't know... i haven't had the problem yet,,so not getting into that , that much.
thanks and i hope this helps

80GB iPod Classic stuck in recovery mode, tried EVERYTHING

Hello, i'm Michael, and i need some help right now :c
i just got an iPod Classic with 80GB of HDD, just a gift, but it had some "issues" (the screen showed a dock connector and it reads "Use iTunes to Restore"), i had an iPod Touch 4G, and i had that restored several times, so i knew the trick.
Okay i came from my grandmother's house and plugged my new fancy iPod! (it came with no USB cable so i bought a cheap one) but when i plugged the iPod had not enough power to remain connected, so i though (maybe the usb cable is not powerfull enough to mantain the charge cicle, it's a 2$ one, so it's big deal) plugged my iPod to my speakers on the Dock station, and leave it there for the entire night
The next morning i plugged my super charged iPod to my Windows 7 PC, and it got detected YAAY!, iTunes asked me to download the software to restore, so i let it do just that, waited for the 56mb ipsw file to download, and after that the restore process begun. At 57 seconds of the process (i timed it) the PC turned OFF (not big deal, my processor is not the best processor ever, and my PC usually turns off after a small overdrive)
Well, the iPod restarted and it was at the "Use iTunes to Restore" screen again. So i tought (Well, let's try my sis laptop) connected my iPod to the Windows 8 Laptop from my sister, and the iTunes download (iTunes + iPod ipsw) took a lot of time to me.. But when it comes to the Restore Process, after the same amount of time, i got the "1439" error, and after looking foward throught a lot of web pages, i came out with the "Windows 8 is the one of the problem :L" so i plugged my iPod out and leave it charging in my speakers, at the next day, i was in my Grandmother's house again..
So i came out with my uncle and told him to lend me his Lap, a Windows 7 64X Core i5 Extreme with VT (super machine i loved it *¬*) and plugged my iPod in, i tried to Restore with his iTunes version (11 one) and guess what? 1439 error! it looked like the USB cable was the problem one, but i didn't gave up, and installed Virtual Box with Widnwos XP (i rode some guy had it working with a restaration with XP, and makes sense, since Windows 7/8 can't format large drives with FAT32, and XP sure can) so i plugged my iPod and installed Guest additions and the Expansion pack (for USB 2.0 support) installed the last iTunes version and tried to restore, and guess what? 1434!
So, i tried something different, i tried to format the iPod with Windows Explorer, and guess what? it worked! NTSF system was loaded ad working, i dragged some 134mb files to it, and they could be readen every time i wanted. But there's a problem, iPod software is not NTSF but FAT32, so i downloaded EaseUS partition manager and formated it to Fat32, 128kb cluster size, and unplugged it to plug the speakers again (YES, I TOOK THEM TO MY GRANDMOTHER'S) after the battery's top capacity was acomplished, i tried the restore form XP again, and after a few tries, i got a succefull restore!
The iTunes screen showed "your iPod is going to restart, please leave it connected, and it will be recognized after the reboot" (or something like that Cx) i was really happy i could get my iPod to work, but when the Apple logo appeared with the progress bar, it filled like 84%, and the screen became white, it showed the same "do not disconnect" regular screen, and iTunes told "iTunes has detect and iPod in Recovery Mode, please restore it to be used with iTunes"
So, i tried a LOT of methods from Apple Discussion, formating in Disk Mode, Restoring in Disk Mode, regular mode, DFU mode (only downloads a 1.4mb file and says "preparing the ipod" after 34 seconds and an uncomplete bar it closes ._.) restoring with XP, 7, 8, rebooting the iPod (select + menu, 6 secs) DFU mode (menu + select 12 secs) disk mode (play + select, 6 secs in apple icon) and a lot of hard work.. nothing worked.
So i tought.. (maybe the iPod's HDD is broken or something) opened Diagnostics and this are the results:
Retracts :432
Reallocs: 319
Pending sectors: 0
Poweron Hours: 560
Start /Stop: 426
Temp status are not important right now, current 23, max 43c, min 15c
it's obviously an used iPod. But the Reallocs count is not THAT big
Okay so i tried something different and asked my friend's iPad cable, this one connected pretty well with Windows 8 and it did restore with no problems at all. but there's one little small issue.. it didn't work either...
So, i'm here, out of ideas, i can imagine a restore with OS X will change my point of view in some way, but i can't do that right now...
i Must add that the HD is completely functional, i can add files to it right now, and use them in another PC, i can format it, partition it, and a lot of crazy things, so the HDD is not the problem one..
Please help me.. i have EVER SEEN a iPod's menu, other than my DSi iPod themed homebrew music player.. (wich looks fantastic)
Thank's in advance, i'm sorry for the lenght of my note, i have been thinking on it for a long time hehe c:

After hours of searching for a fix I may have found one on a Mac Forum. This worked for mine but I had to restore it from the last back up. I also gave me the option of restore to new condition (out of hte box) but Ichoose from the last backup that itunes made. It took about 4 hours to fully restore all my 24gb of material. BUT,Now it's working perfectly. For how long...who knows?
Here's the link to the page where I found the info. http://forums.macrumors.com/showthread.php?t=447185
Below is the solution that worked for my 2nd gen 32 gig.
"Originally Posted by vegas-steven
try and do this:
1. start itunes.
2. plug the ipod into your computer
3. hold the power (on top) and home (on front) buttons for a few seconds.
the ipod should power up, and if if is screwed up, will be in recovery mode... from there itunes will tell you that it finds your ipod in that mode, and needs to restore it.
just click restore, sit back and it should work again.
did you hack it at all?
if you did not hack it, and that doesnt work, call applecare and see what they say. maybe it is faulty?
still, from my experience with my friends ipod that i made 100% unusable, there is a way to restore even the most broken ipod as long as it has a battery charge.
i suspect a small portion of the memory is dedicated to keeping emergency boot files that allowe you to restore, no matter how bad things get."

IPod Classic stuck in reboot--hard drive failure?

Hi,
My husband's Classic froze; he pushed the center and Menu button to restart, and it became stuck in the reboot mode. The apple flashed for a minute, then it restarted over and over again. I've gone through a reset step--holding the center button and the play button to put it in disk mode and trying to reset it--but iTunes came up with an error. I'm wondering if the hard drive has failed.
I was able to access the SMART data:
Retracts: 7
Reallocs: 2
Pending Sectors: 7
PowerOn Hours: 472
Start/Stops: 452
Temp: Current 27c
Temp: Min 14c
Temp: Max 47c
Any feedback or suggestions would be appreciated.
Thanks.

No the Hardisk is still good, those nu,mbers are still low. but the filesystem maybe corrupted.
If you have a Mac, use DiskUtility->FirstAid->Repair.
If Windows use a hardisk repair apps.
But try this Reset first.
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
Have a nice day!

My iPod classic won't go into disk mode

I have an iPod Classic (120GB) here. When I turn it on, it gives me a screen with the Apple logo first and after a few seconds a screen with a red circle, a cross in the circle and the text: www.apple.com/support/ipod . I followed all the steps on that page, however my iPod won't go into disk mode. The iPod is not seen by my iMac and iTunes. What to do?

See Here
iPod doesn't appear in iTunes
From Troubleshooting Here
http://www.apple.com/support/ipodclassic/
iPod issues? Try these five steps first: Reset, Retry, Restart, Reinstall, Restore.

I have an ipod classic. It is in disk mode and will not come out.

I have already restarted it with the menu and select button on a full charge (multiple times). itunes does not recognize it. Is it done for?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

New 80GB iPod Classic Reboot Loop.... With A Twist??

First of all, let me just say that I've searched for hours upon hours trying to find the answer to this questions before making this post, so please bare with me
So, I have the 80GB iPod Classic, and was really happy with it. I had to get it because my 5th Gen iPod was stolen, and found that I really like all the features it has, yadda yadda. So basically, I had zero problems.
Then a few days ago, it started acting funny. It would just stop at the beginning of random songs and stop playing. I couldn't figure out why, so would just skip the song and listen to the next one. This was all fine and dandy until the next time I plugged my iPod into my laptop.
It has started on the coveted reboot loop, showing the Apple logo, starting to start up, but then failing, then starting the cycle over again.
Reading other posts, the way to fix this is to plug the iPod into the computer, put it into disk mode, then reformat.
My problem is that it won't reformat! I have no problem losing the music at this time, I can get it all back on there, but the stupid thing won't actually reformat itself!
When I plug it into the computer it says different things. If I plug it in while it is already in disk mode, it says "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." If I plug it into the computer while it is still going through the reboot cycle it comes up with the message, "iTunes cannot read the contents of the iPod "MELISSA'S I". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings." Then it shows up in iTunes, but only under the name "iPod" instead of "Melissa's iPod", says n/a for the capacity, but then still has the correct software version (1.0.3) and serial number. I can then click restore, and the computer does its thing, then tells me it has be reformatted and to leave it plugged into the computer, then it will show back up in iTunes once it has restarted. The problem lies in that it never makes it through the restart to become listed in iTunes again until I put it into disk mode again. It seems that everyone else's problem is solved when they put it into disk mode, but that's just not working for me....
I have honestly tried everything. Uninstalling and reinstalling drivers, tried another computer, charged it with a wall charger, went through all the iPod properties, turned the iPod service off and on, did resets, went through everything possible in the Apple help, and all I want to do is listen to my music!!!
Any suggestions, or am I resigned to spending hours on the phone with Apple, or sending it back to them?
Thanks for all the help in advance, and happy holidays!
Melissa

Alright, so I finally decided to just call Apple and see what was going on. I got talking to someone and explained my problem, about how the iPod wouldn't reformat and such, and he told me that something was wrong with the connections or something inside the iPod. Which in short means my iPod is dead, lol. Since it's only 2 months old though they're going to replace it, so they're sending me a box to ship my iPod back in, then once they recieve my iPod they're just going to send me a brand new one (and yes, a new one, not a refurbished one, I asked) and not even bother trying to just repair my old one, which leads me to believe that he's heard this problem already multiple times....
So basically I should be getting a new iPod in 10 days he said. Now I get to spend my break reimporting all my cd's.... score. This will be my 4th iPod... you'd think I'd have learned by now.. but no... lol.

Stuck at reboot loop. itunes logo and wire appears on screen

My ipad mini got stuck while undergoing ios update 8 to 8.1.
stuck at reboot loop. itunes logo and wire appears on screen even after hard reset

Hi garytiuchan,
I'm sorry to hear you are having issues with your iOS update. If you continue to see an icon screen directing you to connect to iTunes, and/or your iPhone is otherwise not responding, you may find the troubleshooting steps outlined in the following articles helpful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
iOS: Not responding or does not turn on - Apple Support
Regards,
- Brenden

I have an iphone 4 connected to my imac/itunes using a designated email address. However, I also have an 80gb ipod classic which is connected to my general email account. How can I transfer my ipod to the same account as the iphone

I have an iphone 4 connected to my imac/itunes account using its own designated email address. However, I also have an 80gb ipod classic which is connected to my general email address. How can I delete this and transfer the ipod to the same account as the iphone 4. Thankyou

iPods, iPhones, and iPads aren't tied to one particular iTunes accout/Apple ID. So there are no special instructions to follow to allow you to sync it with your newer account. Simply sync it as you would your iPhone 4.
B-rock

ITunes crashes when I plug in 80GB iPod classic

My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?

RevDoddy,
If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashes on launch".
(4) the username that you're using here in the discussion boards.
(5) the link to this thread.
(6) tell him Toonz sent ya.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor.

I am getting an 'iTunes has detected an iPod that appears to be corrupted" message from my 80GB iPod Classic.

I am getting an 'iTunes has detected an iPod that appears to be corrupted" message from my 80GB iPod Classic. It plays music fine and has 2.5 GB of space left. I get the message on multiple PC's and USB ports. I have tried resetting it and using Disk Mode. Any advice?

In my Computer folder
Right Click the iPod
Select properties->tools->error check
tick both fix filesystem error and surface scan.
Press OK
May take about 2 hours to complete.
PS: dont be in a hurry to disconnect your iPod, as future recurrence will come, as the HD is almost full, do back up your iTunes library, before your iPod HD gives the dreaded fatal Red X sign.
Good Luck!

80GB iPod Classic looks to have deleted all my songs after iTunes update - please help!!!

I know there have been topics about this in the past, but I haven't found a solution to my particular case in any of them. So I'm sorry that this topic may seem redundant, but I really need help.
I have an 80GB iPod classic I bought 5+ years ago. It has been running fine for months. After I downloaded and installed the new iTunes upgrade however, when I connected the iPod it gave me the message "iTunes cannot read the contents of .... iPod. Please restore etc". I really don't want to have to restore it and lose my music, as it is almost full of music, much of which is hard to find. I don't often back up my library (I know, I know), but I have one from a few months ago I can use if I really have to (it'll be better than starting completely over), but I don't know where that would be saved on my computer. My music isn't saved in another folder so simply restoring and putting the music back into my iPod isn't an option either.
I am running Windows XP home edition if that helps with solutions.
Please help me, I really don't want to have to start my music collection from scratch.

I did a mistake

Genius Bar Response to 80gb iPod Classic not syncing to iTunes 9.0

Ok so basically I have been having the same problems as every other 80gb iPod classic owner that has been on this discussion board. Ever since I downloaded the new iTunes update, my ipod has been unable to sync to my computer. Now I've tried all the suggested troubleshooting steps (uninstall, restore, reset, different computer, etc) and NOTHING works. Basically when I connect my ipod I get the clicking noise it makes when it connects, however that is quickly followed by the annoying disconnect sound. My ipod does in fact show up in My Computer, but as far as iTunes is concerned, all I get is a window to pop up in the upper left hand of the screen saying "Verifying files". After that toggles through for about 5 min, I get the error message in the bottom right corner saying something along the lines of E: Ipod control could not be saved, etc.
I finally got so frustrated that I made a genius bar appt. To my dismay, I got the exact response that I was expecting. The, otherwise friendly assistant, had no clue what the problem was with my Ipod. I described all my issues and he even tried restoring the ipod, tried a different computer, etc and after about 30 minutes all he could say was that he didn't know what the problem was. His worthless excuse was simply that it looked like I had some corrosion on the bottom of my ipod and so that might have fried a circuit or something. However my ipod was working completely fine before the new itunes update. In fact when I disconnect from my computer, my ipod seems to be working properly (i.e. it responds to my touch, it cycles through the menus, etc), but unfortunatly all my music is gone.
As I'm sure is the case with most Classic owners, I have had mine for about 2 years and so I was of course out of warranty. My only options at this point are to pay ~ $140 to replace the same 80gb ipod or just buck up and pay $300 for the new iPod Touch. Considering I'm still convinced this is Apple's shady business tactic of phasing out the older gen ipods, I think my best bet is to go with the Touch.
God I hate when they get shady like this.
Good luck to anyone else.

1. Your drive will retain the "dirty" status until it has been successfully scanned by a disk check utility.
2. While there are a number of threads concerning this issue, which I've not personally experienced, I suspect that in comparison to the number of users this represents a tiny fraction of the overall user base. This is not to diminish your right to be frustated, but to point out that, while the problem is readily apparent to you, it may not be sufficently widespread to have come to the attention of Apple's iTunes team or present with enough regularity for them to determine the cause and hence begin the process of creating a fix.
Between our family, for example, we have 3 iPod classics, (1 two years old, 2 brand new), a Nano & a 30Gb ipod Video all of which sync fine. Assuming you get no joy with the steps I outlined earlier it might still be worth checking the status of your iPod's hard drive to eliminate that as a possible cause of problems.
Press *SELECT & MENU* for 6 seconds to reset the iPod then press *SELECT & REWIND* to enter the diagnostics screen. Select *Manual Tests > IO > HardDrive > HDD > HDDSMARTData*.
For comparison here are my results:
Retracts: 861
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2097
Starts/Stops: 856
Temp: Current 29C
Temp: Min 10C
Temp: Max 50C
When finished press SELECT & MENU for 6 seconds to reset the iPod again. If you have any pending secorts that might indicate that there is a fundemental problem with your iPod's hard drive that, while not preventing you using the menus, is hampering iTunes when it tries to update the iPod.
tt2

80GB Ipod classic Not working

well i have a 80 gb ipod classic and as soon as i plug into my computer it just decideds to freeze itunes and not let me click anything on itunes but allows me to still run everything else, also in my computer my ipod appears there but does not allow you to accsess it also, but also does not appear in itunes
any help/advise ??

I am having the EXACT same problem. All the buttons work fine on my 80gb iPod Classic, except for the play button.
I am experiencing the exact same thing as the poster. The play button will not work. I also have to unplug the headphones to pause the music and let it go to sleep when I am finished.

80gb iPod Classic Not Syncing Correctly, -50 Error

Okay so, I restored my 80gb iPod Classic last night because my music videos were acting screwed up. This one video kept getting half graphics from a video I had watched before it, and other graphics just depicted a pink outline, and other stuff. So I restored it. Today, only 16 out of 281 songs/music videos will sync onto my iPod, when it says it has 166ish songs synced. Then when it gets to that point, it gives me the -50 error. I dont know whats wrong with it or how to fix it. I looked at that article this website has with the .dll registery files, I did that and it didnt work. I havent made any other changes to this laptop either.

Okay, some new things.
I just switched my entire iPod library to my desktop computer, instead of my mom's.
I thought maybe it'd fix my classic iPod. I was wrong <_<.
Now I've been getting errors, in order, -69, -50, and now disc cannot be found.
What the heck is up with my classic. My nano is working fine, but I love my classic because my nano is almost filled because of all the songs I have.
Message was edited by: MysticalMoni

2007 80gb Ipod Classic stuck in 'reboot' loop, disk mode 'ok to disconnect'

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